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Ralph Paglia Interview in Dealer Management Weekly
 

Ralph Paglia Interview in Dealer Management Weekly

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Ralph Paglia Interview in Dealer Management Weekly

Ralph Paglia Interview in Dealer Management Weekly

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    Ralph Paglia Interview in Dealer Management Weekly Ralph Paglia Interview in Dealer Management Weekly Document Transcript

    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Tuesday, September 25, 2007 LATE & BREAKING NEWS LITHIA WILL SWITCH TO NO-HAGGLE: Lithia Motors Inc. will switch to no-haggle vehicle pricing at its more than 100 dealerships within three years, CEO Sid DeBoer says. The public retailer calls its program "Assured Cars and Trucks." In its first phase, Lithia sets maximum prices for new vehicles - generally less than automakers' sticker prices - that leave little room for negotiation. The pricing policy also covers used vehicles. Automotive News, September 24, 2007 Recent Related Digests: q Lithia Motors Will Launch Separate Used-Car Chain WILHITE RESIGNS FROM HYUNDAI: Steve Wilhite has resigned as chief operating officer of Hyundai Motor America after a little over a year at the automaker....Mr. Wilhite's resignation comes just days before Hyundai's annual national dealer meeting in San Diego this Thursday...Mr. Wilhite's tenure at Hyundai has been rocky; speculation about his departure has been buzzing on the grapevine for months. AdAge.com, September 24, 2007 Recent Related Digests: q Hyundai Seeks to Shed 'Value' Image in New Campaign Videos & Voices of Significance This Week http://www.automotivedigest.com/DealerMgmtWeekly.html (1 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Ralph Paglia ADP Dealer Services Challenges and opportunities facing ADP Dealer Services =========================================Advertisement========================================= This Week: Ralph Paglia Ralph Paglia joined the ADP Dealer Services Division, headquartered in Hoffman Estates, IL, as their Director of Digital Marketing responsible for OEM and National Accounts in March, 2007. He is focused on developing ADP's Digital Marketing growth opportunities with car companies and enterprise level dealer organizations. Prior to joining ADP, Ralph served as OEM Partnership Executive for the Reynolds and Reynolds Company of Dayton, OH. Ralph Paglia Director – Digital Marketing 1. When responding to an Internet sales lead, which comes first, ADP Dealer Services an e-mail or a phone call? Ralph_Paglia@ADP.com An email response that provides the information requested by the customer is a non-negotiable aspect of successfully responding to Internet leads because it is what the consumer expects, and usually what they have been promised by the web site where they submitted their inquiry. However, immediately following that initial email, your most successful approach is to get the customer on the phone as soon as possible. The quick e-mail providing fast and written answers to the customer's questions can help you start to establish some rapport on the phone. 2. How do you handle a known subprime customer versus a customer with good credit or someone you can't identify? Where prime credit customers will get what they want, subprime customers need flexibility to switch to a different vehicle. The subprime http://www.automotivedigest.com/DealerMgmtWeekly.html (2 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads buyer can come in looking for a truck and drive out in an economy car. If you don't know the customer's credit background, there are usually some quick giveaways. The customer could mention that they currently have a high interest rate on their existing note. The primary objective of making a connection with a prospective customer is to establish some level of positive rapport. One of the biggest mistakes most sales professionals make is getting into discussions around credit background before the customer has been to the dealership. 3. How do you handle your own dealership's Internet leads versus third party leads? With a dealership lead, the customer has indicated a certain level of acceptance and a willingness to do business with that dealership, or you would never have obtained the lead. It's only natural your own leads will close at a higher rate. One of the best practices with third party leads is to invite them to your web site. But do it quickly. Keep in mind those third party leads are probably going to several dealers at once. You're competing with other stores. It's like a horse race. The gun goes off and the fastest horse to the finish line wins. Time is super critical. With leads from your own web sites, you still have the burden of responding quickly, but there's a little more leeway, a little less work to do. You don't have to spend as much time convincing them your dealership is a good place to do business; they've already indicated that they are willing to do business with your store. 4. Are there differences in best practices between new vehicle shoppers and used vehicle shoppers? With a used car shopper, you're going to get into a lot more phone and physical running-around work than Internet work. New car shoppers will look more to the Internet. A used car shopper is looking for a specific vehicle online, and if the car that generated the lead is no longer available, then you need to tell them it's under contract, but that you have a number of other vehicles very similar to it. A new car buyer isn't as concerned with supply because he or she knows that the manufacturer will always make more, or your store can locate the vehicle they want. Compared to used car leads, whether or not you are successful in making a sale to a new car lead seems to depend a lot more on how you treat the customer than whether or not you have it in stock, or even the exact pricing specifics. Convenience is a very big factor in successfully handling new car leads. If the customer can get the deal done by phone and email and then come pick up their car in less than an hour, you'll get great CSI scores. =========================================Advertisement========================================= http://www.automotivedigest.com/DealerMgmtWeekly.html (3 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Online shopping isn't about clicking. It's about closing. Online lead providers love to talk about how much traffic they generate. They're less eager to talk about how many sales they generate. Except AutoUSA. We consistently deliver the industry's top lead-to-close ratio. Click here to find out why. SIGNIFICANT NEWS News digested 09/17/2007 -- 09/21/2007 1) Analysts: Auto Sector Recession 'Armageddon' for Detroit 2) JD Power: Large Pickup Market Share Hits 20-Month High 3) Jim Press Aims To Increase Market Share While Shrinking Dealer Body 4) US Health Agency Retracts Advice to Employees to Purchase Foreign Cars 5) Megadealer Penske Boosts Profits with Foreign Franchises 6) AutoUSA Initiative Results in High New-Car Closing Rate 7) Automakers, Consumers Moving Towards Crossovers 8) Hybrid Sales Jump 49% This Year 9) GM Offering Zero Percent Interest to Move Out 2007 Models 10) Another Marketing Exec Leaving VW 11) Francisco Codina Leaving Ford 12) JD Power Answers the Question: What Do Women Want? =========================================Advertisement========================================= http://www.automotivedigest.com/DealerMgmtWeekly.html (4 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads DEPARTMENTS Industry Conferences Coming Up Press Releases Worthy of Read People Going Places What Industry Leaders are Saying "Elite Wheels" Vehicle Reviews =========================================Advertisement========================================= Industry Conferences Coming Up 23rd Annual Clean Air Conference Breckenridge, Colorado, September 24 - September 27, 2007 International Trucking Show Los Angeles, CA, September 28 - September 30, 2007 Visit Calendar of Industry Events for More Information on These Events http://www.automotivedigest.com/calendar.asp?mod=calendar Return to top =========================================Advertisement========================================= Press Releases Worthy of Read http://www.automotivedigest.com/DealerMgmtWeekly.html (5 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads This Week's FEATURED Industry Press Releases Auto Dealer Traffic Certified as Google AdWords Company For Third Year (9/19/2007) AutoTrader.com Ranks Highest In Overall Satisfaction Among Both New and Used-Vehicle Services in J.D. Power and Associates Study (9/21/2007) Compli and Hudson Cook LLC Form Alliance to Provide Expert Compliance Content to U.S. Auto Dealerships (9/20/2007) DataScan Field Services Contracts with Chrysler Financial for Off-Lease Inspections (9/17/2007) Georgia Auto Dealership Increases Internet Car Sales with Dealerskins Web Solutions (9/18/2007) Click here for more Industry Press Releases! =========================================Advertisement========================================= People Going Places WHO: Francisco Codina WHERE: Ford Motor Company WHAT: Francisco Codina, Ford Motor Co's US sales chief, is retiring on November 1. Codina, 55, has been group vice president of North American marketing, sales and service since early 2006. He joined Ford in 1977. His career included being head of the customer service division, general marketing manager for Ford division and president of Ford of Argentina. Ford has not named a replacement, but says it will begin a search immediately. READ ABOUT MORE PEOPLE! =========================================Advertisement========================================= What Industry Leaders are Saying http://www.automotivedigest.com/DealerMgmtWeekly.html (6 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Analysts: Auto Sector Recession 'Armageddon' for Detroit: q "I'm predicting that we will be in a recession around the end of this year. Quite honestly, that would be an Armageddon type of scenario." -- Erich Merkle, director of automotive forecasting, IRM Inc q "The Detroit 3 are struggling enough right now on what we forecast is a 16 million light-vehicle year for 2007." -- Ephraim Levy, analyst, Standard & Poor's Equity Research Sourced From: Automotive News, September 17, 2007, page 1 Return to top =========================================Advertisement========================================= Elite Wheels Vehicle Reviews Mazda6 Upgraded Inside and Out for 2007 Return to top =========================================Advertisement========================================= 1) Analysts: Auto Sector Recession 'Armageddon' for Detroit http://www.automotivedigest.com/DealerMgmtWeekly.html (7 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Situation q These are not happy days for Detroit 3: sales down 7.9% in 2007, car sales declined 13.5% q Market share for GM, Ford, Chrysler continues slide, down almost 3 percentage points in 1st 8 months of 2007 q US automakers have been bleeding market share for years in a robust market q New-vehicle sales in US haven't dipped below 16M since 1998 q Car-truck sales trailed 2006 in 6 of 8 months in 2007; sales have been down for 3 months in a row q Even Toyota suffered sales declines in July and Aug Significant Points q Some analysts see signs of an auto recession q Has not been full-fledged auto recession since early 1990s q Last 8 years (1999-2006) have been best in history of US auto industry q Detroit 3 have lost 18.5 points of market share; fallen from 69.8% in 1998 q In 1998, Detroit 3 sold 10.9M new cars and light trucks; in 2006 they sold 8.9M q If market dropped to 14M, the Detroit 3 would be looking at annual sales of 7M Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23128 Sourced From: Automotive News, September 17, 2007, page 1 Return to top =========================================Advertisement========================================= 2) JD Power: Large Pickup Market Share Hits 20-Month High http://www.automotivedigest.com/DealerMgmtWeekly.html (8 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Situation q Large pickup market share has hit 20-month high of 14.9%, says JD Power report q And net prices for large pickups being driven closer together by intense competition q Incentive spending on large pickups was $4.5K on average in August, playing a key role in driving sales q Incentives haven't been that high for large pickups since July 2006 Significant Points q Price gap for the 7 large pickups narrowed from $4.8K in Jan to $3.4K in August q Loyalty ratings among large pickup owners hit 74.2% in August q That's 2nd-highest it's been in past 20 months Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23098 Sourced From: J. D. Power and Associates, September 19, 2007 Return to top =========================================Advertisement========================================= 3) Jim Press Aims To Increase Market Share While Shrinking Dealer Body Situation q Jim Press made surprise career move to join Chrysler LLC; said time was right for job change q New job as vice chairman/president gives him opportunity to apply lessons learned at Toyota q Chrysler in midst of turnaround; lost $680M in 2006 and $2B in 1st quarter of 2007 Jim Press q Cerberus Capital Management LP bought 80.1% stake in Chrysler in August q Number of Chrysler dealers may have to be reduced to strengthen network Significant Points q Mr Press expects Chrysler and other US automakers to re-gain market share q Chrysler's effort to shrink dealer base would continue q Compelled by Cerberus's offer to help rebuild American icon http://www.automotivedigest.com/DealerMgmtWeekly.html (9 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads q Chrysler hadn't made responses necessary to keep retail organization profitable q Cerberus making moves to build top-notch management team Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23097 Sourced From: Detroit News; The Wall Street Journal, September 21, 2007 Return to top =========================================Advertisement========================================= 4) US Health Agency Retracts Advice to Employees to Purchase Foreign Cars Situation q Under mounting pressure, US Department of Health and Human Services issued apology for advising 67K employees to purchase Japanese or S Korean cars q Move shows that Detroit 3 still have some clout, despite recent political defeats q Including tighter fuel economy rules recently passed by Senate q Department e-newsletter advised buying Toyota, Honda, or Nissan over Chevy, Ford, or Dodge to cut back on fuel costs Michael Leavitt q Michigan's 15 House Representatives all complained to Health and Human Services Secretary Mike Leavitt Significant Points q E-newsletter listed top 12 "green" cars, according to American Council for an Energy Efficient Economy q All 12 models were Japanese or S Korean q List included Toyota Prius and Yaris, Honda Fit and Hyundai Accent q As well as hybrid versions of Nissan Altima, Honda Civic, Toyota Camry Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23113 Sourced From: Financial Times; Detroit News September 21, 2007 Return to top http://www.automotivedigest.com/DealerMgmtWeekly.html (10 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads 5) Megadealer Penske Boosts Profits with Foreign Franchises Situation q US-made autos have declined in sales volume over the past several years q Penske Automotive Group began buying foreign franchises several years ago q Now PAG is expanding its overseas franchises, totalling 145 in UK, Germany q JP Morgan analyst Ed Yruma: PAG focus on import brands largely overlooked by others q PAG won sole right to distribute Smart cars in US due partly to global outreach Significant Points q Analysts see Penske as 1 dealer capable of bringing global market to the US q Luxury autos, imports make up 95% of Bloomfield Hills, MI-based megadealer q Diversification has helped Penske weather sales decline in N American market q Total US sales fell 2.8% in Aug, to 11M, lowest year-to-date total since 1998 q New-car sales up 2.2% in UK, where 90% of PAG's non-US sales are concentrated Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23126 Sourced From: Detroit News, September 17, 2007 Return to top 6) AutoUSA Initiative Results in High New-Car Closing Rate Situation q Kain Automotive, training/consulting group, ran 6-month study of lead providers q Kain found that among 80 dealers, Jan-June, AutoUSA close rate at 11.61% q 2nd-closest to AutoUSA is Autobytel, about 3% behind, both way ahead of the rest q AutoNation pleased by close rate through AutoUSA, 20% higher than other providers Significant Points q High AutoUSA close rate attributed to close partnerships w/ top websites q Top-rated websites include Edmunds.com, Kelley Blue Book, MSN and Yahoo! q AutoUSA increased capital expenditures, hired top-notch employees to reach goals q AutoUSA employees hired for technical expertise and customer-oriented focus http://www.automotivedigest.com/DealerMgmtWeekly.html (11 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23117 Sourced From: AutoUSA Press Release, September 17, 2007 Return to top 7) Automakers, Consumers Moving Towards Crossovers Situation q More consumers reject minivans, truck-based SUVs q Looking at crossover utility vehicles q They're like an SUV but built on car chassis for smoother ride 2008 Ford Taurus X q Crossover sales also impacting minivans q Ford, GM no longer selling minivans q Chrysler hopes innovation holds its minivan customers Significant Points q Crossovers outsold truck-based SUVs for 1st time last year; 2.4M total units q More than 50 models are now on market; could be 80 in 2 years q Crossovers range from small 4-passenger to models that seat 8 q Detroit automakers hope to recapture customers who abandoned SUVs q Detroit's market share under 50% for 1st time ever q Ford crossover sales up 44% this year Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23109 Sourced From: AP via MSNBC, September 21, 2007 Return to top 8) Hybrid Sales Jump 49% This Year http://www.automotivedigest.com/DealerMgmtWeekly.html (12 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Situation q Sales of hybrid vehicles up 49% so far in 2007 q Midwest region leading charge; sales there up 47% Significant Points q OK leads all states w/ 143% jump in hybrid sales q RL Polk says 215,997 new hybrid vehicles registered in 2007 q Toyota Prius and Camry Hybrid most popular models q HI only state to register decline in hybrid sales q Elsewhere, West region up 52%, Northeast up 49%, South up 42% q Analysts say hybrid sales likely to surpass 300K units this year Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23129 Sourced From: AP via Detroit News, September 18, 2007 Return to top 9) GM Offering Zero Percent Interest to Move Out 2007 Models Situation q GM giving zero-interest loans of up to 5 years on some 2007 Chevy Silverado and GMC Sierra large pickups to clear them out q Program designed for GM to "continue its sales momentum" and clear 2007 models from lots q Program also offering $1K discounts on models including 2007 Chevy Impala and Saturn Ion sedans, GMC Yukon SUVs q Leihmann Brothers analyst Brian Johnson says GM will be challenged to clear out light trucks Significant Points q $1K discount also being given on 2008 Buick Lucerne and Pontiac G6 models q Chevy Silverado saw 2.2% sales decline this year through Aug q GMC Sierra saw 2.4% sales decline through Aug 2007 q Large pickups represent about 25% of GM's US sales Read Quotes Click Here for Full Digest and Source Article: http://www.automotivedigest.com/DealerMgmtWeekly.html (13 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads q http://www.automotivedigest.com/view_art.asp?articlesID=23131 Sourced From: Detroit News, September 21, 2007 Return to top 10) Another Marketing Exec Leaving VW Situation q David Goggins has left position as director of product marketing and strategy at VW after 14 months q Kerri Martin, former director of brand innovation, and Karen Marderosian, former director of marketing and brand experience, also left VW this year q Goggins is going back to Bentley, where he had been marketing chief until July 2006 David Goggins q VW sources say marketing dept is being overhauled as company moves to Virginia from Detroit q And few of current marketing team will be asked to move along w/ company Significant Points q Martin brought on ad agency Crispin Porter during her tenure q 9 key employees have left VW in past 18 months q This year VW has seen stalling sales due to lack of new product Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23130 Sourced From: ADWEEK, September 21, 2007 Return to top 11) Francisco Codina Leaving Ford http://www.automotivedigest.com/DealerMgmtWeekly.html (14 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads Situation q Francisco Codina, group VP of marketing, sales, and service leaving Ford on Nov 1 after 30 years q Ford president of the Americas Mark Fields gave Codina credit for starting to stabilize retail market share q Even though company has missed key retail share objectives in past several months Francisco Codina q Shoring up consumer sales critical to Ford's ability to stop losing money, limit job cuts q But all of Detroit 3 still having trouble convincing consumers to buy their products Significant Points q Rumors have spread throughout Ford for months that Codina would be leaving q Ford currently has 44K N American job cuts underway q Ford's retail market share fell to 12.5% in July, after hovering around 13% q If Ford hires a new CMO to replace Codina, it will have 41 corporate officers q Down from 53 corporate officers when turnaround plan was announced in Jan 2006 Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23096 Sourced From: Detroit Free Press; Detroit News, September 21, 2007; AdAge, September 21, 2007 Return to top 12) JD Power Answers the Question: What Do Women Want? Situation q Luxury car w/ highest male ownership is Audi RS4; w/ highest female ownership is Volvo S40 q Women's top 10: sensible, entry-level cars, small SUVs; stress safety, 2008 Volvo S40 quality, reliability, value q Volvo brand dominated top 10 w/ 3 winners; #1 luxury brand for female ownership overall q Most popular, w/ 58.3% of all female buyers, was VW's New Beetle q Including non-luxury brands, Suzuki was # 1 brand purchased by women this year q JD Power's Power Information Network's survey of cars w/ highest percentage of female ownership Significant Points http://www.automotivedigest.com/DealerMgmtWeekly.html (15 of 16)9/27/2007 5:30:26 PM
    • DEALER WEEKLY -- 'Armageddon' In Store for Detroit?; ADP's Paglia on Managing Leads q Men more likely to buy cars w/ their heart; women w/ their head q Volvo popularity doesn't translate to sales: S40 sale down about 17% YTD q BMW 3 Series sales up about 25%; not on PIN's top 10 list of women's favorites q Including non-luxury brands, women bought 37.3% of new vehicles in 2007 thru Aug q Most popular luxury list purchased by women are entry level for their respective brands Read Quotes Click Here for Full Digest and Source Article: q http://www.automotivedigest.com/view_art.asp?articlesID=23110 Sourced From: Business Week, September 20, 2007 Return to top To advertise in Dealer Management Weekly, Click Here or email Chuck@automotivedigest.com To Unsubscribe go to http://www.automotivedigest.com/unsubscribe.asp http://www.automotivedigest.com/DealerMgmtWeekly.html (16 of 16)9/27/2007 5:30:26 PM
    • Automotive news - From AutomotiveDigest.com http://www.automotivedigest.com/ (1 of 2)9/27/2007 5:30:33 PM
    • Automotive news - From AutomotiveDigest.com http://www.automotivedigest.com/ (2 of 2)9/27/2007 5:30:33 PM
    • Automotive news - From AutomotiveDigest.com Tips q Write Phone Scripts that Seal the Deal. Cars.com q Make It Personal: Communication is Key. Cars.com q To BDC or Not to BDC?: Staffing strategies that drive online sales success. Robert Harkins Cars.com AON, Resource q Stop the Turnover: Seven Basic Reasons Salespersons Fail Automotive Automotive Profit Builders, Inc. (Compliance): q It is about an Automotive Sales Process... Not Just the Right Skill Set JRC Training Solutions "Do not try to reach 100% of your service q Not Closing Slam Dunk Sales? Make Sure it is not a Ticking Bomb that contract penetration by Blows you out of the Sale packing payments, not Bob Janet reporting cash deals over $10,000, and doing any thing that looks at least bit illegal Tools in selling extended service contracts." www.aonwarranty.com Dave Robertson President, Assn of F&I http://www.automotivedigest.com/tips_and_tools.asp (1 of 3)9/27/2007 5:30:34 PM
    • Automotive news - From AutomotiveDigest.com Professionals: q Give Every Lead Its Due: Perception, Process and Persistence Drive the Dave Robertson Sale. "Don't use the word President, Assn of F&I Cars.com 'best' when discussing a Professionals: finance charge." q Emails that Sell Cars: Templates Save Time, Personalization Saves the Sale. "Do give new and used Cars.com www.afip.com vehicle customers q Equally Equipped: Small Town Dealers Find Competitive Boost with Cassie Broemmer ample time to review Online Advertising. Director of Marketing, loan documents before Cars.com Van Tuyl Automotive: signing and definitely q Combating Low Grosses: Use Warranties & Service Contracts As a Sales before leaving the Tool "Don't let Internet Sales dealership" people cherry pick Bob Janet leads that come into the www.afip.com/home. q Make More Money: Sell and Service More Cars to Women! dealership. A lead is a asp AWARE for Women lead is a lead." Mike Johnson q New Tool for the Web Savvy: How (and WHY) to Implement Behavioral Owner, Antelope Targeting vanenterprises.com Valley Ford: Jumpstart Automotive Media "Do encourage your sales team in inquire into the tastes, lifestyle, Got a Tip or a Tool for Dealer Management? Send us your great ideas. and driving habits of prospects and customers to be sure Name: you get the right car for Email: Submit your ideas and we'll post them the right customer." on this page. Dealership: www.avford.com Hugh Roberts My Tip or Rawls Group: Tool: "Do practice self control when you are Send Tip or Tool Clear Form dealing with a member of a family owned dealership. Back off and give the kid some space. And avoid http://www.automotivedigest.com/tips_and_tools.asp (2 of 3)9/27/2007 5:30:34 PM
    • Automotive news - From AutomotiveDigest.com parent-child comparisons particularly if you have a dominate personality. The kids are going to do things differently and may be just as competent as their parents." www.rawlsgroup.com ©2007 Automotive Information Network, Inc. All rights reserved. Privacy Policy http://www.automotivedigest.com/tips_and_tools.asp (3 of 3)9/27/2007 5:30:34 PM
    • Automotive news - From AutomotiveDigest.com Please enter the following information to login and gain Free Access to Automotive Digest and Automotive Information Network, Inc. Premium content. Please enter your e-mail and password to sign in: E-mail: Not a Member? Register for FREE! Login Password: Forgot Your Password? Send us your email address, and we’ll send you your password. E- mail: Submit ©2007 Automotive Information Network, Inc. All rights reserved. Privacy Policy Register for a FREE login http://www.automotivedigest.com/VisitorLogin.asp?lb_redirect=FALSE9/27/2007 5:30:36 PM
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    • http://www.chrome.com/landingpages/construct_banner_DMW_Sept18.do Chrome Construct ™ The Vehicle Research, Configuration and Comparison Tool for Automotive Website Development. LEARN MORE Product Details Case Study: How Vehix. Contact Chrome today to learn how Chrome Construct can minimize your com saved development development time, deliver the most accurate and up-to-date vehicle time and increased pricing and options to your end-users, and make it simple to construct customer satisfaction with the systems you need. Chrome's web services, Name: * Case Study: How Adicio uses Chrome's web services to increase online traffic Company: * and revenue for automotive sites Phone: * Why Chrome Email: * Chrome State: * Home To learn more, contact us today at Submit Reset * Required Fields 800-936-8906, Press #2, and a Chrome Construct combines vehicle Chrome representative will assist research, configuration and you. comparison tools into one web service, making it easy for you to construct systems that display and configure vehicles. At Chrome Systems, we acquire, normalize, analyze, and improve raw automotive data, then align it with a comprehensive web service interface. http://www.chrome.com/landingpages/construct_banner_DMW_Sept18.do (1 of 2)9/27/2007 5:30:44 PM
    • http://www.chrome.com/landingpages/construct_banner_DMW_Sept18.do You simply write the calls that allow your application to use our data, then present that data the way your business needs it—in high-powered dealer sites, or information-rich portal and media sites— with no complex database schemas to build and maintain. It's simple, flexible and complete...it's Chrome Construct! Privacy Policy © 2007 Chrome Systems, Inc. All Rights Reserved. http://www.chrome.com/landingpages/construct_banner_DMW_Sept18.do (2 of 2)9/27/2007 5:30:44 PM
    • Signup HOME FIND A DEALER ABOUT AUTOUSA CREDIT CHALLENGED DEALER LOGIN Welcome to AutoUSA! BECOME AN EDMUNDS Find out what nearly 5,000 dealers already know: AutoUSA is the PREMIER DEALER TO: most effective source of online customers in the business. Increase targeted traffic to your website More than 80% of car buyers in your market use the Internet to research vehicles and compare dealerships. AutoUSA makes sure your dealership gets the attention – and the sales – it deserves Increase qualified through our Online Customer Acquisition NetworkSM. customer phone calls Increase in-market With AutoUSA, your dealership is presented to consumers on the web’s most popular lead volume independent automotive sites. Only AutoUSA has priority status with all the top websites, including Enhance your dealership's Edmunds, Kelly Blue Book, MSN Autos, AOL Autos, Yahoo! Autos, NADA Guides, Intelliprice and brand with ready-to-buy more. Plus, unlike lead aggregators, we never generate low-closing leads using email campaigns online customers in your and giveaways – and that’s a promise you can bank on. In fact, we’re the only service in the area looking for the industry willing to pledge our principles in writing Click here to view our pledge. make and model you sell! Acquiring customers is just the start. Before you ever see a single name, we scrub and filter the Join a Network that customer data you receive, so you get nothing but legitimate, motivated buyers. That means your Delivers Results. closing rate will be higher and your cost per sale will be lower with AutoUSA than with any other Complete the form to have element of your marketing program, including TV, radio and direct mail. someone contact you or call 1-800-243-9935 Why spend your advertising dollars anywhere else? Sign up with AutoUSA and increase your sales today! REGISTRATION FORM Name * Dealership Name Telephone Ext * Email * Dealership Address City -- * Zip State AUSA Product of Interest New Car Referral Program Submit * Required Online Customer Acquisition NetworkSM http://admin.autousa.com/pub/DealerSignup/Signup.aspx?id1=AutomotiveDigest&id2=februaryintextual20079/27/2007 5:30:48 PM
    • Dealers - Increase Your Profits by Using ATC Open Today. http://atcopen.form25.com/ainr_dmnews (1 of 2)9/27/2007 5:30:51 PM
    • Dealers - Increase Your Profits by Using ATC Open Today. Register Now Privacy Statement | Questions or Problems Powered by LeadGenPro v2.00 Copyright © 2007 MarketPathSolutions LLC. All Rights Reserved. http://atcopen.form25.com/ainr_dmnews (2 of 2)9/27/2007 5:30:51 PM
    • Kelley Blue Book | The Trusted Resource for over 80 Years. REPORT VALUE HOME ABOUT US PRESS ROOM CONTACT US FAQ PLACE ORDER GET ALERTS http://www.800bluebook.com/dealer_product_showcase.shtml (1 of 2)9/27/2007 5:30:57 PM
    • Kelley Blue Book | The Trusted Resource for over 80 Years. DEALER SOLUTIONS PARTNER SOLUTIONS OEM SOLUTIONS BLUE BOOK DEALER SHOWCASE DATA & INTEGRATION TOOLS KBB.COM ADVERTISING PUBLICATIONS LEADDRIVER - TRADE-IN KARPOWER ONLINE DATA & INTEGRATION TOOLS USED CAR CDM DIGITALLOT POWERSYSTEM MARKET RESEARCH OLDER CAR KARPOWER ONLINE LEADDRIVER - TRADE-IN EARLY MODEL CDM DEALER SERVICES MOTORCYCLE LOCAL INSIDER REPORT MOTOR HOME POCKET KARPOWER TRAVEL TRAILER WINDOW STICKERS NEW CAR BLUE BOOK CLASSIFIEDS RESIDUAL VALUE DATA & INTEGRATION TOOLS SIGN UP FOR PRODUCT ALERTS KARPOWER ONLINE LIMITED TIME OFFER REPORT A VALUE Don’t be left behind! Learn about new product KARPOWER Online is now available. Sign up today for the most advanced pre- This feature allows you to report a KBB value updates and releases the second they are Sign up today! owned retailing product in the industry. Sign for investigation by our research team to available from Kelley Blue Book. up today and receive one month free. verify its accuracy. privacy policy - © 2007 by Kelley Blue Book Co., Inc. All Rights Reserved. http://www.800bluebook.com/dealer_product_showcase.shtml (2 of 2)9/27/2007 5:30:57 PM
    • Network Solutions Voice | DealerSuite.com SELL CARS PARTS AND SERVICE PROFITABLY™ FAQ » Products & » Training » Subscription » Support Solutions Services Applications You are here: DealerSuite > Products & Services > Dealership-Wide Solutions > Network Solutions > Network Solutions Voice Network Solutions Voice Search DealerSuite.com ADP Network Solutions Voice WELCOME RELATED LINKS » Network Solutions Home » Network Phone ASP About Us » Network Phone Contact Us Enterprise Documentation » Network Phone Members Home Page Success Stories Quick Find Dealer Testimonial DealerSuite Login Driving Results Through Login Assistance Dealer Services Canada ADP's Integrated DealerSuite Sitemap Solutions. Click Here Print Page Dealer Services Int'l For DealerSuite.com support call 877.483.9171 option 3 To learn how ADP Dealer Services can help your business, call 888.424.6342 Old phone systems can be frustrating due to limited functionality, poor scalability, and an inability to http://adp.dealersuite.com/DSHome/ProductsServices/dealerSolutions/networkSolutions/voice/index.jsp (1 of 4)9/27/2007 5:31:06 PM
    • Network Solutions Voice | DealerSuite.com support your business needs. Network Phone with an IP telephony platform will easily change and grow to meet your dealership needs. ADP's Network Phone ASP ADP’s Network Phone ASP is a self sufficient phone system that includes not only the phones, but the phone lines including local and long distance service, software, and system maintenance as well. ADP’s Network Phone ASP delivers the upgrades, the http://adp.dealersuite.com/DSHome/ProductsServices/dealerSolutions/networkSolutions/voice/index.jsp (2 of 4)9/27/2007 5:31:06 PM
    • Network Solutions Voice | DealerSuite.com maintenance and provides calling anywhere in Canada and the U.S. all for one, simple, fixed fee per user. Click Here for more information on ADP Network Phone Enterprise. ADP's Network Phone Enterprise ADP’s Network Phone Enterprise allows integration to ADP’s w.e. b.Suite™ and w.e.b. CRM systems giving your employees instant access to complete customer information when they answer the phone. Employees can now recognize http://adp.dealersuite.com/DSHome/ProductsServices/dealerSolutions/networkSolutions/voice/index.jsp (3 of 4)9/27/2007 5:31:06 PM
    • Network Solutions Voice | DealerSuite.com and greet callers, armed with information to address their immediate needs. Click Here for more information on Network Phone ASP. About Us | Press Releases | User Agreement | Privacy Policy | ADP Inc. Use of this Web site constitutes acceptance of the DealerSuite User Agreement and Privacy Policy. © 1999 - 2007 ADP, Inc. http://adp.dealersuite.com/DSHome/ProductsServices/dealerSolutions/networkSolutions/voice/index.jsp (4 of 4)9/27/2007 5:31:06 PM
    • Welcome to the Autobytel Dealer Extranet Tracking High Quality Customers in your local area? Do you know how many high quality, serious car buyers in your area are asking for the make and model that you are selling? Find out now! Fill out this simple form to get a quality customer estimate for your dealership and let Autobytel put your Dealership First to close more car sales, more cost-efficiently! In addition to new car customers, our Special FinanceLeads program provides Fresh Credit Applications from customers applying for auto loans in your area. Our experience in special finance lending will help you customize a program to maximize your used car sales and F&I opportunities. If you're ready to fulfill the promise of online auto sales, contact us immediately: Bob Chika Scott Pechstein Special Finance Leads National Sales Director Bob@car.com ScottP@autobytel.com Phone: (877) 264- Phone: (800) 785-4489 7989 * Indicates required fields Name: * Dealership: * Telephone: * Email: * Franchise: Select... * Select... Select... http://www.autobyteldealer.com/index.cfm?pageCall=estimator (1 of 2)9/27/2007 5:31:11 PM
    • Welcome to the Autobytel Dealer Extranet Zip Code: * Lead 10 Miles 10 Miles 10 Miles Radius: 15 Miles 15 Miles 15 Miles 25 Miles 25 Miles 25 Miles 50 Miles 50 Miles 50 Miles 75 Miles 75 Miles 75 Miles 100 Miles 100 Miles 100 Miles I would like more information about: Sales Leads (Check all that apply) Special Finance Leads Submit http://www.autobyteldealer.com/index.cfm?pageCall=estimator (2 of 2)9/27/2007 5:31:11 PM
    • Polk Lead Scoring http://www.polkleadscoring.com/9/27/2007 5:31:15 PM
    • The Dealer's Hostile Regulatory Environment Skip intro http://www.compli.com/appraisal/9/27/2007 5:31:18 PM
    • ELITE WHEELS REVIEW… Mazda6 Upgraded Inside and Out for 2007 By: Mac Gordon / AutomotiveDigest® mac@automotivedigest.com Vehicle Analysis: Called the S Sport VE for short, the Mazda6 Sport Wagon is a “sport value,” enhanced in several way for the 2007-model edition. Built at the Ford-Mazda plant in Flat Rock, MI – along with Ford’s trendy Mustang – upgrades include several features not found in other midsize bracket products, such as Malibu, Accord and Altima. Powering the Mazd6 is a Ford-built 3.0L DOHC 24-valve engine rated at 212 hp, incorporating variable valve timing (VVT) to maximize low-end torque and high-rpm power. The test model had 6-speed AT with manual mode, front-wheel-drive and independent front/rear suspension afford good performance, earning a “recommended” rating from both Consumer Reports and Consumer Guide. All features come standard on the Sport VE, and there are lots of them. Look for 17-inch alloy wheels, side sill extensions, rear spoiler, body color sport grille, black-trimmed tail light bezels and headlamp housing, sport-type dual exhaust outlets, 8-way power driver’s seat, leather-wrapped (tilt and telescopic) steering wheel/shift knob/hand brake, 60/40 split fold-down rear seats, dual remote power mirrors, AM/FM/CD with in-dash 6-disc CD changer and Sirius Satellite radio-compatible audio, retractable/removable cargo cover and net among them. Fully-equipped, the S-VE wagon tips the cash register scales at $25,215, which includes optional Sirius Satellite radio ($430) although the capability is standard. The test vehicle delivered an average of 20 mpg both city and highway, thanks in large measure to the VVT engine, although the stickered EPA rating gave highway mileage an average of 27 mpg. Safety and Convenience: Mazda6 is packaged with six airbags – dual front, side and side air curtains. Body construction is “triple H” (extra strong) in description, with anti-lock brakes, electronic brake distribution (EBD) and traction control standard. They haven’t forgotten front and rear stabilizer bars, either, making them standard equipment to minimize rollovers. But Electronic Stability Control (ESC) is not available. Standard features include remote keyless illuminated entry, anti-theft alarm and engine immobilizer, tinted glass with sunshade, coat hooks, coin holder and cup holders. Mazda6 is warranted for 3 years/36,000 miles bumper-to-bumper including 24-hour roadside assistance. The powertrain warranty runs 5 years/60,000 miles, with 5 years/unlimited miles corrosion repair. Observations: Ergonomically, the Mazda6 was roomy in front with sufficient head room and, as the inspiration for Ford’s Fusion, more legroom than many competitors. Initial quality is vastly improved. The S-VE edition, and a hatchback sedan style is available, adds a power bucket seat with height and lumbar adjustments with an easy-to-use release to fold the split seats. Nicely-appointed trim gives the wagon a neat cache with ride quality close to that of rivals Accord, Camry and Passat. ‘Smooth as silk’ on handling and ride. The engine and tire noise could be quieter, but there was no ‘growl’ over bumpy surfaces. Mazda6 definitely belongs on an midsize wagon shopping list. Autos.com: 4 out of 5 stars for performance and handling, 3 stars for comfort and convenience. “Most impressive is the 6's steering…. Turn-in is sharp, and the variable-assist rack-and-pinion system provides good feedback and little need for correction at higher speeds.” — Automobile
    • Automotive Sales Training - BZ Results Automotive Sales Training Get Your FREE Automotive Sales Training Proposal Full Name: Dealership Name: Dealership Phone: Email: We respect your privacy BZ Results Automotive Sales Training Solution BZ Results Automotive Sales Training Solution offers dealers a complete system to improve dealership results by helping http://bzresults.est3.bzresults.net/custom/bz-sem/semBZ_training.jsp?cid=bn4 (1 of 3)9/27/2007 5:31:22 PM
    • Automotive Sales Training - BZ Results dealers prioritize areas of opportunity, assess their current state in those designated areas, introduce and implement proven best practices for better results and create a dealership specific Action Plan that details specific realistic tasks and assignments for completion by dealership team members. Our CRM Boot Camp Training Objectives: q Develop & design your dealership's CRM vision / strategy q Gather all dealership stakeholders together to craft the dealerships CRM Vision, Strategy & Action Plan q Identify your dealerships CRM ?Vital Statistics? and create a game-plan for regular monitoring of those stats to learn where your CRM plan is working and/or where it needs improvement. q Create a positive customer shopping, buying and ownership experience that increases sales & service profitability q Create a realistic Action Plan that can help to guide your dealership towards the results you?re looking to achieve. q Establish a game-plan for regular recurring visits to monitor results and develop the skill sets of those tending to your dealership?s CRM strategy q Celebrate in your success! Learn more about Dealers Boot Camp Training Fill out the form and receive your FREE Automotive Sales Training Proposal. http://bzresults.est3.bzresults.net/custom/bz-sem/semBZ_training.jsp?cid=bn4 (2 of 3)9/27/2007 5:31:22 PM
    • Automotive Sales Training - BZ Results http://bzresults.est3.bzresults.net/custom/bz-sem/semBZ_training.jsp?cid=bn4 (3 of 3)9/27/2007 5:31:22 PM
    • GearSynch <%@ Language=VBScript %> Home | Services | Resources | Testimonials | About Us | Contact | Partners | Site Map Email Collection Service for Car Dealers Special offer for Automotive Digest Subscribers What is it ? Gear Synch's MailMatch™ service for car dealers is a search of existing national "opt- in" email databases to find email addresses which belong to a dealership's customers. Once an email address for a dealership's customer is found, Gear Synch sends a message to the individual to confirm whether they want to receive emails from the dealership in the future. Gear Synch then provides the dealership with the email addresses for only those customers who wish to receive emails from the dealership! How does it work? Gear Synch works with a dealership to extract a list of customers, including their postal addresses, from the dealership's DMS. This is all the information required in order to find the email address for a customer! Once the dealership's customer information is in hand, Gear Synch begins the search of national databases. Upon completion of the project, Gear Synch provides the dealership with a list of customers and their email addresses - but only those desiring future contact from the dealership. The dealership is not charged for any email addresses for those customers who choose not to receive emails from the dealership in the future. How long does it take? Using multiple consumer databases to maximize the number of email addresses found, the process takes approximately 3-4 weeks*. What is the "Automotive Digest special pricing"? As a subscriber to Automotive Digest's newsletter, we believe your dealership realizes the benefit of having email addresses for its customers. We also believe your dealership is more likely to be interested in Gear Synch products and services than other dealerships. As such, we will offer our MailMatch™ service at a cost of $0.40* per customer email address found, limited to initial orders only. Subsequent orders will be priced at $0.50 per customer email address found. Note: This pricing will only be in effect as long as our banner advertising is active in the Automotive Digest Newsletter. Want to learn more? Call us at 1-800-697-3806 and mention the "Automotive Digest special pricing". We'll be happy to answer any of your questions! Please note this offer is exclusively for Automotive Digest subscribers. As this web- page is not reachable from our main website, please bookmark it now or take note of the following URL: http://www.gearsynch.com/AutomotiveDigest.html *Restrictions apply; additional charges may apply. Gear Synch may terminate this offer at any time. © Copyright 2007 GearSynch - All Rights Reserved http://www.gearsynch.com/AutomotiveDigest.html9/27/2007 5:31:25 PM
    • Auto Industry Forum - powered by vBulletin User Name User Name Remember Me? Auto Industry Forum Password Log in Register FAQ Premium Subscriptions Calendar Search Today's Posts Mark Forums Read Welcome to the Auto Industry Forum. Welcome to Auto Industry Forum - an automotive industry forum for professionals to discuss anything related to the automotive industry. Our goal is to become the leading resource for information exchange within the automotive industry. Please register now to join the Auto Industry Forum! (It's FREE, fast, and easy!) Forum Last Post Threads Posts Hottest Topics New Members - Post Here! (63 Viewing) Autostox - Auto Industry Prediction... New to AutoIndustryForum.com? Please feel free to introduce by autostox.com 132 360 yourself here! 09-06-2007 01:57 PM Hello everyone The Latest Buzz (52 Viewing) by lauraslyz 103 328 Discuss the latest topics and trends in the automotive industry Today 08:58 PM http://www.autoindustryforum.com/forum/ (1 of 3)9/27/2007 5:31:36 PM
    • Auto Industry Forum - powered by vBulletin Fuel Prices - Are they really that bad? Rants and Raves (38 Viewing) by UpBus.com 49 202 Have an opinion or a complaint? Post it here! 08-19-2007 06:22 AM Hot Conferences (13 Viewing) CRM Conference in Marina Del Rey Last... Questions or comments about the next upcoming conference? by DealerEd 10 60 Post here! 09-04-2007 05:09 PM Other Forums Stop working with you muscles, use General Auto Industry Forum (71 Viewing) your... Forum for questions & comments relating to the auto industry 75 277 by orellGeanda in general Today 10:04 PM Legal Questions & Answers (18 Viewing) If you have questions regarding the law, please post them An interesting Query - Cosigned with an... here. by mchastek 11 49 (NOTE - Always consult an attorney, this is NOT for legal 08-31-2007 07:13 PM advice!) Industry News Digests (41 Viewing) AD.COM - Is The World Really Running... Read the latest automotive industry news from by BluffGuy 77 107 AutomotiveDigest.com! 07-31-2007 04:05 AM make money online fast Off-Topic (58 Viewing) by makemoneyoonline 36 130 Feel free to post anything unrelated to the other forums here Today 08:09 PM Site Comments/Feedback/Suggestions (14 Any other Automotive Forums? Viewing) by HTDI-Brian 9 39 Let us hear what you think! 07-27-2007 05:24 PM Mark Forums Read View Forum Leaders What's Going On? Currently Active Users: 1315 (50 members and 1265 guests) http://www.autoindustryforum.com/forum/ (2 of 3)9/27/2007 5:31:36 PM
    • Auto Industry Forum - powered by vBulletin Most users ever online was 1625, 07-07-2007 at 04:44 AM. josephburn, contalenssss, orellGeanda, finomeneres, Loomloli, Methhbbr, Admizessedush, LONGESEAMBGAG, CindyLavender, craduassy, poulgeple, frutleste, GregBizon, CialsBredfs, OEIISJJEsjjz, dralandex, rickykemp, retamdfghe, mchastek, Ruineevoiff, Felmiterialek, lauraslyz, pongeystrhjst, makemoneyoonline, vittrazw, ruhammazahav, DalpMumpbella, nitrogen, pitupitugogo, editdiarm, olkdesrc, groumoure, Phlrdods, DumnEncoulmoK, Sncdcghj, gerald, Umbroet, hrtgfferdfd, Peequeengeque, Odonopdiump, FilippoCirri, khyelle, DrthDtery, Hausarzt*Nik, RobaRoy, RobertSEs, Bumtersonw, lestersun, immurpoms, jessyfur Auto Industry Forum Statistics Threads: 502, Posts: 1,552, Members: 4,141 Welcome to our newest member, Loomloli Today's Birthdays jeff_kershner (32) Forum Contains New Posts Forum Contains No New Posts Forum is Closed for Posting All times are GMT -8. The time now is 11:31 PM. Contact Us - Auto Industry Forum - Archive - Top Powered by: vBulletin Version 3.0.14 Copyright ©2000 - 2007, Jelsoft Enterprises Ltd. Style Design by vBStyles.com © 2005 AutoIndustryForum.com Myspace Layouts | Secured Loans | Cheap Loan | Spanish Forums | Repair Bad Credit Commercial Van Insurance Quotes http://www.autoindustryforum.com/forum/ (3 of 3)9/27/2007 5:31:36 PM
    • Mosley Automotive Group L.L.C. http://www.mosleyautomotive.com/home.cfm9/27/2007 5:31:44 PM
    • Kelley Blue Book | The Trusted Resource for over 80 Years. REPORT VALUE HOME ABOUT US PRESS ROOMCONTACT US FAQ PLACE ORDER GET ALERTS DEALER SOLUTIONS PARTNER SOLUTIONS OEM SOLUTIONS BLUE BOOK DEALER SHOWCASE DATA & INTEGRATION TOOLS KBB.COM ADVERTISING PUBLICATIONS LEADDRIVER - TRADE-IN KARPOWER ONLINE DATA & INTEGRATION TOOLS USED CAR CDM DIGITALLOT POWERSYSTEM MARKET RESEARCH OLDER CAR KARPOWER ONLINE LEADDRIVER - TRADE-IN EARLY MODEL CDM DEALER SERVICES MOTORCYCLE LOCAL INSIDER REPORT MOTOR HOME POCKET KARPOWER TRAVEL TRAILER WINDOW STICKERS NEW CAR BLUE BOOK CLASSIFIEDS RESIDUAL VALUE DATA & INTEGRATION TOOLS SIGN UP FOR PRODUCT ALERTS KARPOWER ONLINE LIMITED TIME OFFER REPORT A VALUE Don’t be left behind! Learn about new product KARPOWER Online is now available. Sign up today for the most advanced pre- This feature allows you to report a KBB value updates and releases the second they are Sign up today! owned retailing product in the industry. Sign for investigation by our research team to available from Kelley Blue Book. up today and receive one month free. verify its accuracy. http://www.800bluebook.com/ (1 of 2)9/27/2007 5:31:48 PM
    • Kelley Blue Book | The Trusted Resource for over 80 Years. privacy policy - © 2007 by Kelley Blue Book Co., Inc. All Rights Reserved. http://www.800bluebook.com/ (2 of 2)9/27/2007 5:31:48 PM
    • Automotive news - From AutomotiveDigest.com To unsubscribe to ALL Automotive Digests mailings enter you address below. To unsubscribe to a single news letter or change your email delivery format, click here. Simply enter (or copy and paste) the complete address line exactly as it appears on your Automotive Digest Weekly emails, and press the enter button. Please enter the email address that currently receives Automotive Digest Weekly: Enter Reset ©2007 Automotive Information Network, Inc. All rights reserved. Privacy Policy http://www.automotivedigest.com/unsubscribe.asp9/27/2007 5:31:52 PM