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GLOBALIZATION OF BUSINESS 
-S.ESTHER SHILPA
Forming Strategies in an Organization in 
order to promote cross-border business: 
Where do we do what and how?
Strategy (what) looks at how to : Create 
Capture Value and to Deliver the products 
and services to the customer. 
Organization (how) requires understanding 
and expanding of organizational capabilities. 
International management adds the 
dynamics of location (where).
Great opportunities in the international 
marketplace today 
Other countries having population explosions 
Strong profit potential 
Growing trend – Across borders business 
relationships 
Slowdown in industrialized nations 
Growth in newly industrialized and developing 
countries
Efficiency: Global economics of scale, 
Comparative advantage of location. 
Knowledge Leverage: Use people and ideas 
globally, create knowledge via multinational 
scope. 
Responsiveness: To customers and 
stakeholders
Factor - Industry 
Issues 
• What is the relevant industry (in terms of 
geographic space) for benchmarking? For 
competitive analysis? 
• Is globalization an imperative, an 
opportunity, or a trap in my industry? 
• What changes will intensify the degree of 
global competition in my industry?
Factor – Location 
Issues 
• Do firms based in a particular country have 
and advantage/disadvantage in my industry? 
• What competitive advantages can my firm 
gain by locating particular activities in 
particular countries
Factor - Firm 
Issues 
• How do we balance global integration with 
local responsiveness? 
• Why do firms internationalize and how they 
do it? 
• Modes of internationalization. 
• Which activities do we place and where?
Factor - Individual 
Issues 
•What skills, networks are critical to success 
in specific roles 
• How can these skills, networks be 
developed
Exporting 
Licensing 
Franchising 
Alliances 
Multidomestic
Maintaining facilities within a home 
country and shipping goods and services 
abroad for sale in foreign markets.
Firm (the licensor) in one country 
giving other domestic or foreign firms 
(licensees) the right to use a patent, 
trademark, technology, production process, 
or product in return for the payment of a 
royalty or fee (e.g., Coca-Cola; PepsiCo)
Parent organization (the franchiser) 
granting other companies or individuals 
(franchisees) the right to use its trademarked 
name and to produce and sell its goods or 
services (e.g., KFC, Marriott)
An agreement between two or more 
organizations to pool physical, financial, and 
human resources to achieve common goals 
(e.g., Nestlé; L’Oreal)
Adjusting products, services, and 
practices to individual countries or regions 
(e.g., Pacific Rim versus Western Europe 
versus North America) (e.g., Domino’s Pizza; 
Procter & Gamble)
THANK YOU

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Managing globally/International business

  • 1. GLOBALIZATION OF BUSINESS -S.ESTHER SHILPA
  • 2. Forming Strategies in an Organization in order to promote cross-border business: Where do we do what and how?
  • 3. Strategy (what) looks at how to : Create Capture Value and to Deliver the products and services to the customer. Organization (how) requires understanding and expanding of organizational capabilities. International management adds the dynamics of location (where).
  • 4. Great opportunities in the international marketplace today Other countries having population explosions Strong profit potential Growing trend – Across borders business relationships Slowdown in industrialized nations Growth in newly industrialized and developing countries
  • 5. Efficiency: Global economics of scale, Comparative advantage of location. Knowledge Leverage: Use people and ideas globally, create knowledge via multinational scope. Responsiveness: To customers and stakeholders
  • 6. Factor - Industry Issues • What is the relevant industry (in terms of geographic space) for benchmarking? For competitive analysis? • Is globalization an imperative, an opportunity, or a trap in my industry? • What changes will intensify the degree of global competition in my industry?
  • 7. Factor – Location Issues • Do firms based in a particular country have and advantage/disadvantage in my industry? • What competitive advantages can my firm gain by locating particular activities in particular countries
  • 8. Factor - Firm Issues • How do we balance global integration with local responsiveness? • Why do firms internationalize and how they do it? • Modes of internationalization. • Which activities do we place and where?
  • 9. Factor - Individual Issues •What skills, networks are critical to success in specific roles • How can these skills, networks be developed
  • 10. Exporting Licensing Franchising Alliances Multidomestic
  • 11. Maintaining facilities within a home country and shipping goods and services abroad for sale in foreign markets.
  • 12. Firm (the licensor) in one country giving other domestic or foreign firms (licensees) the right to use a patent, trademark, technology, production process, or product in return for the payment of a royalty or fee (e.g., Coca-Cola; PepsiCo)
  • 13. Parent organization (the franchiser) granting other companies or individuals (franchisees) the right to use its trademarked name and to produce and sell its goods or services (e.g., KFC, Marriott)
  • 14. An agreement between two or more organizations to pool physical, financial, and human resources to achieve common goals (e.g., Nestlé; L’Oreal)
  • 15. Adjusting products, services, and practices to individual countries or regions (e.g., Pacific Rim versus Western Europe versus North America) (e.g., Domino’s Pizza; Procter & Gamble)