1. Valuing and Managing Diversity
For Better Working
DELEGATE WORKBOOK
Training and Development: Module Presentation
Course Instructor: Dr.S.N. Raghavendra
Venue:MHD,Campus Trainer :MD Sandeep
BIM,Trichy
If we cannot now end our differences, at least we can help make the
world safe for diversity.
John F. Kennedy
3. Diversity Dimensions:
Inner Circle: Primary Dimensions Outer Circle: Secondary Dimensions
List out some of the Secondary dimensions which are not in the circle:
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4. Behavior Basics:
Behavior basics are those words or behaviors that are not in themselves illegal
but when combined can create an atmosphere of BIAS.
Expecting women to take notes and handle food arrangements.
Expecting men to carry things and move furniture.
Can you state some of the similar issues?
1. ______________________________________________________
2. ______________________________________________________
3. ______________________________________________________
4. ______________________________________________________
5. ______________________________________________________
Collusion is defined as cooperation with others, knowingly, or unknowingly to
reinforce stereotypic attitudes, prevailing behaviors and norms.
Share any of your experience which you were part of collusion or you fate
of collusion
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__________________________________________________________
__________________________________________________________
5. Managing Diversity Action Plan
My important which I commit to working towards is
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Benefits I will gain from managing diversity
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Perceptions about managing diversity that I will make an effort to
change
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Skills for managing diversity that I will work to develop in myself:
__________________________________________________________
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6. Ways I will create an environment that values diversity in my
department
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Resources I will use to continue to learn about managing diversity
__________________________________________________________
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Let’s make healthier work places, All the Best!!
7. Valuing Diversity Self Assessment
Rate yourself openly and honestly on a scale of 1 to 5 for each item.
1. I understand the company's diversity goals. 12345
2. I regularly assess my strengths and weaknesses in the area of
diversity, and I consciously try to improve myself. 12345
3. I'm always asking questions. I'm curious about new things
and people. 12345
4. When I don't understand what someone says, Iask for clarification. 12345
5. I'm committed to respecting all co-workers, customers,
and vendors. 12345
6. Iwork willingly and cooperatively with people different from me. 12345
7. I recognize how bonding with my own group may exclude,
or be perceived as excluding others. 12345
8. I can communicate with and influence people who are different
from me in positive ways. 12345
9. I'm interested in the ideas of people who don't think as I do,
and I respect their opinions even when I disagree. 12345
10. Some of my friends are different from me in age, race,
background, etc. 12345
11. I recognize I'm a product of my background; my way isn't
the only way. 12345
12. I'm aware of my prejudices and consciously try to control my
assumptions about people. 12345
13. I try to help others understand my differences. 12345
14. I work to make sure that people who are different from me are
heard and are respected. 12345
Total by column ___________
8. 15. I help others succeed by sharing unwritten rules and showing
them how to function better. 12345
16. I apologize when I've offended someone. 12345
17. I resist the temptation to make another group the scapegoat
when something goes wrong. 12345
18. I think of the impact of my comments and actions before
I speak or act. 12345
19. I refrain from repeating rumors that reinforce prejudice or bias. 12345
20. I recognize and avoid using language that reinforces stereotypes. 12345
21. I include people different from me in informal networks and events. 12345
22. I believe and convey that nontraditional employees are as skilled
and competent as others. 12345
23. I get to know people as individuals who are different from me. 12345
24. I turn over responsibility to people who are different from me as
Often as I do to people who are like me. 12345
25. I disregard physical characteristics when interacting with others
and when making decisions about competence or ability. 12345
26. I avoid generalizing the behaviors or attitudes of one individual
to an entire group. 12345
(e.g., 'All men are ... ," 'All Telugu people are ... ,"etc)
27. I say "I think that's inappropriate" when I think someone is making
a derogatory comment or joke. 12345
28. I recognize that others may stereotype me, and I try to overcome
Incorrect assumptions that they may make. 12345
Total score _________
Total by column _________