1. CURRICULUM VITAE
Mobile: 9491043738
E-mail: praveenkumargarudapalli@gmail.com
Objective:
A challenging career in the field of Electronics and communications, where I can utilize
my five years of experience, knowledge & Background for benefit and development for
the organization
Technical Skills:
Installation Commissioning and Maintenance of CTI products, IVRS, Voice Mail,
Call logger and telecom Switchs (EPABX) of all Series, combinations and configurations
of CORAL Range of switches (EX, AX, DX, and SBDX), Alcatel 4200, Avaya Definity and
SIEMENS Hi-Path Systems.
I. Work Experience:
Employer : M/s VOICEGATE Technologies India P Ltd,
Location : Hyderabad-Secunderabad
Role (current) : Deputy Manager Products Sales & support.
Role (Past) : Techno commercial Engineer.
Tenure : From June 2006 to Till Date
Team Size : Nine.
Company Description:
VOICE GATE Technologies India at Hyderabad is an Indian head office for
VOICEGATE corp. at Canada. We are engaged in development of high-end Computer-
Telephony Integration (CTI) solutions in India. We have been catering to the Indian
public sector behemoths - BSNL, MTNL, AIRTEL, TATA and Indian Railway, VOICEGATE
has been in agreement with BSNL to provide Value-Added Services to customers as a
franchisee in AP & Karnataka Telecom, VOICEGATE boasts of commissioning India's
largest automatic trunk booking system (ATBS IVRS application), Compliant Booking
System, Bill enquiry system, VGT is running public voice mail system (PVMS) for BSNL in
AP Telecom, and providing Centralized Platform Announcement for MMTS [Multi Mode
Transport System] Hyderabad.
Current and latest projects on hand:
Disaster Management System – Shamshabad International Air Port -Hyderabad
Complaint Handling System – AGC Networks - IOCL, ONGC, RSP -Kolkata Region
Total Recall - Logger – Microsoft India – Hyderabad
Disaster Management System –HSBC India 7 Locations, abroad 8 Location
Travel Agency Order Booking– Ramoji Film City – Hyderabad
Customized Application– Siemens– Hyderabad

2. Job Description:
• Pre-Sales- product development & design Support
• Preparation of product requirement documents
• Preparation of product presentations and demonstrating products
• Preparing product documents on feature wise list by comparing
• Working with team of Product UI design and development
• Product Demonstration on VAS products and Technical Support
• Installation & Maintenance support for CTI products, IVRS, Voice Mail Services and
Call logger and Bulk SMS Gateway Software products
• Configuring and Troubleshooting of Intel-Dialogic, Ei-con Diva E1 Interfaces
• Configuring and Troubleshooting of Ai-logix hardware as well as Synway hardware
for Call Logger LD 409, LD 809, NGX800, NGX1600,NGX2400 & DP PRI boards
• Product pre-delivery testing, Installing & Product Documentations on IVR Products
• Configuration and Maintenance Avaya Prologix EPABX, Siemens EPABX, Coral EPABX
DX2000, Call Billing System, Voice Mail, Call Logger, IVRS and PVMS
• VOICEGATE Products QC test for Pre-dispatch
• Sales & Technical service support to channel partners
• Generating new Business through channel partners
• Sales & Technical service support to VoiceGate branch engineers
II. Work Experience:
Employer : M/s Creative Tele Systems channel partner for Coral Telecom Ltd HYD
Client : Singareni Collieries Company Ltd., (all A.P)
Role : Service Engineer.
Tenure : From June 2001 to May. 2006.
Team Size : Three.
Job Description:
• Administration activities and Co-Ordination of the client requirement
• Handling the Entire Projects At Singareni Collieries in A.P
• Installation, Commissioning & Programming the EPABX
• Installation of Float Cum Boost Chargers with Battery Back up
• Preparation of Site Line Diagrams & Estimation for laying the Copper Cable
• Maintenance and Restoration of Trouble Shouted Switches
• Site inspection and Field Study
• To reduce Frequency in Complaints Analyzing the field Problems and Carefully
Diagnosing them
• Co-ordination of Customers and Continuous Touch with them for Spare Part Orders
• Execution of cable network
• Taking Corrective Measures & Solving Problems In the Shortest possible time and
way
Education:
• SSC from Board of Secondary School Education Oct.1995
• Intermediate in Electrical Wiring and Contracting from Board of intermediate
Education, Andhra Pradesh. With a 72.7%, Mar.1998

3. • Diploma in Electrical and Electronics Engineering from State Board of Technical
Education and Training, A.P With a 69.45%, Apr.2000
• BE in Electrical and Electronics Engineering from Vinayaka Mission University.
Involved Projects at Diploma Level:
Microprocessor based Light intensity Control. (8085)
Speed Control of 3-Phase Induction Motor Using SCRs
Critical Knowledge & Skills:
• Good analytical Skills and problem solving
• Good Communication Skills
• Knowledge of Administrative skills
• Good at managing work load and Customer Complaints
• Planning and Organizing Projects and
• I am a Fast Learner
Computer Skills:
DESKTOP APPLICATION HARDWARE
• Installation of PCs, laptops, Dot matrix Printers, DeskJet Printers, Laser Printers,
, , , , ,
Scanners and various peripherals. .
• Installation and Configuration of My SQL, Oracle 8.0, Oracle 9i
, .0,
• Install and optimize Microsoft OEM & Office 95/97,Office 2000,2003,2007, IE updates
, , , ,
• Installation and configuration of mail clients like Outlook Express and Microsoft outlook
NETWORKING
• Basic Knowledge on Networking Fundamentals
• Establish proper technical documentation and troubleshooting procedures and
maintain database for network configuration. .
• Hands-on experience in Configuring and trouble shooting of networks Equipments
-
like Switches and hubs
• Server installations and client configuration
• Policy Configuration
• Windows and Linux Server installation and configuration
Personal Details:
Father’s Name : Sri Seetha Ramulu
DOB : 28th Nov 1979
Languages Known : English Telugu and Hindi.
Martial Status : Married
Permanent Address : G Praveen Kumar
10-6-63/72/1, Behind DRDA Office,
Buranphuram, Khammam-507001
Mobile: 9491043738
Present Address : G Praveen Kumar,
D No: 1-9-535/A
ADIKMET, VIDHYA NAGAR
HYDERABAD - 500044

4. In view of my personal mentioned above, I assure you that work provided by me
is Trust Worthy and kindly request you to give me an opportunity to serve your
esteemed Organization and I confident of coming to your expectations.
Place: Hyderabad
Date: 20.03.2012 G Praveen Kumar