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PUTTING THE “CAR” IN KARMA Scott Monty ( @ ScottMonty ) Global Digital Communications Ford Motor Company ( @Ford )
We have a fundamental challenge: Q: Thinking about everything you have read, seen, or heard about business in the last year, in general, do you trust corporations a lot less, a little less, the same, a little more, or a lot more than you did at the same time last year? Source: Edelman Trust Barometer, 2009
 
 
 
“ Be like a headland of rock on which the waves break incessantly; but it stands fast and around it the seething of the waters sink to resist.”  -Marcus Aurelius
Leadership  &  a Plan
Products
Technology
“ We are a  green , global, high-tech company that is improving peoples’ lives.”
Okay, so now what?
Ninety percent of social media is just showing up. It’s the other half that’s hard.
 
Accessibility
Transparency
Authenticity
Strategy: to humanize the company by connecting constituents with Ford employees and with each other when possible, providing value in the process.
Making it happen
 
 
Now tweeting at: @Ford @ FordFiesta @ FordMustang @ FordDriveGreen @ FordCustService @ FordNews @ FordTrucks @ FordRacing @ FordLatino @ FordTaurus
Ford CEO Alan Mulally on Twitter
Leadership in action
 
 
 
the2010mustang.com
apps.facebook.com/ford-fusion
 
Keys to the City
PlaidNation.com
WeddingRoadTrip.com
 
fiestamovement.com
Effective?
Fiesta Movement stats: 540,000 4.3 million 3 million 50,000 38% 97%
 
 
 
 
 
 
 
 
 
 
What’s next? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter:  @ ScottMonty Blog:  http://www.scottmonty.com   Facebook:  http://www.facebook.com/scottmonty Visit us at:  http://thefordstory.com
 

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