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Terug op de Troon
 Oude Wijsheden waarmee
          u ‘in contol’ blijft
Robbert Bouman



           • Groot
           • Betrokkenheid
           • Verbinding
           • De weg kwijt
Groter worden door
je klein te maken
Combineer de sterkte van
groot met de charme van
klein.
Groter worden door
      U klein te maken
Combineer de
slimheid van mij met
de gretigheid van u.
Beleving


                        Factor
                        10!
 de moeite waard zijn =
de juiste beleving bieden        5
Beleving maakt het verschil
Waarom hier en
nu?
      • ‘In Control’
      • Worsteling!
      • Beleving?
Disclaimer
Elke gelijkenis met bestaande
personen, gebeurtenissen of
activiteiten berust op louter
toeval.
Dik Voor Mekaar Show
Toen ging het mis
Break – hoe staan
we ervoor?
Nyenrode over MKB: de klant is uit beeld.


     51% heeft onvolledig inzicht in
     de werkelijke behoeftes van hun
     klanten.
De Troon


Hoe kom
ik daar?
2. 1. 3.
 4.
Collegae,
             gebruiker
             s
Klanten, l
everancie
                               Ik
rs

         Bedrijf
                         ICT team
                             Outsourced



    Verbinding
                                   team
1.
           Begrijpen &
            Beloven




3. Af en                 2. Waar-
Toetsen                  maken
Begrijpen
Mijn manager     Gebruikers
 (doelgroep) Beloven
         &       (doelgroep)

                        Ik beloof
Ik beloof jou …
                         jullie …

Ik kan mijn belofte beter waarmaken
        als jij me helpt met:
  Af en                    Waar-
 Toetsen                   maken
1.
           Begrijpen &
            Beloven




3. Af en            2. Waar-
Toetsen
                     maken
Macht der gewoonte
Draaimolen
= kracht van
syndroom
verandering




              18
1.
      Begrijpen &
       Beloven




3. Af en            2. Waar-
                    maken
Toetsen
Begrijpen
           & Beloven




  Af en                Waar-
 Toetsen               maken
De troon staat klaar
    Bestijg hem maar
De troon staat klaar
 Bestijg hem maar

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