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Tips for Online Flight Bookings
Below are some tips you can use next time you're looking for an online travel agency to book
flights online.
Social Media channels like Facebook and Twitter have been game changing in the way online
businesses conduct themselves and deal with their clients and prospects. Take advantage of this
by checking if the online travel agency you're interested in has a social media profile. Keep a
lookout for how active they are in their social media - do they respond to their fans and followers,
when did they last post and how many fans/followers do they have? In addition to social media,
many online businesses will have a blog where they can 'open up the floor' to their followers and
encourage industry related discussion. Check if the company you're interested in has a blog and
you'll soon be able to tell whether or not they're a suspect fly-by-night or an authentic travel
company.
Find out what others are saying about the online travel agency you're leaning towards by carrying
out a quick online audit. A few search engine searches and you should be able to come up with
some balanced reviews and testimonials.
Are they displaying airfares including taxes and fees? It's one thing claiming to have the cheapest
airfares, but many OTA's that make these claims fall short in that their cheap flight prices suddenly
skyrocket when you come to the booking page and see the total. They're wasting your time and
are not giving the online travel industry a good reputation. Save yourself time and money by
finding an online travel service that displays the total cost of the flight including taxes.
Internet is a faceless business and reputable online travel agencies should be easily reachable
through channels other than their website. Check their website for a valid business address,
phone numbers and email addresses. Some online travel agencies will have the option to chat to
them directly from their website.
Check that the website has a safe and secure Internet payment facility. This is usually identifiable
by a clickable badge that will take you to another page that displays the security certificate.
How much flexibility does the travel agency allow? In other words, how flexible are they when it
comes to booking a flight online, how long do they hold the seat for you if you don't pay
immediately, what is their cancellation policy? The top online travel agencies will usually have a
full customer support team and experienced travel consultants to help with any flight bookings for
business and leisure travellers. Also check on the added services the OTA offers. This will usually
be things like SMS itinerary reminders and travel insurance.

2. What can you find out about the company on their website? You will usually find this information
under the 'About Us' or 'Company History' sections. Avoid fly by nights and try to book with a
company that is established within the online travel industry. Look out for press releases and carry
out some searches on local news websites to see if they're getting any media coverage.
Finally, make sure the company you book through makes it clear what you need to bring to the
airport when you fly. To get on the plane it's usually an e-ticket (provided by the OTA), a personal
identity document (passport if you're flying internationally) and in some cases the credit card you
used to make the booking (if that's the payment channel you chose).
Remember that the services an online travel agency provides are designed to make your life
easier. Sought out a good one and you'll never have to bother visiting a bricks & mortar shop ever
again.
Travelstart is a leading Online Travel Agency based in Cape Town, South Africa. The state of the
art flight comparison tool allows users to compare the cheapest domestic and international flights
and then book and pay online. With more than 500 airlines and over 11 000 destinations to choose
from, travellers can be rest assured they're getting the best online travel deals.
Article Source:
http://EzineArticles.com/?expert=Russell_Jarvis
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For holiday search, holiday travel tips, best and less travel online trip booking, check this out...
http://www.holidaytravelsite.com
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