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Zappos Interview Analysis  Interview with Aaron Magness Yuksel Ulgen
Zappos/1999 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Zappos
Zappos/2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Zappos/2009 Clothes Shoes Handbags Eyewear Accessories Customer Service
Zappos Culture CULTURE BRAND Drives BRAND IS CUSTOMER   SERVICE
Zappos Core Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Services ,[object Object],[object Object]
Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Expansion ,[object Object],[object Object]
Competitors ,[object Object],[object Object]
Advertisement & Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Analysis   ,[object Object],[object Object],[object Object],[object Object],[object Object],People may not remember exactly what you did or what you said, but they will always remember how you made them feel
References ,[object Object],[object Object],[object Object],[object Object],[object Object]
THANK YOU! ,[object Object]

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