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                                      !
     The!Socialization!of!the!HP!Byron!Nelson!Championship!!!!!!!!!
!
For!the!2012!HP!Byron!Nelson!Championship!HP!had!the!initiative!to!
engage!the!fans!on!site!at!the!event!as!well!as!extend!HP!and!the!HPBNC!
presence!exponentially!online.!
!
The!BUZZ!is!maintained!year!round!by!the!Salesmanship!Club!of!Dallas!
however,!is!severely!ramped!up!in!the!weeks!prior!to!the!event!with!social!
promotion!online!and!at!major!events!in!the!DFW!area.!!
!
On!site!BUZZreportersTM!kept!everyone!up!to!date!with!all!the!activity!
both!on!the!course!and!off,!as!well!as!monitoring!and!managing!the!social!
media!contests!during!the!days,!spurring!on!the!excitement!and!increasing!
engagement.!!A!terrific!example!of!engagement!would!be!the!popular:!
                                  !
        TM
VIT’s !(Very!Important!Tweeter)!each!day!!
a!select!few!were!notified!via!Twitter!
that!they!had!been!awarded!VIT!!
status!for!the!day.!!They!were!given!!
exclusive!seating!in!HP’s!18th!green!!
box!seats…not!to!mention!cool!!
credentials!worthy!of!bragging!about!!
to!all!their!followers!online.!!!
(6)!winners!were!chosen!!
each!day!based!on!their!!
#!of!followers,!#!of!!
posts,!and!willingness!!
to!be!the!ultimate!fan!!
!
!
!
!
!
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!

                                      !
                                      !
                              sam@redbutton.tv!
                                214.432.1993!
!


                                                                               !
                                                                               !
                                               redbutton.tv’s!industry!defining!
                                               BUZZcontrolTM!(a!social!media!
                                            management!and!control!platform)!
                                          gathered!all!the!posts,!mentions,!and!
                                           conversation!happening!around!the!!
                                                     event!in!REAL!TIME.!!After!!
                                                      being!collected!each!post!!
                                                was!moderated!and!curated!to!!
                                                     ensure!each!was!relevant,!!
                                                  event`friendly,!free!of!SPAM,!!
                                            and!redundancy.!!BUZZmetricsTM!!
                                                  will!later!demonstrate!that!a!!
                                                 significant!amount!of!“noise”!
                                                 was!removed!from!the!event.!
!
!
!
!
!
BUZZcontrolTM!gamified!the!experience!by!ranking!each!poster!against!
others!at!the!event,!fueling!great!competition!and!increased!engagement.!!
Any!contributor!with!a!major!following!was!noted!to!the!BUZZcrewTM!so!
that!they!could!then!make!sure!to!acknowledge!that!individual!and!
demonstrate!HP’s!respect!and!savvy!of!the!social!community.!
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                                      !
                                      !
                              sam@redbutton.tv!
                                214.432.1993!
!


After!content!is!captured,!moderated,!filtered,!ranked,!and!enhanced,!
BUZZcontrolTM!!instantly!visualized!all!the!real!time!social!content!to!all!
the!big!screens!and!billboards!around!the!course.!!Typical!time!from!post!to!
screen!is!30!seconds.!!This!always!creates!a!tremendous!mirror!effect!in!
that,!when!guests!see!their,!or!their!friends,!posts!fly!across!the!massive!
screens!it!encourages!more!and!more!postings!!
!
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                                !     !      !     !     !      !     !




*18th!hole!scoreboard!which!alternated!between!!BUZZstripTM and!
BUZZscreenTM when!there!wasn’t!any!play!on!the!green.



                                      !
                                      !
                              sam@redbutton.tv!
                                214.432.1993!
!


BUZZstripTM,!redbutton.tv’s!real`time!social!media!ticker!scrolled!with!
each!person’s!profile!image,!ranking,!post,!time!posted!and!username.!
BUZZstripsTM!could!be!seen!on:
    • 18!Main!Scoreboard!
    • 17!Scoreboard!
    • HP’s!16!Sky!Box!monitors!
    • Pavilion!BIG!screen!outside!
    • Pavilion!BIG!screen!inside!the!tent!
!
!
!
!
!




    • Pavilion!Outdoor!BIG!screen!which!played BUZZscreenTM!and!
      BUZZstripsTM!throughout!the!day.!

                                      !
                                      !
                              sam@redbutton.tv!
                                214.432.1993!
!


For!even!bigger!effect,!redbutton.tv’s!BUZZscreensTM!were!also!
broadcasting!the!BUZZcontrolledTM!posts.!!BUZZscreensTM!are!full`
screen!visualizations!that!include!the!poster’s!profile!image!full!screen,!
post,!ranking,!and!time!posted.!!On!a!few!of!the!setups!HP!content!(movies)!
was!played!in!the!background!full!screen!with!the!postings!on!top.!!!
BUZZscreensTM!were!found!in:!
    • Media!Center!
    • HP’s!16!Skybox!
    • Cadillac!Social!Tent!
    • 18th!Main!Scoreboard!when!play!was!complete!
    • Pavilion!BIG!screen!outside!
    • Pavilion!BIG!screen!inside!the!tent!
    !




* BUZZscreensTM!found!in!the!Pavilion!and!16th!HP!Skybox!


                                      !
                                      !
                              sam@redbutton.tv!
                                214.432.1993!
!


BUZZgalleryTM!was!also!activated.!!1000’s!of!people!capture!their!
experiences!at!the!HPBNC!with!their!own!devices!and!then!share!them!
socially.!!Something!HP!or!any!event!has!not!been!able!to!access!or!be!a!
part!of!until!now.!!With!BUZZgalleryTM!every!posted!image!is!captured!
and!BUZZcontrolledTM.!!A!message!is!then!sent!to!the!poster!thanking!
them!for!their!mention,!alerting!them!their!photo!will!be!playing!on!one!of!
the!big!screens!momentarily,!and!that!they!can!pick!up!a!print!of!their!
photo!in!the!TechZone!printed!from!a!HP!kiosk!on!a!HP!printer.!!
Coincidentally,!HP!now!has!a!fantastic!gallery!of!all!these!unique!
experiences!they!were!not!privy!to!in!the!past.!
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                                      !
                                      !
                              sam@redbutton.tv!
                                214.432.1993!
!



BUZZgallery
Here!are!some!great BUZZprintsTM that!really!depict!the!fun!and!unique!
experiences!shared!at!the!HPBNC!!!!!
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                                     !
                             sam@redbutton.tv!
                               214.432.1993!
!


!
To!further!amplify!HPBNC’s!presence!and!influence!online,!several!
MVT’sTM!(Most!Valuable!Tweeters)!were!invited!out!to!the!course.!!They!
were!given!special!MVT!credentials,!a!behind!the!scenes!tour!of!all!the!
social!media!activation,!and!then!an!invited!to!enjoy!the!rest!of!their!day!at!
the!HPBNC!with!their!special!access!credentials.!This!action!then!generated!
a!flurry!of!postings!resulting!in!literally!millions!of!impressions.!
!
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                                       !
                                       !
                               sam@redbutton.tv!
                                 214.432.1993!
!


Other!fun,!unique,!and!engaging!elements!were!Hide!and!Tweets,!
Tweetstake!upgrades,!and!a!QR!Code!Scavenger!Hunt.!!Hide!and!Tweets!
were!special!HPBNC!swag!bags!hidden!around!the!course!and!then!
throughout!the!day!revealed!via!Twitter!as!to!where!a!guest!might!find!
them.!!Tweetstake!upgrades!were!special!ticket!upgrades!for!the!first!to!
respond!when!announced!via!Twitter.!!And!finally!the!QR!Code!Scavenger!
Hunt!encouraged!guests!to!visit!some!of!the!HP!and!social!activations!on!
the!course!and!receive!special!swag!for!doing!so.!
!
!
All!of!these!effective,!engaging,!unique!efforts!resulted!in!a!tremendous!
amount!of!BUZZ.!!BUZZmetricsTM!authenticated!and!shared!the!success!
while!the!event!took!place!showing!what!engagements!had!the!biggest!
effects!and!at!the!same!time!gave!a!real!time!“bios”!of!the!event.!!At!any!
point!HP!could!query!all!of!the!conversations!happening!to!understand!the!
latest!sentiment!on!guest!experiences!including;!parking,!play!on!the!
course,!HP’s!presence,!food!and!beverage,!venues,!staff…etc.!!Formal!
updates!were!provided!each!evening!confirming!the!milestones!being!
achieved.!
!
Post!event!BUZZmetricsTM!has!pulled!the!following!intelligence!as!to!the!
successful!engagement!of!HP!at!the!HPBNC.!
!
!




                                      !
                                      !
                              sam@redbutton.tv!
                                214.432.1993!
!




BUZZinfluence
One!of!the!major!goals!of!any!BUZZcontrolledTM!event!is!to!extend!and!
recognition!of!the!brand!and!event!way!beyond!the!those!on!site.!!HP!
achieved!an!impressive!60x!BUZZinfluenceTM!with!over!16!million!
people!socially!engaged!with!#HPBNC.




                                     !
                                     !
                             sam@redbutton.tv!
                               214.432.1993!
!



BUZZimpact
BUZZimpactTM is!the!total!number!of!mentions!or!times!#HPBNC!was!
shared!in!conversations!!!This!is!the!equivalent!to!impressions.!!36.5!million!
impressions!is!a!staggering!amount!of!impact!made.!
!




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                                       !
                                       !
                               sam@redbutton.tv!
                                 214.432.1993!
!



BUZZratio
!
Sharing!real`time!social!content!as!an!exciting!element!to!add!to!any!event.!!
It!can!also!be!a!huge!liability!and/or!incredibly!tedious!if!it!isn’t!
BUZZcontrolledTM!to!ensure!all!shared!social!content!is!relevant,!event`
friendly,!free!of!spam,!and!not!redundant.!!BUZZcontrolTM moderated!and!
filtered!67%!of!the!noise!from!all!the!BUZZ!about!the!event.!!
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                                       !
                               sam@redbutton.tv!
                                 214.432.1993!
!



BUZZcontrol
BUZZcontrolTM provides!100%!CONFIDENCE!that!each!and!every!post!
shared!is!appropriate,!relevant,!and!event!friendly.!!It’s!always!interesting!
to!see!what!is!being!shared!and!more!importantly!what!BUZZcontrolTM!
and!the!BUZZcrewTM!are!filtering!and!moderating.!!Here!are!some!typical!
highlights!and!one!“event!stopper”!that!was!instantly!BUZZcontrolledTM.




!
The!post!below!had!both!an!X`rated!profile!image!as!well!as!a!link!to!an!X`
rated!photo!!!It!obviously!was!BUZZcontrolledTM!out!of!the!share!!!We!
had!several!of!these!this!year.!
!




                                       !
                                       !
                               sam@redbutton.tv!
                                 214.432.1993!
!



BUZZsentiment
BUZZsentimentTM!indicates!the!tone!and!attitude!of!all!the!thoughts,!
feelings,!and!mentions!of!those!in!conversation!about!the!event!




!


                                     !
                                     !
                             sam@redbutton.tv!
                               214.432.1993!
!



BUZZpassion
BUZZpassionTM is!a!telling!metric!demonstrating!the!level!of!engagement!
of!an!audience.!!If!they!are!engaged!they!will!contribute!and!mention!the!
event!multiple!times,!in!other!words!not!just!one!post!to!get!on!the
BUZZscreensTM and!be!done.!!The!HPBNC!had!a BUZZpassionTM rating!
of!32%!!!Most!events!peak!at!25%,!so!this!was!very!note`worthy!!
!
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                   32%
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                                     !
                                     !
                             sam@redbutton.tv!
                               214.432.1993!
!



BUZZcloud
!
A!BUZZcloud!is!great!to!see!which!BUZZwords!really!drove!the!influence!
and!impressions!online.!!This!BUZZcloud!presents!the!most!used!keywords!
posted!throughout!the!HPBNC!as!captured!by BUZZcontrolTM.
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These!BUZZmetricsTM!demonstrate!how!HP!activated!this!new!medium!of!
listening,!sharing,!and!engaging!an!audience,!and!ultimately!extending!
HPBNC’s!reputation!exponentially!online.!!HP!again!has!raised!the!bar!for!
social!engagement!at!a!major!sporting!event!!!Congratulations!!
!
                                     !
                                     !
                             sam@redbutton.tv!
                               214.432.1993!

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