2. Trip Master : Software for Travel Operators Solutions from Logical Beans Why Trip Master ? Features of Trip Master Trip Master Modules Deployment Different from Online Room engines
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5. Traditional system of Travel Operations Enquiry Over phone, email, web enquiry Collect details on tour plan, Place, pax, etc., Understand their requirements Likes and dislikes. Search for the data: registers or MS Excel sheets or call the vendor If the person is not in office the enquiry will not be processed. And chances of loosing the business Shortlist the available Vendors: Hotels & Transport agents Call or send mails To check availability Wait for reply Take rates from all Vendors Create a package with Available options Issue quote Wait for Response from Customer Send revised quote Follow-ups and Manual interactions Consider the time consume ;by this time your customers might have called some other travel operators and you may loose your business. RISK, competency, and failing to plan a proper itinerary
6. TRIP MASTER Vs Traditional system Enquiry Over phone, email, web enquiry Collect details on tour plan, Place, pax, etc., Understand their requirements. Preference and Budget Search for the data: Key in the data in Software and give Solution You can fulfill the enquiry right over call and issue quote as per customers requirement Package created as per customers budget, preference and amended on the single call Automated quote generated & forwarded via e-mail Sale attained The Sale is attained in a single call, No giving opportunity for the customer to call other Tour Operators. Provide the most accurate and suitable solutions that shows the service professionalism. Importantly: CONFIDENTIALITY & More success ration System searches the info and displays for opting the most nearest solution . Itinerary amended right over the first call to suite their rates & preference System generates the Quote, raises invoice And follow-ups, Alerts and sends automated Mail to hotels and vendors for tentative booking info Filed, Audited, Monitored & MIS Reports
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8. Process flow Enquiry HOTELS TRANSPORT AGENTS OTHER TRAVEL AGENTS LOCAL VENDORS Tentative availability status Confirm-ation RESERVATION TRIP MASTER
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10. Functional Modules: Management Information System (MIS) Reports, on enquiries, business lost, Quotation status, Payment Receivables, Credit Details, Business Flow, Expected Arrivals and Departures, Payment Payables. Etc., REPORTS: Hotels: Type of rooms and Rates/ TAC/ Marginal Profit and Services Transporters: Kind of Vehicle, Services with Charges. Travel Agents : Information of Various Travel Agents/Rate contract, etc Customers: Complete Guest Management and generating Membership MASTERS: Invoice created as per quotation and/with Tentative confirmation of Room availability from Hotel and other related services associated. INOVICE: Quotation is created based on the enquiry and could be edited later on, further to negotiation on client preferences. QUOTATION: Complete customers database and automated greetings. CUSTOMER MANAGEMENT: Manages Business & Leisure enquires separately, detailing transportations. RESERVATIONS:
