2. • Present in 24 countries (HQ in
Spain)
• 130,000 employees
• Revenues of € 62,8 billions
• 317,3 millions customers
Worldwide
Worldwide
Brazil
• Present in 3,7 thousands cities
• 29,1% Market Share (mobile)
• Revenues of R$ 33,9 billions
• 91,1 millions customers
• BPO company:
Logistics, Finance, HR, Real Estate and
IT
• 1.600 employees
• Revenues of R$ 240 millions
• Present in 6 countries: Brazil, Spain,
Argentina, Chile, Peru and Colombia
• 6.000 employees
• Revenues of R$ 1 billion

3. 670 in Brazil
R$ 127 MM in Brazil
Brazil, Spain, Colombia, Argenti
na and Peru
Employees
Revenues (2012) Worldwide
SP PR RS PE
Distributions Centers
Logistics services for companies that want efficiency, low
costs, security and experience provided by a solid
overseas corporation like Telefonica
TGestiona Logística

4. TGestiona Logística
Coverage
6 Distribution Centers in Brazil
 São Paulo: Mauá, Raposo Tavares e Barueri
 Paraná
 Rio Grande do Sul
 Pernambuco

5. Our solutions

6. Distribution
 Severe Risk Management
 More than 150 KPIs monitored
 Web-Tracking and Online Reports
Full delivery management: door-to-door, groupage services or full truck load.
Intensive technology and security: tracking, convoying, CCTV, fleet tracking.
• 2,7 millions Deliveries Door to Door / Year.

7. E-commerce
 Warehouse Management
 Experts in door to door
 Post-sales Reverse Logistics
 Management Reports, Integrated BI
 B2B & B2C e-commerce platform
 Complete O2D processes, including
collection
 Fast set-up, minimum start-up costs
Reaching your customers through one click.
Fulfill your logistics needs with our door-to-door expertise. Our aggressive SLAs,
tracking order and reverse logistics are the experience your client is waiting for.
Warehousing & D2D Distribution
IT Infrastructure Included
Aggressive SLA standards

8. Warehousing
Distribution centers placed in strategic locations, close to the most
important consumer centers in Brazil.
Our experience is also available to attend in house management.
• 99,9% accuracy

9. Reverse Logistics
 100.000 items returned per month
 Governance: integrated Supply Chain
control
 Standardized Processes
 Specific Indicators
 Recycling Included (through partnerships)
 Best Practices in Brazil
 Social and Environmental Benefits
Scheduled Pickup
Classification
Correct Destination
Reuse, repair, recycle: the correct destination for discarded products is the key to
bring profitability and improve sustainability indicators
A pioneer in Brazil, TGestiona Logistics works with this operation since 2006 and
its Reverse Logistics Central was awarded, by FGV (respected institute in
Brazil), as Innovative Project of the Year

10. Expertise
Clients

11. TítuloOur Structure

12. Barueri - SP
Description
Ground: 9.026,70 m²
Built Up Area: 6.504 m²
Courtyard Area: 2.523 m²
Capacity: 3.650 pallets

13. Mauá - SP
Description
Ground: 70.000 m²
Built Up Area: 12.885m²
Courtyard Area: 29.000m²
Capacity: 7.550 pallets

14. Raposo Tavares - SP
Description
Built Up Area: 1.000 m²
Docks: 6

15. Nova Santa Rita - RS
Description
Built Up Area: 2.343 m²
Courtyard Area: 4.224 pallets

16. São José dos Pinhais - PR
Description
Ground: 11.000 m2
Built Up Area: 4.526 m2
Courtyard Area: 6.450 m2
Capacity: 2.215 pallets

17. Great location, safest conditions.
The DC is close to BR 101 (main access road to NE states).
Address: Jaboatão dos Guararapes, near the airport and with easy access to Suape Port.
Jaboatão dos
Guararapes - PE
Description
Ground: 7.276,35 m²
Built Up Area: 4.542 m²
Courtyard Area: 1.714 m²
Capacity: 2.500 pallets
Docks: 12 docks

18. Security
Warehouse
Distribution
24/7 armed
surveillance
CCTV room with
steerable cameras
Fire Detection
Set Eletronic Tracker –
Hybrid – HEO (High Earth
Orbit)
GPS and Anti Jammer
Telemetry Support-
embedded intelligence
Communication Channel:
Dual Communication
Network (GSM / GPRS) +
Satellite
Vehicle equipped with a
tracking system and
locator

19. IT CompetencesIntegration
Layer
EAI
Relationship
Systems LayerWWW BI WorkfloweCommerce
Logistics Basic
Systems Layer
WMS TMS
ERP
Infrastructure
Layer
Infrastructure
Clients and Suppliers
System platform

20. IT Competences Data center infrastructure
We are hosted in one of the Telefonica data
center which is equipped with a modern
infrastructure in terms of:
• Energy supply (with diesel generators and UPS systems)
• Climate control (with external water coolers and chillers)
• Fire Detection & Suppression (with Inergen gas system)
• Security (with monitoring system and physical access control)
Our Data Center offer a state-of-the-art environment to keep
our servers up and running 24 hours a day with the highest
level of connectivity and internetworking capabilities

21. IT Competences Hardware infrastructure
Our storage and processing infrastructure is
totally based on HP technology:
• DL580/380/360 Servers
• EVA4400/P4000 Storages
• MSL6000 Tape Library
Servers (=184 cores)
HP
StorageWorks
MSL4048
Tape
Library
Ready Clean Attention Error
OK
Storage (=45Tb)
Tape Library/D2D (=158Tb)
As a strategy of reach high
availability and redundancy, we
use server virtualization
technology extensively in our IT
environment. This type of
solution permit the hardware
resources effectiveness as well
as the decrease of downtimes.

22. IT Competences Network topology
MPLS
S.J.Pinhais
Data Center
N.S.Rita Jaboatão
Barueri Mauá Raposo
10Mbps
10Mbps
10Mbps
30Mbps
L2L: 10Mbps
L2L: 100Mbps
L2L: 100Mbps
São Paulo
HQ
L2L: 100Mbps
Internet
Clients &
Partners
Clients &
Partners
Clients &
Partners
20Mbps
L2L

23. IT Competences Our IT team
We have more than 40 highly experienced
professionals working on Logistic Systems, ERP
solutions, IT infrastructure, Business
Intelligence, Integration and Web Development
Platforms.

24. IT Competences Our IT main partners

25. TítuloAwards & Certifications