Dreamforce 2008 : Transforming IT Success with Agile Development ProcessesPresentation Transcript
Transforming IT Success with Agile Development Processes Kirsten O. Wolberg, salesforce.com Steve Greene, salesforce.com Nicola Dourambeis, salesforce.com Track: IT Executive
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Steve Greene Sr. Director, Tools & Agile Development
Challenges of growth at salesforce.com
Overview of Agile Methodology
Best Practices in IT
Lack of Visibility
Unpredictable completion of projects or initiatives
Lack of responsiveness, lack of team alignment on priorities
Infrequent Customer Feedback
2000 2001 2002 2003 2004 2005 2006 Features Delivered per Team Days between Major Releases
What did we do about it?
What is ADM? ADM (Adaptive Delivery Methodology) is an Agile discipline that is specific to salesforce.com. It employs Scrum project management framework, adopts certain extreme programming practices and is based on lean principles.
What is ADM?
Self-organized, empowered teams
What is ADM?
Time-boxed, 30-day sprints
Daily, Verbal Communication
Potentially “production quality” every 30 days
Transformation Results 2000 2001 2002 2003 2004 2005 2006 2007 Features Delivered per Team Days between Major Releases
I knew we needed radical change to get us back on track to regular releases and agile delivered. ” Parker Harris Founder and Executive Vice President, Technology salesforce.com “
Nicola Dourambeis Sr. Program Manager, Agile Development
Moving ADM to IT Same problems, same results?
Too much work, too many priorities
Lack of visibility on progress
Difficulty resourcing projects and skill set gaps
Lack of predictability
Late feedback from internal customers
Project Based Organization People Projects
Self-organized Scrum Teams (x-functional dedicated) Projects Prioritized Backlogs
Time-boxing & Iterative Delivery
All teams employ a two or four week time-box
Teams deliver early and often
Minimum Market Feature Set
Smallest amount of functionality that provides the greatest new value
Allow usage to define new features built
Early Customer Feedback
Customers embedded in teams
Early user acceptance testing
Scrumforce built on Force.com
Kirsten O. Wolberg Chief Information Officer
Agile in IT at salesforce.com
The Future is Here – Apply what you’ve learned
ADM provides competitive advantage with predictability, visibility and greater throughput
Large scale organizational transformations can accelerate ROI
Power of Force.com paired with ADM can produce immediate and dramatic results
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Kirsten O. Wolberg Chief Information Officer Nicola Dourambeis Sr. Program Manager, Agile Development QUESTION & ANSWER SESSION Steve Greene Sr. Director, Tools & Agile Development