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Chapter 16 Selecting and Managing Marketing Channels Marketing Management Tenth Edition Philip Kotler
Objectives ,[object Object],[object Object],[object Object],[object Object]
How a Distributor Reduces the Number of Channel Transactions = Customer = Manufacturer A. Number of contacts  without a distributor M x C = 3 X 3 = 9 1 3 2 4 5 6 7 8 9
How a Distributor Reduces the Number of Channel Transactions = Distributor = Customer = Manufacturer B. Number of contacts  with a distributor M x C = 3 + 3 = 6 Store 1 2 3 4 5 6
Distribution Channel Functions Ordering Payments Communication Transfer Negotiation Financing Risk Taking Physical Distribution Information
Consumer Marketing Channels Wholesaler Jobber Retailer Consumer     Consumer Retailer Consumer  Manufacturer 0-level channel Wholesaler Retailer Consumer   Mfg 2-level channel Mfg 3-level channel 1-level channel Manufacturer
Industrial Marketing Channels Industrial distributors Manufacturer Consumer Manufacturer’s representative Manufacturer’s sales branch
Customers’ Desired Service Levels ,[object Object],[object Object],[object Object],[object Object],[object Object]
Break-Even Cost Chart Selling costs (dollars) Level of sales (dollars) Company sales force Manufacturer’s  sales agency S B
Channel Management Decisions Selecting FEEDBACK Motivating Training Evaluating
Types of Vertical Marketing Systems Corporate Common Ownership at Different  Levels of the Channel Contractual Contractual Agreement Among Channel Members Administered Leadership is Assumed by One or a Few Dominant Members
Conventional Distribution Channel vs. Vertical Marketing Systems Vertical marketing channel Manufacturer Retailer Conventional marketing channel Manufacturer Wholesaler Consumer Consumer Retailer Wholesaler
Causes of Channel Conflict ,[object Object],[object Object],[object Object]
Legal & Ethical Issues in Channel Relations ,[object Object],[object Object],[object Object],[object Object]
Review ,[object Object],[object Object],[object Object],[object Object]

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Marketing Channels

  • 1. Chapter 16 Selecting and Managing Marketing Channels Marketing Management Tenth Edition Philip Kotler
  • 2.
  • 3. How a Distributor Reduces the Number of Channel Transactions = Customer = Manufacturer A. Number of contacts without a distributor M x C = 3 X 3 = 9 1 3 2 4 5 6 7 8 9
  • 4. How a Distributor Reduces the Number of Channel Transactions = Distributor = Customer = Manufacturer B. Number of contacts with a distributor M x C = 3 + 3 = 6 Store 1 2 3 4 5 6
  • 5. Distribution Channel Functions Ordering Payments Communication Transfer Negotiation Financing Risk Taking Physical Distribution Information
  • 6. Consumer Marketing Channels Wholesaler Jobber Retailer Consumer     Consumer Retailer Consumer  Manufacturer 0-level channel Wholesaler Retailer Consumer   Mfg 2-level channel Mfg 3-level channel 1-level channel Manufacturer
  • 7. Industrial Marketing Channels Industrial distributors Manufacturer Consumer Manufacturer’s representative Manufacturer’s sales branch
  • 8.
  • 9. Break-Even Cost Chart Selling costs (dollars) Level of sales (dollars) Company sales force Manufacturer’s sales agency S B
  • 10. Channel Management Decisions Selecting FEEDBACK Motivating Training Evaluating
  • 11. Types of Vertical Marketing Systems Corporate Common Ownership at Different Levels of the Channel Contractual Contractual Agreement Among Channel Members Administered Leadership is Assumed by One or a Few Dominant Members
  • 12. Conventional Distribution Channel vs. Vertical Marketing Systems Vertical marketing channel Manufacturer Retailer Conventional marketing channel Manufacturer Wholesaler Consumer Consumer Retailer Wholesaler
  • 13.
  • 14.
  • 15.