Retailers around the world face the pressures of a globalized economy, higher customer expectations and price resistance, and competing delivery channels. In order to succeed, retailers need to find innovative ways to meet changing consumer behaviors, improve the customer experience, and increase operational efficiency. Synygy’s solution includes the tools, processes, and expertise to support the world’s largest retail organizations.

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Industry Vertical Solution
Retail
Retailers around the world face the pressures of a globalized economy, higher customer
expectations and price resistance, and competing delivery channels. In order to succeed
in such an environment, retailers need to find innovative ways to meet changing consumer
behaviors, improve the customer experience, and increase operational efficiency.
Synygy provides consulting, technology, and outsourcing services that deliver the tools,
processes, and expertise for increasing the efficiency, agility, and flexibility in sales
operations that retailers need to deliver effective customer experiences and improve
sales performance.
Synygy’s solutions allow retailers to:
• integrate, validate, and manage all data sources throughout channels
and lines of business within a single, auditable, and secure repository
• automate business processes to improve operational efficiency and
controls costs
• track, measure, and reward positive interactions with customers across
all channels
• analyze trends and gain insight into consumer behavior across all channels
Synygy’s solutions focus on four areas critical to successfully driving sales and
channel performance and transforming sales operations into a strategic advantage:
Sales Incentive Compensation Management
Synygy helps to improve the accuracy and timeliness
of sales commission payments, enhance the
understanding of compensation plans, and create
transparency and clarity through the analysis of sales,
performance, and compensation data.
Synygy also creates a high level of flexibility, agility,
and adaptability in the management of incentive
compensation plans—which is the foundation for
driving sales and channel performance.
Sales Big Data And Analytics
Synygy helps pinpoint areas for performance
improvement by integrating and transforming huge
data sets from many disparate sources to provide
insight into critical business questions about sales
performance and sales operations.
Sales Force Mobility And Effectiveness
Synygy helps to increase sales by creating,
deploying, and supporting sales mobility, customer
relationship management, sales collaboration, and
sales enablement applications to improve sales force
effectiveness and productivity.
Sales Operations Management
Synygy helps transform sales operations into a
strategic advantage by assessing gaps relative to
best practices, transforming business processes,
designing and implementing enabling technologies,
and continuously improving operational efficiency.
Synygy’s solutions includes the tools, processes, and expertise to support the worlds largest retail
organizations. Contact Synygy for more information on trends impacting the industry, key factors for success,
and proven methodologies that drive sales performance.
Synygy’s life sciences solution
addresses the complete
Sales Performance
Management Lifecycle