StoryEmployees did not feel comfortable making decisions. Delegate upwards.Very little feedback on job responsibilities (authority) and decision-making (authority).No common understanding of what constitutes success. Aiming at different targetsRecommendationJob DescriptionsPerformance Management SystemDelayed for 1 year - problems
Don’t need big celebrationsCelebration IdeasSaleFinancial ResultsBirthdayTeam MeetingProject Completed zero punch listCustomizedIndividual
Practical Lessons for Successful Leaders: 8 Qualities You Can Put to Use Now JLC Live New England 2011 March 24, 2011 firstname.lastname@example.org 2 John H. Wheeler, Jr.