Being a policy holder, it’s very common to have a question in your mind that how you would declare a claim once there is an accident. Here in this article I tried to highlight some very important issues that can help you to understand about making a claim if anytime you would be in such situation.

1. How to make a claim once you experience an accident of your car?
If you love driving then Dubai could be one of your favorite places. Here roads are ideal for driving;
traffic rules are also exceptionally good! So you can gear-up with your newly owned car for a wonderful
experience of driving. But before starting your journey make sure you’ve got a comprehensive motor
insurance policy that can offer you adequate coverage once you need them, VERY IMPORTANT! You
know driving in the UAE without a valid car insurance is a punishable offense! So don’t forget to get it
from a reliable insurance provider.
Being a policy holder, it’s very common to have a question in your mind that how you would declare a
claim once there is an accident. It’s quite simple. You can just follow the following steps to get the best
of your motor insurance coverage -
1. First of all you need to get the police report.
Make sure that all the details given in your police report are accurate.
2. Call your car insurance provider on one of their contact numbers.
Tell them about the accident. Ensure whether and how they can provide you the support on this
claim. They’ll guide you about each and every step you need to take to get the benefits of your
policy in such situation. They’ll advise you on the garage that you should take your car for the
necessary repairing. Once the claim is filed, your insurance policy holder will inform you via SMS
with a claim reference number and the details of the garage for repairing the car.

2. 3. Now it’s the time to send your car to the garage.
Over there you need to show the claim reference number you got from your motor insurance provider.
You also need to provide-
The original police report
Copy of driving license of the person who was driving the car at the time of the accident
Copy of the registration card of your car
You’ll be notified again with a second SMS with the confirmation of the approval of the
necessary repairing that the garage has to do. Upon the completion of the repairs, you will be
contacted to pick up your car.
You must understand your policy properly- Know the associated terminologies
You may come across several mentioned in the policy which you must know to better
understand the policy:
Accessories- Accessories means parts that are installed in your car. Radios, music system,
telephones, etc.
Agency repairs- Once the agency repairs option is included in your motor insurance policy you’ll
have the choice of having your car repaired in manufacturers’ authorised dealers.
Certificate of car insurance- It’s the document that proves that you have the car insurance you
need by law and is used for the registration of your car with the relevant authorities.
Excess- It’s the amount that you would need to pay for any non-recoverable claim.

3. Endorsement/Memoranda- Any change made in the terms of your auto insurance coverage.
Licensed driver- The insured or anyone allowed to drive the car with the insured’s permission.
The person must keep a valid driving license while driving the car.
Period of insurance- The period of time over which you car insurance policy is valid.
How can Alfred help you to better understand your auto insurance policy and assist you with
the claim if there is an accident?
Visit http://insurancemarket.ae/claims/ and see how Alfred and his companions can help you report a
claim.
Email us: alfred@insurancemarket.ae
Call us: (+971) (0) 4 337 9987
[Image sources:
fr.123rf.com
engineerscansell.com
lashautoservice.com
2009.igem.org]