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Industrial disputes act
1. Industrial disputes Act,1947
Meaning Of Industrial Dispute
According to the Industrial Disputes Act, 1947, the term 'industrial dispute' means
"any dispute or difference between employers and employers, or between employers
and workmen,or between workmen and workmen, which is connected with the
employment or non-employment, or the terms of employment or with the conditions
of labour, of any person“.
Industrial disputes are collective dissent and protest against the terms and conditions
of employment and work. Practically, Industrial dispute primarily refers to the
disengagement between employers and their employees. It is not a personal dispute
of any one person. It engages a large number of workers’ association having a
correlated interest.
Objectives Of Industrial Dispute Act, 1947
1. To provide a suitable machinery for the just, equitable and peaceful settlement of
industrial disputes.
2. To promote measures for securing and preserving amity and good relations
between employers and employees.
3. To prevent illegal strikes and lockouts.
4. To provide relief to workers against layoffs, retrenchment, wrongful dismissal and
victimisation.
5. To promote collective bargaining.
6. To ameliorate the conditions of workers.
7. To avoid unfair labour practices.
2. FEATURES
This act extends to the whole of India including the state of Jammu and
Kashmir
It encourages arbitration over the disputes between employers and
employees
It provides for setting up of works committees as machinery for mutual
consultation between employers and employees to promote cordial relation
This Act paved the way for setting up permanent conciliation machinery at
various stages having definite time limits for conciliation and arbitration
This Act emphasis on compulsory adjudication besides conciliation and
voluntary arbitration of Industrial Disputes
The Act empower the Government to make reference of the dispute to an
appropriate authority ie, Labour court, Industrial tribunal and National tribunal
depending upon the nature of the dispute either on its own or on the request
of the parties
The right to strike by the workers and lock–out by the employees has been
subjected to the restriction as laid down in the Act
The act prohibits strikes and lock–outs during the pendening of conciliation
and arbitration proceedings and in public utility service and item powers
government to take adequate action
Purpose of the Act
The Industrial Disputes Act, 1947 came into existence in April It was enacted to make
provisions for investigation and settlement of industrial disputes and for providing
certain safeguards to the workers.
Reasons/Causes of Industrial Disputes
3. 1) Demand for higher wages and allowances.
2) Demand for payment of bonus and determination of its rate thereof.
3) Demand for higher social security benefits.
4) Demand for good and safer working conditions, including length of a working day,
the interval and frequency of leisure and physical work environment.
5) Demand for improved labour welfare and other benefits. For example, adequate
canteen, rest, recreation and accommodation facility, arrangements for travel to and
from distant place’s, etc.
Methods For Settlement Of Industrial Disputes / Institution for settlement
of Industrial Disputes
1. Conciliation
2. Arbitration
3. Adjudication
4. CONCILIATION
Conciliation is the “practice by which the services of a neutral party are used in
a dispute as a means of helping the disputing parties to reduce the extent of
their differences and to arrive at an amicable settlement of agreed solution.”
The Industrial Disputes Act, 1947 provides for “Conciliation Officer or A Board
of Conciliation”.
It refers to the processin which representatives ofemployees and employers come
together to a third party in a view to discussthedisputeand reconcile their
differences and concludeto an agreement by mutual consent.
In this processthethird party known as a facilitator. In this type ofdispute, the state
intervenes for the settlement process. This actgives powerto the Central & State
governments in orderto appointan officerknown as conciliation officerand board
5. for conciliation whenever circumstanceneeded. Theduties of a conciliation officer
are:
To conductproceedings of conciliation in a view to concludethe settlement
between concerned parties amicably.
Send the settlement reportand a memorandum to the appropriate government.
Send a reportto the government regarding what steps taken by him in casethe
process ofsettlement does not cometo an end.
However, the officer for conciliation cannot force for a settlement. He can only
request and supportthe parties to concludean agreement. The Industrial
Disputes Act restricts strikes and deadlocks during the ongoing proceedings of
conciliation.
Conciliation Officer
A Conciliation Officer Is a Person appointed by the Government to conciliate
between the parties to the industrial dispute.
The Conciliation Officer is given the powers of a civil court, whereby he is
authorised to call the witness the parties on oath.
Roles Of Conciliation Officer
1. He shall, hold conciliation proceedings in the prescribed manner.
2. He shall investigate the dispute and all matters affecting it and may do all such
things as he thinks fit for the purpose of inducing the parties to come to a fair
settlement of the dispute.
3. If a settlement of the dispute or of any of the matters in dispute is arrived at in the
course of the conciliation proceedingsthe conciliation officer shall send a report
thereof to the appropriate government together with a memorandum of the
settlement signed by the parties to the dispute.
4. If no such settlement is arrived at , the conciliation officer shall, as soon as
practicable after the close of the investigation, send to the appropriate Government a
6. full report setting forth the steps taken by him for ascertaining the facts and
circumstances relating to the dispute and for bringing about a settlement thereof,
together with a full statement of such facts and circumstances, and the reasons on
account of which, in his opinion, a settlement could not be arrived at.
5. If, on a consideration of the report referred to in sub-section (4), the appropriate
government is satisfied that there is a case for reference to a Board, it may make such
reference. Where the appropriate government does not make such a reference it shall
record and communicate to the parties concerned its reasons therefore.
6. A report under this section shall be submitted within fourteen days of the
commencement of the conciliation proceedingsor within such shorter period as may
be fixed by the appropriate government.
BOARD OF CONCILIATION
In case Conciliation Officer fails to resolve the differences between the parties,
the government has the discretion to appoint a Board of Conciliation.
It consists of a chairman and two or four other members.
The Board must submit its report to the government within two months of the
date on which the dispute was referred to it. This period can be further
extended by the government by two months.
WORKS COMMITTEE
Constituted based on appropriate Government order
Applicableto industrial establishment in which 100 or more workmen are
employed on any day in the preceding 12 months
Consists of representatives of employees and workmen engaged in the
establishment.
Number of workmen representatives shall not be less than the number of
employers representatives• Representatives of workmen are selected in
DUTIES
7. To promote measures for securing and preserving amity and good relations
between the employer and the workmen
To comment upon matters of their common interest or concern.
Arbitration:
Referredas anumpire.
It means anypersonwho is appointedtodetermine differencesanddisputes
betweentwoparties.
It is a processwhere a neutral third party hears to the parties in disputes, gather the
information regarding the dispute, and then come to conclusionand decidethe matter
which is binding on boththe parties.
The difference between boththe officers as, conciliator only assists theparties to
concludeto a settlement, whereas the arbitrator hears to boththe parties and then
passed his judgment.
Pros and cons of Arbitration in IndustrialDisputes
It is established by the parties and therefore bothparties have conveyed their
faith in the processofarbitration.
Nature is a flexible and informal process.
The conceptis based on mutual consentof the parties and hence, therefore, it
helps for healthy industrial functions and relations.
Delay for settlement of disputes often occurs.
The arbitration process is expensive and all the expenses are to be incurred by
both labours and the management equally.
When the arbitrator becomes biased and if he is incompetent then the Judgment
becomes arbitrary.
Arbitration is a process in which the conflicting parties agree to refer their
dispute to a neutral third party known as ‘Arbitrator’.
8. Arbitration differs from conciliation in the sense that in arbitration the arbitrator
gives his judgment on a dispute while in conciliation, the conciliator disputing
parties to reach at a decision.
Types Of Arbitration
1. Voluntary Arbitration: In voluntary arbitration both the conflicting parties
appoint a neutral third party as arbitrator. The arbitrator acts only when the dispute
is referred to him/her. With a view to promotevoluntary arbitration, the
Government of India has constituted a tripartite National Arbitration Promotion
Board in July 1987, consisting of representatives of employees (trade employers
and the Government. However, the voluntary arbitration could not be successful
becausethe judgments given by it are not binding on the disputants. Yes, moral
binding is exception to it.
2. Compulsory Arbitration: In compulsoryarbitration, the government can force
the disputing parties to go for compulsoryarbitration. In other form, both the
disputing parties can request the government to refer their dispute for arbitration.
The judgment given by the arbitrator is binding on the parties of dispute.
COURT OF INQUIRY
The appropriate Government, by notification in the official Gazette,
constitutes a Courtof Inquiry in to any matter relevant to an Industrial
dispute
A Court of Inquiry consists ofone independent personor of number of
independent persons as the appropriateGovernment may think fit
Court of Inquiry consists oftwo or more members, one of them shall be
appointed as Chairman
The Court of Inquiry can act under a prescribed quorum; even at the absence
of Chairman
If the service of the chairman is ceased by the Government through
notification, the courtshall not act until a new chairman has been appointed
All members of the court shall be deemed to be public servants under Sec 21
of the Indian penal code1860
Every inquiry by a court shall be deemed to be judicial proceeding
A Courtof Inquiry has same powers as a civil court under the CodeofCivil
Procedure1908
The court has the right to appoint one or more persons having special
knowledge of the matter of the dispute as an advisor
9. DUTIES
A Court shall inquire into the matters referred to it and report to the
appropriate government within a period of 6 months from the
commencement of the inquiry
The report of the court shall be in writing and signed by all the members
of the court. Members are free to record their dissent
The report submitted shall be published within a period of 30 days of its
receipt by the Government
Adjudication of Industrial Disputes
It is the final legal option for settlement of Industrial Dispute. it means a legal
authority appointed by government who intervenes in orderto make a settlement
which is binding on both the parties.
Labour Court
Forthe adjudication of industrial disputes relating to the specified matters in the
second scheduleof the act, the appropriate government may by notification
constitute one or more labour court. Powers of labour courts are:
Discharge or grant of relief to workmen who are wrongfully employed or
dismissed.
To determine the illegality of a strike or deadlocks.
Customary concessionorprivileges are withdrawn by this court.
Within the specified period the orderreferring to the dispute, its report is to
be submitted to the appropriate government, whenever an industrial dispute
adjudicating by the labour court.
1. A labour court consists ofone persononly to be appointed by the
appropriate Government
2. 2.A personshall not be qualified for appointment as presiding officer
of a labour courtunlessa)
o He is / has been a Judge of a High Court)
o He has been as a District Judge /Additional District Judge for a period not
less than three years)
o He has held any judicial office in India for not less than seven years
DUTIES
10. 1. Adjudicate upon the industrial disputes relating to any matter specified in the
Second
2. When an industrial dispute has been referred to a labour Court for adjudication,
within the specified period, it should submit award to the appropriate Government
3.It shall be published in such manner as the appropriate Government thinks fit
within a period of 30 days from the date of its receipt by the appropriate
Government
Industrial Tribunal
The appropriate Government by notification in the official Gazette ,
constitute one or more industrial tribunals for the adjudication of industrial
disputes relating to any matter specified in Second orThird Schedule
The Tribunal consists of one personto be appointed by the appropriate
Government
A personshall not be qualified for appointment asthe presiding officer of an
Industrial Tribunal unless
He is/ has been a Judge of a High Court
He has been a District Judge / Additional District Judge for a period of three
years
No personshall be appointed to or continue inoffice of a presiding officer if
He is not an independent person.
He has attained the age of 65 years.
11. DUTIES
It shall submit its award to the appropriate Government within a specified
period if an industrial dispute is referred to an Industrial Tribunal
The award shall be in writing and shall be signed by its presiding officer
The award shall be published by the appropriate government within a period
of 30 days in a manner as the appropriate government thinks fit
As it is a quasi – judicial body, it must serve notice upon the parties to the
reference by name before making any award
Forthe adjudication of the industrial disputes, the appropriategovernment may, by
notification constitute one or more industrial tribunals. Matters relating to the
following are:
Retrenchment of labour.
Compensatoryand other allowances and rules of the disciple in the
workplace.
If the company is in profit, then matter related to bonus and profit sharing.
Work manual such as hours of working and interval for rest.
Wages and provident fund of workmen.
The duty of the Industrial Tribunal to hold its proceedings fast and submit its
report to the state government within the specified time given.
12. National Tribunal
The central government may, by notification in the official Gazette, constitute one
or more National Tribunals for the adjudication of Industrial Disputes in:
National matters.
Matters in which industries are more than one state, or are affected by the
outcomeof the dispute.
The duty of the National Tribunal to hold its proceedings fast and submit its
report to the central government within the specified time given.
DUTIES
When an industrial dispute is referred to the National Tribunal for
adjudication, it shall submit its award to the appropriate government
The award shall be in writing and shall be signed by the presiding officer of
the National Tribunal
It shall publish the award within a period of 30days from the date of its
receipt by Central Government
Industrial Dispute in India: Definition,
Causes and Measures to Improve
Industrial Relations
13. According to Sec. 2 of the Industrial Dispute Act, 1947, “Industrial dispute means any
dispute or difference between employers and employers or between employers and
workmen or between workmen and workmen, which is connected with the
employment or non-employment or the terms of employment or with the conditions
of labour of any person” Industrial disputes are of symptoms of industrial unrest in
the same way that boils are symptoms of a disordered body.
Whenever an industrial dispute occurs, both management and workers try to
pressurize each other. The management may resort to lock-out and the workers may
resort to strike, gherao, picketing, etc.
Strike:
Strike is a very powerful weapon used by a trade union to get its demands accepted.
It means quitting work by a group of workers for the purpose of bringing pressure on
their employer to accept their demands. According to Industrial Disputes Act, 1947,
“Strike means a cessation of work by a body of persons employed in any industry
acting in combination, or a concerted refusal or a refusal under a common
understanding of any number of persons who are or have been so employed, to
continue to work or to accept employment.”
There are many types of strikes. A few of them are discussed below:
There are many types of strikes. A few of them are discussed below:
(i) Economic Strike:
Under this type of strike, members of the trade union stop work to enforce their
economic demands such as wages, bonus, and other conditions of work.
(ii) Sympathetic Strike:
The members of a union collectively stop work to support or express their sympathy
with the members of other unions who are on strike in the other undertakings.
14. (iii) General Strike:
It means a strike by members of all or most of the unions in a region or an industry. It
may be a strike of all the workers in a particular region of industry to force demands
common to all the workers. It may also be an extension of the sympathetic strike to
express general protest by the workers.
(iv) Sit Down Strike:
When workers do not leave their place of work, but stop work, they are said to be on
sit down or stay in strike. It is also known as tools down or pen down strike. The
workers remain at their work-place and also keep their control over the work facilities.
(v) Slow Down Strike:
Employees remain on their jobs under this type of strike. They do not stop work, but
restrict the rate of output in an organised manner. They adopt go- slow tactics to put
pressure on the employers.
Lock-out:
Lock-out is declared by the employers to put pressure on their workers. It is an act on
the part of the employers to close down the place of work until the workers agree to
resume the work on the terms and conditions specified by the employers.
The Industrial Disputes Act, 1947 has defined lock-out as closing of a place of
employment or the suspension of work or the refusal by an employer to continue to
employ any number of persons employed by him. Lock-outs are declared to curb the
activities of militant workers. Generally, lock-out is declared 25 a trial of strength
between the management and its employees.
Gherao:
15. It is a Hindi word which means to surround. The term ‘Gherao’ denotes a collective
action initiated by a group of workers under which members of the management of
an industrial establishment are prohibited from leaving the business or residential
premises by the workers who block their exit through human barricade.
A human barricade is created in the form of a ring or a circle at the centre of which
the persons concerned virtually remain prisoners of the persons who resort to gherao.
Gheraos are quite common in India these days. Gheraos are resorted to not only in
industrial organisations, but also in educational and other institutions. The persons
who are gheraoed are not allowed to more nor do any work.
Gheraos have been criticised legally and morally. Legally gheraos amount to imposing
wrongful restraints on the freedom of some persons to move. That is why, courts have
held it as an illegal action. Gheraos tend to inflict physical duress on the persons
affected. They also create law and order problem. Morally, to gherao a person to
press him to agree to certain demands is unjustified because it amounts to getting
consent under duress and pressure. A person who is gheraoed is subjected to
humiliation.
Moreover, a person who has made a promise under gherao is justified in going back
over the word after that. In short, as pointed out by a National Commission on
Labour, gherao cannot be treated as a form of industrial protest because it involves
physical coercion rather than economic pressure.
Picketing:
When workers are dissuaded from reporting for work by stationing certain men at the
factory gates, such a step is known as picketing. If picketing does not involve any
violence, it is perfectly legal. It is basically a method of drawing the attention of public
towards the fact there is a dispute between the management and the workers.
16. Causes of Industrial Disputes:
We can classify the causes of industrial disputes into two broad groups:
(i) Economic causes, and
(ii) Non-economic causes.
Economic causes include:
(i) Wages,
(ii) Bonus,
(iii) Dearness allowance,
(iv) Conditions of work and employment,
(v) Working hours,
(vi) Leave and holidays with pay, and
(vii) Unjust dismissals or retrenchments.
Non-economic causes include:
(i) Recognition of trade unions,
(ii) Victimisation of workers,
(iii) Ill-treatment by supervisory staff,
(iv) Sympathetic strikes,
(v) Political causes, etc.
17. The percentage distribution of disputes by causes from 1973 onwards has been shown
in Exhibit 2 reveals the following causes of industrial disputes:
1. Wages and Allowances:
Since the cost of living has generally showed an increasing trend, the workers have
been fighting for higher wages to meet the rising cost of living and to increase their
standard of living.
2. Personnel and Retrenchment:
Personnel and retrenchment causes have also been important.
3. Bonus:
Bonus has been an important factor in the industrial disputes,
4. Indiscipline and Violence:
The number of disputes because of indiscipline and violence among the workers has
been significant.
5. Leave and Hours of Work:
Leave and hours of work have not been so important causes of industrial disputes.
6. Miscellaneous Causes:
Miscellaneous causes include modernisation of plant and introduction of computers
and automatic machinery recognition of union political factors, etc. These factors have
caused a significant number of industrial disputes in the country
Miscellaneous causes of industrial disputes are as follows:
(a) Workers’ resistance to rationalisation, introduction of new machinery and change
of place of factory.
18. (b) Non-recognition of trade union.
(c) Rumours spread out by undesirable elements.
(d) Working conditions and working methods.
(e) Lack of proper communication.
(f) Behaviour of supervisors.
(g) Trade union rivalry etc.
Thus, industrial disputes do not arise only when workers are dissatisfied on economic
grounds, they also arise over issues which are of non-economic nature. Instances may
be quoted when strikes where successfully organised to protest against the
management’s decision to change the location of the plant from one state to
another. Similarly, even causes like behaviour of supervisor and trade union rivalries
may give rise to industrial disputes.
The whole concept of industrial relations revolves around the principle of friction
dynamics which is the key to the establishment of harmonious relations between
labour and management. We cannot think of any society completely obliviant of some
sort of friction between labour and management.
Measures to Improve Industrial Relations:
The following measures should be taken to achieve good industrial relations:
1. Progressive Management:
There should be progressive outlook of the management of each industrial enterprise.
It should be conscious of its obligations and responsibilities to the owners of the
business, the employees, the consumers and the nation. The management must
recognise the rights of workers to organise unions to protect their economic and
social interests.
19. The management should follow a proactive approach, i.e., it should anticipate
problems and take timely steps to minimise these problems. Challenges must be
anticipated before they arise otherwise reactive actions will compound them and
cause more discontent among the workers.
2. Strong and Stable Union:
A strong and stable union in each industrial enterprise is essential for good industrial
relations. The employers can easily ignore a weak union on the plea that it hardly
represents the workers. The agreement with such a union will hardly be honoured by
a large section of workforce. Therefore, there must be a strong and stable union in
every enterprise to represent the majority of workers and negotiate with the
management about the terms and conditions of service.
3.Atmosphere of Mutual Trust:
Both management and labour should help in the development of an atmosphere of
mutual cooperation, confidence, and respect. Management should adopt a
progressive outlook, and should recognise the right of workers.
Similarly, labour unions should persuade their members to work for the common
objectives of the organisation. Both the management and the unions should have
faith in collective bargainingand other peaceful methods of settling industrial
disputes.
4. Mutual Accommodation:
The right of collective bargaining of the trade unions must be recognised by the
employers. Collective bargaining is the cornerstone of industrial relations. In any
organisation, there must be a great emphasis on mutual accommodation rather than
conflict or uncompromising attitude. Conflicting attitude does not lead to amicable
labour relations; it may foster union militancy as the union reacts by engaging in
20. pressure tactics. The approach must be of mutual “give and take” rather the “take
or leave”.
5. Sincere Implementation of Agreements:
The management should sincerely implement the settlements reached with the trade
unions. The agreement between the management and the unions should be enforced
both in letter and spirit.
6. Workers’ Participation in Management:
The participation of workers in the management of the industrial unit should be
encouraged by making effective use of works committees, joint consultation and other
methods. This will improve communication between managers and workers, increase
productivity and lead to greater effectiveness.
7. Sound Personnel Policies:
Personnel policies should be formulated in consultation with the workers and their
representatives if they are to be implemented effectively. The policies should be
clearly stated so that there is no confusion in the mind of anybody. The
implementation of the policies should be uniform throughout the organisation to
ensure fair treatment to each worker.
8. Government’s Role:
The Government should play an active role for promoting industrial peace. It should
make law for the compulsory recognition of a representative union in each industrial
unit. It should intervene to settle disputes if the management and the workers are
unable to settle their disputes. This will restore industrial peace.