Terry Bryant's presentation at the 2018 Arkansas STEPS Network kickoff meeting.

1. Soft Skills
The Perfect Employee
Terry Bryant
Safety & Environmental Associates

4. How long have you
worked here?

5. The Beginning:
The perfect employee
WILL
follow the rules.

6. The 9 Characteristics
that “IS” the
Perfect Employee

7. “Going to Work”
It’s an elaborate contract

8. The Party of the first Part
(employer)
Needs to sell their goods.
(profit)

9. The Party of the 2nd Part
(employee)
Needs to pay the bills
(take care of family)

10. The Party of the 1st Part pays the
Party of the 2nd Part just enough so
he/she won’t quit making goods for
Party of the 1st Part
So Party of the 1st Part can
continue making profit

11. The Party of the 2nd Part works just
hard enough so Party of the 1st Part
won’t fire Party of the 2nd Part
Therefore Party of the 2nd Part can
continue earning money to take
care of family

12. Party of the 1st Part needs to learn
more about
“Positive Reinforcement”

13. BUT,
Today we are going to focus on
Party of the 2nd Part
How can Party of the 2nd Part work
in harmony with other
Parties of the 2nd part?
& fulfill our contract

14. Is it important to try to improve our
workplace?
Let’s assume,,, we are following all the
RULES
Now what?
Is there anything else we can do?

15. Fact: we spend more time with
co-workers than family
while we are awake.
This relationship needs to work out

16. How can this relationship improve?
Morale
Becoming the “Perfect Employee”

17. Morale in the workplace
When you are at work, how is
your outlook on life?

18. How do WE/YOU/I become the
“Perfect Employee”
(so morale can exist)

19. Show up & Be on time
Personal a___________y
If you are not here, who’s doing your
job?
Creates Distraction & Bitterness
1

20. Do your job
Similar $$
2

21. 6 vs 1
If you are lazy, it’s not fair to the 6.
Again, this causes B_________ss.
Don’t be the “one” others are
talking about!
2

22. Do I need to be supervised?
If I need supervision, am I really doing
my job?
(the less supervision I need, the farther I can go)
2. Do your job

23. Be wise with your words
Gossip—Backbiting—Hateful
Not good Characteristics & they help ____
3

24. Stay in your own lane
Mind your own b________
When you worry about things you can’t
control, (other peoples behavior)
you can’t focus on what you should be
doing!
(y_____ j____)
3

25. Gossip-Backbiting-Hateful
Mind your own BUSINESS
Not at my workplace!
3.

26. Be Honest
“Honesty is the best policy”
4

27. Be Honest
Being honest:
Intentionally choosing not to
lie, steal, cheat, or deceive
in any way
4

28. Be Honest
“If you tell the truth, you don’t have
to remember anything”
4

29. Be Honest
…choosing not to lie, steal, cheat, or
deceive in any way
4.
White lie?----Gray area?

30. Be Kind
Kindness determines where you
eat, shop, SPEND!
5

31. Be Kind
We don’t do business with rude
people.
And we don’t want to spend our
day working with rude co-workers
5
co-workers don’t wont to spend
their day with rude people

32. Be Kind
We don’t do business with rude people.
And we don’t want to spend our day working with
rude co-workers
5
Co-workers don’t wont to spend
their day with rude people!

33. New Contest
Who Can Be the RUDEST!
5

34. Be Kind
K___________ss is how you
rate co-workers.
AND,
5
1-2-3-4-5-6-7-8-9-10

35. Be Kind
Kindness is how you rate co-workers.
It’s how they rate you.
5

36. Be Kind
Can your words have instant &
long lasting impact?
5
“Sticks & Stones”

37. Words “DO” have long lasting impact
5
“Words will never hurt me”
1
+2
3

38. Be Kind
5.

39. Be Positive
(don’t grumble-be humble)
Being Kind & Positive is
c__________s
6

40. Be Positive
“Weeds are flowers too,
once you get to know them.”
6

41. Be Positive
Pooh: “What day is it?“
Piglet: “It's today,"
Pooh: “My favorite day”
6

42. Be Positive
“No one can be uncheered
with a __________.”
6

43. “Win the Next 5 Minutes”6

44. “Win the Next 5 Minutes”6

45. “Win
the
Next
5
Minutes”
6

46. Win the Next
FIVE
Minutes
6.

47. Be Patient7

48. Be Patient
How I BEHAVE
While waiting for a co-worker to
act better!
7

49. Patience:
The ability to stay
POSITIVE while waiting
7.

50. Be Compassionate
Concerns for the Sufferings
Of Others
8

51. Be Compassionate
How do I feel
about my co-workers?
Am I concerned about co-workers?
8

52. Be Compassionate
Do I even care
about my co-workers?
8

53. Be Compassionate
Feelings Concerns Cares
For co-workers
8.

54. Be Ready
To uplift co-workers
Morale
9

55. Be Ready
YES, “having a BAD day” is real!
Yes, co-workers will come to
work upset and distracted.
9

56. Be Ready
To uplift co-workers (morale)
You don’t know what goes on in
other peoples homes.
9
Aiden

57. Be Ready
To uplift co-workers (morale)
Someone has to go first!
9
More on this later

58. 1. Be on Time
2. Do Your Job
3. Be Wise With Your Words
Stay in Your Own Lane
4. Be Honest
5. Be Kind
6. Be Positive
7. Be Patient
8. Be Compassionate
9. Be Ready

59. Absolute definition of
“Soft Skills”
The Perfect Employee

60. Do I have a
co-worker that is a
Better Person
because of me?

61. 3 Ponderings
(Selah)

62. Do I cause people to be
BETTER?
Ponder This 1: (Selah)

63. Are there any stories floating
around out there about me?
And Compassion
Ponder This 2: (Selah)

64. Am I truly concerned about my
co-workers?
Ponder This 3: (Selah)

65. “I’m
going
to go
first”

66. The End Beginning

68. Behavior---Attitude---Safety
Do they have anything in
common?

69. Some mornings
it just doesn't seem worth it
to gnaw through the
leather straps

70. Morale in the workplace
Can morale impact safety

71. Reasons morale might be poor
1. A lot of injuries?
2. Managements safety attitude?
3. What are employees attitudes?
4. Who comes to safety meetings?

72. Morale in the workplace
When you are at work, how is
your outlook on life?

73. Morale in the workplace
What do you think your co-workers
outlook on life is?

74. Morale in the workplace
If our outlook on life is poor
while we are at work,
what can it lead to?

75. Morale in the workplace
Bad attitudes
Tension and stress
Friction between workers
Distraction

76. Morale in the workplace
Can distraction lead to an
unsafe workplace?
Can unsafe workplace lead to
distraction?

77. Morale in the workplace
Morale can be;
GOOD or BAD

78. If positive morale works,
Why aren’t we there?
How do we get there?
How do we stay there?

79. How do “I” build an
atmosphere of?
Positive Morale

80. Sometimes,
every one needs a

81. Smile
”Atta boy”
Tee shirt
Small cooler
Mugs
Positive confirmation
5 minutes extra for lunch!

82. People simply want to feel good
about themselves

83. 3 Basic Characteristics
of Human Nature
(and it’s not very good news)

84. 3 characteristics of human nature
1-I want to feel better about myself

85. 3 characteristics of human nature
2-If I can find someone worse than
me, it makes me feel better about
myself

86. 3 characteristics of human nature
3-If I can put someone down
it elevates me,
therefore I feel better about myself

87. What makes you angry?
What are the
LITTLE THINGS
that make you angry

88. 3 characteristics of human nature
1-I want to feel better about myself
2-If I can find someone worse than me,
it makes me feel better about myself
3-If I can put someone down it elevates
me, therefore I feel better about myself

89. So, what keeps us beat down so
we don’t feel good all the time?

90. Are people unhappy or angry
much of the time?

92. What makes you angry?
Big banner over checkouts:
You’re Always Next in line at
___________

93. you are not next

94. What makes you angry?

95. 1. Someone you don’t know,
2. Someone you don’t care about,
3. Someone that you’ll forget by
lunch,
just ruined 2 hours of your life and
now you are taking it out on
co-workers What just happened?

97. We don’t have to
ALLOW
it to affect us.

98. Terry vs. the checker

99. She needed a

100. A kind word!
It changes our whole outlook
on life.
Affects our attitude which
affects our behavior

101. Which can affect our attitude,
which affects others attitudes,
so on and so on

102. Vinegar?
or
Honey?

103. Simple:
The way we treat each other
makes a difference in the
morale in the workplace.

104. What is our co-workers normal?

105. People do come to work
“DISTRACTED” & “ANGRY”

106. People do come to work
“DISTRACTED” & “ANGRY”

107. Morale:
Feelings of enthusiasm & loyalty
that a person or group
has about a task or job

108. Morale:
Mental and emotional condition
-enthusiasm confidence loyalty-
of an individual or group with
regard to the function or
tasks at hand

109. Morale:
The level of individual
psychological well-being
based on such factors as
sense of purpose &
confidence in the future

110. How do “I” make people feel?
NEEDED?—WELCOME?
Cause them to feel that they
BELONG?

111. Do I give out s
or splinters?

112. How do “I”
make people feel?

113. We hired you on
purpose!

114. WHO
in my workplace
needs a ?

115. Do I have a co-worker that is
a Better Person
because of me?

116. Do I have a co-worker that is
a Better Person
because of me?

117. 3 Ponderings
(Selah)

118. Do I cause people to be
BETTER?
Ponder This 1: (Selah)

119. Are there any stories floating
around out there about me?
And Compassion
Ponder This 2: (Selah)

120. Am I truly concerned about my
co-workers?
Ponder This 3: (Selah)

121. I’m going to do
something even
if no one else does
I’ll go
first