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Crafting & Testing
High-Converting
Landing Pages
By Raphael Paulin-Daigle
splitbase.com
You will learn:
● 5 types of landing page to test
● How to pick your landing page type based on your
customer’s buying stage
● How to build your landing page using customer insights
Who am I?
Raphael Paulin-Daigle
Founder & CEO of SplitBase
We’ve generated $100M+ in additional revenue for our clients
through landing pages & CRO
5 different types of
landing pages
splitbase.com
Classic Hero
● The most common & most versatile
● Promotes the product right away
● Add-to-cart directly on page
● The first landing page you should build
● Follows traditional copywriting formulas
○ Problem-Agitate-Solve
○ Attention-Interest-Desire-Conviction-Action
○ Attention-Advantage-Prove-Persuade-Action
● Works with most traffic sources
splitbase.com
Collection Hero
● Like a Classic Hero, but features multiple products
of the same collection (ideal), or multiple different
collections.
● Works with most traffic sources
● Calls to action usually points to product pages
unless the landing page features 3 products or less
splitbase.com
Listicle Hero
● 5, 6, 7 points or “Reasons Why” highlighting
benefits, objections, questions, and needs.
● Promotes the product right away
● Sends to Product Page, or add-to-cart at bottom
of the page
● Works best with content-first traffic sources such
as Instagram and Facebook, but good to test
with other sources as well.
splitbase.com
Listicle Advertorial
● Like the listicle hero, but aims to educate before
selling
● Doesn’t talk about the product in the first few
points - it educates on the problem it solves
● Product is “sold” in the last or before last point
● Calls to action usually points to a product page
● Works best with content-first traffic sources
splitbase.com
Content Advertorial
● Technically, the oldest form of landing page
● Reads like an article, feels like an article, aims to
educate instead of selling right away.
● Founder’s story, personal story, “how this device”
● Calls to action usually points to a product page
● Works best with content-first traffic sources
splitbase.com
But which one
should you build?
Build your landing page to match the
stages of a customer’s journey
2 3 4 5
1
Need
Awareness
Solution
Awareness
Product
Awareness
Purchase
Unaware
Audience Size
splitbase.com
Purchase
Unaware
Audience Size
The customer
The customer doesn’t know they have a
problem, doesn’t know they have to
solve it, or what solutions exist.
What to do
● Create enough curiosity to draw
your customers in.
● Use listicles and advertorials.
● Founder stories, calling out an
“enemy”, educational piece, or
other “stories” can work well.
What not to do
The customer doesn’t know they have a
problem, doesn’t know they have that need.
Here, your product is irrelevant.
● Don’t talk about price
● Don’t name the product
● Don’t talk about competitors
● Don’t talk about what product does
splitbase.com
Purchase
Unaware
splitbase.com
Purchase
Unaware
splitbase.com
Purchase
Unaware
Don’t use a page like this
for this stage
splitbase.com
Purchase
Need
Awareness
Audience Size
The customer
The customer is aware of their need, but
not yet aware of the possible solutions or
products that could help them solve that
need.
What to do
● Clearly define the problem
you’re solving for the customer to
relate.
● Prove that you can solve that
problem.
What not to do
Customer doesn’t know the solutions yet,
don’t compare to competitors yet, open
with product name, or mention price.
splitbase.com
Purchase
Need
Awareness
splitbase.com
Purchase
Solution
Awareness
Audience Size
The customer
Customers are aware of the solutions,
your product, and competitors products.
They may not know everything about your
product yet.
They’re not convinced of how well it will
work for them, if it’s right for them, or
which version is right for them.
What to do
● Explain why your product is
better than the alternatives
● Provide proof that it does what it
does, explain the “how”.
● Explain unique features that
makes it completely different than
the competition.
splitbase.com
Purchase
Solution
Awareness
splitbase.com
Purchase
Solution
Awareness
splitbase.com
Purchase
Solution
Awareness
splitbase.com
Purchase
Product
Awareness
Audience Size
The customer
Customers know your brand, your
product, what it does, and they want it.
What to do
Your PDP will do the job. If using a
landing page, use a Hero-style page.
Provide reasons for the customer to buy
now.
They’re looking for the best deal, a sale,
fastest or cheapest shipping - a reason to
buy from you, now.
What not to do
Do not send them to an advertorial or a
listicle-style page.
splitbase.com
Purchase
Product
Awareness
This is where this type of
page would fit
splitbase.com
You now know:
● The most common types of landing pages
● How to pick the best landing page for your marketing
goals
● But… how do you actually go about building a page?
Brainstorms
Ideas
Looks for
inspiration
Design +
write copy
Looks for
landing page
template
Launch
How most people build landing pages
Brainstorms
Ideas
Looks for
inspiration
Design +
write copy
Looks for
landing page
template
Launch
Starting with no real strategy
Brainstorms
Ideas
Looks for
inspiration
Design +
write copy
Looks for
landing page
template
Launch
Starting with no real strategy
Assuming what worked for
others will work for you
Not taking under consideration
what stops your customers from
buying - or what makes them buy
Brainstorms
Ideas
Looks for
inspiration
Design +
write copy
Looks for
landing page
template
Launch
Starting with no real strategy
Assuming what worked for
others will work for you
Not taking under consideration
what stops your customers from
buying - or what makes them buy
Crossing fingers and hoping it
works. What’s next?
Brainstorms
Ideas
Looks for
inspiration
Design +
write copy
Looks for
landing page
template
Launch
Starting with no real strategy
Assuming what worked for
others will work for you
Not taking under consideration
what stops your customers from
buying - or what makes them buy
Crossing fingers and hoping it
works. What’s next?
“Landing pages don’t
work for us”
Don’t blame the
landing pages
- blame the approach.
When you follow the
right approach, the
pages build themselves.
Choose
landing
page type
Determine
stage to target
Write copy
+ design
Testing
Trifecta
Research
Launch
How we build landing pages
Choose
traffic source
Scrollmaps
Analytics
A/B
Testing
CRO is a process
The Testing Trifecta
Google Analytics
Ad platform analytics
Heatmapping data
Customer Surveys
Website Polls
Chat Logs
Customer Interviews
Review Mining
Session Recordings
UX Studies & Heuristics
A/B Testing
Multivariate Testing
Usability Testing
Copy Testing
CRO is a process
The Testing Trifecta
Google Analytics
Ad platform analytics
Heatmapping data
Customer Surveys
Website Polls
Chat Logs
Customer Interviews
Review Mining
Session Recordings
UX Studies & Heuristics
A/B Testing
Multivariate Testing
Usability Testing
Copy Testing
splitbase.com
“What can you tell us about yourself?”
1. Professional
2. Love self-care, meditation, relaxing
3. Married
4. Parent
“What was going on in your life/day that
made you buy from Moon Pod?”
1. Needed something/somewhere to relax
2. Needed flexible furniture
3. Stiff muscles and pressure points
4. Needed relief from stress / anxiety
5. Work from home comfort
“What's the #1 thing you would mention to a
friend if you wanted to convince them to give
Moon Pod a try?”
1. So comfy / relaxing / feels like you’re floating
2. Versatile
3. “Just sit in it”
4. No more pain
5. Best naps
“How is your life better because of Moon Pod?”
1. Relax / rested, less stressed
2. So comfy
3. Flexible seating
4. Less pain
5. Can work longer
How we used a customer survey
splitbase.com
● Context: stressful time. People are stressed.
● Want something to reduce stress and relax
● Use it for work, chill, relax
● Versatility is important to customers
● Customers asked if it would stay upright to sit
in, or lay it flat to nap
● People are using it to watch netflix, work, nap.
splitbase.com
● Covid is starting: people are stressed
● People want to use it to relax
● Customers often said they are stressed or have
anxiety
● Large % are parents, buying it for kids
● Wanted something versatile, takes little space
● Said competitors are too big/heavy
splitbase.com
● Large % said they have stiff muscles or body
pains. Bought this to help.
● Keyword: “Pressure points”
● Customer concern: “Will I sink like I do with
other beanbags?”
● People familiar with beanbags: “That’s a
deal!”
● People unfamiliar with beanbags: “Too
expensive”.
● Alternatives people mentioned the most:
Lovesac, Recliner, or beanbags from Walmart,
etc.
● Preferred this due to flexibility
splitbase.com
Results?
+27% CVR increase
vs paid social traffic
sent to PDP!
Quantitative
● Analytics
● Ads
Qualitative Research
● Polls
○ “What question do you have about
this product?”
○ “What’s holding you back from
making a purchase today?”
● Customer Survey
● Customer Reviews
Results?
+46% mobile
conversion rate
increase!
The process ensures constant evolution
The Testing Trifecta
Choose
landing
page type
Determine
stage to target
Write copy
+ design
Testing
Trifecta
Research
Launch
Build landing pages like this
Choose
traffic source
Scrollmaps
Analytics
A/B
Testing
Need help with building and testing
landing pages or increasing ecomm
conversions?
SplitBase.com
raphael@splitbase.com

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Crafting High-Converting eCommerce Landing Pages

  • 1. Crafting & Testing High-Converting Landing Pages By Raphael Paulin-Daigle
  • 2. splitbase.com You will learn: ● 5 types of landing page to test ● How to pick your landing page type based on your customer’s buying stage ● How to build your landing page using customer insights
  • 3. Who am I? Raphael Paulin-Daigle Founder & CEO of SplitBase We’ve generated $100M+ in additional revenue for our clients through landing pages & CRO
  • 4. 5 different types of landing pages
  • 5. splitbase.com Classic Hero ● The most common & most versatile ● Promotes the product right away ● Add-to-cart directly on page ● The first landing page you should build ● Follows traditional copywriting formulas ○ Problem-Agitate-Solve ○ Attention-Interest-Desire-Conviction-Action ○ Attention-Advantage-Prove-Persuade-Action ● Works with most traffic sources
  • 6. splitbase.com Collection Hero ● Like a Classic Hero, but features multiple products of the same collection (ideal), or multiple different collections. ● Works with most traffic sources ● Calls to action usually points to product pages unless the landing page features 3 products or less
  • 7. splitbase.com Listicle Hero ● 5, 6, 7 points or “Reasons Why” highlighting benefits, objections, questions, and needs. ● Promotes the product right away ● Sends to Product Page, or add-to-cart at bottom of the page ● Works best with content-first traffic sources such as Instagram and Facebook, but good to test with other sources as well.
  • 8. splitbase.com Listicle Advertorial ● Like the listicle hero, but aims to educate before selling ● Doesn’t talk about the product in the first few points - it educates on the problem it solves ● Product is “sold” in the last or before last point ● Calls to action usually points to a product page ● Works best with content-first traffic sources
  • 9. splitbase.com Content Advertorial ● Technically, the oldest form of landing page ● Reads like an article, feels like an article, aims to educate instead of selling right away. ● Founder’s story, personal story, “how this device” ● Calls to action usually points to a product page ● Works best with content-first traffic sources
  • 11. Build your landing page to match the stages of a customer’s journey 2 3 4 5 1
  • 13. splitbase.com Purchase Unaware Audience Size The customer The customer doesn’t know they have a problem, doesn’t know they have to solve it, or what solutions exist. What to do ● Create enough curiosity to draw your customers in. ● Use listicles and advertorials. ● Founder stories, calling out an “enemy”, educational piece, or other “stories” can work well. What not to do The customer doesn’t know they have a problem, doesn’t know they have that need. Here, your product is irrelevant. ● Don’t talk about price ● Don’t name the product ● Don’t talk about competitors ● Don’t talk about what product does
  • 16. splitbase.com Purchase Unaware Don’t use a page like this for this stage
  • 17. splitbase.com Purchase Need Awareness Audience Size The customer The customer is aware of their need, but not yet aware of the possible solutions or products that could help them solve that need. What to do ● Clearly define the problem you’re solving for the customer to relate. ● Prove that you can solve that problem. What not to do Customer doesn’t know the solutions yet, don’t compare to competitors yet, open with product name, or mention price.
  • 19. splitbase.com Purchase Solution Awareness Audience Size The customer Customers are aware of the solutions, your product, and competitors products. They may not know everything about your product yet. They’re not convinced of how well it will work for them, if it’s right for them, or which version is right for them. What to do ● Explain why your product is better than the alternatives ● Provide proof that it does what it does, explain the “how”. ● Explain unique features that makes it completely different than the competition.
  • 23. splitbase.com Purchase Product Awareness Audience Size The customer Customers know your brand, your product, what it does, and they want it. What to do Your PDP will do the job. If using a landing page, use a Hero-style page. Provide reasons for the customer to buy now. They’re looking for the best deal, a sale, fastest or cheapest shipping - a reason to buy from you, now. What not to do Do not send them to an advertorial or a listicle-style page.
  • 25. splitbase.com You now know: ● The most common types of landing pages ● How to pick the best landing page for your marketing goals ● But… how do you actually go about building a page?
  • 26. Brainstorms Ideas Looks for inspiration Design + write copy Looks for landing page template Launch How most people build landing pages
  • 27. Brainstorms Ideas Looks for inspiration Design + write copy Looks for landing page template Launch Starting with no real strategy
  • 28. Brainstorms Ideas Looks for inspiration Design + write copy Looks for landing page template Launch Starting with no real strategy Assuming what worked for others will work for you Not taking under consideration what stops your customers from buying - or what makes them buy
  • 29. Brainstorms Ideas Looks for inspiration Design + write copy Looks for landing page template Launch Starting with no real strategy Assuming what worked for others will work for you Not taking under consideration what stops your customers from buying - or what makes them buy Crossing fingers and hoping it works. What’s next?
  • 30. Brainstorms Ideas Looks for inspiration Design + write copy Looks for landing page template Launch Starting with no real strategy Assuming what worked for others will work for you Not taking under consideration what stops your customers from buying - or what makes them buy Crossing fingers and hoping it works. What’s next? “Landing pages don’t work for us”
  • 31. Don’t blame the landing pages - blame the approach.
  • 32. When you follow the right approach, the pages build themselves.
  • 33. Choose landing page type Determine stage to target Write copy + design Testing Trifecta Research Launch How we build landing pages Choose traffic source Scrollmaps Analytics A/B Testing
  • 34. CRO is a process The Testing Trifecta Google Analytics Ad platform analytics Heatmapping data Customer Surveys Website Polls Chat Logs Customer Interviews Review Mining Session Recordings UX Studies & Heuristics A/B Testing Multivariate Testing Usability Testing Copy Testing
  • 35. CRO is a process The Testing Trifecta Google Analytics Ad platform analytics Heatmapping data Customer Surveys Website Polls Chat Logs Customer Interviews Review Mining Session Recordings UX Studies & Heuristics A/B Testing Multivariate Testing Usability Testing Copy Testing
  • 36. splitbase.com “What can you tell us about yourself?” 1. Professional 2. Love self-care, meditation, relaxing 3. Married 4. Parent “What was going on in your life/day that made you buy from Moon Pod?” 1. Needed something/somewhere to relax 2. Needed flexible furniture 3. Stiff muscles and pressure points 4. Needed relief from stress / anxiety 5. Work from home comfort “What's the #1 thing you would mention to a friend if you wanted to convince them to give Moon Pod a try?” 1. So comfy / relaxing / feels like you’re floating 2. Versatile 3. “Just sit in it” 4. No more pain 5. Best naps “How is your life better because of Moon Pod?” 1. Relax / rested, less stressed 2. So comfy 3. Flexible seating 4. Less pain 5. Can work longer How we used a customer survey
  • 37. splitbase.com ● Context: stressful time. People are stressed. ● Want something to reduce stress and relax ● Use it for work, chill, relax ● Versatility is important to customers ● Customers asked if it would stay upright to sit in, or lay it flat to nap ● People are using it to watch netflix, work, nap.
  • 38. splitbase.com ● Covid is starting: people are stressed ● People want to use it to relax ● Customers often said they are stressed or have anxiety ● Large % are parents, buying it for kids ● Wanted something versatile, takes little space ● Said competitors are too big/heavy
  • 39. splitbase.com ● Large % said they have stiff muscles or body pains. Bought this to help. ● Keyword: “Pressure points” ● Customer concern: “Will I sink like I do with other beanbags?” ● People familiar with beanbags: “That’s a deal!” ● People unfamiliar with beanbags: “Too expensive”. ● Alternatives people mentioned the most: Lovesac, Recliner, or beanbags from Walmart, etc. ● Preferred this due to flexibility
  • 40. splitbase.com Results? +27% CVR increase vs paid social traffic sent to PDP!
  • 41. Quantitative ● Analytics ● Ads Qualitative Research ● Polls ○ “What question do you have about this product?” ○ “What’s holding you back from making a purchase today?” ● Customer Survey ● Customer Reviews
  • 43. The process ensures constant evolution The Testing Trifecta
  • 44. Choose landing page type Determine stage to target Write copy + design Testing Trifecta Research Launch Build landing pages like this Choose traffic source Scrollmaps Analytics A/B Testing
  • 45. Need help with building and testing landing pages or increasing ecomm conversions? SplitBase.com raphael@splitbase.com