An open digital public ecosystem can encourage open conversation and foster innovation. But before we can start engaging on that platform, before everything else comes trust. we need to be able to trust the government with our information, our my children’s information – and be able to hold accountable those services using it. We need to be seen not just as a consumer but also as a citizen, with the choice to participate and with all the rights and responsibilities that entails. And we need this participation to be brought to us no matter who we are, where we live, or how much we earn. A truly authentically progressive, democratic version of digital inclusion looks like this, many governments are making a move towards digital future but genuine national transformation yet needs to happen. From planning applications to hospital waiting times to local policing data to council agendas, to statistical data etc, information needs not only to be available online to all, but available with a clarity and accessibility that make it as universal as chat, sms, email or text messaging.

1. Data Layer (Content , Big Data, Open Data)
Public
Sector
Digital
Services
Management Layer (Systems, Processes & Open APIs)
Private
Sector
Digital
Services
Partnerships
(European Union,
Technology
Vendors)
CITIZEN as
CONSUMERS
CITIZEN as
INNOVATORS
CITIZEN as
CONTENT
PROVIDERS
CITIZEN
COMMERCIAL
SERVICES
CITIZEN CO-
CREATION LAYER
OID (OPEN
INTEROPERABLE
DIGITAL) PLATFORM
DIGITAL GOVERNMENT INNOVATION ECOSYSTEMENGAGEMENTLAYER