1. DECISION MAKING
NAME : VIJAY MITTAL
COURSE :BBA, L.L.B
SUBJECT: PRINCIPLE OF MANAGEMENT
TEACHER:NEETIKA MAM….

2. “It is the process of Selecting The Best
Solution Among Alternatives in order to
solve a problem.”

3. PROCESS OF DECISION MAKING
Identification
of
Problem
Analyzing
causes
for
problem
Developing
alternative
situations
Evaluating
alternatives
&
Selecting the
best method
Implementation
&
Feed back

4. BY TAKING AN EXAMPLE OF A FOOD
CORNER
I would like you introduce the
process of decision making

5. IDENTIFICATION OF PROBLEM
Which sort of a food corner
should be opened in the
food court in vaishali

6. 2nd Step

7. The large number of food outlets that
provide different kinds of foods, already
established in the food court.
Analyzing Causes for the Problem

8. 3rd Step

9. DEVELOPING ALTERNATIVES
A Pizza Shop
Ice Cream Stall
Coffee Shop

10. 4th Step

11. Pros:
At present there is a good
demand.
High profit per unit.
Cons:
Formidable competition
Have to create our own
image which is not
second to Pizza hut
Have to bear high
promotional cost
EVALUATIVE ALTERNATIVES
01. Pizza Shop

12. Pros:
High demand among every range
of age
Can be provided under an
affordable price
Can provide various kinds of ice
cream
E.g. Ice-cream Flavors such as,
Chocolate & Vanilla
Additionally providing sweetness
like trickle & chocolate syrups
Cons:
High competition
E.g. Roots
Decreasing of demand
due to some seasonal
changes
ICE CREAM STALL

13. Pros:
High demand
Popular among every range
of age in any country
Low production cost
High sales from customized
products that suit any
customer need.
E.g. Diabetics, young & working
crowd
Cons:
Requires a certain amount
of advertising &
promotions
Threads from other
organizations.
E.g. Coffee Beans & Barista
04. COFFEE
HOUSE

14. 5th Step

15. SELECTING THE BEST METHOD
Coffee House

16. IMPLEMENTATION & FEEDBACK

17. GREEN
MOUNTAIN
COFFEE HOUSE
“My Blood type is coffee”

18. ASPECTS OF DECISION MAKING
COGNITION: COGNITION IS AN ACTIVITES
OF MIND ASSOCIATED WITH KNOWLEDGE
CONATION: THE ACTION OF MIND IMPLIED
BY SUCH WORDS AS WILLING DESIRE ETC

19. TYPES OF DECISION MAKING
• PROGRRAMED DECISION
• NON PROGRAMMED DECISION
• STRATERGIC
• TACTICAL DECISON

20. PROGRAMMED: programed decision are
the routine respective & are within the
organizational policies
NON PROGRAMMED : are relevant for
solving unique unusual problems in which
various alternatives and not we decided
in advance for such decision the situation
is not well structured and the outcomes of
the various alternatives in advance .

21. Strategic : strategic decision is a major choice of
actions concerning allocation of resources &
contribution to the achievement organization of
objectives
Tactical decision : tactical or operational decision is
desired out of strategic decision it relates to day to
day working of the organization & is make is the
context of the well set policies & procedure

22. THAMK YOU
VERY MUCH