2. What is Management?
Management is the process of directing
task and organizing resources to
achieve organizational goals.
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3. Main functions of Management
1. Planning
It involves evaluating the organization resources,
environment and establishing a set of
organizational goals.
2. Organizing
It is the art of deciding how to achieve the goals.
3. Leading
It involves directing and motivating employees
to achieve the organizational goals.
4. Controlling
It enables the manager to determine if the
organization performance is on target.
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4. What is Information?
Information
Meaningful facts and useful to human beings in processes
such as making decisions.
Information is a group of data.
Data
Meaningless facts and represents events such as business
transactions.
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5. What is Information System?
Information system is a set of interrelated components
that collect (or retrieve), process, store, and distribute
information to support decision making and control in
an organization.
It enables the managers to review operational, tactical
and strategic planning activities.
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6. Components of Information System
1. PEOPLE
- End User (System User)
- Information System Specialist
2. DATA
- Raw facts (Meaningless facts)
3. SOFTWARE
- System Software (like Operating System)
- Application Software (like Microsoft Excel)
4. HARDWARE
- Computer Components - Peripherals
5. NETWORKS
- Communication Media
- Network Support (Network Specialist)
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7. Activities of Information System
Input
Processing (Transformation process)
Output
Storage
Control
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8. Top
Middle
Low
Major Roles of Information System
1. Support for competitive advantages
(Higher Level)
2. Support for business decision
making (Middle Level)
3. Support for business process
and operations (Low Level)
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10. Types of Information Systems
1. Operational Support System
2. Management Support Systems
3. Other Systems
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11. Operational Support System
1. Transaction Processing System:
a) Batch:
Transaction data accumulate over time,
processed periodically.
b) Real-Time:
Data processed immediately after a
transaction occurs.
2. Process Control System
(Monitor & Control physical processes)
3. Enterprise Collaboration Systems
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12. Management Support Systems
1. Management Information System:
Pre-specified reports & displays to support
decision-making.
2. Decision Support Systems:
Provide interact ad hoc support.
3. Executive Information Systems:
Critical information tailored to the
information needs of executives.
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13. Other Systems
1. Expert Systems (Expert advice)
2. Knowledge Management System:
Supports the creation, organization
and dissemination (spread) of
business knowledge.
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14. Managers use the following Systems
Top Level Managers use ESS
Middle Level Managers use DSS
Low Level Managers use TPS
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15. Difference between IS and IT
What are Information Systems?
An Integrated components processing, storing and
disseminating information in an organisation.
What is Information Technology?
Any form of technology used by people to handle
information.
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16. Advantages of Information Systems
❶ IS can perform calculations or process paperwork much
faster than people.
❷ IS can help companies learn more about the purchase
patterns and preferences of their customers
❸ The Internet distributes information instantly to millions
of people across the world.
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17. Disadvantages of Information Systems
❶ IS may allow organizations to collect personal details
about people that violate their privacy.
❷ Heavy users of information systems may suffer
repetitive stress injury, technostress, and other health
problems.
❸ The Internet can be used to distribute illegal copies of
software, books, articles, and other intellectual
property.
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18. Management InformationSystem
What is Management Information System?
Management Information System (MIS) is the study
of people, technology, organizations and the
relationship among them.
It refers to the study of how individuals, groups,
and organizations utilize (use) systems to generate
information to improve efficiency and effectiveness
of decision making.
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19. Management InformationSystem (Cont…)
MIS deals with behavioral issues as well as technical
issues surrounding the development, use, and
impact of information systems used by managers
and employees in the firm.
Management’s job is to deal with many situations
faced by organizations, make decisions and
formulate action plans to solve organizational
problems.
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20. Introduction to Management Information System
END
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Any Questions?
Editor's Notes
Resources: People, Machine and Money
Directing Tasks means telling them what to do and how to do it.
Motivation can be financial (Rewards) or Non-financial (Promotion, Appreciation)
Performance can be financial (Revenue: Profit/Loss) or Non-financial (Branded)
Business processes is a set of logically related tasks and behaviors that organizations develop over time to produce specific business results and
the unique manner in which these activities are organized and coordinated. The triangle was invented by Abraham Maslow for Basic Needs of Human.
Do they distribute the mercy of your Lord? It is We who have apportioned among them their livelihood in the life of this world and have raised some of them above others in degrees [of rank] that they may make use of one another for service. But the mercy of your Lord is better than whatever they accumulate.
Accumulate = Collected
Experts systems are used for consultations.
Dissemination = Spread
TPS (Transaction Processing System) DSS (Decision Support System) ESS (Executive Support System)
Information Systems: interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization.
People can be Manager, Employee, Supplier, Vendor, Customer
Technology can be a machine that can process, store and distribute information to different users.
Organization can be the rules, regulation, and obligations.
Behavioral issues mean how people who work in organizations develop customary ways of working; they gain attachments to existing relationships; and they make arrangements with subordinates and superiors about how work will be done, the amount of work that will be done, and under what conditions work will be done. Most of these arrangements and feelings are not discussed in any formal rulebook.
Technical issue focuses on three elements of an organization. Capital and labor are primary production factors provided by the environment. The organization (the firm) transforms these inputs into products and services in a production function. The products and services are consumed by environments in return for supply inputs.
encourages us to focus on how inputs are combined to create outputs when technology changes are introduced into the company. The firm is seen as infinitely malleable, with capital and labor substituting for each other quite easily.