2. Putting your fleet first
with electronic free-flow tolling
In August 2008, we introduced electronic free-flow tolling at one location on the M50 between the
N3 and the N4. This tolling station is managed by our parent company, BetEire Flow, who designed,
built and operated the electronic collection system for the National Roads Authority.
Today, eFlow uses video and tag tolling on the M50; and our tags work on all toll roads throughout
the country. We offer a range of payment options and services to make life easier for drivers and fleet
managers alike.
And because no two fleets are the same, we’ve honed our customer services to meet your needs
individually, with dedicated account managers to answer your queries and issues – whether you have a
tag account or a video account.
Running a fleet is a big enough job without worrying about tolling. eFlow takes care of it, so you can get
on with what matters.
This handy guide tells you what you need to know about the services from eFlow that put you first.
eFlow makes managing your business
account easier
• Simple, at-a-glance account management
• 24/7 access to all your account information online
• Cheaper rates for registered vehicles for both video and tag accounts
• Video tolling on the M50 for Dublin-based vehicles
• Tag accounts for further savings on M50 and convenience around Ireland
• Registered vehicles exempt from penalties*
* Conditions may apply
3. Benefits and options
Which account is right for your fleet?
If your fleet is primarily centred in Dublin and uses the M50 toll only occasionally a video registered
account might be your best option.
If your fleet drives all around Ireland, using any toll roads, you need a tag account.
Both account types will enjoy discounts on the M50 and time saving benefits as outlined in this guide.
More detail is contained in the coming pages to help you decide which account is right for your company.
the benefits of
Tag regisTered Tolling
• Tags work on all toll roads around Ireland
• Each tag is unique to the individual registered
vehicle
• Discreet tags on windscreens don’t impair
visibility
• Tags work on vehicles originating both in
Ireland and abroad
• Excellent customer service
• Dedicated account manager to answer
your queries
• Keep track of your account at all times online
• Cheaper rates on M50 for tag users
Tags cost €1 ex. VAT each per month to rent but
there are discounts depending on the size of your
fleet.
1–20 vehicles: €1 plus Vat per month
21–99 vehicles: 80 cent plus Vat per month
100–499 vehicles: 70 cent plus Vat per month
over 500 vehicles: 60 cent plus Vat per month
the benefits of
Video regisTered Tolling
• Suitable for vehicles that use the M50
• No need for a tag – licence numbers are
registered on camera
• No monthly management fee
• Hassle-free. You don’t have to remember to pay
tolls by 8 p.m. the next day
• Excellent customer service
• Dedicated account manager to answer your
queries
• Keep track of your account online 24/7
• eFlow are the only provider of this service
4. Paying tolls made easy
With a tag account you can pay by direct debit or by debit card from your bank account. With a video
account payment is made by direct debit from your bank account, credit card or debit card.
Payment oPtions
1. Post-Paid account
This option allows the tolls to accumulate over the month. A statement is issued around the first week of
the following month and the payment is deducted in the third week. This option is recommended for large
fleets, as the account will never run out of credit.
2. Pre-Paid account
With this option toll charges are automatically deducted from the account each time a trip is made.
You agree that eFlow can top up your account from your chosen payment method, when it reaches
a‘low balance’threshold. This ensures that the tolls are always paid.
“We have a wide range of vehicles on the road both locally and
nationally and find that the range of accounts available at eFlow
gives us flexibility.”
niamh treston Winegate Haulage
“We recently set up a Business Fleet account with eFlow to facilitate our tolling requirements
and were delighted with the initial account set up service that was provided by the extremely
well mannered account management team. Our account was set up almost immediately, having
no issues with any of the tags that were sent for our Fleet of vehicles. Our accounts department
are delighted with the ease of managing the account online and the control in paying one
monthly toll bill. Having heard that eFlow has a reputation for being a reliable and customer
service focused, we now know we made the right choice.”
Stephen Clements Camden Group
5. M50 Toll charges (from January 2012)
VehicleType Tag registered Video registered Non-registered
cars €2.00 €2.50 €3.00
Public service vehicles
(seating up to 8 passengers)
€2.00 €2.50 €3.00
buses or coaches
(seating more than 8 passengers)
€2.80 €3.30 €3.80
light goods vehicles
(unladen weight under 2,000kg)
€2.80 €3.30 €3.80
goods vehicles
(unladen weight 2,000kg to 10,000kg)
€4.10 €4.60 €5.10
heavy goods vehicles
(unladen weight over 10,000kg)
€5.10 €5.60 €6.10
tractor units for articulated vehicles €5.10 €5.60 €6.10
Vehicle type Tag registered Video registered Non-registered
Cars €2.10 €2.60 €3.10
Public service vehicles
(seating more than 8 passengers)
€2.10 €2.60 €3.10
Buses or coaches
(seating more than 8 passengers)
€2.90 €3.40 €3.90
Light goods vehicles
(unladen weight under 2,000kg)
€2.90 €3.40 €3.90
Goods vehicles
(unladen weight 2,000kg to 10,000kg)
€4.20 €4.70 €5.20
Heavy goods vehicles
(unladen weight over 10,000kg)
€5.20 €5.70 €6.30
Tractor units for articulated vehicles €5.20 €5.70 €6.30
M50 Toll charges (from January 2013)
6. experience
Here are some companies that already experience the benefits of using eFlow.
Testimonials
“We have been working with eFlow for the last 3 years and in that
time I have had a dedicated account manager that is able to adapt
and respond to any issues I may have. It is a huge reassurance to me
to be able to rely on one person like that.”
anne ellis niscayaH ireland
“The decision to change over to you as our Toll Service provider has
once again proved correct. You just make life so easy for us here and
it is greatly appreciated.”
John mcevoy kerry foods
“We have been using eFlow over the past three years for barrier-free
tolling on the M50 and have found the service very good and
professional.”
stephen smith Bus eireann
7. eFlow puts you first all around ireland
Your eFlow tag works on every toll road in Ireland.
m50
Dublin Port tunnel
east link bridge
m4 Kilcock-enfield-Kinnegad motorway
m1 motorway (gormanston to monasterboice)
m3 clonee to Kells
n25 Waterford
m7/m8 Portlaoise
n6 galway-ballinasloe
limerick tunnel
n8 rathcormac/fermoy bypass
8. see how eFlow can be of real
benefit to your fleet.
Talk to us today.
eFlow Fleet Management
Lo-Call (from Ireland): 1890 50 50 80
Intl: +353 1 877 0470
Fax: 01 443 0555
Email: businessaccount@beteireflow.ie
Address: eFlow Fleet Management
PO Box 11302
Dublin 17
Business Hours: Monday-Thursday 8.00 am – 5.00 pm
Friday 8.00 am – 4.30 pm
1890 50 50 80
www.eflow.ie
www.eflowrewards.ie
@eflow_freeflow
Plan your route
on nratraffic.ie
get in
touch
+353 1 443 0789
businessaccount@eflow.ie
