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Practical Lessons for Successful Leaders: 8 Qualities You Can Put to Use Now
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Practical Lessons for Successful Leaders: 8 Qualities You Can Put to Use Now

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Eight qualities leaders can implement now

Eight qualities leaders can implement now

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  • StoryEmployees did not feel comfortable making decisions. Delegate upwards.Very little feedback on job responsibilities (authority) and decision-making (authority).No common understanding of what constitutes success. Aiming at different targetsRecommendationJob DescriptionsPerformance Management SystemDelayed for 1 year - problems
  • Don’t need big celebrationsCelebration IdeasSaleFinancial ResultsBirthdayTeam MeetingProject Completed zero punch listCustomizedIndividual
  • Transcript

    • 1.
    • 2. Practical Lessons for Successful Leaders:
      8 Qualities You Can Put to Use Now
      JLC Live New England 2011
      March 24, 2011
      jwheeler@wheelergroupllc.com
      2
      John H. Wheeler, Jr.
    • 3. Session Objectives
      1
      Leadership responsibility
      2
      RVAC DAGER
      3
      Develop personal game plan
      4
      Q & A
      Conclusion
      3
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 4. WPG Focus
      Help small and mid-sized businesses:
      Plan for the future to respond to market challenges
      Improve Leadership effectiveness
      Develop/Maintain an organization that delivers on its commitments to the Company.
      Improve operations efficiency
      4
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 5. Maximize the Value of the Company
      Provider
      Of
      Choice
      Employer
      of
      Choice
      Investment
      of
      Choice
      Text 4
      5
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 6. Role Model
      Visionary
      Results
      RVAC
      DAGER
      Title
      Communicator
      Empower
      Delegator
      Growth
      Adaptable
      6
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 7. Role Model
      1. Role Model
      Results
      Visionary
      Acknowledgement
      Glass half-full or half-empty
      Reframe
      RVAC
      DAGER
      Empower
      Communicator
      Title
      Delegator
      Growth
      Adaptable
      7
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 8. Leading by Example Means Keeping Your Commitments to Your Commitments.(1)
      (1) Verne Harnish, Gazelles, Inc.
      8
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 9. Worksheet Example
    • 10. Role Model
      2. Visionary
      Results
      Visionary
      Not necessarily developer
      Maintains focus
      Insures day-to-day activity alignment
      Makes changes, as necessary
      RVAC
      DAGER
      Empower
      Communicator
      Title
      Delegator
      Growth
       If you don't know where you are going,you'll end up someplace else.--Yogi Berra
      Adaptable
      9
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 11. Role Model
      3. An excellentCommunicator
      Results
      Visionary
      Written, Oral
      Employees, Customers, Partners, Bankers
      Proper use of all channels
      Timely
      Honest
      Clear, compelling
      Confirm understanding
      RVAC
      DAGER
      Empower
      Communicator
      Title
      Delegator
      Growth
      Adaptable
      10
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 12. Role Model
      4. Delegator
      Results
      Visionary
      It will take too long to explain it to them!!
      Noone can do it as well as me!!
      Willingness to let go (Leverage)
      Responsibility and Authority
      Accountable
      Timely follow-up
      RVAC
      DAGER
      Empower
      Communicator
      Title
      Delegator
      Growth
      Adaptable
      11
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 13. 12
    • 14. 4. Delegator
      The Most Effective Measure of Leadership is the Performance of the Team in Your Absence.(2)
      (2) Mastering the Rockefeller Habits, Verne Harnish, 2002
      13
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 15. Role Model
      5. Adaptable
      Results
      Visionary
      Change is Constant
      Success formula
      Current data/Emerging trends
      Business implications
      Out-of-box responses
      RVAC
      DAGER
      Empower
      Communicator
      Title
      Delegator
      Growth
      Adaptable
      14
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 16. Role Model
      6. Growth
      Results
      Visionary
      People Focus
      “That’s not my Genius”
      Continuous learning
      Promote prudent risk-taking
      RVAC
      DAGER
      Empower
      Communicator
      Title
      Delegator
      Growth
      Adaptable
      Copyright ©2011, Wheeler Performance Group. All rights reserved
      15
    • 17. Role Model
      7. Empower
      Results
      Visionary
      “means letting people bring their brains to work and allowing them to use their knowledge, experience and motivation to create a healthy…bottom line.” (3)
      RVAC
      DAGER
      Empower
      Communicator
      Title
      Delegator
      Growth
      (3) Leading at a Higher Level, Blanchard, 2007.
      Adaptable
      16
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 18. 7. Empower
      Responsibility
      Authority
      Definition of Success
      Accountable
      17
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 19. 7. Empowerment - Benefits
      Companies that involve their people generated 10.3% return on sales vs. 6.3% for companies that did not involve their people. (4)
      Trader Joes – Over 8 year period
      Annual Sales growth (15% to 26%)
      Sales/store (increased 10%/year)
      Overall sales volume increased 500% (5)
      (4) “Creating High Performance Organizations: Lawler, 1995.
      (5) Leading at a Higher Level, Blanchard, 2007.
      Copyright ©2011, Wheeler Performance Group. All rights reserved
      18
    • 20. 8. Celebrate Results
      Small
      Meetings
      Individual, Group, Company
      Copyright ©2011, Wheeler Performance Group. All rights reserved
      19
    • 21. Role Model
      Visionary
      Results
      RVAC
      DAGER
      Title
      Communicator
      Empower
      Delegator
      Growth
      Adaptable
      6
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 22. Valuable Resources
      Kenneth Blanchard, Leading at a Higher Level, Prentice-Hall, 2007.
      Verne Harnish, Mastering the Rockefeller Habits, Select Books, 2002.
      Michael Gerber, The E-Myth Revisited, Harper Business, 2001.
      Patrick Lencioni, The Five Dysfunctions of A Team, Jossey-Bass, 2002.
      Arbinger Institute, Leadership and Self-Deception, 2002
      Suzanne Bates, Motivate Like a CEO, 2009
      19
      Copyright ©2011, Wheeler Performance Group. All rights reserved
    • 23. John H. Wheeler, Jr.
      Managing Partner
      (508) 430-2319
      jwheeler@wheelergroupllc.com
      20
    • 24. Thank You!