Collecting tolls is a thankless job. The toll processing solutions available now can handle the entire process, from raising the invoice to accepting the payment and initiate recovery proceeding.
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Toll Processing Can Be Enhanced With Software Solutions
1. Toll Processing Can Be Enhanced With Software
Solutions
There are various ways to collect the tolls. It can be through Sun Pas or toll by video. The toll
processing is a process to collect tolls. The basic idea is to collect the dues properly, accurately
and fast. There are different solutions now available for collecting the tolls. And the solution
providers ensure speedy collection.
The solution provider must ensure that the entire process can be customized according to the
needs of the locality. And the processing must be in a way that is not detrimental to the
customer’s interest. Toll collection is not recovery of bad loans, and the collector must
remember that a gentle reminder is enough.
In the video toll method, a car’s license plate is photographed as it crosses the toll gate with
date and time stamp and an account is opened for the car. The processing ensures rising of the
invoice, and it is mailed to the car owner. The service provider links his solution to the payment
options.
In a good solution, there are different options for payment. It may be paid through plastic
money debit or credit, and a payment gateway must be there for the customer to make
payment. A good toll processing solution must have a process of reconciliation of the invoice
and the payment made by customer.
The process must be able to identify the customer and verify his payment history. The system
then must initiate the job of reminding the customer and request for clearing the dues. The
system should be robust enough to tag the causes of nonpayment of the dues and initiate
action. The toll solutions must have the capability to handle all these parameters and must be
rugged enough for quick response and also be a secured one.
There are many solutions available now. The latest solutions operate on toll by plate option.
The latest systems deploy state of the art hardware and due to quick response increase the
speed of settlement for the video tolls. The payment portal gives the opportunity to the car
owners to view and settle their accounts 24X7. The system can verify check and convert
payment and can issue a receipt for online payments.