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1 of 49
Halfmoon YogaHalfmoon Yoga
B•B•Q
Campaigns That Drive Action:
Newsletters & Announcements
Featuring email and social engagement.
© 2014
Prescriptions For Online Success Series
2013 Constant Contact All Star Award Winner
Kim Butler, The URL Dr.
KimButler@TheURLdr.com
facebook.com/theurldr
@theurldr
#theurldrwebinar
Grow with Constant Contact
Get results fast, with affordable, easy-to-use
engagement marketing tools and free coaching.
Events
& Registrations
Offers
& Promotions
Newsletters
& Announcements
Feedback
& Surveys
Agenda
What are campaigns, newsletters?
Email
Email + Social: you have to use both!
Next Steps
Campaigns & Newsletters | Email | Email + Social | Next Steps
marketing
Campaigns & Newsletters
At its core, marketing is about
eliciting a physical and measureable
response
pull response
Campaigns & Newsletters
What is a
campaign?
push content
Campaigns & Newsletters
What is a
newsletter?
Campaigns & Newsletters
Different types of newsletters
Newsletters
Keep your audience in-
the-know Card or announcement
WOW!
Custom code email
101001
Business letter
Press release
Campaigns & Newsletters | Email | Email + Social | What’s Next?
What you know that they don’t
What you have access to that they don’t
“Original” isn’t required… just be interesting
and relevant
Email
What do I write about?
Email
How much is enough?
Focus.
Less is more.
?
51%
November 2013
Email
A picture is worth...
14
Email
A picture is worth...
Pictures get 47% more click-through activity than
content without images, but…
…don’t over-rely on images!
Be sure to use text labels in case images aren’t
displayed by the recipient’s mail program.
Don’t use images of your content.
Remember: your content is viewed on mobile
devices…
A picture is worth...
Email
Use images carefully!
Email
Got pics?
Some channels
thrive on visuals
Email
Repurpose & Reuse
Who is it “from?”
What’s the “subject?”
When do you send
your communication?
Email
Now, later or never
Three little words that rule your world
Email
Who is it from?
Winning the battle of priorities
CAN-SPAM Act
go to www.business.ftc.gov and search “CAN-SPAM”
How will you be most recognizable?
Email
Look great
Brand consistency
Email
Subject line
Winning the battle of priorities
SECONDS WORDS TODAY
Email
Winning the battle of
priorities
Tomorrow: Need 3 Hammers –
Can You Help?
Joe’s Pet Store
Newsletter
ALERT: Help your dog beat the heat!
Children’s Classes
Still time! Openings available for
children’s classes.
March Newsletter
Monthly is most common
Ask yourself: “When are my
readers likely to take the
action I want?”
Email
When to send
Email
Find your best day
Send your e-mail, watch for
best response
Select 3 days in the week
to test
Divide your list into
3 groups of people
1
2
3
Email
Find your best time
Select 3 times on the day
with the best results
Use same 3 groups of
people
Send email at 3 different
times of day, note time
with best results
1
2
3
Email
When to send or post
Do not be romanced by a high open rate –
measure actions!
67% don’t see images by default
Text links get more clicks than buttons
Place your logo left or center in email
Include company name in text
Email
Practical advice
Key action must be above scroll line
Do not give too many choices
Make all images clickable (and with text
labels)
Email
Practical advice
(and on your mobile device)Test it on yourself!
Campaigns & Newsletters | Email | Email + Social | Next Steps
Email + Social
Then vs. now
Social media marketing for small businesses
source: Constant Contact Small Businesses Then & Now study
% of small businesses using social media marketing
10%
2008
Email + Social
Then vs. now
Social media marketing for small businesses
source: Constant Contact Small Businesses Then & Now study
% of small businesses using social media marketing
87%
2013
Email + Social
It influences decisions
74%
Rely on
social
networks to
guide
purchase
decisions
source: Fedelta
55%
Share
purchases
on social
networks
source: Fedelta
68%
Learn more
about a
charity if they
see a friend
posting
about it
source: MDG Advertising
Email + Social
Email & Social
You have to use both
Drive traffic back
to your list, email, etc...
Amplify your email
Email + Social
Email + Social
Email + Social
Email + Social
Email + Social
Email + Social
Campaigns & Newsletters | Email | Email + Social | Next Steps
Next Steps
Tools to expand your reach
Simple Share tool
Next Steps
Tools to expand your reach
Social media buttons
At register
With the check at end of
the meal
On registration forms
Next Steps
Tools to expand your reach
Offline
Web sign-up tool
(app for website,
Facebook, etc)
Next Steps
Tools to expand your list
Online
44
Next Steps
Tools to expand your list
Text to Join™
from Constant Contact
TXT
Scan to Join™
from Constant Contact
Content calendar for all channels
S M T W T F S
1 2 Tips for Spring
• Newsletter
• Facebook
• Twitter
• LinkedIn
3 4 5
6 7 Motivation
Monday
• Facebook
• Pinterest
8 9 10 11 New Product
• Newsletter
• Facebook
• Twitter
12
13 14 Motivation
Monday
• Facebook
• Pinterest
15 16 Staff Pics
• Facebook
• Instagram
• Newsletter
17 18 19
20 21 Motivation
Monday
• Facebook
• Pinterest
22 23 24 Event Photos
• Facebook
• Twitter
25 26
27 28 Motivation
Monday
• Facebook
• Pinterest
29 Sale
• Newsletter
• Facebook
• Twitter
30 Newsletter
• Email
• Facebook
• Twitter
regular newsletter
blog post
theme days
multimedia
news/promotions
Halfmoon YogaHalfmoon Yoga
B•B•Q
© 2014
Next Steps
Want help?
www.TheURLdr.com
The URL Dr. is your partner
in online marketing & web design
Halfmoon YogaHalfmoon Yoga
B•B•Q
© 2014
email survey promos events
www.TheURLdr.com
Halfmoon YogaHalfmoon Yoga
B•B•Q
Halfmoon YogaHalfmoon Yoga
B•B•Q
Halfmoon YogaHalfmoon Yoga
B•B•Q
Win the chance for your small business
to be on the radio
To Enter:
Like The URL Dr.’s Facebook page
Halfmoon YogaHalfmoon Yoga
B•B•Q
Get started today…
www.TheURLdr.com
Constant Contact Toolkit
Want to learn more?
PrescriptionsForOnlineSuccess.com
Select Webinars and Radio
Online webinars
& Radio show
Want help?
301-363-2710
KimButler@TheURLDr.com
The URL Dr. is your partner…
© 2014

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How to Use Email Newsletters & Announcements to Drive Action

  • 1. Halfmoon YogaHalfmoon Yoga B•B•Q Campaigns That Drive Action: Newsletters & Announcements Featuring email and social engagement. © 2014 Prescriptions For Online Success Series
  • 2. 2013 Constant Contact All Star Award Winner Kim Butler, The URL Dr. KimButler@TheURLdr.com facebook.com/theurldr @theurldr #theurldrwebinar
  • 3. Grow with Constant Contact Get results fast, with affordable, easy-to-use engagement marketing tools and free coaching. Events & Registrations Offers & Promotions Newsletters & Announcements Feedback & Surveys
  • 4. Agenda What are campaigns, newsletters? Email Email + Social: you have to use both! Next Steps
  • 5. Campaigns & Newsletters | Email | Email + Social | Next Steps
  • 6. marketing Campaigns & Newsletters At its core, marketing is about eliciting a physical and measureable response
  • 7. pull response Campaigns & Newsletters What is a campaign? push content
  • 8. Campaigns & Newsletters What is a newsletter?
  • 9. Campaigns & Newsletters Different types of newsletters Newsletters Keep your audience in- the-know Card or announcement WOW! Custom code email 101001 Business letter Press release
  • 10. Campaigns & Newsletters | Email | Email + Social | What’s Next?
  • 11. What you know that they don’t What you have access to that they don’t “Original” isn’t required… just be interesting and relevant Email What do I write about?
  • 12. Email How much is enough? Focus. Less is more. ? 51% November 2013
  • 13. Email A picture is worth...
  • 14. 14 Email A picture is worth... Pictures get 47% more click-through activity than content without images, but… …don’t over-rely on images! Be sure to use text labels in case images aren’t displayed by the recipient’s mail program. Don’t use images of your content. Remember: your content is viewed on mobile devices… A picture is worth...
  • 18. Who is it “from?” What’s the “subject?” When do you send your communication? Email Now, later or never Three little words that rule your world
  • 19. Email Who is it from? Winning the battle of priorities CAN-SPAM Act go to www.business.ftc.gov and search “CAN-SPAM” How will you be most recognizable?
  • 21. Email Subject line Winning the battle of priorities SECONDS WORDS TODAY
  • 22. Email Winning the battle of priorities Tomorrow: Need 3 Hammers – Can You Help? Joe’s Pet Store Newsletter ALERT: Help your dog beat the heat! Children’s Classes Still time! Openings available for children’s classes. March Newsletter
  • 23. Monthly is most common Ask yourself: “When are my readers likely to take the action I want?” Email When to send
  • 24. Email Find your best day Send your e-mail, watch for best response Select 3 days in the week to test Divide your list into 3 groups of people 1 2 3
  • 25. Email Find your best time Select 3 times on the day with the best results Use same 3 groups of people Send email at 3 different times of day, note time with best results 1 2 3
  • 26. Email When to send or post Do not be romanced by a high open rate – measure actions!
  • 27. 67% don’t see images by default Text links get more clicks than buttons Place your logo left or center in email Include company name in text Email Practical advice
  • 28. Key action must be above scroll line Do not give too many choices Make all images clickable (and with text labels) Email Practical advice (and on your mobile device)Test it on yourself!
  • 29. Campaigns & Newsletters | Email | Email + Social | Next Steps
  • 30. Email + Social Then vs. now Social media marketing for small businesses source: Constant Contact Small Businesses Then & Now study % of small businesses using social media marketing 10% 2008
  • 31. Email + Social Then vs. now Social media marketing for small businesses source: Constant Contact Small Businesses Then & Now study % of small businesses using social media marketing 87% 2013
  • 32. Email + Social It influences decisions 74% Rely on social networks to guide purchase decisions source: Fedelta 55% Share purchases on social networks source: Fedelta 68% Learn more about a charity if they see a friend posting about it source: MDG Advertising
  • 33. Email + Social Email & Social You have to use both Drive traffic back to your list, email, etc... Amplify your email
  • 37. Campaigns & Newsletters | Email | Email + Social | Next Steps
  • 38. Next Steps Tools to expand your reach Simple Share tool
  • 39. Next Steps Tools to expand your reach Social media buttons
  • 40. At register With the check at end of the meal On registration forms Next Steps Tools to expand your reach Offline
  • 41. Web sign-up tool (app for website, Facebook, etc) Next Steps Tools to expand your list Online
  • 42. 44 Next Steps Tools to expand your list Text to Join™ from Constant Contact TXT Scan to Join™ from Constant Contact
  • 43. Content calendar for all channels S M T W T F S 1 2 Tips for Spring • Newsletter • Facebook • Twitter • LinkedIn 3 4 5 6 7 Motivation Monday • Facebook • Pinterest 8 9 10 11 New Product • Newsletter • Facebook • Twitter 12 13 14 Motivation Monday • Facebook • Pinterest 15 16 Staff Pics • Facebook • Instagram • Newsletter 17 18 19 20 21 Motivation Monday • Facebook • Pinterest 22 23 24 Event Photos • Facebook • Twitter 25 26 27 28 Motivation Monday • Facebook • Pinterest 29 Sale • Newsletter • Facebook • Twitter 30 Newsletter • Email • Facebook • Twitter regular newsletter blog post theme days multimedia news/promotions
  • 44. Halfmoon YogaHalfmoon Yoga B•B•Q © 2014 Next Steps Want help? www.TheURLdr.com The URL Dr. is your partner in online marketing & web design
  • 45. Halfmoon YogaHalfmoon Yoga B•B•Q © 2014 email survey promos events www.TheURLdr.com
  • 48. Halfmoon YogaHalfmoon Yoga B•B•Q Win the chance for your small business to be on the radio To Enter: Like The URL Dr.’s Facebook page
  • 49. Halfmoon YogaHalfmoon Yoga B•B•Q Get started today… www.TheURLdr.com Constant Contact Toolkit Want to learn more? PrescriptionsForOnlineSuccess.com Select Webinars and Radio Online webinars & Radio show Want help? 301-363-2710 KimButler@TheURLDr.com The URL Dr. is your partner… © 2014

Editor's Notes

  1. Here’s some simple, practical advice for getting better response in your emails. Many people do not see pictures in their emails, and text links get more clicks than a beautiful button -- probably because of that 67% stat. Make sure your logo is left or center, not right – because people often see email in small windows that eclipse the right side, and make sure your company name is in text near the top. If your name is only in a graphic of your logo, all those people with no pictures will not realize the message is from you at first glance. Make sure all of your pictures are clickable, this is easy to do with our tools and test your message on yourself, send it to yourself and if you can, test it on your cell phone or iPad too, just to know it looks good for everyone. I’ve said it a few times already…be sure to test your newsletters on yourself. Tools like Constant Contact make it easy to send a test email to yourself or someone else so you can view it on a desktop, on your mobile phone… [Speaker: you could pause here and ask the audience for other tried-and-true tips that they follow. If you hear something new or creative, share it with your fellow speakers and the folks building the content!]