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By
ABHISHIKTH SANDEEP ABRAHAM
M.Phil, M.Com, MA(Pub.Rel & Journl), MBA (HR),B.Ed, BCJ,
ICWAI(I), PGDT, PGDCMP, Dip.Tax, CDT, UGC-NET,APSLET,
(PhD),UGC-MAN Research Fellow Awardee in Devp. Studies
Contd……
STEPS
STEPS IN CONTROLLING PROCESS
Contd……
Contd. from previous slide
Contd..from previous slide
SOURCE: NCERT business Studies ,class 12 Text book
RECAPITULATION
Source: Business Studies-Class 12,
CBSE.
R.K.Singla. VK Publications
1. Explain the steps in the controlling process. ( 5 marks)
2. Define deviation. (1 mark)
3. ____ types of goals are not quantifiable. (1 mark)
4. If an organization’s actions are not in consonance with plans, managers should take
____ action immediately. (1 mark)
5. Seeking customer feedback is one way of comparing _____ with ultimate goals and
standards (1 mark)
6. One way of reducing ____________ from employees is for managers to include
employees while setting standards and making plans. (1 mark)
Abhishikth Sandeep .A.

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