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12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 1
ORGANIZATION FUNCTIONS:
PLANNING
Outlines:
• Basic Elements Of Planning
• Organizational planning
• Management goal setting and
planning
• Levels and Types of Plans
• Planning Process
cont
WHAT IS PLANNING?
Simply defined, Planning is the
process which determines what
needs to be done, who will do it, what
resources will be needed, within what
time scale and how it is to be done.
In an organizational context, this
involves decisions by management
about:
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 2
Cont…
 What objectives organization wants to
achieves?
 What actions to be taken to achieve them
(How?).
 When should actions be taken to achieve
them?
 What organizational position (who) is
assigned to do them, and
 Who will be responsible for actions
needed?
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 3
Some importance of Planning
Focuses attention on objectives and
results.
Reduce uncertainty and risk.
Provide sense of direction.
Encourages innovation and creativity.
Helps in coordination.
Guides decision making
Provides a basis for decentralization.
Facilitates control etc.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 4
KEY CONCEPTS IN
OGANIZATION PLANNING
Mission
Vision
Goal
Plans
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 5
MISSION
 An organization’s mission is its overall
purpose. It answers the question: What’s
the organization supposed to do?
 A mission statement is a document that
sets the organization’s purpose into
words and defines the organization’s
scope of operation’s allowing for
everyone to channel energies in the same
direction.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 6
cont
MISSION AND VISION
A mission should not be confused
with a vision, which is a distant
dream-a management’s view of
the organization’s future state.
 A mission is designed to help the
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 7
cont
The organization’s raise
vision.
A vision is more of a goal
while a mission is the
means by which the vision
is achieved.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 8
GOALS/OBJECTIVES
Although some people use the two
terms by synonymously, there is a
difference between the two
(Ramadhan, D.J,et.al. 1985).
A goal is a broad, long –range target
of the organization.
An objective is a specific short –range
target to be synonymous.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 9
Types of Goals
Tactical goal (also called business-
level goals ) are set by top and middle
managers and are targets for future
results to be achieved by specific
division or functional units of the
organizational.
Operational goals(also called
functional level goals) are set by
middle managers and first line
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 10
cont
managers as specific targets to be
achieved by departments and
individuals the functional units or the
business divisions. When applied to
functional units these goals cover
particular short-term results needed to
support the organization’s tactical and
strategic goals.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 11
CHARACTERISTICS OF EFFECTIVE
GOALS/OBJECTIVE
Managers should be sure that the goals they
set are SMART, that is:
 Specific
 Measurable (SMARTER)
 Attainable
 Relevant
 Time-defined.
 Evaluate
 Review
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 12
cont
Specific-i.e. clear and precise, so that
managers understand exactly what is
expected
Measurable- i.e. capable of being
assessed so that progress can be
evaluated.
Attainable-i.e. realistic and capable of
being achieved with the resources
available.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 13
cont
Relevant-to the mission and to the
higher level goals as well as
appropriate to the managers scope of
responsibility and skills also
challenging in order to motivate
managers to achieve results while
developing and improving their own
managerial skills.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 14
cont
Time-bound-i.e. given a time frame
to enable the measurability of goals a
well as facilitate coordination of
organizational activities during the
appropriate period and provide a
deadline for performance.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 15
Cont…
Evaluate - to ensure that your goals are
evaluated. By evaluating your goals every
single day, you’ll be much more likely to
achieve them. Why is that? Well, long-term
goals (and also goals that are 3 months or
6 months out), can easily be ignored if they
aren’t evaluated every single day.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 16
Cont…
Re-adjust - to re-adjust your approach. If,
for example, you find yourself pursuing a
goal but continuously hitting a brick wall,
readjust your method and techniques. For
example, when a plane has a goal of flying
from LAX to MIA, it has to constantly
evaluate its progress and readjust its
approach to ensure that it reaches its
target. The plane constantly evaluates and
readjusts until it arrives in MIA. You should
be doing the same for your goals.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 17
BENEFITS OF SMART
GOALS/OBJECTIVES
Setting SMART goals
Increases employee motivation
Provides standards by which
individuals and group performance
can be measured;
Guide employee activity; and
Clarifies management’s expectation.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 18
LEVELS OF PLANS
To achieve ends represented
by organizational goals,
managers prepare a plans to
identify the means by which
goals are pursued.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 19
Strategic plans
Strategic plans-are actions designed
to accomplish strategic goals, usually
defined for periods of two to five
years. The generally cover resources
allocations and define a broad scope
of longer-term organizational actions
designed to attain strategic goals.
They are developed by top
managers,who consult with board
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 20
Tactical plans
Members and middle managers.
Tactical plans- are actions
designed to achieve the
organization’s tactical goals and
to support strategic plans, usually
defined for shorter periods than
strategic plans.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 21
cont
They consists of specific ations to be
taken by business divisions or
individuals groups and are therefore
narrower in scope than strategic
plans.
They are developed by middle
managers, who consult with first line
managers before committing to top
management.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 22
Operational plans
 Operational plans are actions
designed to achieve the
organization’s operational goals.
 They support the implementation of
tactical plans, and they specifically
define necessary decisions and
actions to be taken by divisions or
functional department.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 23
Types of plans
To achieve desired results, managers
seek to match the type of plan they
use to the situation they face.
Generally ,plans are needed to
handle three types of situations: one-
time situations not likely to recur,
situation that recur regularly and
situation less likely to occur.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 24
1. Single use plans
Programme
Project
Strategy
Budget
Schedule
Procedure
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 25
2. Standing Plans
These are plans used in a situation
that recur regularly and situation less
likely to occur (Ready made
solutions). These include;
Laws
Rules
Regulations
Policies etc.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 26
3. Contingency Plans
o Contingency plans are
alternative courses of action to be
followed in the event of influential
environmental shifts that were not
considered in the original plan.
o Contingency planning covers less
likely events.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 27
Why contingency planning?
Rarely do situations unfold exactly as
managers have planned.
At times ,unexpected environmental
shifts such as economic recession
and severs weather conditions can
cause serious problems that require
managerial response if goals are to
be achieved.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 28
PLANNING TIME FRAME
Organizational planning covers
three types of planning
frame(Bovee,1993)
Long –range planning
Short-range planning.
Intermediate-range planning and
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 29
cont
Long –range planning
This encompasses strategic goals and
plans that may extend more than 5
years into the future, although the
exact time horizon varies from
organization to organization.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 30
cont
Intermediate range planning
This generally covers time spars from
1-5 years and involves tactical goals
and planning. Again, the exact time
from depends on the circumstance of
each organization.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 31
cont
Short –range planning
This covers operational goals
and plans and to manage
activities for the periods of 1
year or less.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 32
THE ORGANIZATIONAL
PLANNING PROCESS
The organizational planning process
includes according to Bovee,(1993)
four distinct stages;
o Developing the organization mission
o Setting organizational
objectives/goals
o Developing organizational plans
o Implementation.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 33
MANAGEMENT BY OBJECTIVE
MBO has been define by
Bovee,(1993) as “the collaborative
process by which managers and
employees jointly set mutually
agreeable goals, define the
responsibility for achieving these
goals, and determine the means of
evaluating individual and group
performance.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 34
THE MBO PROCESS
The MBO process is an ongoing cycle
of four steps (Bovee,1993):
 Setting goals
 Planning action
 Implementation plans, and
 Reviewing performance.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 35
Setting Goals
This is the first step, whereby top
managers formulate the overall
organizational goals and plans and
then work with middle managers to
develop goals for the organizational
divisions or units they manage.
In turn middle managers work with
first line managers to set goals for
their department or groups.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 36
cont
During this process ,managers and
employees at all levels, in
collaboration with their supervisors,
also set individual goals for
performance.
Planning action
In the second step, managers
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 37
cont
Determine exactly how their individual
and group goals will be accomplished.
During action planning ,managers
decide on the “who, what, when,
where, and how” details needed to
achieve each objectives.
Managers also prepare a schedule for
the action plan to ensure that goals
are reached on time.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 38
Implementing plans
• Once managers have made a
commitment to achieve specific goals
and have received approval for their
plans, the third step is
implementation.
• This involves carrying out the actions
plan devised in step two by getting
the right person perform designated
activities within the framework and
resources.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 39
Reviewing performance
In the last step of the MBO, Process,
managers periodically review the
performance of the people they
supervise and evaluate how well the
plans are working in achieving group
and individual goals.
During review, managers and their
personnel:
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 40
cont
Identify any obstacles to performance
Discuss how these obstacles can be
overcome and
Discuss any corrective action
necessary to put the plan back on
track.
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 41
Than
12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 42

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Module 4- PLANNING.ppt

  • 1. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 1 ORGANIZATION FUNCTIONS: PLANNING Outlines: • Basic Elements Of Planning • Organizational planning • Management goal setting and planning • Levels and Types of Plans • Planning Process
  • 2. cont WHAT IS PLANNING? Simply defined, Planning is the process which determines what needs to be done, who will do it, what resources will be needed, within what time scale and how it is to be done. In an organizational context, this involves decisions by management about: 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 2
  • 3. Cont…  What objectives organization wants to achieves?  What actions to be taken to achieve them (How?).  When should actions be taken to achieve them?  What organizational position (who) is assigned to do them, and  Who will be responsible for actions needed? 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 3
  • 4. Some importance of Planning Focuses attention on objectives and results. Reduce uncertainty and risk. Provide sense of direction. Encourages innovation and creativity. Helps in coordination. Guides decision making Provides a basis for decentralization. Facilitates control etc. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 4
  • 5. KEY CONCEPTS IN OGANIZATION PLANNING Mission Vision Goal Plans 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 5
  • 6. MISSION  An organization’s mission is its overall purpose. It answers the question: What’s the organization supposed to do?  A mission statement is a document that sets the organization’s purpose into words and defines the organization’s scope of operation’s allowing for everyone to channel energies in the same direction. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 6
  • 7. cont MISSION AND VISION A mission should not be confused with a vision, which is a distant dream-a management’s view of the organization’s future state.  A mission is designed to help the 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 7
  • 8. cont The organization’s raise vision. A vision is more of a goal while a mission is the means by which the vision is achieved. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 8
  • 9. GOALS/OBJECTIVES Although some people use the two terms by synonymously, there is a difference between the two (Ramadhan, D.J,et.al. 1985). A goal is a broad, long –range target of the organization. An objective is a specific short –range target to be synonymous. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 9
  • 10. Types of Goals Tactical goal (also called business- level goals ) are set by top and middle managers and are targets for future results to be achieved by specific division or functional units of the organizational. Operational goals(also called functional level goals) are set by middle managers and first line 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 10
  • 11. cont managers as specific targets to be achieved by departments and individuals the functional units or the business divisions. When applied to functional units these goals cover particular short-term results needed to support the organization’s tactical and strategic goals. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 11
  • 12. CHARACTERISTICS OF EFFECTIVE GOALS/OBJECTIVE Managers should be sure that the goals they set are SMART, that is:  Specific  Measurable (SMARTER)  Attainable  Relevant  Time-defined.  Evaluate  Review 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 12
  • 13. cont Specific-i.e. clear and precise, so that managers understand exactly what is expected Measurable- i.e. capable of being assessed so that progress can be evaluated. Attainable-i.e. realistic and capable of being achieved with the resources available. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 13
  • 14. cont Relevant-to the mission and to the higher level goals as well as appropriate to the managers scope of responsibility and skills also challenging in order to motivate managers to achieve results while developing and improving their own managerial skills. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 14
  • 15. cont Time-bound-i.e. given a time frame to enable the measurability of goals a well as facilitate coordination of organizational activities during the appropriate period and provide a deadline for performance. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 15
  • 16. Cont… Evaluate - to ensure that your goals are evaluated. By evaluating your goals every single day, you’ll be much more likely to achieve them. Why is that? Well, long-term goals (and also goals that are 3 months or 6 months out), can easily be ignored if they aren’t evaluated every single day. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 16
  • 17. Cont… Re-adjust - to re-adjust your approach. If, for example, you find yourself pursuing a goal but continuously hitting a brick wall, readjust your method and techniques. For example, when a plane has a goal of flying from LAX to MIA, it has to constantly evaluate its progress and readjust its approach to ensure that it reaches its target. The plane constantly evaluates and readjusts until it arrives in MIA. You should be doing the same for your goals. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 17
  • 18. BENEFITS OF SMART GOALS/OBJECTIVES Setting SMART goals Increases employee motivation Provides standards by which individuals and group performance can be measured; Guide employee activity; and Clarifies management’s expectation. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 18
  • 19. LEVELS OF PLANS To achieve ends represented by organizational goals, managers prepare a plans to identify the means by which goals are pursued. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 19
  • 20. Strategic plans Strategic plans-are actions designed to accomplish strategic goals, usually defined for periods of two to five years. The generally cover resources allocations and define a broad scope of longer-term organizational actions designed to attain strategic goals. They are developed by top managers,who consult with board 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 20
  • 21. Tactical plans Members and middle managers. Tactical plans- are actions designed to achieve the organization’s tactical goals and to support strategic plans, usually defined for shorter periods than strategic plans. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 21
  • 22. cont They consists of specific ations to be taken by business divisions or individuals groups and are therefore narrower in scope than strategic plans. They are developed by middle managers, who consult with first line managers before committing to top management. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 22
  • 23. Operational plans  Operational plans are actions designed to achieve the organization’s operational goals.  They support the implementation of tactical plans, and they specifically define necessary decisions and actions to be taken by divisions or functional department. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 23
  • 24. Types of plans To achieve desired results, managers seek to match the type of plan they use to the situation they face. Generally ,plans are needed to handle three types of situations: one- time situations not likely to recur, situation that recur regularly and situation less likely to occur. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 24
  • 25. 1. Single use plans Programme Project Strategy Budget Schedule Procedure 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 25
  • 26. 2. Standing Plans These are plans used in a situation that recur regularly and situation less likely to occur (Ready made solutions). These include; Laws Rules Regulations Policies etc. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 26
  • 27. 3. Contingency Plans o Contingency plans are alternative courses of action to be followed in the event of influential environmental shifts that were not considered in the original plan. o Contingency planning covers less likely events. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 27
  • 28. Why contingency planning? Rarely do situations unfold exactly as managers have planned. At times ,unexpected environmental shifts such as economic recession and severs weather conditions can cause serious problems that require managerial response if goals are to be achieved. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 28
  • 29. PLANNING TIME FRAME Organizational planning covers three types of planning frame(Bovee,1993) Long –range planning Short-range planning. Intermediate-range planning and 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 29
  • 30. cont Long –range planning This encompasses strategic goals and plans that may extend more than 5 years into the future, although the exact time horizon varies from organization to organization. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 30
  • 31. cont Intermediate range planning This generally covers time spars from 1-5 years and involves tactical goals and planning. Again, the exact time from depends on the circumstance of each organization. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 31
  • 32. cont Short –range planning This covers operational goals and plans and to manage activities for the periods of 1 year or less. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 32
  • 33. THE ORGANIZATIONAL PLANNING PROCESS The organizational planning process includes according to Bovee,(1993) four distinct stages; o Developing the organization mission o Setting organizational objectives/goals o Developing organizational plans o Implementation. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 33
  • 34. MANAGEMENT BY OBJECTIVE MBO has been define by Bovee,(1993) as “the collaborative process by which managers and employees jointly set mutually agreeable goals, define the responsibility for achieving these goals, and determine the means of evaluating individual and group performance. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 34
  • 35. THE MBO PROCESS The MBO process is an ongoing cycle of four steps (Bovee,1993):  Setting goals  Planning action  Implementation plans, and  Reviewing performance. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 35
  • 36. Setting Goals This is the first step, whereby top managers formulate the overall organizational goals and plans and then work with middle managers to develop goals for the organizational divisions or units they manage. In turn middle managers work with first line managers to set goals for their department or groups. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 36
  • 37. cont During this process ,managers and employees at all levels, in collaboration with their supervisors, also set individual goals for performance. Planning action In the second step, managers 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 37
  • 38. cont Determine exactly how their individual and group goals will be accomplished. During action planning ,managers decide on the “who, what, when, where, and how” details needed to achieve each objectives. Managers also prepare a schedule for the action plan to ensure that goals are reached on time. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 38
  • 39. Implementing plans • Once managers have made a commitment to achieve specific goals and have received approval for their plans, the third step is implementation. • This involves carrying out the actions plan devised in step two by getting the right person perform designated activities within the framework and resources. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 39
  • 40. Reviewing performance In the last step of the MBO, Process, managers periodically review the performance of the people they supervise and evaluate how well the plans are working in achieving group and individual goals. During review, managers and their personnel: 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 40
  • 41. cont Identify any obstacles to performance Discuss how these obstacles can be overcome and Discuss any corrective action necessary to put the plan back on track. 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 41
  • 42. Than 12/20/2022 Facilitator: Dr. Bangi, Y ybangi67@gmail.com 42