Overview of Confluence and its features and how it is useful for enterprises. Updated with new social features in Confluence 3.0 and SharePoint Integration
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Introduction To Confluence
1.
2. Outline
• What is Confluence
• Features
• Why Confluence
• About Akeles Consulting
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3. What is Confluence?
• Confluence is the world’s most popular commercial
enterprise wiki that lets you edit and share wiki pages,
documents and rich content in a secure manner
• It is a platform for an organization to collaborate across
teams and share business knowledge.
• Comes with lots of features for social networking and
interaction
• Confluence harvest knowledge by capturing knowledge
and conversations as “a side effect of work”
• Confluence allows doing more with less by facilitating
collaboration and information flow
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4. One wiki. Many uses.
Documentation Website Replace Email
Collaboration Shared Drive Reporting
Knowledge Extranet
Intranet
Management
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5. Outline
• What is Confluence
• Features
• Why Confluence
• About Akeles Consulting
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6. Confluence Features – Spaces
• No limit – allows creation of many independent spaces for
different purposes.
• Permissions – control permissions of each
space for people and groups
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7. Confluence Features – Editing
• Allows a variety of editing choices
– Wiki Markup
– Rich Text Editor (What You See Is What You Get)
– Microsoft Word/OpenOffice Writer
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8. Confluence Features – Versioning
• Log down details of every change
• Find out what has been changed easily
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9. Confluence Features – Notifications
• Stay up to date – When, Where and how you want it
Recent Updates
Emails
RSS
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10. Confluence Features – Discussions
• Capture valuable knowledge on any page or blog post
• Search and link comments easily
• Get notified when someone makes a comment
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11. Confluence Features – Tagging
• Allows tagging content with your own meaningful
keywords
• Provide another dimension of organization to group
related content
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12. Confluence Features – Powerful Search
• Fast, flexible search to find the info you want easily
• Everything is searchable – including content in
attachments (pdf, doc, ppt, etc)
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13. Confluence Features – Office Integration
• View your PowerPoints and Excels directly on Confluence
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14. Confluence Features – Web 2.0
• Embed content from popular websites directly inside
Confluence
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15. Twitter
• Share bits of info without wiki pages or blogs
• Twitter within Confluence
• Or link up with the real twitter
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16. Social Networking
• Ability to form networks by adding friends
• Be updated on the status updates and activities of the
friends
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17. Profile Pages
• Own personal space
– express yourself
– Blog about work
– Storing personal content
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22. Confluence Features – Others
• Secure – Confluence provides fine-grained enterprise level
security
• Usable – Intuitive interface designed with both business and
technical users in mind
• Administration – A low maintenance system with
straightforward administration capability
• Connectivity – Able to integrate with existing user stores (LDAP
or Active Directory) and industry-standard databases
• Open – An open API, full source code access allow for further
integration and customization of Confluence functionality
• SharePoint – Access SharePoint’s document facilities from
within Confluence and vice versa. And search both from a single
location
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23. Outline
• What is Confluence
• Features
• Why Confluence
• About Akeles Consulting
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24. Why Confluence
• Email is for communication, not for collaboration
• Tedious and confusing
• Not a good tool to capture knowledge
Email Wiki
Collaboration Collaboration
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25. Do More With Less
Top 5 time wasting activities for knowledge workers
Activity Cost Per Year
Managing Emails USD$21,700
Creating Documents USD$19.900
Analyzing Information USD$14,400
Searching for Information USD$14,300
Reviewing Documents USD$13,200
Source: IDC
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26. Who uses Confluence
Over 7,100 customers
in more than 94 countries
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27. Top 10 reasons to use Confluence
1. Features you won’t find elsewhere
2. It … just … works
3. Fair, upfront licensing policy
4. Battle tested by the world corporations
5. Your information, your way
6. Easily customizable and extensible
7. Legendary service
8. Confluence runs anywhere
9. Continually improving
10. Recognized with many industry awards
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28. Customer Testimonials
“Confluence was so easy and intuitive that it took off in no
time. It has been a great relief using Confluence; to get
information in and out of our company system so quickly.”
Paul Rene Jorgensen, Telenor
“Productivity has definitely increased. It's great to know that
there is one central place to go and find or add to materials.
We have been able to open up the wiki to people who
wouldn't have interacted with us previously.”
Aturadg Aleahmad, University of California, Berkeley
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29. Outline
• What is Confluence
• Features
• Why Confluence
• About Akeles Consulting
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30. About Akeles Consulting
• We don’t only sell tools.
• We help companies & knowledge workers to
be more efficient by
– Capturing knowledge as a side effect of work
– Promoting and facilitating collaboration
– Making information flow to the right people
– Reducing time to search for information
– Building communities
• The tool is only a means to do it.
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31. About Akeles Consulting
• For more information, talk to us @
– contact@akelesconsulting.com
– http://www.akelesconsulting.com
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32. A Quote to Share
"The only irreplaceable capital an organization possesses is
the knowledge and ability of its people. The productivity of
that capital depends on how effectively people share their
competence with those who can use it."
Andrew Carnegie
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