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Succeeding over the Phone

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Dayo Adewoye, CSC
Dayo Adewoye, CSC

5 Quick tips to help you make the most of phone interactions with customers.

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1 of 9
Succeeding over the Phone - 5 Quick Tips By Dayo Adewoye
Communicating over the Phone requires that we make the interaction positive. Our goal is to make them comfortable enough to relay information to us and receive feedback from us.
? 5 Quick Steps:
BE ALERT
Speak up, Speak Clearly
Be Polite
Be Patient
Succeeding over the Phone

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Succeeding over the Phone