2. 1
They KNOW
the business
...they like to know how the place
works...what makes the place tick...are
able to see how tech fits into that
picture...
3. 2
They
communicate
effectively
...they want explain to you with the spirit
of a teacher...they work to find
metaphors, analogies, and plain language
to help you see what’s going on and what
needs to be done...
4. 3
They have
technical
CHOPS
...they know how technical things
work...they like to work toward mastery
over systems...they love to learn, to try
new things, and to hone their craft...
5. 4
They like to
s o l v e
problems
...they like to think creatively about
solutions, explore and evaluate
options...and they care about solving
problems for the long-term...completely
and elegantly...
6. 5
They like to
HELP people
...they like helping people...even if
technology isn’t part of the problem or
the solution...they get a kick out of being
useful, being helpful, and making a
difference to someone else...
7. 6
They’re
team players
...in the IT department, sure, but also well
beyond...they like to see how they can
work together to solve a big problem, or
make a big change, or reach a new level
of understanding...or all three!