ATC Logistics & Electronics Overview<br />
2<br />What We Do<br />1. Forward Logistics <br />2. Customers / Markets<br />Over 61M items shipped annually<br /><ul><li...
New and refurbished products
Warehouse and inventory management
Labeling, kitting, pick-pack and light assembly
Limited break-bulk and cross-dock activities
Broadband & Cable
Auto Electronics
Emerging Devices</li></ul>Value-Added Services<br /><ul><li>Specialized technology
Testing and sorting
Quality inspection
Return product inspection
Transportation management
FTZ</li></ul>3. Reverse Logistics<br />Outbound Finished Goods<br /><ul><li> OE quality and specification
Direct consumer and retailer returns
Asset recovery and disposition
Sustainability programs</li></ul>4. Test / Repair / Refurbish<br />Over 6M items repaired annually<br /><ul><li>Electronic...
Repairs</li></ul>16M items returned annually<br />We Decrease Time, Cost ,and Capital for Customers<br /> by Fully Integra...
Focus on Operational Excellence<br />Lean / Continuous Improvement<br />Cost-Out Action Plan<br />9 Six Sigma Black Belts<...
Focus on (i) productivity improvement, (ii) E&O reductions and (iii) employee mix / efficiency savings
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ATCLE Overview


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A short presentation covering some of ATC Logistics &amp; Electronic\'s capabilities.

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  • ASURION QUESTION #2Describe the Company’s equipment, repair parts and accessories procurement process and strategy by Material Logistics CustomerFor equipment and parts provided by Material Logistics Customer and held by the Company on consignmentEquipment provided, source of equipment, consignment terms; break out between new, refurbished, remanufactured, repaired and salvaged equipmentContracts in place Economic structure, including any risk share arrangementsCertification levels (if applicable)For equipment and parts sourced directly by the Company through an OEM or distributor, describe:Services provided / equipment sourced; break out between new, refurbished, remanufactured, repaired and salvaged equipmentContracts in place Economic structure, including any risk share arrangementsCertification levels (if applicable)Relationship strength
  • ASURION QUESTION #3With respect to the Company’s repair operations, please discuss the following for both in-warranty and out-of-warranty repairs:Describe your financial model for repairs and how it differs (or not) by Material Logistics CustomerDescribe repair capabilities and capacityList sources of equipment to be repairedDescribe the decision process on when to repair a device and when it is beyond economic repair (“BER”)Percentage of returned devices that are repaired, remanufactured and/or re-flashed Number of in house repairs per month by repair level by device by Material Logistics CustomerPercentage of repairs handled off or near shore versus domesticallyNumber of third party repairs per month by repair level by device by Material Logistics Customer that are managed by the CompanyDisposal process for devices that are BERProcess for re-introducing remanufactured devices into the system by Material Logistics CustomerOut of total in-warranty and out-of-warranty advanced shipped equipment by the Company to consumers, provide the percentage of original damaged or malfunctioned equipment returned to the Company from consumersList of OEM Certifications, describing rights granted and any change of control or other contingencies. For each, indicate whether or not the Company owns the certificate, and if not, what entity doesReimbursement process with OEMs
  • ASURION QUESTION #4Discuss each of the Company’s relationships with transportation vendors (parcel and freight):Services providedContracts in placeEconomic structureAnnual spendRelationship strength
  • ATCLE Overview

    1. 1. ATC Logistics & Electronics Overview<br />
    2. 2. 2<br />What We Do<br />1. Forward Logistics <br />2. Customers / Markets<br />Over 61M items shipped annually<br /><ul><li>Direct-to-consumer and bulk fulfillment
    3. 3. New and refurbished products
    4. 4. Warehouse and inventory management
    5. 5. Labeling, kitting, pick-pack and light assembly
    6. 6. Limited break-bulk and cross-dock activities
    7. 7. Wireless
    8. 8. GPS
    9. 9. Broadband & Cable
    10. 10. Auto Electronics
    11. 11. Emerging Devices</li></ul>Value-Added Services<br /><ul><li>Specialized technology
    12. 12. Testing and sorting
    13. 13. Quality inspection
    14. 14. Return product inspection
    15. 15. Packaging
    16. 16. Transportation management
    17. 17. FTZ</li></ul>3. Reverse Logistics<br />Outbound Finished Goods<br /><ul><li> OE quality and specification
    18. 18. Direct consumer and retailer returns
    19. 19. Asset recovery and disposition
    20. 20. Sustainability programs</li></ul>4. Test / Repair / Refurbish<br />Over 6M items repaired annually<br /><ul><li>Electronics diagnostics
    21. 21. Repairs</li></ul>16M items returned annually<br />We Decrease Time, Cost ,and Capital for Customers<br /> by Fully Integrating Their Supply Chain<br />
    22. 22. Focus on Operational Excellence<br />Lean / Continuous Improvement<br />Cost-Out Action Plan<br />9 Six Sigma Black Belts<br />11 Six Sigma Green Belts<br /><ul><li>Assigned “owners” throughout organization
    23. 23. Focus on (i) productivity improvement, (ii) E&O reductions and (iii) employee mix / efficiency savings
    24. 24. Cost-out programs have delivered $35 million in savings since 2006</li></ul>Commitment to Quality<br />Rigorous performance measurement<br />Multi-layered approach to security and loss prevention<br />Selected Certifications<br /><ul><li>ISO 9001: 2008 and TL 9000 Quality Management System
    25. 25. C-TPAT certified
    26. 26. J-STD-001-D certified trainers and inspectors
    27. 27. 4 RAB Certified Lean ISO Auditors
    28. 28. Process Document Control System</li></ul>Engineering Expertise<br /><ul><li>Support geographic expansion
    29. 29. Expand “green” initiatives
    30. 30. Evaluate new service offerings
    31. 31. Pieces-per-man-hour cost-outs
    32. 32. Create shared service model
    33. 33. Test & repair leadership
    34. 34. Distribution center layout and design</li></ul>Key Areas of Focus / Initiatives<br />3<br />
    35. 35. Facilities Overview<br />Fort Worth and Carrollton, Texas<br />
    36. 36. ATCLE Mexico<br />Initiated September 2008<br />~70+ total teammates<br />67,000 square feet leased (expandable to 203,000 square feet)<br />Devices are trucked to Brownsville, transferred across the border to Matamoros, repaired and returned to Fort Worth<br />5<br />Key Achievements<br />Overview<br /><ul><li>Partner with NovaLink
    37. 37. 2+ years of successful operation (TomTom)
    38. 38. Two shifts
    39. 39. Operating at similar superior levels of quality, service and delivery as Fort Worth facilities
    40. 40. ISO 9001:2008 certification</li></ul>Strong Execution Since Launch…With No Security Issues<br />
    41. 41. Forward Logistics<br /><ul><li>High-value, high-velocity serialized environment
    42. 42. Over 61M pick, pack and ship transactions annually
    43. 43. Customized programs for customers with 10 to 10,000 daily orders
    44. 44. Same-day order shipment
    45. 45. Key capabilities
    46. 46. Warehousing and distribution
    47. 47. Direct-to-consumer and bulk (retail) fulfillment
    48. 48. E-commerce order fulfillment
    49. 49. Forward stocking
    50. 50. Warehouse, inventory and order management
    51. 51. Vendor-managed inventory (VMI)</li></ul>Representative Customers<br />6<br />
    52. 52. 7<br />Kitting and Packaging<br />Creative packaging solutions that include labeling, RFID technology and security tagging<br />Dedicated forecasting and procurement team<br />Critical control points – deliver 0.65% acceptable quality level (AQL)<br />Real-time inventory visibility<br />Last-minute re-flash for software upgrades<br />Customized art cards<br />Component sourcing<br />Bulk receipt<br />Pack-to-order<br />Representative Customers<br />
    53. 53. Kitting and Packaging Service Offering<br />Design <br />Corrugate, trays, blisters, collateral material, labels <br />Assembly Options<br />Manual, semi-automated, or fully automated<br />System Integration <br />Full work order interface, production initiated W/O, adjustments<br />Inventory Ownership <br />Packaging elements, accessories and/or devices<br />8<br />
    54. 54. Kitting and Packaging Design<br />Iterative process with the customer<br />From scratch, build around device, reverse engineer <br />Refurbished product<br />Operations owns budget, they desire lowest cost<br />Limited graphics and basic materials utilized<br />New product<br />Battle between operational budget owner and marketing team<br />Tend to have very high end “first pass”; end up “in the middle”<br />Primary suppliers (source of design options)<br />Strong relationships with a variety of suppliers for Corrugate, Plastics, Collateral ,CD’s, etc…<br />9<br />
    55. 55. Kitting and Packaging Assembly<br />Automated or semi-automated<br />Utilized for long term engagements, consistent configurations, sealing required and high volume runs<br />Box erectors, conveyance, check weigher, wrappers <br />Manual<br />Utilized for projects and programs with uncertain volumes with no minimum commitments <br />Cell configurations with no fixed infrastructure except power and data<br />Refurbishment processes utilize due to very small batches<br />Other related capabilities<br />High speed collateral “stuffer”<br />Parts bagger with variable print application<br />Next step technology<br />Robotic placement<br />Palletizers<br />10<br />
    56. 56. Reverse Logistics<br />11<br /><ul><li>Inspection, qualification and tracking of returned item from customer to conclusion
    57. 57. Order and returns management
    58. 58. Claims processing and data collections
    59. 59. Billing, credit, and collections
    60. 60. Advanced exchange and post exchange
    61. 61. Returns inspection
    62. 62. Over 16M items processed annually
    63. 63. Materials management / parts fulfillment expertise
    64. 64. Proven process for forecasting, sourcing, receiving, consumption, and inventory cycle counting
    65. 65. Annually source and manage over $100M in parts</li></ul>Asset Recovery Drives Value to Customers<br />Reclaim over 95% of product that was previously landfill bound<br />Warranty and non-warranty parts<br />Recall management<br />Recycling and waste management<br />Green solutions<br />Representative Customers<br />
    66. 66. 12<br />Test and Repair<br /><ul><li>Board and component-level repair and testing solutions
    67. 67. Capabilities include
    68. 68. Diagnostics and failure analysis
    69. 69. Triage
    70. 70. No trouble found (“NTF”) return minimization
    71. 71. Contract and repair services and logistics
    72. 72. Refurbishment
    73. 73. Reconfiguration and programming
    74. 74. Repair center management
    75. 75. Procure OEM-certified repair parts
    76. 76. Technical support
    77. 77. Over 6M devices processed annually
    78. 78. Represents 40% - 45% of all devices returned through ATCLE</li></ul>Representative Customers<br />
    79. 79. OEM Relationships<br /><ul><li>Nokia
    80. 80. Motorola
    81. 81. LG Electronics
    82. 82. Palm
    83. 83. Samsung
    84. 84. Sierra Wireless
    85. 85. Sony-Ericsson
    86. 86. HTC
    87. 87. Apple
    88. 88. Option Wireless
    89. 89. PCD</li></li></ul><li>14<br />Value-Added Services<br /><ul><li>Broad range of services for complete integration and continuous improvement
    90. 90. Quality management
    91. 91. Facility planning and management
    92. 92. Procurement services
    93. 93. Robust IT architecture and solutions
    94. 94. Web-based
    95. 95. Real-time visibility
    96. 96. Daily dashboard of KPIs and metrics
    97. 97. Forecasting and planning
    98. 98. Data warehousing
    99. 99. Comprehensive reports
    100. 100. Over 110M transactions annually </li></ul>Representative Customers<br />
    101. 101. <ul><li>ATC Logistics & Electronics is experienced in parts management
    102. 102. Annually manage over $120M in parts
    103. 103. Parts fulfillment for multiple OEMs
    104. 104. Proven process for
    105. 105. Forecasting
    106. 106. Receiving
    107. 107. Consumption
    108. 108. Inventory cycle counting
    109. 109. Demonstrative compliance with ESD
    110. 110. On-going collaboration with clients to reduce and standardize packaging</li></ul>15<br />Materials Management<br />
    111. 111. 16<br />Transportation Management<br /><ul><li>ATCLE provides truckload and less-than-truckload transportation management services, including freight optimization on small parcel as well as LTL and FTL shipments
    112. 112. Our internal transportation department collaborates with our operations team to ensure alignment between what has been forecasted versus historic actual movements for proper resource utilization
    113. 113. The transportation management software we employ (Lean Logistics) systematically assists our team from the planning through execution providing rate shopping, load optimization, in-transit updates, and full transparency (reporting), based on your requirements
    114. 114. ATCLE contracts with Newgistics to provide reverse transportation services, intercepting and consolidating returns and transporting the returns back to ATCLE’s centralized returns center in the most efficient and cost-effective manner
    115. 115. FedEx and UPS (small parcel express and ground carriers) are on-site
    116. 116. ATCLE has later cut-off times with FedEx and UPS as their associates seal their airline containers on-site
    117. 117. With our proximity to DFW International airport, our associates are able to maximize production proficiency in order to get product out</li></li></ul><li>Overview<br />ATCLE maintains relationships with a blend of certified diversity suppliers and partners to supplement the services provided to our clients. These suppliers deliver their specific services to the same exceptional values that we utilize for internal operations. <br /><ul><li>ATCLE provides
    118. 118. The forecasting, evaluation, and demand planning on behalf of our clients. This includes completing the analytical processes, determining order quantities and delivery dates
    119. 119. We manage these suppliers directly, making the supplier invisible to our clients
    120. 120. ATCLE provides diversity supplier with daily receipt reports
    121. 121. Each specific diversity supplier collaborates with ATCLE to process orders, feed information back to our demand planning system, and confirms all POs with approved supplier base
    122. 122. Our diversity supplier works all invoice discrepancies and processes necessary RMA’s and credit memos (as needed)
    123. 123. Additionally our diversity supplier reports on SLA’s (PO TAT, invoice discrepancy TAT, etc) and on overall performance</li></ul>Benefits<br /><ul><li>Facilitates the OEM’s Diversity Spend requirements with Carriers
    124. 124. Contractual Agreement between OEM and ATCLE, making the diversity supplier is invisible</li></ul>17<br />Diversity Spend<br />
    125. 125. 18<br />PURCHASING<br />INVENTORY<br />SALES ORDERS<br />RETURNS<br />INVENTORY<br />SALES ORDERS<br />RETURNS<br />Information Technology Overview<br />ATCLE<br />EAI Layer<br />Transportation<br />Carriers<br /> Client’s Systems<br />ERP/Order Management<br />ATCLE<br />Application Suite<br />EDI<br />FTP<br />XML<br />Web Services<br />Messaging<br /><ul><li>E-Business Suite
    126. 126. Financials
    127. 127. Purchasing
    128. 128. Order Management
    129. 129. Inventory
    130. 130. Demand Planning
    131. 131. WMS
    132. 132. Inventory Control
    133. 133. Receiving
    134. 134. Fulfillments and Returns
    135. 135. Test & Repair
    136. 136. TMS</li></ul>ORACLE 11i<br />IBM Websphere<br />SAP<br />ORACLE<br />J.D. EDWARDS<br />LEGACY<br />ECOMMERCE<br />PURCHASING<br />Red Prairie<br />LeanLogistics<br />Hyperion<br />Host Analytics<br />Ongoing Upgrades and Maintenance of Software Applications and Hardware Platform<br />Provides the Backbone of Our Custom IT Offering<br />
    137. 137. <ul><li>Secure role-based supply chain web-visibility tool
    138. 138. Fully integrated to RedPrairie Warehouse Management System providing “cradle-to-grave” order lifecycle management
    139. 139. Complete real-time production and archive transaction visibility for serialized and non-serialized product:
    140. 140. Inventory position and status by part number
    141. 141. Purchase orders and receipts
    142. 142. Sales orders and shipments
    143. 143. Return material authorizations andreceipts
    144. 144. Return to supplier orders
    145. 145. Work orders and completions
    146. 146. Logistics reporting (business objects)
    147. 147. Transportation carrier tracking
    148. 148. Online custom user guide</li></ul>19<br />Systems - Logistics Execution Nervous System (LENS)<br />
    149. 149. Business Objects<br />Provides the ability to transform, control, and deliver secure business information in a variety of formats accessible via the Web for customers<br />Summary Shipping Trend Report Sample with Change Over Time Information<br />Value-add Allowing Customer Access to Information with the Ability to Trend/ <br />Reformat/Drill Down While Maintaining Control and Removing Dependency on IT.<br />20<br />
    150. 150. Security and Loss Prevention – Multi Layered Approach<br /><ul><li>State-of-the-art technology
    151. 151. Access controls, Burglar alarm, and cameras electronically secure the facilities
    152. 152. Burglar and fire alarms monitored remotely by ADT
    153. 153. Centrally monitored inventory and personnel egress/ingress points using IP based video and access-system controls
    154. 154. Shipping and receiving activities controlled and monitored via secured truck yards
    155. 155. Procedures
    156. 156. All visitors pre-screened and recorded upon entry or exit
    157. 157. Phones, laptop, bag check
    158. 158. Safety culture
    159. 159. Security Staffing
    160. 160. Industry-certified management (ASIS)
    161. 161. On-site guard service 24x7x365
    162. 162. Formal training, and auditing programs for allguard service employees</li></ul>21<br />
    163. 163. by<br />22<br />Partial List of Clients<br />
    164. 164. <ul><li>Fulfillment
    165. 165. Same day order shipment
    166. 166. Over 61 million pick, pack, and ship transactions annually for companies with 10 to 100,000 daily orders
    167. 167. Reverse Logistics
    168. 168. Over 16 million items processed annually
    169. 169. Test and Repair
    170. 170. Over 6 million devices annually
    171. 171. Kitting and Packaging
    172. 172. Over 12 million pieces annually
    173. 173. Value-Added Services
    174. 174. Over 110 million transactions annually
    175. 175. Inventory Throughput
    176. 176. More than $5 billion annually
    177. 177. Materials Management
    178. 178. Manage over $100 million in parts annually
    179. 179. Asset Recovery
    180. 180. ATCLE’s process recycles an astounding 95% of all materials</li></ul>23<br />Proven Performance<br />