Beltug cloud service provider evaluation guide presentation final

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Presentation of the White Paper - The Chain of Trust - A Cloud Service Provider evaluation Guide

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Beltug cloud service provider evaluation guide presentation final

  1. 1. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”1 18 June 2013P. The Chain of Trust A Cloud Service Provider Evaluation Guide 18 June 2013 1 January 2011 !
  2. 2. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”2 18 June 2013P. BELTUG X-change 10:00 Introduction Johan Schoofs, Project Manager BELTUG (Nl – Fr) 10:10 The BELTUG “Cloud Service Provider Evaluation Guide” Peter Witsenburg (English) + panel With Q & A and interactive audience discussion (Nl, Fr) 11:00 Coffee Break 11:20 The BELTUG “Cloud Evaluation Guide” cont. Peter Witsenburg (English) + panel With Q & A and interactive audience discussion (Nl, Fr) 12:20 Conclusions (Dutch, French) 12:30 End
  3. 3. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”3 18 June 2013P. Setting the Scene A few thoughts to get started !   Selected extracts from RightScale’s “State of the Cloud” report (March 2013) ! RightScale is a SaaS-based cloud computing management solution for managing cloud infrastructure across multiple cloud providers. RightScale enables organizations to easily deploy and manage business-critical applications across public, private, and hybrid clouds. !   The report illustrates the adoption of cloud computing across a broad cross-section of organisations !   625 respondents, 30% RightScale customers !   Full report: http://www.rightscale.com/lp/state-of-the-cloud-report.php
  4. 4. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”4 18 June 2013P. Setting the Scene RightScale study key findings: !   Cloud adoption is a given !   Enterprise cloud adoption is gaining steam – and it’s multi-cloud (public, private, hybrid combinations) !   Cloud competition is heating up !   Cloud experience pays off !   Cloud adoption correlates with the DevOps trend © 2013 RightScale, Inc.
  5. 5. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”5 18 June 2013P. Setting the Scene © 2013 RightScale, Inc. What  are  the  benefits  realised?  
  6. 6. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”6 18 June 2013P. Setting the Scene © 2013 RightScale, Inc. What  are  the   challenges?  
  7. 7. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”7 18 June 2013P. Cloud Computing as defined by the NIST National Institute of Standards and Technology
  8. 8. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”8 18 June 2013P. Cloud Computing as defined by the NIST
  9. 9. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”9 18 June 2013P. NIST Cloud Characteristics !   Cloud computing as defined by the NIST !   On-demand Self-service A  consumer  can  unilaterally  provision   compu9ng  capabili9es,  such  as  server  9me   and  network  storage,  as  needed   automa9cally  without  requiring  human   interac9on  with  each  service  provider  
  10. 10. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”10 18 June 2013P. How much time is typically needed to provision additional resources ? On-demand Self-service
  11. 11. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”11 18 June 2013P. Is auto-provisioning available? On-demand Self-service
  12. 12. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”12 18 June 2013P. Is self-provisioning possible? On-demand Self-service
  13. 13. ! Titel ppt13 datumP. Cloud Computing as defined by the NIST
  14. 14. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”14 18 June 2013P. NIST Cloud Characteristics !   Cloud computing as defined by the NIST !   Broad Network Access Capabili9es  are  available  over  the  network   and  accessed  through  standard  mechanisms   that  promote  use  by  heterogeneous  thin  or   thick  client  pla?orms  (e.g.,  mobile  phones,   tablets,  laptops,  and  worksta9ons).  
  15. 15. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”15 18 June 2013P. What connectivity options are offered ? Broad Network Access
  16. 16. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”16 18 June 2013P. Does the CSP offer redundant network connectivity? Broad Network Access
  17. 17. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”17 18 June 2013P. What is the minimum guaranteed bandwidth? Broad Network Access
  18. 18. ! Titel ppt18 datumP. Cloud Computing as defined by the NIST
  19. 19. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”19 18 June 2013P. NIST Cloud Characteristics !   Cloud computing as defined by the NIST !   Resource Pooling The  provider’s  compu9ng  resources  are  pooled  to   serve  mul9ple  consumers  using  a  mul9-­‐tenant   model,  with  different  physical  and  virtual  resources   dynamically  assigned  and  reassigned  according  to   consumer  demand.  There  is  a  sense  of  loca9on   independence  in  that  the  customer    generally  has   no  control  or  knowledge  over  the  exact  loca9on  of   the  provided  resources  but  may  be  able  to  specify   loca9on  at  a  higher  level  of  abstrac9on  (e.g.,   country,  state,  or  datacenter)  
  20. 20. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”20 18 June 2013P. What are the redundancies offered on the level of the CSP infrastructure? Resource Pooling
  21. 21. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”21 18 June 2013P. With what type of customers will the customer have to share resources? What is the projected impact? Is additional isolation possible if needed ? Resource Pooling
  22. 22. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”22 18 June 2013P. Backups and “no data loss” guarantee included (RPO & RTO)? Resource Pooling
  23. 23. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”23 18 June 2013P. Is the customer allowed to define the backup/restore policies applicable to his environment? Resource Pooling
  24. 24. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”24 18 June 2013P. How many datacenters and where are the datacenters located? Resource Pooling
  25. 25. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”25 18 June 2013P. Are the required certificates available? Are customers/third parties allowed to audit the CSP ? Resource Pooling
  26. 26. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”26 18 June 2013P. How do customers communicate with the CSP service organization? Resource Pooling
  27. 27. ! Titel ppt27 datumP. Cloud Computing as defined by the NIST
  28. 28. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”28 18 June 2013P. NIST Cloud Characteristics !   Cloud computing as defined by the NIST !   Rapid Elasticity Capabili9es  can  be  elas9cally  provisioned   and  released,  in  some  cases  automa9cally,   to  scale  rapidly  outward  and  inward   commensurate  with  demand.  To  the   consumer,  the  capabili9es  available  for   provisioning  oIen  appear  to  be  unlimited   and  can  be  appropriated  in  any  quan9ty  at   any  9me.  
  29. 29. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”29 18 June 2013P. What are the upper resource limits (CPU cores, RAM, IO bandwidth, storage) Rapid Elasticity
  30. 30. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”30 18 June 2013P. Is automatic scaling of resources available? Rapid Elasticity
  31. 31. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”31 18 June 2013P. Are there resource reconfigurations that necessitate a server reboot? Rapid Elasticity
  32. 32. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”32 18 June 2013P. Does the CSP offer price protection and flexibility ? Rapid Elasticity
  33. 33. ! Titel ppt33 datumP. Cloud Computing as defined by the NIST
  34. 34. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”34 18 June 2013P. NIST Cloud Characteristics !   Cloud computing as defined by the NIST !   Measured Service Cloud  systems  automa9cally  control  and   op9mise  resource  use  by  leveraging  a   metering  capability  at  some  level  of   abstrac9on  appropriate  to  the  type  of   service  (e.g.,  storage,  processing,  bandwidth,   and  ac9ve  user  accounts).  Resource  usage   can  be  monitored,  controlled,  and  reported,   providing  transparency  for  both  the  provider   and  consumer  of  the  u9lized  service.  
  35. 35. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”35 18 June 2013P. What billing models are available? Measured Service
  36. 36. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”36 18 June 2013P. What resource and application monitoring tools are made available ? Measured Service
  37. 37. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”37 18 June 2013P. How is SLA compliance measured? Measured Service
  38. 38. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”38 18 June 2013P. Some Additional Questions Does the CSP meet required compliance and security standards?
  39. 39. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”39 18 June 2013P. Some Additional Questions Is a service catalogue with pre-defined service templates available?
  40. 40. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”40 18 June 2013P. Some Additional Questions What are the contract terms such as minimum duration, the renewal policy, termination conditions, …
  41. 41. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”41 18 June 2013P. Some Additional Questions What application and management APIs are made available ?
  42. 42. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”42 18 June 2013P. Some Additional Questions What happens to the data in case of bankruptcy of the CSP or when the contract ends? Who owns the data?
  43. 43. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”43 18 June 2013P. Some Additional Questions What cloud migration options are provided? Are there additional expenses associated with a cloud migration?
  44. 44. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”44 18 June 2013P. BELTUG would like to thank: !   John Myklebust !   Karel Torfs !   Peter Witsenburg for their valuable advice and technical insight used in the creation of the BELTUG Cloud Service Provider Evaluation Guide.
  45. 45. ! BELTUG X-change “Cloud Service Provider Evaluation Guide”45 18 June 2013P. The Chain of Trust A Cloud Service Provider Evaluation Guide 18 June 2013 1 January 2011 !

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