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CURRICULUM VITAE
Eng. Abdalla Adel Dgaimat
Mobile No. 00962 790982726
Email: Abdalla.dg@Gmail.com
PERSONAL DETAILS
Date of Birth 27th
July 1989.
Languages
Known:
ARABIC Excellent
Gender Male. ENGLISH Excellent
Nationality Jordan.
Marital
Status
Married
Visa
Status
No Visa
EDUCATIONAL QUALIFICATION
• Bachelor Degree in Communications And Electronics Engineering (2012) from Tafila
Technical University
CERTIFICATES
ISO (9001& 27K) from SGS
MEMBERSHIP
Jordan engineers association.
OBJECTIVES
Seeking a challenging career that utilizes my skills in my area of competence and enriches my
knowledge, and gives me a chance to be part of a team that contributes towards the growth of the
organization, thereby yielding the twin benefits of job satisfaction and convenient professional
growth.
PERSONAL SKILLS
Personal Strength
• Highly motivated and able to priorities tasks and manage
my time effectively.
• Good communication and Interpersonal skills.
• Ability to adapt to new environments and to learning any
new system in a few time.
• Team spirit and working as part of a team
[Cite your source here.]
IT Support Trainee / Orange Jordan (June 2011- September 2011)
(IT support -Call Center Administration-)
Other Qualifications:
CURRICULUM VITAE
Eng. Abdalla Adel Dgaimat
Mobile No. 00962 790982726
Email: Abdalla.dg@Gmail.com
TECHNICAL SKILLS
Computer Support skills
Hardware
Desktops, Laptops, Printers, TV's, Kiosks ,Cameras,
Tetra, Android, IPhone, Public Addressing Devices
Software
Microsoft, Citrix, Oracle, Adobe, Autodesk, Android,
JAVA products.
Applications ERP, Citrix, and Other business Applications.
Special IT systems FIDS, CCTV, PA, Adv., IPTV, IP Telephone systems
IT
Call Center Administration
• Have experience with troubleshooting Telephone switches.
• Have experience in call center systems
• Excellent communication, customer service and organizational
skills.
ITEL Processes
Incident Management, Problem Management, Change Management,
Event Managements and Service delivery.
Satellite Broadcasting Skills in supporting broadcasting systems, IPTV systems.
Projects Skills
Effectively apply organization skills toward facilitating efficient project
execution with a strong focus on delivering high-value projects with
quality standards.
Ensure development of products and services to customer
requirements within the specified resources
Works closely with internal and external (client) project team members
to carry out coordination and support duties, in accordance with
policies and standards.
[Cite your source here.]
CURRICULUM VITAE
Eng. Abdalla Adel Dgaimat
Mobile No. 00962 790982726
Email: Abdalla.dg@Gmail.com
WORK EXPERIENCES
Orange ( Communication Company ) Amman - Jordan
From:
October 2012
To:
March 2013
Quality Team Member
-Process& Project Analyst.
- Continual Improvement Assessment.
- Make weekly & monthly plans using computer software
- Ensure full awareness of Quality requirements.
- Follow and maintain Company standards of Quality in accordance with
Company Quality System requirements and ensure that regulations are
adhered to.
Sama Jordan - Services Company - Satellite Support Officer
From:
March 2013
To:
Dec 2014
- Strong knowledge of the TX, INGEST, Media Management and Live
Studio.
- Responsibilities in TX, Ingest & MCR.
- All live event handle & Check and maintain schedule on time.
- Monitor of all outgoing channel.
- Co-ordinate & Tune Receivers for incoming feeds, news, Live Events.
Lipya International Channel – MCR ( Master Control Room)
From:
Jan 2015
Till now
[Cite your source here.]
[Cite your source here.]
CURRICULUM VITAE
Eng. Abdalla Adel Dgaimat
Mobile No. 00962 790982726
Email: Abdalla.dg@Gmail.com
- Responsibility for company IT & Technical support
-Providing telephone and desktop support
- Responsible for all Systems; O.B. Van, studios and Transmission
related equipment’s; DSNG Van and Flyaway Systems
If I am selected, I assure you that I shall discharge my responsibilities to the
entire satisfaction of my superiors and the interest your company.
[Cite your source here.]

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CV for IT Support Engineer

  • 1. CURRICULUM VITAE Eng. Abdalla Adel Dgaimat Mobile No. 00962 790982726 Email: Abdalla.dg@Gmail.com PERSONAL DETAILS Date of Birth 27th July 1989. Languages Known: ARABIC Excellent Gender Male. ENGLISH Excellent Nationality Jordan. Marital Status Married Visa Status No Visa EDUCATIONAL QUALIFICATION • Bachelor Degree in Communications And Electronics Engineering (2012) from Tafila Technical University CERTIFICATES ISO (9001& 27K) from SGS MEMBERSHIP Jordan engineers association. OBJECTIVES Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth. PERSONAL SKILLS Personal Strength • Highly motivated and able to priorities tasks and manage my time effectively. • Good communication and Interpersonal skills. • Ability to adapt to new environments and to learning any new system in a few time. • Team spirit and working as part of a team [Cite your source here.] IT Support Trainee / Orange Jordan (June 2011- September 2011) (IT support -Call Center Administration-) Other Qualifications:
  • 2. CURRICULUM VITAE Eng. Abdalla Adel Dgaimat Mobile No. 00962 790982726 Email: Abdalla.dg@Gmail.com TECHNICAL SKILLS Computer Support skills Hardware Desktops, Laptops, Printers, TV's, Kiosks ,Cameras, Tetra, Android, IPhone, Public Addressing Devices Software Microsoft, Citrix, Oracle, Adobe, Autodesk, Android, JAVA products. Applications ERP, Citrix, and Other business Applications. Special IT systems FIDS, CCTV, PA, Adv., IPTV, IP Telephone systems IT Call Center Administration • Have experience with troubleshooting Telephone switches. • Have experience in call center systems • Excellent communication, customer service and organizational skills. ITEL Processes Incident Management, Problem Management, Change Management, Event Managements and Service delivery. Satellite Broadcasting Skills in supporting broadcasting systems, IPTV systems. Projects Skills Effectively apply organization skills toward facilitating efficient project execution with a strong focus on delivering high-value projects with quality standards. Ensure development of products and services to customer requirements within the specified resources Works closely with internal and external (client) project team members to carry out coordination and support duties, in accordance with policies and standards. [Cite your source here.]
  • 3. CURRICULUM VITAE Eng. Abdalla Adel Dgaimat Mobile No. 00962 790982726 Email: Abdalla.dg@Gmail.com WORK EXPERIENCES Orange ( Communication Company ) Amman - Jordan From: October 2012 To: March 2013 Quality Team Member -Process& Project Analyst. - Continual Improvement Assessment. - Make weekly & monthly plans using computer software - Ensure full awareness of Quality requirements. - Follow and maintain Company standards of Quality in accordance with Company Quality System requirements and ensure that regulations are adhered to. Sama Jordan - Services Company - Satellite Support Officer From: March 2013 To: Dec 2014 - Strong knowledge of the TX, INGEST, Media Management and Live Studio. - Responsibilities in TX, Ingest & MCR. - All live event handle & Check and maintain schedule on time. - Monitor of all outgoing channel. - Co-ordinate & Tune Receivers for incoming feeds, news, Live Events. Lipya International Channel – MCR ( Master Control Room) From: Jan 2015 Till now [Cite your source here.] [Cite your source here.]
  • 4. CURRICULUM VITAE Eng. Abdalla Adel Dgaimat Mobile No. 00962 790982726 Email: Abdalla.dg@Gmail.com - Responsibility for company IT & Technical support -Providing telephone and desktop support - Responsible for all Systems; O.B. Van, studios and Transmission related equipment’s; DSNG Van and Flyaway Systems If I am selected, I assure you that I shall discharge my responsibilities to the entire satisfaction of my superiors and the interest your company. [Cite your source here.]