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9/30/2011




How Anyone Can Be More Creative In 
        Three Easy Steps
           October 5, 2011

           • Nancy Harhut
         • nharhut@aol.com
      • www.twitter.com/nharhut




                                             1
9/30/2011




“Where were you when the page 
        was blank?”




Creativity doesn’t reside solely in 
    the creative department




                                              2
9/30/2011




  Think about creative differently




• Fill in form
• Ask questions
• Think like a scientist




          “If it doesn’t sell, 
           it isn’t creative”




                                            3
9/30/2011




“Creativity is an idea that changes 
               things”




          Filling in forms




             Strategy




                                              4
9/30/2011




What’s the #1 reason someone 
won’t want to do what you’re 
        asking him to?




                                       5
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Offers:
• Unique
• Personal
• High perceived value




                                6
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       7
9/30/2011




Channel/Contact cadence

• Where you reach people
• When
• How often




• Banana peels
• Eggshells
• Sticks in parks
• Urinal pucks




                                  8
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       9
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           Asking questions




What if we couldn’t do this?

How might someone else solve it?

Why isn’t this a good idea?

What would make it better?




                                         10
9/30/2011




 Why?




What if?




                 11
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      12
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    What else?




Think like a scientist




                               13
9/30/2011




       Scientifically proven 
        drivers of behavior




#1: “Eye magnet” words




                     Now
  Announcing
                     New
  Introducing
                     Free
    Finally
                    Discover
     Soon
                    Proven




                                      14
9/30/2011




              Easy

             Quick

           Improved




 Lather
 Rinse
 Repeat




#2: “The Principle of Scarcity”




                                        15
9/30/2011




• One‐time offer

• Last chance

• Quantities limited

• Purchase limit: two

• Available only to first 100 people to respond

• Qualified customers only

• Offer not transferable

• Expiration date




#3: Personalization




                                                        16
9/30/2011




              Cynthia Johnston
               Cindy Johanson




• Past purchases

• Previous behaviors

• Self‐reported data

• Geography

• Presence of children in the family




 #4: “Principle of Social Proof”




                                             17
9/30/2011




#5: Icons




                  18
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#6: Color




 • Readership

 • Brand recognition

 • Recall

 • Response




                             19
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#7: Provide a reason why




     Give a reason to believe




                                      20
9/30/2011




#8: Pay attention to the way it looks 




          Hard to Read




                                               21
9/30/2011




 #9: Consider using fear




  Avoidance of pain can be a more 
    powerful motivator than the 
     achievement of pleasure.




#10: The principle of reciprocity




                                           22
9/30/2011




#1:   “Eye magnet” words
#2:   “The Principle of Scarcity”
#3:   Personalization
#4:   “The Principle of Social Proof”
#5:   Icons




#6:   Color
#7:   Provide a reason why
#8:   Pay attention to the way it looks
#9:   Consider using fear
#10   The Principle of Reciprocity




                                                23
9/30/2011




      Thank you!

     Nancy Harhut
  nharhut@aol.com
www.twitter.com/nharhut




                                24

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Notes Version: How Anyone Can Be More Creative in 3 Easy Steps