CIPMM Staying In Touch Newsletter (Sping 2009)

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Canadian Institute for Procurement and Materiel Management (CIPMM)

Staying In Touch Newsletter (Spring 2009)

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CIPMM Staying In Touch Newsletter (Sping 2009)

  1. 1. SPRING 2009 20th Anniversary of the Annual Materiel Management National Workshop MONTREAL, QUEBEC
  2. 2. MMI NAME CHANGE WE CHANGED OUR NAME, BUT NOT OUR MISSION! The MMI is now the Canadian Institute for Procurement and Materiel Management Inc. (CIPMM). As the organization of choice for all information sharing and professional development in public sector purchasing, contracting, inventory/asset, warehousing and supply management, we are excited that our new name emphasizes our expanded focus to reach out to procurement officers and management specialists within the government. The Board and National Office remain committed to delivering the same services and specialized quality training as well as the latest news in this vital industry. Over the coming months additional information about transitioning from the MMI to the CIPMM will be published in the Staying in Touch magazine, via e-mail updates, and web site postings. If you have questions or concerns please contact Sue Ryan at the CIPMM National Office, sue.ryan@thewillowgroup.com. Canadian Institute Institut canadien for Procurement d’approvisionnement and Materiel et de gestion Management du materiel www.cipmm-icagm.ca
  3. 3. IN THIS ISSUE... FEATURES 20th Anniversary of the Annual Materiel Management National Workshop . . . . . . . . . . . . . . . . . . . . . . 2 Looking Ahead and Celebrating the Past . . . . . . . . . . . . . . . . . 2 A WORD FROM THE PRESIDENT 20th Annual Materiel Management National Workshop: Participation Guide . . . . . . . . . . . . . . . . . . . . . . . . 3 The Institute has been running in high mode over the past several weeks. Montreal – An Educational Experience . . . . . . . . . . . . . . . . . . . 4 One of the highlights in 2009, while we celebrate our 20th anniversary, will be Update on the Institute’s Chapters the formal unveiling of our new name that has now been officially approved by and Morning Briefings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 the Board of Directors and Industry Canada. We will be known in future as the Canadian Institute for Procurement and Materiel Management (CIPMM). New Dollars to $ense Energy Efficiency While “procurement” has always been part of our mandate, incorporating Financing Workshop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 procurement in our name will hopefully be more inclusive for the many public Strengthening the Confidence of servants who are involved in the acquisition of goods, services and construction Canadians in Public Procurement . . . . . . . . . . . . . . . . . . . . . . . 9 but who do not readily identify with the materiel management community. We hope to attract a broader interest base to our activities that provide so The Procurement, Materiel Management and much useful information and guidance to both the acquisition and asset Real Property Community Management Office management officials in government. Working for You! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 In late November and early December, the CIPMM held Regional Workshops in Procurement, Materiel Management and Real Halifax and Vancouver. The format of the one-day training, followed by the two-day Property (PMMRP) Required Training Online Courses . . . . . . . 10 Workshops, were met with enthusiasm and well attended in both of the regions. Canadian Forces get new weapon against Several captivating presentations were delivered that included a representative from roadside bombs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The Office of the Ombudsman, initiatives from PWGSC, the Certification Program, and Comprehensive Land Claims, to name a few. Need stuff? Just click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 As a result of these Regional Workshops, a new Chapter of the CIPMM was Bid-Rigging: Steps to Detection and Prevention . . . . . . . . . . . 14 established for British Columbia and efforts are underway to launch a Chapter ecoENERGY Retrofit Incentive for Buildings . . . . . . . . . . . . . . 15 in the Maritimes. A Green Idea You Can Buy Into . . . . . . . . . . . . . . . . . . . . . . . 16 As President, I was privileged to inaugurate the first morning briefing session of the BC Chapter on January 27, 2009. The next day I traveled to Manitoba to REGULARS attend another morning briefing session. At this session, Martin Desnoyers from A Word from the President . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 the Canadian General Standards Board presented Bruce Mazur, from the Canadian CIPMM Awards – Call for Nominations . . . . . . . . . . . . . . . . . . 6 Grain Commission, with his certificate as a Certified Federal Specialist in Procurement, Level 1. Calendar of Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 A very dedicated and active committee has spent much time on the organization Meet your CIPMM Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 and program content for the 2009 National Workshop being held in Montreal RSVP: Your Letters and Feedback . . . . . . . . . . . . . . . . . . . . . . 17 during the week of May 11, 2009. We are moving the National Workshop this year and in 2010 to Montreal because our traditional location at the Ottawa Congress Centre is closed while a newer and bigger facility is being constructed. Moving our primary event from Ottawa to Montreal was decided after much consideration. There were no locations large enough in Ottawa to handle our Canadian Institute Institut canadien anticipated attendance. for Procurement d’approvisionnement The National Workshop is only one month away and the Program Committee is and Materiel et de gestion working very hard to produce an exciting and educational program. Please visit our Management du materiel web site, www.cipmm-icagm.ca to keep informed on the progress of the final program. We hope to see you all in Montreal in May! Staying in Touch is published in the Spring and Fall. Forward all correspondence to: CIPMM National Office 1485 Laperriere Avenue Ottawa, ON K1Z 7S8 Tel: 613.725.0980 Fax: 613.729.6206 E-mail: sue.ryan@thewillowgroup.com R.J. (Bob) Kelly President www.cipmm-icagm.ca Canadian Institute for Procurement Designed by hyper-media. and Materiel Management hyper-media creates: we’re a head above the rest ... www.hyper-media.ca C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 1
  4. 4. JOIN US IN CELEBRATING THE 20TH ANNIVERSARY OF THE MATERIEL MANAGEMENT NATIONAL WORKSHOP! Le Centre Sheraton Montreal Hotel May 11 - 15, 2009 The Canadian Institute for Procurement and Materiel Management The Workshop also includes a choice of exciting site tours (CIPMM) (formerly MMI) is proudly looking forward to celebrating of local facilities and a Tradeshow component, showcasing 20 years of success in representing the dynamic collaboration of programs, products and innovations available to assist in your functional specialists within procurement and materiel management day-to-day operations. communities within the federal public service. Join us this May in In celebration of the support that the Workshop has received over Montreal to reminisce over the last 20 years and look forward to the last two decades, special recognition of past host departments many more National Workshops. will be incorporated into the program. These departments will MMNW 2009 will provide you with innovative methods and tools also participate in the Tradeshow so be sure to visit their exhibit that will enhance your awareness and creativity. The Workshop booths and recognize the leadership that they have demonstrated provides an opportunity to learn, exchange information and net- in the community. work with your colleagues and prepare you for the increasing Register early to ensure you don’t miss out on this great opportunity challenges facing our community. and an event 20 years in the making! This year’s Workshop features three days of an unprecedented Go to www.cipmm-icagm.ca/en/mmnw/2009/index.shtml number of professional development training courses covering a for Workshop details wide array of topics. An exciting opening keynote discussion with the Honourable John Gomery and Mr. Shahid Minto will kick off the Workshop followed by a full program of presentations on what’s new and innovative in our community. LOOKING AHEAD AND CELEBRATING THE PAST 2009 MARKS THE From its humble beginning in 1989, attracting 160 delegates, to its 500+ participation in the new 20th ANNIVERSARY millennium, the Materiel Management National OF THE MATERIEL Workshop (MMNW) strives to provide members of the procurement and materiel management community MANAGEMENT with timely and comprehensive information in order to NATIONAL assist them in managing their day-to-day responsibilities and serve their clients to the best of their abilities. WORKSHOP In celebration of 20 successful years, the National Workshop is moving from the National Capital Region and is being hosted in the historic city of Montreal, Quebec. The National Workshop is taking place at Le Centre Sheraton Montreal Hotel. Nestled on the banks of the St. Lawrence Seaway, Montreal offers delegates a glimpse into Canada’s rich French heritage simply by strolling down the cobbled streets of Old Le Centre Sheraton Montreal. Visitors can also see the future…the future of Montreal Hotel fashion that is! Saint Catherine Street is known nationally as one of “the” places to shop. From sunup to sundown, and any time in between, Montreal offers guests and locals alike experiences to build their futures on. 2 S TAY I N G I N T O U C H • S P R I N G 2 0 0 9
  5. 5. MARK YOUR CALENDARS FOR THE 20TH ANNIVERSARY How can you participate? OF THE MATERIEL MANAGEMENT 1. Attend as a delegate and take advantage of five days worth of training, NATIONAL WORKSHOP breakout sessions, keynote speakers and networking events. Visit our website, www.cipmm-icagm.ca, for registration and program details. BEING HELD MAY 11-15, 2009 IN MONTREAL! 2. Support the Workshop by becoming an event partner. Show your competitors that supporting professional development opportunities is at the top of your priority list! Contact Robin Baldwin, 613.725.0980 or robin.baldwin@thewillowgroup.com, to find out how you can get the best visibility for your partnership. 3. Participate as an exhibitor and have face-to-face time with purchasing decision-makers. Take the time to review the demographic information from the 2008 Materiel Management National Workshop and start planning your sales pitches now! 4. Not sure how you think your organization should get involved? Give us a call and we will provide you with any additional information that you need to ensure proper participation. NETWORK WITH YOUR REGIONAL COUNTERPARTS! 2008 MMNW DELEGATE REGISTRATION BY PROVINCE. SHARE INFORMATION AND LEARN FROM INDUSTRY EXPERIENCE! Organizational participation as 2008 delegates, event partners and exhibitors. Agriculture and Agri-Food Canada, Ahearn & Soper Inc., Akina, altis Specialized Professional Resources, Aon Corporation, A-R Business Machines Inc., ARI Financial Services, Inc., Atlantic Canada Opportunities Agency, BMO Financial Group, Canada Border Services Agency, Canada Mortgage and Housing Corporation, Canada Revenue Agency, Canada School of Public Service, Canadian Air Transport Security Authority, Canadian Coast Guard, Canadian Food Inspection Agency, Canadian Grain Commission, Canadian Heritage, Canadian Institute of Health Research, Canadian International Development Agency, Canadian Nuclear Safety CoMMIssion, Citizenship and Immigration Canada, Colt Canada, Communications Security Establishment Canada, Correctional Services Canada, Courts Administration Service, CRD Distribution Inc., Defence Construction Canada, Defence Research and Development Canada, Department of Fisheries and Oceans, Department of Foreign Affairs and International Trade, Department of National Defence, EagleSpirit Marketing Inc., Elections Canada, Envirolaser Technologies Ltd., Environment Canada, Federal Judicial Affairs, Finance Canada, Grand & Toy, Health Canada, Human Resources and Social Development Canada, Immigration and Refugee Board of Canada, Indian and Northern Affairs Canada, Industry Canada, Infrastructure Canada, Justice Canada, Library and Archives Canada, Library of Parliament, Lyreco, Mohawk Office Supplies, National Energy Board, National Research Council of Canada, Natural Resources Canada, Natural Sciences and Engineering Research Canada, Office of the Commissioner of Official Languages, Office of the Procurement Ombudsman, Office of the Secretary to the Governor General, Office of the Superintendent of Financial Institutions Canada, Parks Canada Agency, Paystation Inc., Perfocus Management Inc., Pitney Bowes Canada, Privy Council Office, Public Health Agency of Canada, Public Safety and Emergency Preparedness Canada, Public Service Labour Relations Board, Public Works and Government Services Canada, RFP Solutions, Royal Canadian Mounted Police, Sage Data Solutions Inc., SECURIT Information Security, Senate of Canada, Service Canada, Steelcase Canada Ltd., Sterling Marking Products Inc., The Retirement Planning Institute, Totem Offisource Inc., Transport Canada, Transportation Safety Board of Canada, Treasury Board of Canada, Secretariat, Veterans Affairs Canada. C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 3
  6. 6. MONTREAL AN EDUCATIONAL EXPERIENCE I am excited to tell you that CIPMM is offering an expanded menu of training options at the 20th Anniversary National Workshop this year in Montreal. We have included additional training after the Workshop. Whether you are fairly new to the field or a seasoned professional, you will find a professional development opportunity designed to help you meet the challenging demands you are confronting on a daily basis. We invite you to ‘mix and match’ to custom build the training experience that’s just right for you. Come and spend the week with us in Montreal, recharge your batteries, sharpen your saw, and make new friends. Our Workshop organizing committee has worked hard to bring you 3. You could choose to attend the Workshop an event that focuses on how to achieve an effective life cycle asset [www.cipmm-icagm.ca/en/mmnw/2009/index.shtml] management within the federal public service. Related topics reflect May 12 and 13 then catch the required training course for the spirit of working together as a community in providing exceptional functional specialists in materiel management on May 11, 14, value to Canada through our diverse services, initiatives, and our and 15. This course, “Introduction to Materiel Management” tireless commitment to fulfilling program objectives through efficient, [www.cipmm-icagm.ca/en/mmnw/2009/pre-post-training.shtml] and fiscally-sound materiel management practices that satisfy legislative is also listed as a training requirement for certification of and broader public issues. This Workshop is designed to help us deliver MM specialists. It will only be offered in English at this time. best value to Canadians by being the best value investment in 4. Take the Fundamentals 2 course, “Legal and Policy Environment educating our community. for Procurement, Materiel Management and Real Property” So what are the options you can choose from? [www.cipmm-icagm.ca/en/mmnw/2009/pre-post-training.shtml] in either French or English, May 14 and 15. Combine that with 1. You could attend the 20th Anniversary National Workshop the Workshop [www.cipmm-icagm.ca/en/mmnw/2009/index.shtml] [www.cipmm-icagm.ca/en/mmnw/2009/index.shtml] May 12 and May 12 and 13. Go one step further and sign up for the 13 to hear from a broad range of speakers on topics designed to “Contract Management” [www.cipmm-icagm.ca/en/mmnw/2009/ keep you “au courant” in your field. Our Keynote discussion is pre-post-training.shtml], May 11 in either French or English. with the Honourable John Gomery, Commissioner of the Both of these courses are listed as mandatory for employees Sponsorship Enquiry and Mr. Shahid Minto, Procurement pursuing accreditation as either a “Certified Federal Specialist in Ombudsman, Office of the Procurement Ombudsman. Procurement” or a “Certified Federal Specialist in Materiel 2. You could sign up for the “Contract Management” Management”. [www.cipmm-icagm.ca/en/mmnw/2009/pre-post-training.shtml], May 11 in either French or English. Why not combine that with topics of bid rigging, fraud and abuse at the workshop [www.cipmm-icagm.ca/en/mmnw/2009/index.shtml] May 12 and 13 for three days focused on awareness and prevention. 4 S TAY I N G I N T O U C H • S P R I N G 2 0 0 9
  7. 7. 5. If you are a seasoned professional, you could combine the This is the first time we are offering a course that is part of the Workshop [www.cipmm-icagm.ca/en/mmnw/2009/index.shtml] NIGP’s (National Institute of Governmental Purchasers) new Advanced with the “Contract Management” [www.cipmm-icagm.ca/en/ LEAP Curriculum (Leadership in Education to Advance Procurement). mmnw/2009/pre-post-training.shtml] on May 11 and the “Risk The course covers the basic concepts, theories and processes of public Management in Public Contracting” [www.cipmm-icagm.ca/ procurement and materiel management that are applicable across all en/mmnw/2009/pre-post-training.shtml] May 14 and 15. levels of the public sector in Canada, the US, and other countries. Our presenter for Risk Management in Public Contracting is We look forward to offering more of their courses in the near future Bill Davison. He just completed his Masters in Acquisition and dealing with a range of topics such as Contracting for Public Sector Contract Management from Florida Tech where his research Services, Capital Acquisitions, Warehousing and Inventory focused on the consequence of contract administration problems. Management, and Logistics. Bill Davison will incorporate the results of his research presented to the The Board of Directors and the Workshop organizing committee look International Public Procurement Research Conference in Amsterdam forward to seeing you in Montreal. Come and celebrate 20 years of last year into his presentation. Bill is the Purchasing Director of Stearns service to the Federal Procurement and Materiel Management County, Minnesota and the co-author of the NIGP textbook “Contract Community with us! Administration”. Unfortunately, this course will only be available in Élène Fromanger, CPPO, CPPB English. Chair, Professional Development You can have fun creating your own itinerary by mixing and matching training and presentations to make a combination that will most benefit you. Check out the course outlines by clicking on the hyperlinks provided if you want to know the training objectives and target audience. If you have trouble choosing, give me a call at 613.984.5064 and I’ll do my best to help you. C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 5
  8. 8. The CIPMM is now accepting Recognition Award SUBMIT AN nominations for presentation at the Institute’s • have contributed to general environmental awareness inside and/or outside of his/her OUTSTANDING 2009 National Workshop. The Recognition Award nominees must meet the following criteria for both organization; and, • have demonstrated cost-effectiveness in COLLEAGUE Individual and Team nominations: implementing sound environmental practices. OR TEAM FOR • demonstrate exceptional achievement of program objectives; The individual to be recognized for The Ambrose Churko Citizen Award will be someone from the AN AWARD! • result in significant financial, human resource, or materiel savings or profit; procurement and materiel management community within the federal government who has also dedi- The Canadian Institute for cated significant time and energy to the residential • serve the public; or, Procurement and Materiel community, fostering a strong, vibrant environment • be innovative. in which to live. The candidate’s activities must: Management (formerly the MMI), Awards Program recognizes In addition to the Institute’s Recognition Awards, • indicate knowledge in one or more exemplary contributions by we are also accepting nominations for procurement or materiel management individuals and teams involved in Environmental Recognition Awards and The function; the field of materiel management, Ambrose Churko Citizen Award. These awards are • demonstrate significant fundraising activities procurement and supply chain to be presented at the National Workshop as well. for a charitable cause or devotion to the management. The purpose of these To qualify for an Environmental Recognition Award, community in a particular way; and, awards is to provide an opportunity for both Team and Individual, nominees must: • result in a specific outcome that benefits to recognize contributions by peers an individual, a small group of people or • have exceeded the requirements of all and colleagues and to raise the applicable federal, provincial and municipal the community as a whole. profile of the procurement and environmental laws and/or regulations now Visit our website, www.cipmm-icagm.ca, for more materiel management function. in effect; information on the award categories and criteria, as Nominating a colleague or team for • have initiated innovative actions or practices well as submission requirements and past winners. one of the Institute’s prestigious Submissions have already started to come in, so to reduce environmental impact in a awards demonstrates the value, measurable way; please send yours today! importance and professionalism of Deadline for 2009 submissions is April 27. the materiel management function. THE 2008 WINNERS RECOGNITION AWARD – TEAM PROFESSIONAL DEVELOPMENT AND CERTIFICATION PROGRAM Team Members: Colleen Post Micheline Brunette ABORIGINAL CONSIDERATIONS IN PROCUREMENT DEVELOPMENT CRTC’S DO NOT CALL LIST RFP Team Members: Team Members: Patricia Thompson, Dennis Brunner, Carole St-Jean Nancy Webster Cole Veronica Nazareth, Allen Frost, Sylvie Moquin Bob Noakes David Snowdon, Micheline Brunette, Mary McKay, Bill Gale, Linda Scott 6 S TAY I N G I N T O U C H • S P R I N G 2 0 0 9
  9. 9. UPDATE ON THE INSTITUTE’S CHAPTERS AND MORNING BRIEFINGS Two new Chapters have been introduced in 2009! The Ontario Chapter and the British Columbia (BC) Chapter have formed and already held their first successful Morning Briefing. Announcements on upcoming Morning Briefings are sent via email with schedule and presentation details. If you wish to be added to the CIPMM distribution list, please contact Sue Ryan at sue.ryan@thewillowgroup.com and check our website, www.cipmm-icagm.ca regularly for updates on our Professional Development and Training opportunities. THE ON CHAPTER The Ontario Chapter held its first Morning Briefing on February 4, 2009 with the Procurement Ombudsman presenting “Strengthening the Confidence of Canadians in Public Procurement”. Mr. Shahid Minto has made great efforts and has had much success in exposing his new role and informing each Region across Canada on his role. The ON Chapter will hold quarterly Morning Briefings in 2009 with each session discussing current topics relating THE BC CHAPTER to the procurement industry that will prove valuable in your career development. After receiving a call letter for Chapters to expand regionally, Zena Kwan, Manager, Regional Procurement and Contracting at Health Canada in BC decided that it was the perfect opportunity to bring together different sectors in the procurement and materiel management world, open up the communication flow and benefit the entire community. The first BC Chapter Morning Briefing was held January 27, 2009. The turnout was excellent despite the snowfall in beautiful BC. There were participants from the private sector as well as representation from 14 government departments. Bob Kelly, CIPMM President, was the guest speaker who officially opened the session with an overview of the Institute and discussed the current contracting activities within the industry. Future presentations will include updates from PWGSC (2010 Olympics, Crown Assets) and other topics of interest for the procurement and materiel management community. The feedback was very positive and we are all looking forward to the next BC Chapter Morning Briefing in April 2009! C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 7
  10. 10. UPDATE ON THE INSTITUTE’S CHAPTERS AND MORNING BRIEFINGS THE MB CHAPTER ...CONTINUED The Manitoba Chapter has been busy as well! On September 30, 2008 the MB Chapter held a Morning Briefing with Mr. Shahid Minto, Procurement Ombudsman on “Strengthening the Con- fidence of Canadians in Public Procurement.” You can read more about that session on the next page. The first 2009 MB Chapter Morning Briefing was held on January 28 with President Bob Kelly speaking on the Institute and contracting. THE NCR CHAPTER The NCR Chapter has planned quarterly Morning Briefings for 2009. The first session was held January 14 on “The Merit of Task Based IT Professional Services”. Sylvain Cardinal, Senior Director of Informatics and Telecommunications Systems at PWGSC began the session, followed by Vincent Robitaille and Melissa Thompson, both from the Public Health Agency of Canada. They shared their experi- ences on using PWGSC’s newest methods of supply – TBIPS and Martin Desnoyers, Manager, Canadian General Standards Board SBIPS. To download the presentations, please visit: presenting Bruce Mazur with his certificate as a Certified Federal Specialist in Procurement – Level I. www.cipmm-icagm.ca/en/chapters/ncr/ 2009_morning_briefings/index.shtml. The MB Chapter plans to hold sessions in April, September and The next three Morning Briefings to be presented in 2009 for November 2009. Stay tuned and visit the NCR Chapter are: www.mmi-igm.ca/en/chapters/manitoba/ 1. April 14 – “The New Temporary Help Service” – What are 2009_morning_briefings/index.shtml. the differences between the old and the new THS process? for more information. If anyone is interested in being a 2. June 10 – “Court of Indiscretion: Fairness and Equity in a part of the planning committee, please contact Elaine Ford World without Empire Penguins” This play was presented at 204.983.4522. at MMNW 2008 and created a great buzz. This session is anticipated to be very popular! 3. October – “CLCA reporting”. Interested in getting involved? Put your province on the CIPMM map! The CIPMM is always ready to welcome provincial representatives to bridge the gap between members of the procurement and materiel management community in the regions and the National Office in Ottawa. Chapter Chairs will be a regional source of information and expertise, feeding information on local activities, training opportunities and new initiatives to the National Office for disbursement to the rest of the country. Chapters will also be a National news generator by playing host to local events and training sessions. By coordinating local Morning Briefings, Chapters can offer information and training sessions to members of the community who may not have the liberty of traveling to the National or Regional Workshops. For further details or to submit a notice of interest, please contact Sue Ryan at the National Office at 613.725.0980, or via email at: sue.ryan@thewillowgroup.com. 8 S TAY I N G I N T O U C H • S P R I N G 2 0 0 9
  11. 11. NEW DOLLARS TO $ENSE ENERGY EFFICIENCY FINANCING WORKSHOP A lack of financing is often the reason great energy efficiency • Spot the Energy Savings Opportunities helps companies ideas die on the drawing board. Natural Resources Canada’s Office identify ways to save energy and reduce costs. The workshop of Energy Efficiency (OEE) is aware of the hurdles engineers and explains energy basics and points participants toward energy managers face in securing funding for their energy effi- immediate savings by highlighting opportunities to improve ciency projects. Consequently, through the ecoENERGY initiative, the energy efficiency of their equipment and systems. it has developed a new Dollars to $ense workshop that will build skills in financing energy efficiency projects. • Energy Monitoring is based on the principle that you can manage only what you can measure. This workshop demon- • The Energy Efficiency Financing workshop focuses on strates how to use energy monitoring and tracking systems to how the decision-making process about capital works in an improve energy management and lower energy costs. organization, and what is required to make an energy efficiency business case effective. Participants analyze the • Customized workshops are geared to meet the specific energy savings and cash flow of sample projects funded needs of a sector by combining one of the “Dollars to $ense” by internal capital and through energy performance workshops with invaluable information on implementing ener- contracts. They use a variety of learning techniques such gy efficiency projects. as break-out groups, individual exercises and classroom Since the introduction of Dollars to $ense in 1997, more than 14,000 discussions. participants from across Canada have used the workshop series to get Two series of workshops are offered, one tailored to the private results. These participants have returned to the workplace with new sector, the other to the public sector. In addition to the new ideas that have lowered operating costs, improved competitiveness, financing workshop, the OEE continues to offer its three other reduced greenhouse gas emissions and saved their organisations Dollars to $ense workshops, which provide participants with the millions of dollars in total energy expenditures. latest information about energy management practices. The 2008-2009 schedule of workshops is available at • Energy Master Plan provides tools and techniques to oee.nrcan.gc.ca/workshops. participants to help them build an energy management team, capture immediate savings opportunities, build an effective business case for energy efficiency projects and motivate employee involvement. STRENGTHENING THE CONFIDENCE OF CANADIANS IN PUBLIC PROCUREMENT In September 2007, Mr. Shahid Minto was appointed The Federal Accountability Act provides for the appointment as Procurement Ombudsman Designate – he is now of a Procurement Ombudsman who operates at arm’s officially appointed as the government’s first length from government departments to promote fairness, Procurement Ombudsman. Mr. Minto is a chartered openness and transparency in federal procurement process- accountant with a master’s degree in political science es by reviewing procurement practices and responding and a professional degree in law. He is a highly expe- to complaints from Canadians suppliers. The Procurement rienced senior financial and program public sector Ombudsman also provides an alternative dispute resolution executive who has specialized in examining and process, if both parties agree to participate, as well as per- adding value to Canada's public policy and public forms any other duties or functions respecting the practices administration by making fair and balanced recom- of departments for acquiring materiel and services that may mendations arising from financial, regulatory and be assigned to him by order of the Governor in Council or compliance reviews. the Minister. The Federal Accountability Act received royal assent on December 12, 2006. Through this Act, the Government of Canada has brought forward specific measures to help strengthen accountability and increase transparency. C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 9
  12. 12. THE PROCUREMENT, MATERIEL MANAGEMENT AND REAL PROPERTY COMMUNITY MANAGEMENT OFFICE WORKING FOR YOU! To support the implementation of the Federal Accountability Act and Action Plan, the mandate of the former Professional Development and Certification Program Management Office of the Treasury Board of Canada, Secretariat (TBS), was expanded. The new mandate is to provide strategic direction and central leadership for the collaborative development and implementation of strategies, programs and initiatives to support capacity building, community development and the professional recognition of the federal government PMMRP Community. To deliver on this mandate, we brought in employees with special CAPACITY BUILDING expertise in these new areas to work in the Community Management Office (CMO). The employees and their area of responsibility are: As part of its new mandate, the PMMRP CMO is undertaking a capacity building exercise in order to develop a five-year Capacity Building • Colleen Post, Senior Director; Strategy. This Strategy will help to ensure a healthy, sustained and collec- tively managed PMMRP community with the capacity to deliver relevant, • Susan Bridges, Senior Advisor, PMMRP Community Development; quality services now and in the future. As part of this exercise, a series of • Micheline Brunette, Manager, Capacity Building; discussion groups and individual interviews took place during the past eight months. The information gathered will form part of a comprehen- • Elène Fromanger, Senior Advisor, PMM Community; sive diagnostic to understand the nature and extent of the issues con- • Noreen Leblanc, Senior Project Officer, Capacity Building; fronting the community; identify the capacity gaps; and suggest solu- tions. The PMMRP CMO will then consolidate the final results to share • Rosa Paliotti, Senior Advisor, RP Community; and, with community members. Stay tuned! • Mélanie Tremblay, Junior Project Officer. Should you wish more information on the interviews and discussion groups, please contact Noreen.Leblanc@tbs-sct.gc.ca or This year we have been working with PMMRP Community members on Rosa.Paliotti@tbs-sct.gc.ca. the following initiatives which also support the priorities of the Clerk of the Privy Council for Public Service Renewal. PROCUREMENT, MATERIEL MANAGEMENT AND REAL PROPERTY (PMMRP) REQUIRED TRAINING ONLINE COURSES Did you know that you have to click on the ‘Complete this activity If you have any problems, contact the CSPS Client Contact Centre at: button’ to get a certificate for online required training courses? Doing Email: questions@campusdirect.gc.ca this not only provides you with proof of completion but also transfers Telephone (Toll free): 1.866.703.9598 the course into your learning history on Campusdirect and registers it Telephone (NCR): 819.953.5400 as completed on the Required Learning Portal which provides reports to your department. Note: PMMRP Required Training courses online include Fundamentals 1: If you want to keep a link to the course for reference purposes you will have to go back to the Campusdirect site (www.ccmd-ccg.gc.ca/cdirect/ Overview of Materiel Management (C233E) index-eng.asp), re-select the course, put it into your shopping cart and add it to your list of Learning Activities. This way it will be available to Overview of Real Property Management (C234E) you on the Campusdirect site under ‘My Learning Activities’. Overview of Procurement (C235E) 10 S TAY I N G I N T O U C H • S P R I N G 2 0 0 9
  13. 13. THE PROCUREMENT, MATERIEL MANAGEMENT AND REAL PROPERTY COMMUNITY MANAGEMENT OFFICE WORKING FOR YOU! ...CONTINUED RECRUITMENT AND BRANDING Classroom Courses From April to July 2008 the PMMRP CMO, working in collaboration with Three existing classroom courses have been identified to be updated this several departments, completed a national collective, post-secondary fiscal year: recruitment campaign for PG-01s resulting in a pool of 103 qualified can- • Introduction to Real Property Management (M721) didates. The candidates are located in various regions and have been security cleared and partially assessed for the SLE. The pool will be valid • Introduction to Materiel Management (M704) until July 31, 2009. Please contact Micheline.Brunette@tbs-sct.gc.ca if you are interested in hiring from this pool. • Disposal of Surplus Moveable Crown Assets and Investment Recovery (M715) The CMO also participated in the Pilot University Career/Job Fairs led by the Canada Public Service Agency in Halifax, Victoria and Sherbrooke to If you have questions or wish to participate in the development and/or help promote the purchasing careers in the Federal Government. update of courses, you may contact susan.bridges@tbs-sct.gc.ca. REAL PROPERTY COMMUNITY DEVELOPMENT THE PMM CERTIFICATION PROGRAM Real Property (RP) competencies, training and learning needs are being To date a total of 550 employees have enrolled in the Certification revisited through a survey conducted by the Real Property Institute of Program and the first four have received their Certified Federal Specialist Canada (RPIC) in collaboration with the CMO. In addition, a Competency in Procurement, CFSP – Level I designation. Profile Working Group has been established to finalize the functional To enrol in the program, you will find all the necessary information on competencies for RP which will then be added to the Standard for the Canadian General Standards Board (CGSB) website at Competencies of the Federal Government Procurement, Materiel www.tpsgc-pwgsc.gc.ca/cgsb/. Management and Real Property Community (CGSB-192.1-2005). Please contact Rosa.Paliotti@tbs-sct.gc.ca for additional information. A new case study is being developed in consultation with the Personnel Psychology Centre, Public Service Commission to assess candidates for PROFESSIONAL DEVELOPMENT Procurement Certification – Certified Federal Specialist in Procurement (CFSP) Level 2. Currently it is being reviewed with the assistance of several Online Courses experienced procurement people to provide input to the case study Three new online courses are being developed as part of the Professional design. This will be followed by a pilot with a group of candidates from Development and Certification Program Curriculum. They include: across the country to evaluate the effectiveness of the assessment tool. • Commodity Management: Level I Certification We will be working with the Canadian General Standards Board (CGSB) to form a new working group to review the requirements of the certification • Fleet Management: Level I Certification maintenance program, the lists of mandatory and optional courses for each certification level, and course equivalencies. These are some of the issues • Intellectual Property: Level II Certification that have been identified during the capacity building interviews and focus Three Continuous Learning Working Groups (CLWGs) have been formed groups. Whether you are in the regions or the national capital region, work to help develop, review and approve these courses which will be offered in a large or small operation we want to make sure that this program meets through Campusdirect early in the new fiscal year. your needs. If you are interested in contributing to this endeavour contact Elene.Fromanger@tbs-sct.gc.ca. Please get in touch with Colleen.Post@tbs-sct.gc.ca or contact Mélanie.Tremblay@tbs-sct.gc.ca if you would like additional information about the PMMRP CMO. C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 11
  14. 14. CANADIAN FORCES GET NEW WEAPON AGAINST ROADSIDE BOMBS Canadian soldiers deployed in Afghanistan recently received some help with the acquisition of new Husky route clearance vehicles. Responding to an urgent requirement from the Department of National Defence (DND), PWGSC's Washington Office purchased the vehicles, which are now deployed in theatre. “Through the efforts of the PWGSC/DND team, we were able to convince the U.S. Government of the urgency to acquire these vehicles for our troops overseas,” says Guy Brunet, Procurement Manager, Washington Region. “The quicker these vehicles could be sent to theatre, the faster they could save lives.” These vehicles bring some much-needed protection to soldiers doing a job that used to be done by a single person walking the roads with hand-held equipment. Photo: CdnForces The Huskies are a great benefit to the operations in Afghanistan, offering increased safety from roadside explosives, which have taken a terrible toll on Canadian Forces personnel. They were purchased through a Foreign Military Sale, which allows eligible foreign All were aware of governments and international agencies to purchase defence-related articles and services from the U.S. Government. PWGSC worked closely with the DND Project the urgency of this Office, the U.S. Army Country Case Manager for Canada's requirement, and the U.S. Government Project Office for the Husky vehicles. “We had to interact with a procurement and variety of U.S. Government authorities to ensure that Canada's requirements are executed on a priority basis, especially when it deals with the safety of our troops,” said Mr. Brunet. “All were aware of the urgency of this procurement and worked worked together to together to get the agreement in place for early delivery.” get the agreement in Canadian Forces working to stabilize the Afghan region of Kandahar face a multi- tude of threats, including land mines and improvised explosive devices. The Husky place for early delivery. is designed with a one-person cockpit that provides maximum protection for the driver. The South African-built vehicle uses a combination of technologies for route clearance. If it spots anything suspicious, it drops a puddle of ink so the spot can be further investigated. “The PWGSC office in Washington is proud to be part of this important DND initiative to provide our soldiers with the best equipment possible in the fastest possible time,” says Mr. Brunet. 12 S TAY I N G I N T O U C H • S P R I N G 2 0 0 9
  15. 15. NEED STUFF? JUST CLICK… When it comes to selling government surplus, eBay-style sales are around the corner Tim Eamon wanders around an Ottawa warehouse packed with items that logically shouldn’t be in the same room. There’s office furniture, an electric sander, bicycles, jewelry, watches and a set of hockey cards. Something in the corner catches his eye. He picks up a bass guitar, plays a few notes and inspects the neck of the instrument. He then walks over to a table and fills out a form listing how much he would be willing to pay for the guitar before dropping it into a locked bidding box. Welcome to a Government of Canada auction. Run by Public Works and Government Services Canada’s Crown Assets Distribution (CAD), the scene is repeated every month in locations across the country. Surplus goods from federal departments and agencies are put up for sale – either individually or in lots – to anyone who’s interested. Many assets seized at the border and proceeds of crime seized by the RCMP are also sold. The way these public sales are held will soon change as CAD makes them more accessible to the public. Its inspiration? On-line auction giant eBay. “The goal is to eventually have on-line, real-time auctions, just like eBay,” “On-line auctions will expand our customer base beyond just those who says Robb Flemming, Director of CAD. Today, potential buyers have to can visit our warehouse locations. It will really be accessible to anyone make a trip to one of four locations across Canada to make a bid for with access to a computer,” says Mr. Flemming. “On-line bidding means most items. more customers, which means greater sales proceeds for our client departments.” The sales currently operate on a closed bid system. Participants write down and submit their bids without knowing how much other bidders CAD has already seen the difference that on-line auctions can make. have offered. The highest bidder gets the item. “I like the auctions here,” The British Columbia government, which partners with CAD to sell off says Mr. Eamon, “but I prefer eBay because you can see how much other surplus Crown assets in the Pacific Region, introduced real time on-line people are bidding.” bidding a few years ago and revenues have doubled. Right now, the CAD web site has photos and descriptions of only some While the bidding box will become a thing of the past, customers will of the items for sale. Later in the year, CAD plans to expand its on-line still have the opportunity to come to the warehouses and look at the catalogue to include all items, and start electronic tendering. Down the items for sale. Instead of a box, they’ll be directed to a computer to road, the plan is to make sales open so that participants can bid repeatedly place their bid. on-line and see the current high bid amount for a specific lot. For more information about Crown Assets Distribution, visit: crownassets.pwgsc.gc.ca. First choice for government departments and agencies Once on-line auctions are fully functional, CAD will give other government departments first priority to view and express interest on items through a password-protected page. This will encourage the re-use of surplus assets within government. After a few days, anything unsold will move to pages that the public can browse. C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 13
  16. 16. BID-RIGGING: STEPS TO DETECTION AND PREVENTION BY COMPETITION BUREAU CANADA, PACIFIC REGION Competitive tendering processes are integral to efficient procurement How to Detect Bid-Rigging and materiel management. However, some suppliers can thwart com- petitive tendering by secretly agreeing to rig their bids. “Bid-rigging,” Bid-rigging participants may go to great lengths to keep their schemes a criminal offence under the federal Competition Act (section 47), secret. It is important to be aware of the types of industries that are can have serious economic consequences, including higher costs for particularly susceptible to bid-rigging. There also are a number of products and reduced service offerings. Those convicted face possible tell-tale signs that bid-rigging may exist. imprisonment for up to five years and fines at the discretion of Industries with the following features may be more susceptible the courts. to bid-rigging: • homogeneous or non-complex products or services; What is Bid-Rigging? • few technological changes; Bid-rigging is an agreement where, in response to a call for request for bids or tenders, one or more bidders agree not to submit a bid, or two • few or no close substitutes; or more bidders agree to submit a prearranged bid, and the agreement • small number of suppliers or customers; is not made known to the person making the request. • a supplier base with few new entrants; or Common Forms of Bid-Rigging • an active trade association. Bid-rigging schemes may take several of the following common forms There are also a number of behavioural warning signs to watch and more than one of these techniques may be used: for, including when: Cover bidding – an agreement to submit higher prices, or to • suppliers fail to bid when they would normally do so; submit bids containing special terms that would ensure that the bidder is not selected, to ensure the prearranged supplier wins. • large differences exist between the price of the winning bid and the other bids; Bid suppression – agreement among potential bidders either not to bid or to withdraw their bids to ensure that another • bidders use the same terminology when explaining price increases; supplier wins. • bid prices drop when a new or infrequent bidder enters the market; Bid rotation – a systematic method in which suppliers take turns • a successful bidder subcontracts the work to the unsuccessful being the lowest bidder. bidders; or Market allocation – carving up the market by customers • only one bidder contacts the wholesalers for pricing or geographic areas. information prior to bid submission. Additional tell-tale signs are outlined in an online bid-rigging presentation available on the Competition Bureau’s website at www.competitionbureau.gc.ca. 14 S TAY I N G I N T O U C H • S P R I N G 2 0 0 9
  17. 17. BID-RIGGING: ecoENERGY RETROFIT STEPS TO DETECTION AND PREVENTION ...CONTINUED INCENTIVE FOR BUILDINGS Prevention is Key Energy efficiency is a wise investment that pays for itself Members of the procurement and materiel management community can over time. Your organization can lower utility bills and help play a major role in the prevention of bid-rigging. One of the most important improve the environment while creating a more comfortable preventative steps is to encourage as many potential bidders as possible to space for your occupants. submit bids. Natural Resources Canada (NRCan) offers the ecoENERGY Another effective way to protect yourself against bid-rigging is to require Retrofit Incentive for Buildings to help you increase your bidders to disclose all communications with competitors regarding the tender return on investment and reduce the payback period of your call. The Competition Bureau developed a Certificate of Independent Bid energy efficiency project. Commercial and institutional buildings Determination (“CIBD”) specifically for this purpose. The CIBD is available on up to 20,000 square metres (215, 279 square feet) are eligible. our website at www.competitionbureau.gc.ca by clicking on “Investigating The program encourages the implementation of multiple retro- Cartels” and selecting the “Bid-Rigging” section. fit measures and will consider most proven technologies. Other actions that can prevent or detect bid-rigging include: avoiding The incentive is based on the lowest of the following three obligatory bids, requiring that bidders disclose potential subcontractors amounts: $10 per gigajoule (277.8 kilowatt hours) of estimated and their pricing, and avoiding the splitting of contracts between suppliers annual energy savings; 25 percent of eligible project costs; or with identical bids. $50,000 per project ($250,000 per organization). The estimated If you suspect bid-rigging, you should: payback of your investment needs to be at least one year after taking into account incentives from all sources. • keep a record of all events and communications related to the call for tenders; After you arrange a pre-project energy audit, submit your application forms. The average approval period is six to eight • retain all related documents; weeks, and after you receive written approval from NRCan, • refrain from discussing your suspicions with any you can then start the project and incur eligible costs. You industry participant; have 12 months to complete your project (18 months in the northern territories), and NRCan pays the eligible amount • decide whether to process the tender; and, after completion of the project and verification of the work. • contact the Competition Bureau as soon as possible. If you are planning to install solar air and water heating systems for your building, NRCan also offers up to $80,000 through the ecoENERGY for Renewable Heat program. What Does the Competition Bureau Do? The ecoENERGY for Buildings and Houses program com- The Competition Bureau protects and promotes competitive markets plements these incentives with technical publications, training, and enables informed consumer choice. As part of its responsibility for the software and other on-line tools. This program includes a administration and enforcement of the Competition Act, the Competition free service to help you validate the level of energy efficiency Bureau investigates alleged anti-competitive conduct, including bid-rigging. in the design of new buildings, building additions and major Investigations are conducted in confidence and may include contacting renovations. complainants and industry participants, using search warrants, and requiring production of written and oral information. Where appropriate, the Visit ecoaction.gc.ca/buildings for general information or Competition Bureau refers evidence and recommends prosecution ecoaction.gc.ca/retrofit to access the ecoENERGY Retrofit appli- to the Public Prosecution Service of Canada. cation guide and forms, information about the industrial com- ponent of the program and links to complementary incentives. To receive program updates, subscribe to the monthly Heads Up In Summary Energy Efficiency newsletter at oee.nrcan.gc.ca/headsup. If you Bid-rigging is a criminal offence that can cause significant economic harm. have questions after you have read the materials, contact the Members of the procurement and materiel management community can Office of Energy Efficiency at oee.nrcan.gc.ca/buildings/contact, help to build efficient and competitive organizations by adopting preventative by e-mail at info.services@nrcan.gc.ca or toll free at measures and reporting suspicious behaviour to the Competition Bureau. 1.877.360.5500. Together, we can help ensure that we all benefit from a properly functioning Writers and editors: competitive marketplace. To arrange a quote from a Government of Canada official, For additional information about the Competition Bureau or to contact us, please contact media@nrcan.gc.ca. please visit our website at www.competitionbureau.gc.ca or call our Information Centre at 1.800.348.5358. C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 15
  18. 18. Of the $21 billion worth of goods and services A GREEN purchased every year by the Government of Canada, Public Works and Government Services Canada procures on average $13 billion on IDEA YOU behalf of other departments and agencies. Because of its expertise in procurement and development of standing offers for commonly CAN BUY purchased items, the Department is in an ideal position to help all departments and agencies with purchasing practices that lessen the impact on the environment. INTO Green procurement In 2006, Treasury Board Secretariat approved a policy on green procurement. The policy, which was developed by PWGSC’s Office of Greening Government Operations (OGGO), Environment Canada and Natural Resources Canada, requires that the environmental impacts and relevant costs of the planning, acquisition, use, operation, maintenance and disposal of goods and services are appropriately considered. For example, when buying office furniture, purchasing officers consider helps the government environmental factors such as: • Recycled content in fabrics, metals and plastics lessen the impact • Length of warranty of item on environment • Low chemical emissions (off-gassing) • Minimal packaging • Supplier commitment to environmental performance There are currently 25 categories of mandatory standing offers with envi- ronmental criteria developed for goods and services that represent a large portion of government spending; these include commodities such as print- ers and print services, fuels and lubricants, IT hardware, furniture, office supplies and vehicles. The Policy on Green Procurement also gives government departments the flexibility to set their targets based on their own needs and buying patterns. For more information on the policy and the Office of Greening Govern- ment Operations, visit: www.tpsgc-pwgsc.gc.ca/ecologisation-greening/ index-eng.html. 16 S TAY I N G I N T O U C H • S P R I N G 2 0 0 9
  19. 19. CALENDAR Canadian Institute for Procurement and Materiel Institut canadien d’approvisionnement et de gestion CIPMM National Office 1485 Laperriere Avenue, Ottawa, ON K1Z 7S8 Tel: 613.725.0980 | Fax: 613.729.6206 OF EVENTS sue.ryan@thewillowgroup.com Management du materiel www.cipmm-icagm.ca April 14, 2009 National Capital Region Chapter Morning Briefing Location: RCAF Officer’s Mess, Ottawa, ON MEET THE CIPMM BOARD OF DIRECTORS April 21, 2009 BC Chapter Morning Briefing Location: SFU Harbour Center, Vancouver, BC PRESIDENT DIRECTORS R. J. Bob Kelly Barbara Brackett RFP Solutions Treasury Board of Canada, Secretariat May 11-15, 2009 20th Annual Materiel Management National Workshop VICE PRESIDENT Patti Darling Location: Le Centre Sheraton Montreal Hotel, Montreal, QC Gabriel Cormier Public Works and Government Department of National Defence Services Canada PAST PRESIDENT Gary Jeddrie June 8-9, 2009 Jacques LaBonté Fisheries and Oceans Canada, Corporate Real Property Institute of Canada Regional Workshop Department of Foreign Affairs Materiel Management Division Location: Casino Nova Scotia, Halifax, NS and International Trade Larry Lashkevich TREASURER Department of National Defence June 10, 2009 Normand Beaudin Geoff Mace National Capital Region Chapter Morning Briefing The Senate of Canada Algonquin College Location: Alumni Theatre, University of Ottawa CHAIR OF MEMBER SERVICES AND COMMUNICATIONS Lynn Morris Elaine Ford Public Works and Government October 2009 Service Canada Services Canada National Capital Region Chapter Morning Briefing Professional Development Division CHAIR OF OUTREACH Location: RCAF Officer’s Mess, Ottawa, ON Vacant Kerry Sisk CHAIR OF PROFESSIONAL Public Works and Government DEVELOPMENT Services Canada November/December 2009 Elène Fromanger Professional Development Division Eastern and Western Regional Workshops Treasury Board of Canada, Secretariat David Swift CORPORATE SECRETARY RFP Solutions Sue Ryan May 10-14, 2010 The Willow Group 21st Annual Materiel Management National Workshop Location: Le Centre Sheraton Montreal Hotel, Montreal QC EXECUTIVE DIRECTOR Kathy Jones The Willow Group May 10-13, 2010 Real Property Institute of Canada Federal Contaminated Sites National Workshop Location: Montreal, QC Your Letters and Feedback Welcome to the section of CIPMMI’s Staying in Touch Magazine where our readers have their say. Send us your ideas, perspectives Please visit: www.cipmm-icagm.ca, or RSVP or complaints. All submissions can be e-mailed to Sue Ryan at sue.ryan@thewillowgroup.com. www.rpic-ibic.ca for more information on the above events. C A N A D I A N I N S T I T U T E F O R P R O C U R E M E N T A N D M AT E R I E L M A N A G E M E N T • W W W. C I P M M - I C A G M . C A 17

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