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ReportsnReports – UK Foodservice Operators’ Industry Outlook Survey 2011–2012: Business Sentiments and Spending Priorities

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This report is the result of an extensive survey drawn from ICD Research’s exclusive panel of leading food service industry companies. As the UK emerges from the effects of recession, this report …

This report is the result of an extensive survey drawn from ICD Research’s exclusive panel of leading food service industry companies. As the UK emerges from the effects of recession, this report provides the reader with a definitive analysis of industry sentiments and explores how opportunities and demand are set to change in 2011–2012. Furthermore, this report not only grants access to the opinions and strategies of business decision makers and competitors, but also examines their actions surrounding business priorities. The report also provides access to information categorized by sector and channels of operation.

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  • 1. UK Foodservice Operators’ Industry Outlook Survey 2011–2012: BusinessSentiments and Spending PrioritiesReport SummarySynopsisThis report is the result of an extensive survey drawn from ICD Research’s exclusive panelof leading food service industry companies. As the UK emerges from the effects ofrecession, this report provides the reader with a definitive analysis of industry sentimentsand explores how opportunities and demand are set to change in 2011–2012. Furthermore,this report not only grants access to the opinions and strategies of business decision makersand competitors, but also examines their actions surrounding business priorities. The reportalso provides access to information categorized by sector and channels of operation.Buy Now: UK Foodservice Operators’ IndustryBrowse All: Newly Published Market Research ReportsSummaryThis report is the result of an extensive survey drawn from ICD Research’s exclusive panelof leading food service industry companies. As the UK emerges from the effects ofrecession, this report provides the reader with a definitive analysis of industry sentimentsand explores how opportunities and demand are set to change in 2011–2012. Furthermore,this report not only grants access to the opinions and strategies of business decision makersand competitors, but also examines their actions surrounding business priorities. The reportalso provides access to information categorized by sector and channels of operation.Scope The opinions and forward looking statements of 432 industry executives have been captured in our in-depth survey, of which 39% represent Director and C-level respondents The research is based on primary survey research conducted by ICD Research accessing its B2B panels comprised of decision makers and leading supplier organizations The geographical scope of the research is regional – drawing on the activity and expectations of leading industry players across the UK In the report buyers identify what suppliers need to do to maintain their business and the key actions being taken by industry players to overcome the leading business threats Key topics covered include media spend activity, capital expenditure priorities, pricing trends as well as threats and opportunities, revenue, profitability and footfall outlook among food service operators.
  • 2. The report examines current practices and provides future expectations over the next 12-24 months This report covers data and analysis on key customer demand drivers and satisfaction parameters, and identifies the major trends driving the foodservice industryReasons To Buy Drive revenues by understanding future product investment areas and marketing expenditure trends Identify the specific marketing approaches and pricing patterns your competitors are using to win business Better promote your business by aligning your capabilities and business practices with your customer’s changing needs Secure stronger customer relationships by understanding the leading business concerns and changing strategies of other food service operators Understand customers’ changing needs and align business strategies accordingly Uncover the business sentiment, key challenges and opportunities identified by food service operators in the industryTable Of Contents1 INTRODUCTION1.1 What is this report about?1.2 Definitions1.3 Methodology1.4 Profile of survey respondents2 EXECUTIVE SUMMARY3 FOODSERVICE CHANNEL DYNAMICS3.1 Revenue growth expectations3.1.1 Revenue growth expectations by profit sector channels3.1.2 Revenue growth expectations by company turnover – profit sector3.1.3 Revenue growth expectations by senior level respondents – profit sector3.1.4 Budget growth expectations by cost sector channels3.1.5 Budget growth expectations by company turnover3.2 Profitability expectations3.2.1 Profitability expectations by channel – profit sector3.2.2 Profitability expectations by company turnover – profit sector3.3 Customer footfall outlook by channel3.3.1 Customer footfall outlook by profit sector channels3.3.2 Customer footfall outlook by cost sector channels3.4 Customer demand drivers
  • 3. 3.4.1 Customer demand drivers by sector3.4.2 Customer demand drivers by channel4 FOODSERVICE OPERATORS’ CONCERNS AND TRENDS4.1 Leading business concerns in 2011–20124.1.1 Leading business concerns by sector4.1.2 Leading business concerns by channel4.1.3 Leading business concerns by company turnover4.2 Calorie labelling concerns4.3 Customer satisfaction parameters4.3.1 Customer satisfaction parameters by sector4.3.2 Customer satisfaction parameters by channel4.4 Trends in food and beverage items and services4.4.1 Trends in food and beverage by profit sector channels4.4.2 Trends in food and beverage by cost sector channels5 PROMOTIONS AND PRICE TRENDS5.1 Key price promotion activities5.1.1 Key price promotion activities by sector5.1.2 Key price promotion activities by channel5.2 Expected change in food and beverage prices5.2.1 Expected change in food and beverage prices by sector5.2.2 Expected change in food and beverage prices by channel5.2.3 Expected change in food and beverage prices by company turnover5.3 Supplier selection criteria5.3.1 Supplier selection criteria by channel5.4 Supplier pricing trends5.4.1 Supplier pricing trends – profit sector5.4.2 Supplier pricing trends – cost sector6 FOODSERVICE OPERATORS’ SPEND ACTIVITY6.1 Expectations of capital expenditure6.1.1 Expectations of capital expenditure by sector6.1.2 Expectations of capital expenditure by channel6.2 Change in expenditure on products and services6.2.1 Change in expenditure on products and services by profit sector channels6.2.2 Change in spending on products and services by cost sector channels6.3 Recruitment activities in 20116.3.1 Recruitment activities by sector6.3.2 Recruitment activities by company turnover
  • 4. 7 MARKETING TRENDS AND STRATEGIES7.1 Estimated change in marketing expenditure7.2 Leading sources for new product ideas7.2.1 Leading sources for new product ideas by sector7.2.2 Leading sources for new product ideas by channel7.3 Major marketing and promotional channels7.3.1 Major marketing and promotional channels by profit sector7.3.2 Major marketing and promotional channels by cost sector8 APPENDIX8.1 Survey results – closed questions8.2 Methodology8.3 Contact us8.4 About ICD Research8.5 DisclaimerLIST OF TABLESTable 1: Total UK Foodservice Industry Survey Respondents by Channel, 2011Table 2: Operator Respondents by Job Role (%), 2011Table 3: Operator Respondents by Company Turnover (%), 2011Table 4: Revenue Growth Optimism by Profit Sector Channels (%), 2011Table 5: Revenue Growth Optimism by Company Turnover (%), 2011Table 6: Revenue Growth Optimism by Senior Level Respondents (%), 2011Table 7: Budget Growth Expectations by Cost Sector Channels (%), 2011Table 8: Budget Growth Expectations by Company Turnover (%), 2011Table 9: Profitability Expectations by Channel (%), 2011Table 10: Profitability Expectations by Company Turnover (%), 2011Table 11: Change in Profitability Expectations by Customer Footfall (%), 2011Table 12: Footfall Comparison, Previous Three months vs. Next Three Months,Accommodation, 2011Table 13: Footfall Comparison, Previous Three months vs. Next Three Months, Caterers,2011Table 14: Footfall Comparison, Previous 3 months vs. Next 3 Months, Pubs, Leisure andTravel, 2011Table 15: Footfall Comparison, Previous Three months vs. Next Three Months, Restaurants,2011Table 16: Footfall Comparison, Previous Three months vs. Next Three Months, Workplace,2011Table 17: Footfall Comparison, Previous Three months vs. Next Three Months, Education,
  • 5. 2011Table 18: Footfall Comparison, Previous 3 months vs. Next 3 Months, Other Cost Sector,2011Table 19: Customer Demand Drivers by Profit Sector (%), 2011Table 20: Customer Demand Drivers by Cost Sector (%), 2011Table 21: Customer Demand Drivers by Channel (%), 2011Table 22: Leading Business Concerns by Sector (%), 2011Table 23: Leading Business Concerns by Channel (%), 2011Table 24: Leading Business Concerns by Company Turnover (%), 2011Table 25: Calorie Labelling Concerns by Channel (%), 2011Table 26: Customer Satisfaction Parameters by Profit Sector (%), 2011Table 27: Customer Satisfaction Parameters by Cost Sector (%), 2011Table 28: Customer Satisfaction Parameters by Channel (%), 2011Table 29: Trends in Food and Beverage by Profit Sector Channels (%), 2011Table 30: Trends in Food and Beverage by Cost Sector Channels (%), 2011Table 31: Key Price Promotion Activities by Profit Sector (%), 2011Table 32: Key Price Promotion Activities by Cost Sector (%), 2011Table 33: Key Price Promotion Activities by Channel (%), 2011Table 34: Change in Food and Beverage Prices by Sector (%), 2011Table 35: Change in Food and Beverage Prices by Channel (%), 2011Table 36: Change in Food and Beverage Prices by Company Turnover (%), 2011Table 37: Comparison of Supplier Selection Criteria by Profit and Cost Sector (%), 2011Table 38: Supplier Selection Criteria by Channel (%), 2011Table 39: Supplier Pricing Trends by Profit Sector Channels (%), 2011Table 40: Supplier Pricing Trends by Cost Sector Channels (%), 2011Table 41: Expectations of Capital Expenditure by Profit Sector (%), 2011Table 42: Expectations of Capital Expenditure by Cost Sector (%), 2011Table 43: Expectations of Capital Expenditure by Channel (%), 2011Table 44: Change in Expenditure on Products and Services, Accommodation (%), 2011Table 45: Change in Expenditure on Products and Services, Caterers (%), 2011Table 46: Change in Expenditure on Products and Services, Pubs, Leisure and Travel (%),2011Table 47: Change in Expenditure on Products and Services, Restaurants (%), 2011Table 48: Change in Expenditure on Products and Services, Workplace (%), 2011Table 49: Change in Expenditure on Products and Services, Education (%), 2011Table 50: Change in Expenditure on Products and Services, Other Cost Sector (%), 2011Table 51: Recruitment Activities by Profit and Cost Sector (%), 2011Table 52: Recruitment Activities by Company Turnover (%), 2011Table 53: Cumulative Change in Marketing Expenditure by Channel (%), 2011Table 54: Change in Marketing Expenditure by Customer Footfall (%), 2011
  • 6. Table 55: Leading Sources for New Product Ideas by Profit Sector (%), 2011Table 56: Leading Sources for New Product Ideas by Cost Sector (%), 2011Table 57: Leading Sources for New Product Ideas by Channel (% ), 2011Table 58: Survey results – closed questionsLIST OF FIGURESFigure 1: Revenue Growth Optimism by Profit Sector Channels (%), 2011Figure 2: Revenue Growth Optimism by Company Turnover (%), 2011Figure 3: Revenue Growth Optimism by Senior Level Respondents (%), 2011Figure 4: Budget Growth Expectations by Cost Sector Channels (%), 2011Figure 5: Budget Growth Expectations by Company Turnover (%), 2011Figure 6: Profitability Expectations by Channel (%), 2011Figure 7: Profitability Expectations by Company Turnover (%), 2011Figure 8: Footfall Comparison, Previous Three months vs. Next Three Months,Accommodation, 2011Figure 9: Footfall Comparison, Previous Three months vs. Next Three Months, Caterers,2011Figure 10: Footfall Comparison, Last 3 months vs. Next 3 Months, Pubs, Leisure and Travel,2011Figure 11: Footfall Comparison, Previous Three months vs. Next Three Months, Restaurants,2011Figure 12: Footfall Comparison, Previous Three months vs. Next Three Months, Workplace,2011Figure 13: Footfall Comparison, Previous Three months vs. Next Three Months, Education,2011Figure 14: Footfall Comparison, Previous 3 months vs. Next 3 Months, Other Cost Sector,2011Figure 15: Customer Demand Drivers by Profit Sector (%), 2011Figure 16: Customer Demand Drivers by Cost Sector (%), 2011Figure 17: Customer Demand Drivers by Channel (%), 2011Figure 18: Leading Business Concerns by Sector(%), 2011Figure 19: Calorie Labelling Concerns by Channel (%), 2011Figure 20: Customer Satisfaction Parameters by Profit Sector (%), 2011Figure 21: Customer Satisfaction Parameters by Cost Sector (%), 2011Figure 22: Customer Satisfaction Parameters by Channel (%), 2011Figure 23: Key Price Promotion Activities by Profit Sector (%), 2011Figure 24: Key Price Promotion Activities by Cost Sector (%), 2011Figure 25: Key Price Promotion Activities by Channel (%), 2011
  • 7. Figure 26: Change in Food and Beverage Prices by Sector (%), 2011Figure 27: Change in Food and Beverage Prices by Channel (%), 2011Figure 28: Change in Food and Beverage Prices by Company Turnover (%), 2011Figure 29: Comparison of Supplier Selection Criteria by Profit and Cost Sector (%), 2011Figure 30: Supplier Selection Criteria by Channel (%), 2011Figure 31: Supplier Pricing Trends by Profit Sector Channels (%), 2011Figure 32: Supplier Pricing Trends by Cost Sector Channels (%), 2011Figure 33: Expectations of Capital Expenditure by Profit Sector (%), 2011Figure 34: Expectations of Capital Expenditure by Cost Sector (%), 2011Figure 35: Expectations of Capital Expenditure by Channel (%), 2011Figure 36: Change in Expenditure on Products and Services, Accommodation (%), 2011Figure 37: Change in Expenditure on Products and Services, Caterers (%), 2011Figure 38: Change in Expenditure on Products and Services, Pubs, Leisure and Travel (%),2011Figure 39: Change in Expenditure on Products and Services, Restaurants (%), 2011Figure 40: Change in Expenditure on Products and Services, Workplace (%), 2011Figure 41: Change in Expenditure on Products and Services, Education (%), 2011Figure 42: Change in Expenditure on Products and Services, Other Cost Sector (%), 2011Figure 43: Recruitment Activities by Profit and Cost Sector (%), 2011Figure 44: Recruitment Activities by Company Turnover (%), 2011Figure 45: Cumulative Change in Marketing Expenditure by Channel (%), 2011Figure 46: Leading Sources for New Product Ideas by Profit Sector (%), 2011Figure 47: Leading Sources for New Product Ideas by Cost Sector (%), 2011Figure 48: Leading Sources for New Product Ideas by Channel (% ), 2011Figure 49: Major Promotional Channels by Profit Sector (%), 2011Figure 50: Major Promotional Channels by Cost Sector (%), 2011Latest Market Research Reports: 2011 Deep Research Report on Global and China CPV Solar Industry Global and China CPV Solar Industry, (2011 Deep Research Report) European IT Supplier Industry Outlook Survey 2011–2012: Industry Dynamics, Market Trends and Opportunities, Marketing Spend and Sales Strategies 2011 Deep Research Report on Global and China CPV Solar Industry Global and China CPV Solar Industry, (2011 Deep Research Report) Global E-waste Market 2010-2014 Global E-waste Market 2010-2014 ERP Market in China 2010-2014 Global Femtocells Market 2009-2013
  • 8. About Us:ReportsnReports is an online library of over 75,000 market research reports and in-depthmarket research studies & analysis of over 5000 micro markets. We provide 24/7 online andoffline support to our customers. Get in touch with us for your needs of market researchreports.Follow us on Twitter: http://twitter.com/marketsreportsContact:Mr.Priyank7557 Rambler road,Suite727,Dallas,TX75231Tel: +1-888-989-8004E-mail: sales@reportsnreports.comhttp://www.reportsnreports.com