Bug deBug Chennai 2012 Keynote -Visual communication for remote agile by Uy Tran

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Uy Tran is a Development Director at QASymphony, a company is passionate about software quality. They provide the tools that software developers and testers need to improve software quality and deliver a better user experience. His talk provided insights on Visual Communication which enhances the success of project and especially if the teams are distributed

Technology Business

Agenda

Communication Challenges for Distributed
Agile Team
Agile Communication Practices
Humans are “Visual People”
Sample Visual Communication
Advantages of Visual Communications
Case Study
Q&A

Communication Challenges for Distribute
Agile Team
Problems with Offshore setting
Language & Culture barriers, Time zone
differences, Distributed team
How can it work?
Effective Communication is vital!
Forces the team to rely on written
communications:
Email, IM, Collaboration services, Wiki instead
of verbal communication

Distributed Agile Communication
Practices
Effective written communication requires:
Common communication templates
Agreement on sufficient documentation
Access across teams
Excellent writing skills
Visual to illustrate issues
This approach requires TIME to Write & Read

Humans are “Visual People”

Cone of Learning

Dale, E. (1946, 1954, 1969). Audio-visual methods in teaching. New York: Dryden.

Advantages of Visual Communications
Visual communication generates better
comprehension
Enhancing customer interaction
Settles/Confirms ambiguous disputes
Minimizes UAT cost and client’s dissatisfaction
Significant time savings
 Team decisions, analysis, validation, re-open
defect

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Over 11 years of commercial experiences in IT, beginning as a software designer/engineer and moving up into project management, program management, and into executive management at a company provides SW services for international customers (USA, Germany, Austria, Great Britain, …) that operating in mission critical and life critical sectors – i.e. air traffic control management systems, extensive healthcare applications, and public safety systems. Started with agile and Scrum back in 2005, where I was involved in implementing the agile methods at large US company operating in the medical area. From that time, I was responsible for implementation of agile and Scrum to teams in the Czech Republic operating in different areas of IT industry. Everybody agrees these days that communication is one of the key success factors in any project, regardless of their size and complexity. During the agile adoption process, many teams and managers are blind to communication issues and believe everything is working just fine. However, experience suggests that communication is failing at many levels -managers don't really understand their developers, testers and other geeks, who on the other hand often fail to effectively sell their point back to management. Similar situations exist between sales and technical experts or even between developers and testers. The fact is that speaking the same language doesn't guarantee the understanding of each other's points. This highly-interactive talk shows typical communication patterns, behaviors and provides eye-opening insights into the ways communication can improved Some practical games include the whole audience, which typically makes the session very lively and engaging. Learning outcomes - Communication is important - in agile more than at any other methodology ever. We communicate on daily basis with our colleagues in the team, with management, with customer and we should be efficient in that. - We are often playing communication games, and using communication patterns. Choose how will you response to those patterns, choose your attitude, it’s just about your head.

Agile communication: Communication conspiracy

Magneta AI

Agile methodologies may find their comfort zone with co-located teams and with customers that are at hand for giving quick and valuable feedback. Is it possible to keep agility in distributed teams scenarios, where the customer is miles away and testers at the other side of the world? What are the main challenges when face-to-face communication is minimized and the time zone and cultural differences are an everyday factor? What approaches, processes and tools can help overcoming these challenges? 2 weeks ago I had the privilege to present at the Agiles@BsAs monthly meeting a topic that addresses these questions: “Agile Distributed Teams”. In particular, I shared some stats and findings of co-located vs. distributed approaches for agile teams and shared some approaches that tend to minimize the impact of being remote.

Agile distributed teams

Ariel Schapiro

Lean Agile Scotland 2016 Clean Language Workshop

Andrea Chiou

Johnston communication styles agile tour toronto 2013

Sue Johnston, MBA + a bunch of other stuff

Konstantin puts it to you that one of the biggest problems in the software industry manifest from the gaps in shared understanding. This leads businesses to make technological choices with limited knowledge of technology impacts, or worse, technology delivery teams to make business choices without business guidance. Inevitably this leads to products being built badly, or the wrong products being built. Agile, and BDD in particular, try to solve this problem through steady and deliberate discovery. What if you don't have time to be steady? What if you need to start bridging this gap very quickly with a new customer at the beginning of a new project, almost every week? Enter the project discovery - a way to get on the same page with many businesses in an agency-like environment. This talk will present a collaborative process built on top of Agile and BDD practices aimed to replace requirements gathering and contract negotiation processes with Agile delivery planning.

Bridging The Communication Gap, Fast

Konstantin Kudryashov

Communication

Zuzana (Zuzi) Sochova

Agile governance

Agile Software Community of India

Deliver on time and improve communication with the business to minimize project failure. Your Challenge The Agile evangelists are having trouble converting others to the Agile philosophy. Your team is facing pressure to deliver projects in a smaller time frame. The Waterfall approach is causing projects to go over budget, misunderstanding of project owners’ expectations, and late delivery to the end-customer. Projects that get implemented successfully may be susceptible to problems as the software gets older and crucial changes are too expensive. A consolidation roadmap that is based on an easy-to-implement method will ease the burden on resource and infrastructure maintenance. Our Advice Critical Insight Agile is not suitable for all organizations, or all projects. Carefully select pilot projects that have the greatest chance of success and determine the right requirements or risk significant cost overruns to fix problems or roll back development. An Agile rollout may require peripheral projects to be accelerated. Agile will modify internal roles and processes. Get ready for change management. Impact and Result Agile will improve communication and transparency between teams and stakeholders, which will lead to higher quality products and fluid team dynamics. The success of the Agile pilot should be used to build the case for an organizational-wide deployment. In order for your organization to stay competitive, it must place focus on delivering projects at a quicker pace with the right features.

Implement Agile Practices That Work

Info-Tech Research Group

Great ScrumMasters are rare. If you have one in your company, you have greater chance to be successful. Regrettably the role of ScrumMaster is underestimated in most of the organizations, but without great ScrumMaster your team will never "shine" or in other words be efficient, high-performing, self-organized, or proactive. Let's have a look at this role and see how great ScrumMaster works and how he/she helps the company to be more successful. It's not an easy job where for the ScrumMaster it is essential to learn several different concepts concerning team theory, system thinking, and coaching.

Great ScrumMaster

Zuzana (Zuzi) Sochova

Enquiry letters

Kumar

Visual Communication

k.baskar

Agile Metrics: It's Not All That Complicated

VersionOne

NFC Technology

Neha Singh

Agile KPIs

Gaetano Mazzanti

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