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1.1 SINE-IN
a. Sine in to work area A
Entry: BSIA8888YY/AS MAS4
b. Sine in to first available area
Entry: BSIX8888YY/AS MAS4
To redisplay Sine-in text
Entry: UD
1.1.1 Switching of work areas
After sine-in into several work areas, the following entries may be
performed in order to move from one area to another.
Entries: BA (to move to area A)
BB (to move to area B)
continuescontinues
1.1.2 Display work area
To check which work area is currently in use.
Entry: B*
1.1.3 Display all work areas
To check all work areas sine-in.
Entry: BF
1.2.1 To sine-out from current work
area
Entry: BSO
1.2.2 To sine-out from all areas
Entry: BSOX
2.02.0 INFORMATION DISPLAY SYSTEM (IDS)INFORMATION DISPLAY SYSTEM (IDS)
IDS is a system storage of general information useful to all users. The
IDS data are stored in chapters. Each chapter consists of sections as
section consists of pages, which have lines.
2.1 Display chapter index
Entry: G
2.2 To select chapter
Entry: G=A Search for chapter A
2.3 Display section overview
Entry: G=AAMS
2.4 Display a selected list
Entry: G*7
Scrolling entriesScrolling entries
MD move down
MU move up
MT move top
MB move bottom
To redisplay last page
Entry: G*
To redisplay last section overview
Entry: G
3.03.0 ENCODING/DECODINGENCODING/DECODING
Enables agents to check or display the standard code or
name of City, Airline, Region, Land, Equipment and to
also cheek local time for a city.The entry keyword used
for encoding/decoding is UH (you help) followed by one
of the following letters:
C — city
A — airline
R— region
L— land
T — local time check
3.1 Encode city name
Entry: UHCCJAKARTA
Response:
ENCODING CITIES/JAKARTA
JKT M JAKARTA ID JA
0 IATA 3 letter city code
1 Multi-airport city
indicator
2 Full name of city
3 2 letter country code
4 2 letter regional code
3.1.1 To decode city code
Entry: UHCNLON
continuescontinues
3.2. To encode airline name
Entry: UHACSINAGOPRE
3.2.1 To decode airline name
Entry: UHANTG
3.3 To display list of region names/codes within a
country
Entry: UHRNAU
3.3.1 To decode a region
Entry : UHRNAUQL
3.4 To encode land name
Entry: UHLCFRANCE
3.4.1 To decode land code
Entry: UHLNMY
3.5 To encode equipment name
Entry: UHECBOEING
3.5.1 To decode equipment code
Entry: UHENF411
3.6 To display local time of a city
Entry: UHCTSYD
3.6.1 To display local time for country
entry: UHLTAU
4.14.1 Basic schedule displayBasic schedule display
Entry: SIKULPEN
 
EFF  effective date of flight operation 
discontinued date of flight operation 
indefinite
DISC  effective/discontinue date days of 
operation
MTWTFSS Sunday Monday ……..
BRD  board point
OFF  off point
DEP  departure time 
ARR  arrival time 
4.14.1 Extended displayExtended display
4.1 Extended display
  Entry: SIEKULPEN
4.2 Optional entries
 
SIl5DECPENKUL schedules from 1SDEC 
plus 14  days
SIKULPEN.M        schedule of morning 
flights
SIKULPEN.14      schedules of flights 
from 1200 
SIKULPEN    24  schedules on day 2 
and 4
 
The multi search entry (MSE)The multi search entry (MSE)
The multi search entry (MSE) allows a search to be done 
for any specific character within the confines of a 
display in the scroll mode. It’s feature enables the user 
to reduce the display to the lines of actual interest.
To display MH1148 information
Entry : MSE/MH1148
KOMMAS FUNCTIONALITIES EXERCISESKOMMAS FUNCTIONALITIES EXERCISES
1.Sine-in to first available area. Code 5567,duty 
code AS initial YY, duty code AS and 
password MAS4._________________
2.Change work area from area D to area A.
3.To check all work areas you have sine-in.
4.To display IDS chapter index.
5.To encode airline British Airways.
6. To decode city LAX.
7.     To encode city Oslo.
8.     To decode aircraft equipment 777
9.     Display extended schedule on 10 OCT    KUL 
to AOR.
10  Display specific flight information on MH    1134 from 
schedule display
11  (a) Display Availability from KUL to BKI on  20 
OCT.
   (b) Display return flight after 3 days.
12. To display flight routing information for  MH2610 
on 20 Dec
13. Sine-out current work area only.
14. To display local city time for HKG
FLIGHT AVAILABILITYFLIGHT AVAILABILITY
Entry: A25AUGKULKCH
OPTION ENTRIES
A* TO DISPLAY MORE FLIGHT
AU MOVE UP
AT MOVE TOP
CONTINUES..CONTINUES..
AB  MOVE BOTTOM
A* TO DISPLAY LAST
AVAILABILITY
SCREEN
A.M MORNING FLIGHT
A.E EVENING FLIGHT
A.16 DISPLAY SPECIFIED
TIME
A- OR A-1 ONE DAY EARLIER
CONTINUESCONTINUES
A= 3 DISPLAY THREE DAY
EARLIER
AR RETURN FLIGHT ON THE
SAME DAY
AR=02 RETURN FLIGHTS 2 DAYS
LATER
SELLING AFTER AVAILABILITYSELLING AFTER AVAILABILITY
DISPLAYDISPLAY
Sell one seat on Y class
Entry : N1Y1
N: Sell
1: One seat
Y: Class
1: Segment number 1
EXERCISESEXERCISES
PLS book 2 seats on the above itinerary
KULLQQ MH4991 Y 0800/0900
LQQSQQ MH4991 Y 1000/1200
SQQKUL MH4992 Y 1200/1600
Then enter *I to display the whole itinerary
Different classes withDifferent classes with
connectionconnection
Entry :N2CY1
N: Sell
2: Number of seats
C: Business class
Y: Economy class
1: Segment 1
Waitlist on a single flightWaitlist on a single flight
Entry: N1Y2LL
N: Sell
1: One seat
Y: Class
2: Segment 2
LL: Waiting list
Sell and waitlist with connectionSell and waitlist with connection
Entry: N3C1NNLL
N: Sell
3: Number of seats
C: Business class
NN: No availability
LL : Waiting List
Manual segment entryManual segment entry
Entry:
0MH4991Y2OSEPKULLQQNN3
If waiting list:
Entry:
0MH4888Y23SEPKULSQQLL3
ITINERARY MODIFICATIONITINERARY MODIFICATION
To cancelled entire itinerary
Entry: XI or press button XITN on the
your keyboard
Exercises:
Cancel specific segmentCancel specific segment
Entry: X2-5
Explanation: Now you are
cancelling segment 2 up to
segment 5
Exercises
exercisesexercises
PLS book 2 seats on the above itinerary
KULLQQ MH4991 Y 0800/0900
LQQSQQ MH4991 Y 1000/1200
SQQKUL MH4992 Y 1200/1600
INSERT AFTER SEGMENTINSERT AFTER SEGMENT
Entry:/1 (to insert after
segment 01)
Response next follows I
Then you rebook new flight details by
display seat availability
entry.
THEN *I TO REDISPLAY ALL YOUR
CREATED ITINERARY
Rebook same flight on different dateRebook same flight on different date
Entry: X2=N23JUL
You are cancelling segment number
2 and rebook same flight on different
date on the 23rd
July 2003
Rebook same flight, diff classRebook same flight, diff class
Entry: X1=NF
You are now canceling segment
number one,rebook same flight but
change the seat class from Y class to
F class
Exercises….
Rebook same flight, diffRebook same flight, diff
date/classdate/class
Entry: X1=NF25JUL
You are cancelling segment number
one rebook same flight with different
date and different class
Exercises…
INSERT AFTER SEGMENTINSERT AFTER SEGMENT
Insert after segment 1
Entry:/1
Insert after segment 2
Entry:/2
Insert on top of the itinerary
Entry:/0
Insert UnknownInsert Unknown
Arrival(ARNK)Arrival(ARNK)
If you want to insert ARNK on the second
segment first step is to insert /2 then
followed ARNK (please press button
ARNK on your keyboard)
ARNK ( the pax might be using other
mode of transportations such cruise or
train)
ExercisesExercises
1. Please book two seats for the above itinerary
KUL LQQ 25JUL MH4991 Y 08000900
LQQ SQQ 01AUG MH4991 C 10001200
SQQ KUL 12AUG MH4992 Y 12001600

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Chapter 1 kommas

  • 1.    1.1 SINE-IN a. Sine in to work area A Entry: BSIA8888YY/AS MAS4 b. Sine in to first available area Entry: BSIX8888YY/AS MAS4 To redisplay Sine-in text Entry: UD 1.1.1 Switching of work areas After sine-in into several work areas, the following entries may be performed in order to move from one area to another. Entries: BA (to move to area A) BB (to move to area B)
  • 2. continuescontinues 1.1.2 Display work area To check which work area is currently in use. Entry: B* 1.1.3 Display all work areas To check all work areas sine-in. Entry: BF 1.2.1 To sine-out from current work area Entry: BSO 1.2.2 To sine-out from all areas Entry: BSOX
  • 3. 2.02.0 INFORMATION DISPLAY SYSTEM (IDS)INFORMATION DISPLAY SYSTEM (IDS) IDS is a system storage of general information useful to all users. The IDS data are stored in chapters. Each chapter consists of sections as section consists of pages, which have lines. 2.1 Display chapter index Entry: G 2.2 To select chapter Entry: G=A Search for chapter A 2.3 Display section overview Entry: G=AAMS 2.4 Display a selected list Entry: G*7
  • 4. Scrolling entriesScrolling entries MD move down MU move up MT move top MB move bottom To redisplay last page Entry: G* To redisplay last section overview Entry: G
  • 5. 3.03.0 ENCODING/DECODINGENCODING/DECODING Enables agents to check or display the standard code or name of City, Airline, Region, Land, Equipment and to also cheek local time for a city.The entry keyword used for encoding/decoding is UH (you help) followed by one of the following letters: C — city A — airline R— region L— land T — local time check
  • 6. 3.1 Encode city name Entry: UHCCJAKARTA Response: ENCODING CITIES/JAKARTA JKT M JAKARTA ID JA 0 IATA 3 letter city code 1 Multi-airport city indicator 2 Full name of city 3 2 letter country code 4 2 letter regional code 3.1.1 To decode city code Entry: UHCNLON
  • 7. continuescontinues 3.2. To encode airline name Entry: UHACSINAGOPRE 3.2.1 To decode airline name Entry: UHANTG 3.3 To display list of region names/codes within a country Entry: UHRNAU 3.3.1 To decode a region Entry : UHRNAUQL 3.4 To encode land name Entry: UHLCFRANCE
  • 8. 3.4.1 To decode land code Entry: UHLNMY 3.5 To encode equipment name Entry: UHECBOEING 3.5.1 To decode equipment code Entry: UHENF411 3.6 To display local time of a city Entry: UHCTSYD 3.6.1 To display local time for country entry: UHLTAU
  • 9. 4.14.1 Basic schedule displayBasic schedule display Entry: SIKULPEN   EFF  effective date of flight operation  discontinued date of flight operation  indefinite DISC  effective/discontinue date days of  operation MTWTFSS Sunday Monday …….. BRD  board point OFF  off point DEP  departure time  ARR  arrival time 
  • 10. 4.14.1 Extended displayExtended display 4.1 Extended display   Entry: SIEKULPEN 4.2 Optional entries   SIl5DECPENKUL schedules from 1SDEC  plus 14  days SIKULPEN.M        schedule of morning  flights SIKULPEN.14      schedules of flights  from 1200  SIKULPEN    24  schedules on day 2  and 4  
  • 11. The multi search entry (MSE)The multi search entry (MSE) The multi search entry (MSE) allows a search to be done  for any specific character within the confines of a  display in the scroll mode. It’s feature enables the user  to reduce the display to the lines of actual interest. To display MH1148 information Entry : MSE/MH1148
  • 12. KOMMAS FUNCTIONALITIES EXERCISESKOMMAS FUNCTIONALITIES EXERCISES 1.Sine-in to first available area. Code 5567,duty  code AS initial YY, duty code AS and  password MAS4._________________ 2.Change work area from area D to area A. 3.To check all work areas you have sine-in. 4.To display IDS chapter index. 5.To encode airline British Airways.
  • 13. 6. To decode city LAX. 7.     To encode city Oslo. 8.     To decode aircraft equipment 777 9.     Display extended schedule on 10 OCT    KUL  to AOR. 10  Display specific flight information on MH    1134 from  schedule display 11  (a) Display Availability from KUL to BKI on  20  OCT.    (b) Display return flight after 3 days. 12. To display flight routing information for  MH2610  on 20 Dec 13. Sine-out current work area only. 14. To display local city time for HKG
  • 15. CONTINUES..CONTINUES.. AB  MOVE BOTTOM A* TO DISPLAY LAST AVAILABILITY SCREEN A.M MORNING FLIGHT A.E EVENING FLIGHT A.16 DISPLAY SPECIFIED TIME A- OR A-1 ONE DAY EARLIER
  • 16. CONTINUESCONTINUES A= 3 DISPLAY THREE DAY EARLIER AR RETURN FLIGHT ON THE SAME DAY AR=02 RETURN FLIGHTS 2 DAYS LATER
  • 17. SELLING AFTER AVAILABILITYSELLING AFTER AVAILABILITY DISPLAYDISPLAY Sell one seat on Y class Entry : N1Y1 N: Sell 1: One seat Y: Class 1: Segment number 1
  • 18. EXERCISESEXERCISES PLS book 2 seats on the above itinerary KULLQQ MH4991 Y 0800/0900 LQQSQQ MH4991 Y 1000/1200 SQQKUL MH4992 Y 1200/1600 Then enter *I to display the whole itinerary
  • 19. Different classes withDifferent classes with connectionconnection Entry :N2CY1 N: Sell 2: Number of seats C: Business class Y: Economy class 1: Segment 1
  • 20. Waitlist on a single flightWaitlist on a single flight Entry: N1Y2LL N: Sell 1: One seat Y: Class 2: Segment 2 LL: Waiting list
  • 21. Sell and waitlist with connectionSell and waitlist with connection Entry: N3C1NNLL N: Sell 3: Number of seats C: Business class NN: No availability LL : Waiting List
  • 22. Manual segment entryManual segment entry Entry: 0MH4991Y2OSEPKULLQQNN3 If waiting list: Entry: 0MH4888Y23SEPKULSQQLL3
  • 23. ITINERARY MODIFICATIONITINERARY MODIFICATION To cancelled entire itinerary Entry: XI or press button XITN on the your keyboard Exercises:
  • 24. Cancel specific segmentCancel specific segment Entry: X2-5 Explanation: Now you are cancelling segment 2 up to segment 5 Exercises
  • 25. exercisesexercises PLS book 2 seats on the above itinerary KULLQQ MH4991 Y 0800/0900 LQQSQQ MH4991 Y 1000/1200 SQQKUL MH4992 Y 1200/1600
  • 26. INSERT AFTER SEGMENTINSERT AFTER SEGMENT Entry:/1 (to insert after segment 01) Response next follows I Then you rebook new flight details by display seat availability entry. THEN *I TO REDISPLAY ALL YOUR CREATED ITINERARY
  • 27. Rebook same flight on different dateRebook same flight on different date Entry: X2=N23JUL You are cancelling segment number 2 and rebook same flight on different date on the 23rd July 2003
  • 28. Rebook same flight, diff classRebook same flight, diff class Entry: X1=NF You are now canceling segment number one,rebook same flight but change the seat class from Y class to F class Exercises….
  • 29. Rebook same flight, diffRebook same flight, diff date/classdate/class Entry: X1=NF25JUL You are cancelling segment number one rebook same flight with different date and different class Exercises…
  • 30. INSERT AFTER SEGMENTINSERT AFTER SEGMENT Insert after segment 1 Entry:/1 Insert after segment 2 Entry:/2 Insert on top of the itinerary Entry:/0
  • 31. Insert UnknownInsert Unknown Arrival(ARNK)Arrival(ARNK) If you want to insert ARNK on the second segment first step is to insert /2 then followed ARNK (please press button ARNK on your keyboard) ARNK ( the pax might be using other mode of transportations such cruise or train)
  • 32. ExercisesExercises 1. Please book two seats for the above itinerary KUL LQQ 25JUL MH4991 Y 08000900 LQQ SQQ 01AUG MH4991 C 10001200 SQQ KUL 12AUG MH4992 Y 12001600