Read the full article here: http://blog.sezion.com/key-metrics-for-measuring-lead-engagement/. Conversion optimization isn’t just about tweaking your landing page design. Measuring your lead engagement will help you improve your conversions. There are key metrics that will help you to measure the impact of changes on your lead´s engagement: - Page Bounce Rate: This will tell you how many people land on a specific page and don’t visit any more pages during that visit. The lower this result looks like, the better and more engaged your leads are. How can you get a lower page bounce rate? Well, by creating interesting content that helps your leads engage more time with every content. For example, videos tend to increase the time spent on a page by around two minutes. - Site Bounce Rate: Is the average bounce rate for all webpages combined. Similar to what usually happens with the page bounce rate, the lower the site bounce rate is, the happier you'll be. Measuring the lead engagement with the site bounce will give you a general overview of what is happening on your website, while the page bounce rate will maybe tell if a call to action, webform and main content is engaging enough to make your lead react. - Exit Rate: The exit rate measures the percentage of visitors on any given page that didn’t view more pages. This should be a low number, especially for your those pages that get more traffic. It will show you where your leads lost interest or didn't find what they expected. - Average Time On Page: You need to be careful with this number; it can be tricky. For example, if you are using it to measure how successful a landing page is, you'll probably be wrong. Let's say you are measuring the average time on an ebook landing page where the visitor should give an email to download the ebook. If the description is helpful and the visitor has been engaged, then the average time on that page will probably be really low. But let's say that the visitor spends a lot of time in that landing page trying to understand what's the ebook about (which is a miracle; visitors don't try to understand, they just leave), then a hight average time on page will probably tell you that there is something wrong with your copy, form layout, privacy policy... - Goal Completions: Analytical tools like Google Analytics, landing pages solutions like Unbounce or email marketing automation software like ActiveCampaign will help you with this. It reflects how often a page impacts a goal conversion. - Sales: like any other metric, this really depends on your business model, industry, product/service, pricing. But I think we are on the same page: we all need sales, usually the higher this number is, the better :-).