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M&A
 Culture Issues
2 + 2 = 5 effect
To Boost Our Company's
                  current Performance
M&A     2
      Reasons
                To Reinvent our Business
                         Model
Study By Hewett Association

        162
     Organization


                                 At least 1 M&A



                              M&A failure 70% - 90%


                               69% says Culture as
                              Main Challenge during
                                     M&A
Lack of courage
     No common vision                                                Ignorance

                        Team resourcing
                                            Poor communication
 Lost baby with bathwater                                                              Poor governance

                                                             Poor programme management
             Weak leadership


                                       Ignorance       Poor governance
    No common vision
                             Lack of courage                         Weak leadership



                       Nasty surprises resulting from poor due diligence
                                                                                 Team resourcing

Poor programme management                             Lost baby with bathwater
Impact of Culture

         on

Mergers & Acquisitions
7   Pitfalls
                           Preoccupation

                           List-making

                     Organizational Proliferation
               Infrequent and irrelevant communication

                            Triangulation

                            The relatives

                          The guiding light
Preoccupation

              Canada     individual preoccupation       "How is this all going to impact me?"



     France and Italy         turn to unions                        Go on strike



      Example
                          French railroad
                                                                       Demise of
                strike                      December 1995
                                                                  the Juppé government
                          subway workers




                           Strategy
                                  Acceleration
List-making

 Example
                         require

      Mexicans    structure and definition    than do Canadians

                  role and responsibilities




                 Strategy
                   Concentration
Organizational Proliferation


                  Canadian managers expect input from these teams and
                  committees

        Example

                  French members of these committees and teams
                  expect direction from their managers.



                                             Accelerate,
                        Strategy            Concentrate &
                                                Adapt
Infrequent and irrelevant communication


      The working languages of the two organizations involved are not the same.


            Case of a Norwegian - American joint venture

                                           Accelerate,
                      Strategy            Concentrate &
                                              Adapt

                     PricewaterhouseCoopers survey of 124 mergers
Triangulation
                Clear lines of authority
                                           Web of conflict
                Clear understanding



                            Two                       Quickly overwhelmed
          Filipino employee
                            Managers                Perform two separate jobs



                         Concentrate and
                Strategy      Adapt
The relatives

                          The relative forces of time and space


                                         Japan              30 years
                      long-term

                                    North America           3 years



                Different time zones, regions, countries and organizational
                units.




                            Strategy
                            adapt
                                                 adapt
The guiding light


           Primary roles           Leader            Vision and inspire others



           Example- Charisma and a positive personal image are important
           attributes of leadership in the U.S., more so than in Canada.




                       Strategy
                                            adapt
Overcoming The Culture Impact

                    Pre Combination

                       Combination      -Canadian-
     -Swiss-
   Long Term         (integrating the   Short Term
    Oriented            companies)       Oriented



                   Solidification and
                   Assessment of the
                       new entry
Tata Motors-Jaguar Land
   Rover $2.3 billion
Queries
Source: Bloomberg & ET

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Merger & Acquisition

  • 1.
  • 3. 2 + 2 = 5 effect
  • 4. To Boost Our Company's current Performance M&A 2 Reasons To Reinvent our Business Model
  • 5. Study By Hewett Association 162 Organization At least 1 M&A M&A failure 70% - 90% 69% says Culture as Main Challenge during M&A
  • 6. Lack of courage No common vision Ignorance Team resourcing Poor communication Lost baby with bathwater Poor governance Poor programme management Weak leadership Ignorance Poor governance No common vision Lack of courage Weak leadership Nasty surprises resulting from poor due diligence Team resourcing Poor programme management Lost baby with bathwater
  • 7. Impact of Culture on Mergers & Acquisitions
  • 8. 7 Pitfalls Preoccupation List-making Organizational Proliferation Infrequent and irrelevant communication Triangulation The relatives The guiding light
  • 9. Preoccupation Canada individual preoccupation "How is this all going to impact me?" France and Italy turn to unions Go on strike Example French railroad Demise of strike December 1995 the Juppé government subway workers Strategy Acceleration
  • 10. List-making Example require Mexicans structure and definition than do Canadians role and responsibilities Strategy Concentration
  • 11. Organizational Proliferation Canadian managers expect input from these teams and committees Example French members of these committees and teams expect direction from their managers. Accelerate, Strategy Concentrate & Adapt
  • 12. Infrequent and irrelevant communication The working languages of the two organizations involved are not the same. Case of a Norwegian - American joint venture Accelerate, Strategy Concentrate & Adapt PricewaterhouseCoopers survey of 124 mergers
  • 13. Triangulation Clear lines of authority Web of conflict Clear understanding Two Quickly overwhelmed Filipino employee Managers Perform two separate jobs Concentrate and Strategy Adapt
  • 14. The relatives The relative forces of time and space Japan 30 years long-term North America 3 years Different time zones, regions, countries and organizational units. Strategy adapt adapt
  • 15. The guiding light Primary roles Leader Vision and inspire others Example- Charisma and a positive personal image are important attributes of leadership in the U.S., more so than in Canada. Strategy adapt
  • 16. Overcoming The Culture Impact Pre Combination Combination -Canadian- -Swiss- Long Term (integrating the Short Term Oriented companies) Oriented Solidification and Assessment of the new entry
  • 17. Tata Motors-Jaguar Land Rover $2.3 billion