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HIPAA Compliance and its Relationship to
Pharmacovigilance
Christi Cordeiro, Project Manager, Life Sciences, Perficient
2
ABOUT PERFICIENT
Perficient is a leading information
technology consulting firm serving
clients throughout North America.
We help clients implement business-driven technology
solutions that integrate business processes, improve
worker productivity, increase customer loyalty and create
a more agile enterprise to better respond to new
business opportunities.
3
Founded in 1997
Public, NASDAQ: PRFT
2014 revenue $456 million
Major market locations:
Allentown, Atlanta, Ann Arbor, Boston, Charlotte,
Chicago, Cincinnati, Columbus, Dallas, Denver,
Detroit, Fairfax, Houston, Indianapolis, Lafayette,
Milwaukee, Minneapolis, New York City, Northern
California, Oxford (UK), Southern California,
St. Louis, Toronto
Global delivery centers in China and India
>2,600 colleagues
Dedicated solution practices
~90% repeat business rate
Alliance partnerships with major technology vendors
Multiple vendor/industry technology and growth awards
PERFICIENT PROFILE
4
Business Process
Management
Customer Relationship
Management
Enterprise Performance
Management
Enterprise Information
Solutions
Enterprise Resource
Planning
Experience Design
Portal / Collaboration
Content Management
Information Management
Mobile
BUSINESSSOLUTIONS
50+PARTNERS
Safety / PV
Clinical Data
Management
Electronic Data Capture
Medical Coding
Clinical Data
Warehousing
Clinical Data Analytics
Clinical Trial
Management
Healthcare Data
Warehousing
Healthcare Analytics
CLINICAL/HEALTHCAREIT
Consulting
Implementation
Integration
Migration
Upgrade
Managed Services
Private Cloud Hosting
Validation
Study Setup
Project Management
Application Development
Software Licensing
Application Support
Staff Augmentation
Training
SERVICES
OUR SOLUTIONS PORTFOLIO
5
WELCOME & INTRODUCTION
Christi Cordeiro
Project Manager, Safety and Pharmacovigilance
Life Sciences, Perficient
Safety and Pharmacovigilance Consultant since 2012
Extensive Safety and Pharmacovigilance experience
– 17 years of experience in the biopharmaceutical industry serving a variety of roles
within drug safety:
– Safety Operations
– Business Analysis
– System Implementations
– Data management
6
AGENDA
Topic
Welcome and Introduction
HIPAA Overview
Data Security
Impact of HIPAA on Pharmacovigilance Systems
Q&A
7
WHAT IS HIPAA?
8
HIPAA DEFINITIONS
• Protected Health Information (PHI)
• Electronic Protected Health Information (ePHI)
• Covered Entity
• Business Associate
9
HIPAA REGULATION - 1996
• Comprised of 4 Rules
• Transfer and continuation of health coverage
• Reduce fraud and abuse
• Mandate industry wide standards
10
HITECH ACT - 2009
• Health Information Technology for Economic and Clinical Health
• Enacted to address security and privacy concerns
• Includes sanctions for violations
• Notification of Breach
• Electronic Health Record Access
• Business Associates (and Associate Agreements)
11
OMNIBUS HIPAA RULEMAKING - 2013
• Modifications to the HITECH Act
• Direct liability for business associates of covered entities
• Strengthens limitations on PHI use
• Modifies authorization to facilitate research
12
PATIENT HEALTH DATA
Uses and Disclosures (45 CFR 164.512(b)(1)(i) and (iii)))
• Public Health Authority
• FDA regulated products
• Enable product recalls, repairs, etc.
• Conduct post-marketing surveillance
Patient Data
• Collected as part of standard processes
• Health information
• Personal/Sensitive
13
HIPAA SECURITY & IMPACT ON PHARMACOVIGILANCE SYSTEMS
Physical
Controls
Technical
Controls
Administrative
Controls
14
ADMINISTRATIVE CONTROLS
Administrative Controls
• Corporate privacy policy and integrity agreement
• Licensing partner and vendor contracts
• SOPs/Guidelines
• Training
• Ongoing evaluation
• Disaster recovery
15
PHYSICAL CONTROLS
Physical Controls
• Facility Access
• Contingency operations
• Security plan
• Access control and validation procedures
• Maintenance records
• Workstation security
• Device and media controls
16
TECHNICAL CONTROLS
Technical Controls
• Access Management
• Unique user identification
• Emergency access procedures
• Automatic logoff
• Encryption and decryption
• Audit controls
• Data integrity
17
TECHNICAL CONTROLS – 21 CFR PART 11
• Data Integrity
• Access Management
• Audit Trails
• System Controls
• Part 11.10 (a)
• Part 11.10 (d)
• Part 11.10 (e)
• Part 11.10 (k)
18
DATA BREACHES
Unauthorized access or disclosure of patient personal or health information
• Theft
• Hacking
• Physical loss
• Unauthorized access/disclosure
19
BREACH NOTIFICATIONS
Requirements
• Not required
– Not a CE or BA
Recommended
• Controls to ensure security
• Controls to ensure patient
confidentiality
20
PHARMACOVIGILANCE SYSTEM CONTROLS
Strategies for Compliance
• Written policies and procedures
• Training
• Communication
• Compliance oversight
• Auditing and monitoring
• Responding to and correcting errors
21
QUESTIONS?
22
www.facebook.com/perficientwww.twitter.com/perficient_LS
For more information, please contact:
Christi.cordeiro@perficient.com
LifeSciencesInfo@perficient.com (Sales)
+1 303 570 8464 (U.S. Sales)
+44 (0) 1865 910200 (U.K. Sales)
THANK YOU
linkedin.com/company/perficient

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HIPAA Compliance and its Relationship to Pharmacovigilance

  • 1. HIPAA Compliance and its Relationship to Pharmacovigilance Christi Cordeiro, Project Manager, Life Sciences, Perficient
  • 2. 2 ABOUT PERFICIENT Perficient is a leading information technology consulting firm serving clients throughout North America. We help clients implement business-driven technology solutions that integrate business processes, improve worker productivity, increase customer loyalty and create a more agile enterprise to better respond to new business opportunities.
  • 3. 3 Founded in 1997 Public, NASDAQ: PRFT 2014 revenue $456 million Major market locations: Allentown, Atlanta, Ann Arbor, Boston, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis, Lafayette, Milwaukee, Minneapolis, New York City, Northern California, Oxford (UK), Southern California, St. Louis, Toronto Global delivery centers in China and India >2,600 colleagues Dedicated solution practices ~90% repeat business rate Alliance partnerships with major technology vendors Multiple vendor/industry technology and growth awards PERFICIENT PROFILE
  • 4. 4 Business Process Management Customer Relationship Management Enterprise Performance Management Enterprise Information Solutions Enterprise Resource Planning Experience Design Portal / Collaboration Content Management Information Management Mobile BUSINESSSOLUTIONS 50+PARTNERS Safety / PV Clinical Data Management Electronic Data Capture Medical Coding Clinical Data Warehousing Clinical Data Analytics Clinical Trial Management Healthcare Data Warehousing Healthcare Analytics CLINICAL/HEALTHCAREIT Consulting Implementation Integration Migration Upgrade Managed Services Private Cloud Hosting Validation Study Setup Project Management Application Development Software Licensing Application Support Staff Augmentation Training SERVICES OUR SOLUTIONS PORTFOLIO
  • 5. 5 WELCOME & INTRODUCTION Christi Cordeiro Project Manager, Safety and Pharmacovigilance Life Sciences, Perficient Safety and Pharmacovigilance Consultant since 2012 Extensive Safety and Pharmacovigilance experience – 17 years of experience in the biopharmaceutical industry serving a variety of roles within drug safety: – Safety Operations – Business Analysis – System Implementations – Data management
  • 6. 6 AGENDA Topic Welcome and Introduction HIPAA Overview Data Security Impact of HIPAA on Pharmacovigilance Systems Q&A
  • 8. 8 HIPAA DEFINITIONS • Protected Health Information (PHI) • Electronic Protected Health Information (ePHI) • Covered Entity • Business Associate
  • 9. 9 HIPAA REGULATION - 1996 • Comprised of 4 Rules • Transfer and continuation of health coverage • Reduce fraud and abuse • Mandate industry wide standards
  • 10. 10 HITECH ACT - 2009 • Health Information Technology for Economic and Clinical Health • Enacted to address security and privacy concerns • Includes sanctions for violations • Notification of Breach • Electronic Health Record Access • Business Associates (and Associate Agreements)
  • 11. 11 OMNIBUS HIPAA RULEMAKING - 2013 • Modifications to the HITECH Act • Direct liability for business associates of covered entities • Strengthens limitations on PHI use • Modifies authorization to facilitate research
  • 12. 12 PATIENT HEALTH DATA Uses and Disclosures (45 CFR 164.512(b)(1)(i) and (iii))) • Public Health Authority • FDA regulated products • Enable product recalls, repairs, etc. • Conduct post-marketing surveillance Patient Data • Collected as part of standard processes • Health information • Personal/Sensitive
  • 13. 13 HIPAA SECURITY & IMPACT ON PHARMACOVIGILANCE SYSTEMS Physical Controls Technical Controls Administrative Controls
  • 14. 14 ADMINISTRATIVE CONTROLS Administrative Controls • Corporate privacy policy and integrity agreement • Licensing partner and vendor contracts • SOPs/Guidelines • Training • Ongoing evaluation • Disaster recovery
  • 15. 15 PHYSICAL CONTROLS Physical Controls • Facility Access • Contingency operations • Security plan • Access control and validation procedures • Maintenance records • Workstation security • Device and media controls
  • 16. 16 TECHNICAL CONTROLS Technical Controls • Access Management • Unique user identification • Emergency access procedures • Automatic logoff • Encryption and decryption • Audit controls • Data integrity
  • 17. 17 TECHNICAL CONTROLS – 21 CFR PART 11 • Data Integrity • Access Management • Audit Trails • System Controls • Part 11.10 (a) • Part 11.10 (d) • Part 11.10 (e) • Part 11.10 (k)
  • 18. 18 DATA BREACHES Unauthorized access or disclosure of patient personal or health information • Theft • Hacking • Physical loss • Unauthorized access/disclosure
  • 19. 19 BREACH NOTIFICATIONS Requirements • Not required – Not a CE or BA Recommended • Controls to ensure security • Controls to ensure patient confidentiality
  • 20. 20 PHARMACOVIGILANCE SYSTEM CONTROLS Strategies for Compliance • Written policies and procedures • Training • Communication • Compliance oversight • Auditing and monitoring • Responding to and correcting errors
  • 22. 22 www.facebook.com/perficientwww.twitter.com/perficient_LS For more information, please contact: Christi.cordeiro@perficient.com LifeSciencesInfo@perficient.com (Sales) +1 303 570 8464 (U.S. Sales) +44 (0) 1865 910200 (U.K. Sales) THANK YOU linkedin.com/company/perficient