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Reuters Institute
Digital News Report 2017
Turkey Supplementary Report
Servet Yanatma
Contents
	
About the Author 	 5
Acknowledgements 	 5
	
Foreword	6
Methodology and Background	 7
Executive Summary	 9
Introduction	11
News Access, Interest and Avoidance	 13
Sources of News	 19
News Consumption: Devices and Gateways	 26
Trust, Distrust and Polarisation	 30
Participation: News Sharing, Commenting
and Social Media Messaging	 37
Concluding Remarks	 41
5
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
About the Author
Dr Servet Yanatma is a visiting fellow at the Reuters Institute for the Study of Journalism at the
University of Oxford. He was a journalist fellow at the Reuters Institute in the academic year of
2015–16 and wrote the research paper Media Capture and Advertising in Turkey: The Impact of the
State on News.1
Servet holds a BA and MA in history from the Bogazici University in Istanbul. In 2015, he completed
his PhD programme in Middle East Technical University with his thesis ‘The International News
Agencies in the Ottoman Empire, 1854–1908’.
Acknowledgements
The author is very grateful to the following people for their contributions and assistance: Dr
David Levy, Director of the Reuters Institute for the Study of Journalism, and Dr Richard Fletcher,
Research Fellow at the Reuters Institute for the Study of Journalism.
Published by the Reuters Institute for the Study of Journalism with the support of Google and the
Digital News Initiative
1	
https://reutersinstitute.politics.ox.ac.uk/our-research/media-capture-and-advertising-turkey-impact-state-news
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
6
Foreword
I am very grateful to Dr Servet Yanatma for producing this report on the state of digital news
consumption in Turkey.
The study is based on analysis of survey data collected as part of the 2017 Reuters Institute Digital
News Report. The Digital News Report is the world’s largest ongoing survey of news consumption,
covering 36 markets in 2017, of which Turkey was just one. Survey work in Turkey was done with
the support of Google and the Digital News Initiative . The primary purpose of this report is to
provide a more detailed examination of the Turkish data, but where we feel that it is useful, we
compare the results from Turkey with those from the other markets included in the 2017 study.
Full details of work carried out in the other markets are provided in the main 2017 Digital News
Report.2
Journalism is a contested space in Turkey at present and there are many important studies that
explore the difficulties this brings for freedom of expression and the news media.3
 This report
has a very different but equally valuable focus, namely, to understand how news consumption is
developing in Turkey. As the report shows, some of the issues facing Turkish media – such as the
rise of the smartphone and of news online– are similar to those elsewhere. But there are others,
such as the high level of distrust in media and the use of closed messaging apps, where Turkey is
an outlier, and where differences in behaviour may be linked to the polarised nature of the political
environment.
Servet Yanatma’s contribution has been to take a dispassionate look at these trends in Turkey,
presenting the findings, and placing them in context for people not familiar with the Turkish media
scene, but also leaving the reader free to draw their own conclusions. The Reuters Institute is
grateful to him for all the work that has gone into this important report and hope that it finds a
wide readership.
Dr David Levy
Director, Reuters Institute for the Study of Journalism,
University of Oxford
2	
Available from www.digitalnewsreport.org
3	
Finkel, Andrew (2017). ‘Collusion by the Turkish Media Compounds the Country’s Crisis’, in Attacks on the Press: The New Face of
Censorship (Committee to Protect Journalists 2017 Edition: Wiley & Sons, New Jersey), pp. 87–96, and Silencing Turkey’s Media: The
Government’s Deepening Assault on Critical Journalism (Human Rights Watch Report: 2016)
7
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Methodology and Background
General Observations on Data
This study is based on analysis of data collected as part of the 2017 Reuters Institute Digital News
Report. The original study was commissioned by the Reuters Institute for the Study of Journalism
at the University of Oxford (RISJ) to understand how news is being consumed in a range of
countries, including Turkey. Research was conducted by YouGov using an online questionnaire at
the end of January/beginning of February 2017.
The data were weighted to targets based on census/industry accepted data, such as age, gender,
region, newspaper readership, and social grade, to represent the total population of each country.
The sample is reflective of the population that has access to the internet.
As this survey dealt with news consumption, any respondent who said that they had not
consumed any news in the past month was filtered from the results to ensure that irrelevant
responses did not impact data quality.
A comprehensive online questionnaire was designed to capture all aspects of news consumption.
The questionnaire and the overall project methodology were consistent across all territories.
The survey was conducted using established online panels run by the polling company YouGov
and their partners. Because this is an online survey the results will under-represent the
consumption habits of people who are not online (typically older, less affluent, and with limited
formal education). Where relevant, this has been made clear within the text. The main purpose
is to track the activities and changes over time within the digital space, as well as gaining
understanding about how offline media and online media are used together. A fuller description
of the methodology and a discussion of non-probability sampling techniques can be found on the
Digital News Report (DNR) website.4
Along with country-based figures, throughout the report aggregate figures are used based on
responses from all respondents across all the countries covered. These figures are meant only to
indicate overall tendencies and should be treated with caution.
Please note that in Turkey (as well as Brazil, Mexico, and other countries with relatively low
internet penetration) the samples are more representative of urban rather than national
populations, which must be taken into consideration when interpreting results.
The original survey included the following territories: Argentina, Australia, Austria, Belgium,
Brazil, Canada, Chile, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong
Kong, Hungary, Ireland, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, Norway, Poland,
Portugal, Romania, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Turkey, UK, USA.
The full questionnaire, as well as details of the samples used in each market, can be accessed on
the DNR website.5
4	
http://www.digitalnewsreport.org/survey/2017/survey-methodology-2017/
5	
http://media.digitalnewsreport.org/wp-content/uploads/2017/06/Digital-News-Report-Questionnaire-2017.pdf?x57165
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
8
Specific Observations on Turkish Data
While the samples are over representative of the urban population in Turkey, the survey was
carried out in all geographic regions of the country and not restricted just to a few major cities.
The survey base is composed of 2005 respondents. (1001 male, and 1004 female)
Figure 1: Age scale of respondents
Figure 2: Income level of respondents
Figure 3: Political leaning
18–24 25–34 35–44 45–54 55+
16
23 22
17
23
0
5
10
15
20
25
%
Total Male Female
62
26
60
14
21 17
31
57
12
Political leaning
Left Centre Right
0
10
20
30
40
50
60
%
Low Medium High
27
35 38
0
5
10
15
20
25
30
35
40
%
Annual household income
Low is below 4.999 TL
(US$1,453)
High is over 45.000 TL
(US$13,081)
Q1F. Some people talk about ‘left’, ‘right’ and ‘centre’ to describe parties and politicians. (Generally socialist parties would be
considered ‘left wing’ whilst conservative parties would be considered ‘right wing’.) With this in mind, where would you place
yourself on the following scale?
All able to answer if left/centre/right
9
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Executive Summary
In Turkey, the most significant key findings from the survey relate to: the high level of distrust
in news; the increase in the use of closed messaging services and the decrease of social media
as a way of sharing news; the expansion of online media in being named as the main source
of news; and the combination of a high level of interest in news with a high level of news
avoidance.
Trust and Distrust
It is striking that the figures for overall trust (40%) and distrust (38%) in Turkish news media
are remarkably similar. This is an indicator of a very polarised society and news media in the
country.
•	 40% of respondents trust news overall, and 46% of them trust the news they use, but
distrust in news is also very high; 38% of respondents distrust news overall and 31%
distrust the news that they use.
•	 While television (33%) has the lowest level of distrust in news overall, social media (50%)
and printed newspapers (44%) have the highest level.
News Sharing and Social Media Messaging
It stands out that the use of Facebook for news fell by ten percentage points in the last year, with
Twitter down by five points. The sharp downturn in the use of Facebook and Twitter for news
may be related to fears of government surveillance. The rise of closed messaging services like
WhatsApp (an increase of eight percentage points from 17% to 25%) as a way of sharing news
may be linked to a climate where it is unsafe for public servants, in particular, to criticise the
government on social media.
•	 56% of respondents share news, and 40% of respondents comment on news in Turkey.
Turkey is at the top for news sharing among European countries, and it is fifth across all
markets, where Latin American countries (Brazil and Chile with 64%, and Argentina and
Mexico with 63%) lead the way.
Sources of News
Online, including social media, is at the top of the list of sources of news used weekly, with a
weekly reach of 89%, followed by TV (77%), printed media (47%), and radio (36%). However, judged
by main news source, TV is first with 47%, and online, including social media, (39%) follows it. The
shares of printed media (6%) and radio (6%) are quite low.
•	 The percentage of respondents citing online media as the main source of news has
remarkably increased from 32% to 39% in two years, with the gap between TV and online
media consequently reducing from 19% to 8% in this period.
•	 Younger groups are much more likely to use social and digital media as their main source of
news, while older groups cling to the habits they grew up with (TV, radio, and print).
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
10
Top Media Brands
Television channels clearly dominate the traditional top brands.
•	 Fox TV is the most preferred source, both in weekly usage and as a main source, followed
by CNN Türk, NTV and Kanal D.
•	 Hürriyet and Sözcü are the most popular printed newspapers, and CNNTürk, Mynet, Hürriyet
and Sözcü are the most popular online news brands.
•	 Sözcü, critical of the ruling AK Party, clearly dominates three categories in best online
media outlets, including providing ‘accurate and reliable news’, ‘strong viewpoints/opinions’,
and ‘helping me understand complex issues’, with CNNTürk in second place.
News Devices
In terms of devices used to access news online, laptop/desktop computers and smartphones
are the most important, both as main sources of news (43% versus 41%) and in terms of overall
weekly reach (computers 54% and smartphones 63%).
•	 The share of smartphones as the main device used to access news has risen very
significantly from 28% to 41% in two years, due mainly to the decline in computers, which
fell from 55% to 43% in the same period.
•	 Almost half of the online media as the main news source is composed of websites/apps of
traditional media, namely TV and newspapers.
•	 57% use their smartphones for news in bed, and 40% access news via smartphone in the
bathroom/toilet.
News Interest and Avoidance
Interest in news is very strong in Turkey as 81% of respondents say they are ‘extremely’ or ‘very’
interested in news. However, news avoidance is also very high. Over half of the respondents in
Turkey (57% ‘often’ or ‘sometimes’) avoid news.
•	 Turkey and Greece (57%) are at the top of the list for avoiding news across the 36 markets
in the survey.
•	 Left-wing respondents (66%) are much more likely to say that they ‘often’ or ‘sometimes’
avoid the news than those on the right (48%).
•	 The 18–24 age group is clearly less interested than other groups.
11
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Introduction
Turkey has been under a state of emergency since a failed coup in July 2016, in which 248 people
were killed and hundreds injured, and the political turmoil has had a significant effect on the
freedom and independence of the Turkish media. Turkish authorities have shut down over 160
media outlets, including 56 newspapers, 5 news agencies, 27 TV channels, 30 radio stations, 19
magazines, and 29 publishers, by using powers invested under the state of emergency.6
This figure does not include banned websites of online news media, which are estimated to be in
the hundreds. One example shows the scale of the clampdown. Sendika.org, which shares news
on labour force and union activities in Turkey, was blocked 61 times in the last two years, and the
brand continues with www.sendika62.org.7
Removal of content from a news site or social media is
an increasingly common tool used by the Turkish government.8
Figure 4: Circulation of printed media (newspapers and magazines)
In Turkey, the circulation of printed media has been
declining in recent years.9
2016 experienced a much
more dramatic decrease mainly due to the closure
of some newspapers after the coup attempt, with
the number of printed newspapers and magazines
declining by 7.9% and overall circulation falling by
20% in 2016 compared to 2015 (see Fig 4).10
These
figures go far beyond the long-term rate of decline and
are due to the extraordinary circumstances of 2016.
Apart from the closure of some titles, overall sales of other brands have not been much impacted
at the news stand, but advertising revenues for newspapers have taken a hit. Printed media’s share
of advertising revenues (14.8%) continued to decline in 2016, whereas digital advertising (24.2%)
continues to grow and is now second only to television (51.2%).11
The pressure on opposition media outlets has led to the creation of a number of small-scale online
journalism portals and platforms where free journalism is practised. Articles are shared via social
media and increasingly via encrypted messaging apps. Indeed, mainstream media have been
losing their monopoly over agenda-setting as digital-born news sites and social media are now
often the first port of call for news.
The most used online news sites, however, continue to be those provided by traditional media
brands using content repackaged from print (Hürriyet, down five percentage points, and Milliyet
down eight percentage points), television (CNN Türk, down six percentage points, and NTV down
nine percentage points), or from news agencies, but their percentage has declined remarkably
6	
For the list of closed media outlets, see: Akgül, Elif (2016). ‘Balance Sheet of State of Emergency’, Bianet, http://bianet.org/english/
media/181486-balance-sheet-of-state-of-emergency
7	
It was first blocked in July 2015, for the fifteenth time in December 2016, and the twentieth time in April 2017. Around 40 blockings
were implemented between April and August 2017. ‘Blocked for 49 Times, sendika.org Applies for Guinness World Record’, http://
sendika62.org/2017/07/blocked-for-49-times-sendika-org-applies-for-guinness-world-record/. This brand has over 250,000 followers
on Twitter.
8	
Yesil, B., Sozeri, E.K., and Khazraee, E. (2017). ‘Turkey’s Internet Policy after the Coup Attempt: The Emergence of a Distributed
Network of Online Suppression and Surveillance’, The Internet Policy Observatory, http://globalnetpolicy.org/wp-content/
uploads/2017/02/Turkey1_v6-1.pdf
9	
http://www.tuik.gov.tr/PreHaberBultenleri.do?id=21543
10	
http://www.tuik.gov.tr/basinOdasi/haberler/2017_40_20172707.pdf
11	
http://www.mediacatonline.com/reklamcilar-dernegi-2016-reklam-yatirimlari
2011 2012 2013 2014 2015 2016
2.3092.266
2.462
2.275
2.132
1.705
TotalAnnual(Billions)
0.5
0
1
1.5
2.5
2
Source: Turkish Statistical Institute
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
12
in the past year. Despite the decline in their popularity (Mynet, down five percentage points,
Haberler, down seven percentage points, and Ensonhaber, down four percentage points), digital-
born web portals, which aggregate stories from newspapers and agencies, also play a major role
in Turkey. The decline both in traditional media brands and digital-born web portals, as the figures
show, indicates that other online brands have received a share from them.
While successful digital-born sites such as OdaTV (14%), OneDio (12%), T24 (8%), Diken (6%), and
Bianet (2%) have retained their leading position in our survey compared to last year, the number of
digital-born news brands has increased this year. These include Duvar, Karınca, Webiztv, Özgürüz,
Artı Gerçek and 140journos, a prominent citizen journalism project that has gained attention for
its pioneering use of social media to distribute content. Another approach comes from Journo,
which provides a platform for freelance journalists and ensures they are paid via the MATRA
human rights funds. Well-known reporters, many of whom have lost their jobs in recent closures,
often contribute to this portal with exclusive stories. The Turkish sections of international brands
such as BBC Turkish and DW also produce strong news stories about Turkey for use by people in-
country or Turks abroad.
13
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
News Access, Interest and Avoidance
News Access
The survey shows that access to news in Turkey is slightly higher than average, as 91% of those
surveyed report they access news once a day or more, compared to 89% across all markets (see
Fig 5). However, the more revealing figure about the level of news use concerns those who access
news more than five times a day, which is 37% in Turkey compared to 25% across all markets. A
further 38 % of Turkish respondents access news between two and five times a day.
Figure 5: Access to news
Interest in News
When people are specifically asked how interested they are in news, the results also clearly
indicate a strong level of interest in Turkey. Eighty-one per cent of respondents say they are
‘extremely’ or ‘very’ interested in news, whereas the total of those responding ‘not very’ or ‘not at
all’ is only 3% (see Fig 6).
Figure 6: News interest
Across all 36 markets surveyed, the average figure for ‘extremely’ or ‘very’ interested in news is just
63%; Spain is top with 82% and Turkey close behind in fourth position with 81% (see Fig 7).
Q1b_NEW. Typically, how often do you access
news? By news we mean national, international,
regional/local news, and other topical events
accessed via any platform (radio, TV, newspaper,
or online).
21
16
38
16
3
3
1
Morethan10timesaday
Between6and10timesaday
Between2and5timesaday
Onceaday
4–6daysaweek
2–3daysaweek
Onceaweek
0 5 10 15 20 25 30 35 %
Extremely Very Somewhat Not very Not at all
41 40
16
2 1
0
10
20
30
40
%
Q1c. How interested, if at all, would you say you are in news?
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
14
Figure 7: News interest (extremely or very) – selected markets
Any possible relation or correlation between levels of interest in news and main variables such as
income level, political leaning, age, and education level merits close examination.
Figure 8: News interest and income level	 Figure 9: News interest and political leaning
The survey indicates that respondents with higher household incomes are more interested in
news than those with low incomes (see Fig 8). The total of those with a high income level who are
‘extremely’ or ‘very’ interested in news is 89%, while those with a low income is 69%. The fact that
the survey is conducted online in urban Turkey may have influenced these results.
As to the level of news interest and political leaning, the survey indicates slightly more interest on
the left than the right (see Fig 9). The total of left-wing respondents who say they are ‘extremely’ or
‘very’ interested in news is 89%, as against 82% among people on the right.
Figure 10: News interest and age
In terms of age, levels of news interest are fairly
even for respondents over 25 years old. What
stands out is that respondents in the 18–24 age
group are clearly less interested than the other
groups (see Fig 10). This is a common feature
across the countries surveyed but much more
Spain
Brazil
Mexico
Turkey
Argentina
Italy
Finland
Greece
US
UK
36 MARKETS AVG.
France
Czech Republic
Malaysia
Slovakia 37
45
48
54
63
65
68
69
71
72
77
81
81
82
82
0 10 20 30 40 50 60 70 80 %
0
20
30
30
90
40
60
80
100
High Medium Low
89
83
69
%
Left Centre Right
89
81 8260
0
30
90
%
Q1c. How interested, if at all, would you say you are in news? (Showing ‘extremely’ and ‘very’ interested.)
18–24 25–34 35–44 45–54 55+
60
83 83 84 86
60
0
30
90
%
15
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
marked in Turkey. There is a difference of 20 percentage points between the 18–24 age group who
are ‘extremely’ or ‘very’ interested in news and the average for the whole population in Turkey
(80%), as against 12 percentage points in all markets. Similarly, the total proportion of 18- to
24-year-old Turkish respondents who say they are ‘not very interested’ or ‘not interested’ in news is
9%, compared to only 1% in other age groups.
Figure 11: News interest and education level
Interest in news clearly increases with the level
of education (see Fig 11). Sixty-seven per cent
of those who did not complete secondary/
high school say they are ‘extremely’ or ‘very’
interested in news compared to 72% of those
with secondary/high school or A-levels, and 86
% of those having a university education (BA,
MA or doctoral).
News Avoidance
The idea of news avoidance aims to ‘explore the extent to which people find themselves actively
avoiding the news’, and it is defined ‘not as total avoidance of news, since our base sample is made
up of those who say they use news at least once a month, but rather as those who say they avoid
news often or sometimes.’12
Figure 12: News avoidance
While Turks show a strong interest in news,
news avoidance is also very high (see Fig 12).
Over a half of the respondents in Turkey (57%
‘often’ or ‘sometimes’) avoid news. Only 15%
of respondents never avoid news. Turkey
and Greece (57%) are at the top of the list in
avoiding news across the 36 markets in the
survey. Since the average across all markets
is 28.6%, this means that news avoidance in
these two countries is twice the average (see
Fig 13). Kalogeropoulos singles out Greece and
Turkey when he suggests that ‘undergoing considerable economic and political turmoil, … may
be a contributory factor to high levels of avoidance’ but suggests ‘it is not easy to identify a clear
pattern’ across all 36 markets.
12	
Kalogeropoulos, Antonis (2017). ‘News Avoidance’, Reuters Institute Digital News Report 2017, p. 40.
I did not
complete
secondary/high
school
Secondary school,
high school,
baccalaureate or
A-Levels
Masters/Doctoral
or Bachelors
67 72
86
0
20
40
60
80
%
Q1di_2017. Do you find yourself actively trying
to avoid news these days?
Occasionally Never Don’t knowSometimesOften
39
18
27
15
2
o
5
1o
15
2o
25
3o
35
4o
%
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
16
Figure 13: Proportion that sometimes or often avoid the news – all markets
Investigating the reasons why people actively try to avoid news can provide significant insights.
More than half of the respondents (54%) said that the news ‘can have a negative effect on their
mood’ (see Fig 14). Turkey, along with Ireland and Japan, is in fifth place behind Greece (62%), the
UK (56%), the US (56%), and Canada (56%) for this reason. In Turkey’s case, this can be attributed
to the country becoming very politicised and polarised in recent years. In addition, there has been
a very negative news agenda with stories such as the failed coup attempt, terror attacks, human
rights violations under the state of emergency, the problems of Syrian refugees, minority rights,
and sexual abuse. People might be becoming tired of these issues.
Figure 14: Reasons behind news avoidance
The second significant reason for avoiding news in Turkey is ‘graphic images upset me’. Forty-four
per cent of respondents are negatively affected by graphic images, whereas the number is only
20% in all markets. Turkey is clearly at the top of the list in this area, and the reasons deserve close
examination. It is very common for media outlets in Turkey to publish and broadcast sensational
photos and videos to increase their circulation and ratings. They include terror attacks, explosions,
traffic accidents, violence against women, fighting, social protests, and human rights violations.
At the request of the government, the prosecutors have largely banned the use of such images,
but these bans are slow to take effect in online media. It should also be underlined that the
implementation of codes of media ethics is very poor, and studies confirm that ‘ethical codes
57 57
50
44
40 39 38
32 31 31 31 30 30 29 28 28 27 27 27 26 26 26
24 24 24 23 22 22 21 21 20 20 19 18
14
6
TUR GRE CRO POL CHL MYS USA ROU HUN ARG MEX IRE AUS FRA CAN ITA NLD BRA SVK SUI KOR SPA AUT UK GER CZE POR BEL SWE HK SGP NOR TWN FIN DEN JPN
0
10
20
30
40
50
%
It can have a negative effect on my mood
Graphic images upset me
I can’t rely on news to be true
It leads to arguments I’d rather avaoid
I don’t feel there is anything I can do about it
It disturbs my ability to concentrate on more important things
It consumes too much of my time
Other
54
44
44
20
37
33
25
18
14
27
10
15
9
14
4
8
TURKEY
ALL MARKETS
0 10 20 30 40 50 60 %
Q1dii_2017. You said that you find yourself trying to avoid news... Which, if any, of the following
are reasons why you actively try to avoid news? Please select all that apply.
17
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
and standards are not being followed in the Turkish media because of commercial constraints
underlined by increasing concentration in the sector’.13
Therefore, media outlets mostly use such
graphic images to compete, and there seem to be strong grounds to hold them responsible for this
extraordinarily high figure.
‘I can’t rely on news to be true’ (37%) and ‘It leads to arguments I’d rather avoid’ (25%) are the
two other main reasons cited for avoiding news in Turkey. While levels of distrust in Turkey and
all markets are close, avoiding any possible arguments is higher in Turkey than the international
average. Turkey is in fifth place across all markets in this category after South Korea (56%), Taiwan
(44%), Croatia (34%), and Hong Kong (32%), with very low figures in most European countries.
Strong polarisation in society might be the reason behind this high score in Turkey.
Figure 15: News avoidance and political leaning
The relation between news avoidance and
political leaning is remarkable (see Fig 15). Left-
wing respondents (66%) who say that they ‘often’
or ‘sometimes’ avoid news are clearly higher in
number than those on the right (48%). This ratio is
55% in the centre. The percentage of people that
never avoid news is also 23% on the right, whereas
it is 12% on the left.
The results are not surprising, given that the ruling AK Party, which is a conservative party,
has been in power for the last 15 years. The country is divided into two almost equal camps
between the supporters of the AK Party and its opponents.14
The political discourse and
practices of ruling party is divisive and exclusionary.15
‘Us versus them’16
is the main rhetoric
in their statements and policies, and those in the ‘no’ camp during the historic constitutional
referendum in April 2017 giving the president new crucial powers were even accused of being
terrorists or coup supporters.17
Furthermore, the government largely controls the coverage of TV stations and printed media,
and some of them operate as the mouthpiece of the ruling party.18
Several analysts have
pointed to the one-sided nature of the coverage of Turkish media in favour of the ruling party
in the recent referendum.19
For example, one study for Al Jazeera found what they described
as ‘a staggeringly unequal amount of live TV coverage for the opposing campaigns’ in the
referendum, with 458 hours for the ‘Yes’ campaign compared to 45 hours in total for the ‘No’
campaign.20
The news bulletins and debates had been largely dominated by the deputies,
along with scholars and journalists who are supporters of the ruling party.21
This means that
13	
Köylü, Hilal (2006). Press Ethics and Practice of Journalism in Turkey. Unpublished MA Thesis, METU
14	
Kirisci, Kemal (2017). ‘Referendum results risk further polarization in Turkey’, https://www.brookings.edu/blog/order-from-
chaos/2017/04/17/referendum-results-risk-further-polarization-in-turkey/, and Malsin, Jared (2017). ‘Erdogan’s Victory in the
Referendum on His Powers Will Leave Turkey Even More Divided’, Time, http://time.com/4741834/turkey-referendum-erdogan-divided/
15	
Bayramoglu, Ali (2017). ‘Erdogan Counts on Divisive Campaign Ahead of Key Vote’, Al-monitor http://www.al-monitor.com/pulse/
originals/2017/02/turkey-constitution-referendum-takes-polarization-new-high.html, and Gurses, Ercan, and Coskun, Orhan (2017).
‘Erdogan Risks Losing Turkish Swing Voters with Harsh Referendum Rhetoric’, Reuters, http://www.reuters.com/article/uk-turkey-
politics-referendum-polls-idUKKBN15V2BC
16	
‘Divisive Political Rhetoric a Danger to the World’, BBC, http://www.bbc.co.uk/news/world-39048293
17	
Ozkan, Behlul (2017). ‘Erdogan’s Referendum Was Neither Free nor Fair’, Huffington Post, http://www.huffingtonpost.com/entry/
turkey-referendum-erdogan_us_58f4bf49e4b0da2ff861c2cc
18	
Yeşil, Bilge (2016). Media in New Turkey: The Origins of an Authoritarian Neoliberal State, (Urbana: University of Illinois Press), p. 116.
19	
Weise, Zia (2017). ‘Turkish ‘No’ Voices Muffled in Erdoğan’s Referendum’, Politico, http://www.politico.eu/article/turkey-constitutional-
referendum-recep-tayyip-erdogan-orhan-pamuk-akp-chp-degirmenci-hurriyet
20	
‘Turkey’s Vote and the Role of the Media’, Al Jazeera, http://www.aljazeera.com/programmes/listeningpost/2017/04/turkey-vote-role-
media-170423100743900.html
21	
‘Turkey Pressures Media Ahead of Erdogan Referendum’, DW, http://www.dw.com/en/turkey-pressures-media-ahead-of-erdogan-
referendum/a-37521170
0
10
20
30
40
50
60
70
80
Left Centre Right
66
55
48
%
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
18
news consumers were exposed to the speeches of the ruling party leaders and its supporters
all day.
Females are more inclined to avoid news (62% responded ‘extremely’ or ‘very’) than males (52%),
although the variation is not as strong. The percentage citing ‘having a negative effect on their
mood’ and ‘graphic images’ is higher for females than males, while ‘leading to arguments I’d rather
avoid’ and ‘not relying on news to be true’ are the reverse.
19
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Sources of News
Distribution of News Sources
Several questions were asked in the survey to understand where the people of Turkey get news
from. The results vary according to whether people are asked to name what sources they use
each week or to choose a ‘main’ source. The consistent pattern in most countries is that television
and online news are the most frequently accessed, while readership of printed newspapers has
declined significantly.22
This is also the case in Turkey, as TV and online media dominate the main
sources.
When social media is included in the online news category it is clear that, overall, it is much more
widely used than TV; however, it remains behind TV as the ‘main source’. Online has, though,
remarkably increased its position from 32% to 39% in two years, and TV’s lead as the ‘main source’
has reduced from 19% to 8%. While social media is cited frequently as a source of news, less than
one-fifth of respondents see it as their ‘main source’. Newspapers and radio are used by very few
people as the main source, but they are still widely used – by between one-third and a half of
respondents – as one weekly source among many.
Online news including social media is at the top of the list of sources of news used in the last
week with 89% (see Fig 16). It is followed by TV (77%), printed media (47%), and radio (36%).
However, the ranking and popularity of sources change when respondents are asked about their
‘main source’ of news in the last week (see Fig 17). TV comes first with 47%, and online including
social media (39%) follows. The shares of printed media (6%) and radio (6%) are very low as
main sources. The fact that printed news media is equal to radio shows the decreasing role of
newspapers.
Figure 16: A source of news in the last week		 Figure 17: Main news source
22	
Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p. 11.
0
20
40
60
80
100
Online
(inc social)
TV Social
Media
Printed Radio
77
89
67
47
36
%
0
10
20
30
40
50
Online
(inc social)
TV Social
Media
Printed Radio
47
39
13
6 6
%
Q3. Which, if any, of the following have you used
in the last week as a source of news?
Please select all that apply.
Q4. You say you’ve used these sources of news in the last week,
which would you say is your MAIN source of news?
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
20
Figure 18: A source of news in the last week over time
When we look at the change in recent years, we see that online news remains stable as a source
of news each week, and it is always the most cited source (see Fig 18). The popularity of TV has
not changed a lot, and it maintained its position between 75% and 80%. The printed media is in
decline and fell 11 percentage points in two years, but it is still a weekly source for almost half of
respondents.
Figure 19: Main news source over time
Changes are greater for the main source of news, where the share of online media has gradually
increased in two years. Figure 19 shows that this increase mainly stemmed from the decline in TV
(by four percentage points) and printed media (by three percentage points) in this period.
A detailed examination of the sources of news provide more comprehensive insights. The
popularity of 24-hour news television channels and television news bulletins/programmes are
very close to each other, both as the main and weekly source of news, as shown in Figure 20.
The distribution of online including social media (39%) as the main news source is significant.
Thirteen per cent of respondents cite social media as their main source of news, and 7% of
respondents cite websites/apps of other news outlets, that mainly refer to the digital-born news
media. The websites/apps of traditional sources, namely TV, newspapers, and magazines occupy
an important place in this category. The percentage of websites/apps of newspapers is nine
points, TV/radio is seven points, and news magazines is two points. In short, the websites/apps of
traditional media constitute almost half of the online media.
Regarding newspapers, the remarkable point is that their largest audience as the main source of
news is online: the popularity of websites/apps of newspapers is 9%, whereas it is only 5% in print.
0
20
40
60
80
100
Online
(incl social)
TV Printed Radio
88 90 89
75
80 77
58 54
47
32
41
36
2015
2016
2017
%
0
10
20
30
40
50
60
Online
(incl social)
TV Printed Radio
51 50
47
32
36
39
9 6 6 5 7 6
2015
2016
2017
%
21
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Figure 20: Source of news
Q3. Which, if any, of the following have you used in the last week as a source of news? Please select all that apply.
Q4. You say you’ve used these sources of news in the last week,which would yousay is your MAINsource of news?
Figure 21: Main news source by age – Turkey
As to the relation between sources of news and age, Figure 22 illustrates that across all countries
younger groups are much more likely to use social and digital media as their main source of news,
while older groups cling to the habits they grew up with (TV, radio, and print).23
Figure 21 shows
that this pattern also holds in Turkey, as younger people prefer social and online media as their
main news source compared to older audiences who preferred TV news. However, the variation is
not as strong as in the average across all markets in the survey. Looking across all markets there
is a difference of 27 percentage points between 18- to 24-year-olds and those age 55+ citing TV as
23	
Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p. 11.
Social media
Websites/apps of newspapers
Websites/apps of TV and radio companies
Websites/apps of other outlets
Websites/apps of news magazines
Blogs
Television news bulletins or programmes
24 hour news television channels
Printed newspapers
Printed magazines
Radio news programmes or bulletins
67
13
9
7
7
1
23
24
5
1
6
2
43
41
39
20
14
59
58
43
13
36
WEEKLY MAIN
0 10 20 30 40 50 60 70 %
0
10
20
30
40
50
60
Online
(incl Social)
Social Media Radio Printed
newspapers
TV
46
42
37 36 35
25
14
11
9 10
6 8
6 7
5 4 5 3 5
8
39
42
52 52
48
18–24
25–34
35–44
45–54
55+
%
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
22
their main source of news, and the difference is 36 percentage points for ‘online including social
media’ as their main source. However, in Turkey the difference between the two age groups is just
9% for TV as a main source and 11% for ‘online including social media’.
In Turkey, we also see that online news is the primary source only for the 18–24 age group (see Fig
21). Online and TV are equal for the 25–34 age group with 42%. For respondents over 35 years old,
TV is the primary source of news followed by online media.
Figure 22: Main news source by age – all markets
One of the remarkable points shown by Figure 23 is that the main source of news varies with
political leaning. Online media (42%) is the primary source for left-wing respondents, whereas
TV (58%) is for those on the right. Social media is also used more by left-leaning respondents
(18%) than those on the right (8%). High usage of online news and social media on the left might
be because these respondents are seeking out more alternative viewpoints online. The converse
applies too, since there is a great difference (29%) between those respondents on the right who
cite TV as their main source as opposed to online media.
Another notable point is that printed newspapers have a 9% share as a main source for the left
while it is zero for respondents on the right. Radio’s share as a main source also varies by political
leaning, with just 5% as a main source on the left and twice that on the right. The total of TV or
radio is 68% on the right, whereas it is 47% on the left. Not surprisingly for Turkey, this suggests
that respondents with a right-wing orientation prefer broadcast and audio media, and they do not
like reading a lot, whereas reading in accessing news is more popular for the left-wing.
Figure 23: Main source of news by political leaning and income level
Surprisingly, the share of TV as the main source of news increases as the income level rises, although
the difference is not strong. Online media is also more popular in the low-income level than the high.
0
10
20
30
40
50
60
70
80
Online
(incl Social)
Social Media Radio Printed
Newspapers
TV
64
58
49
39
28
33
21
15
10 7 4 5 6 7 7 5 5 6 7
11
24
29
37
45
51
18–24
25–34
35–44
45–54
55+
%
0
10
20
30
40
50
60
Left Centre Right
42
38
18
9 5
49
38
12
5 6
58
29
8 <1 10
POLITICAL LEANING
Low Medium High
INCOME LEVEL
TV Online (incl Social) Social Media Printed newspaper Radio
0
10
20
30
40
50
60
44 41
17
5 6
46
38
14
5 7
51
35
9 5 6
%%
23
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Top Brands
Figure 24: TV and print top 20 brands
Television channels clearly dominate the traditional top brands, as shown in Figure 24. There are
only two newspapers (Hürriyet and Sözcü) in the top ten. FOX TV, which is a Turkish prime-time
channel, may owe its top position to its perceived impartiality and ability to criticise the ruling
party. Twenty-four-hour news channels, namely CNNTürk, NTV, and Habertürk TV, also have a
strong position in the list.
ATV, which is widely described as the mouthpiece of the ruling party, and the national broadcaster,
TRT, which is a clear propaganda instrument of the government, have a strong audience, too.24
The ranking also shows that well-known newspapers such as Habertürk, Akşam, Vatan, Yeni Şafak
and Türkiye, which were seen as the mainstream media until recent years, are not included in the
top twenty brands because of their relatively limited audience.
24	
Yeşil, Bilge (2016). Media in New Turkey: The Origins of an Authoritarian Neoliberal State, (Urbana: University of Illinois Press), p. 116.
FOX TV
CNN Türk
NTV
Kanal D
Hürriyet
ATV
TRT
Habertürk TV
Sözcü
Star TV
Show TV
Milliyet
Sabah
Cumhuriyet
Posta
Halk TV
CNN
Kanal 7 Weeklyuse
Star
BBC News
51
36
45
31
42
25
39
23
35
17
34
21
34
21
31
17
30
18
28
14
26
14
23
9
22
10
18
10
18
6
18
11
15
7
11
5
10
4
10
4
Morethan3daysperweek
0 5 10 15 20 25 30 35 40 45 50 %
Q5a. Which of the following brands have you used to access news **offline** in the last week (via **TV, radio, print, and other
traditional media)?** Please select all that apply.
Q5ai. You said you have used the following brands to access news offline in the last week...Which of these, if any, did you use on 3
days or more? Please select all that apply.
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
24
Halk TV, which is depicted as a mouthpiece of the opposition People’s Republican Party (CHP), has
an improved position, particularly after the Gezi protests.25
In terms of sources used more than
three days per week, its popularity (11%) is close to that of mainstream TV channels such as Star
TV and Show TV (both 14%).
Figure 25: Online top 20 brands
We saw earlier that websites/apps of traditional media, namely TV, newspapers, and magazines,
constituted 46% of ‘online including social media’ as the main source of news, whereas the share
of digital-born news media is only 18%. This pattern is evident in the list of top online brands (see
Fig 25). A 24-hour news channel, CNNTürk, and dailies Hürriyet and Sözcü perform very strongly
online. News aggregators, namely Mynet, Haberler and İnternethaber, have three brands in the
top ten. They do not generate their own news stories but re-publish the stories of news agencies,
newspapers, or TV. Sabah and A Haber, widely described as mouthpieces of the ruling party, rank
at eighth and ninth place.
As a digital-born news media that generates exclusive stories and hires its own columnists, OdaTV
has the highest rank on the list in fifteenth place, followed by Haber7.
25	
Katik, M. (2013). ‘Turks Deprived of TV Turn to Twitter for Protest News’, BBC, http://www.bbc.co.uk/news/world-europe-22756884
CNN Türk
Mynet
Hürriyet
Sözcü
Haberler.com
NTV
Milliyet
Sabah
A Haber
Internethaber
Habertürk
Cumhuriyet
Ensonhaber
AA
Odatv
Haber7
CNN.com
ONeDio
TRT News
BBC News
Weeklyuse
Morethan3daysperweek
31
15
31
30
28
24
24
23
21
20
19
19
16
16
15
14
13
13
12
12
11
5
5
7
6
7
8
7
7
8
9
8
11
11
14
12
10
20
18
20
0 5 10 15 20 25 30 %
Q5bi. You said you have used the following brands to access news online in the last week... Which of these, if any, did you use on 3
days or more? Please select all that apply.
Q5b. Which of the following brands have you used to access news **online** in the last week (via **websites, apps, social media,
and other forms of Internet access**)? Please select all that apply.
25
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
The case of the official Anatolian News Agency (AA) is remarkable, as it is in fourteenth position
on the list. It is not a digital-born news media, and it distributes its services, including video and
photos, to its paying subscribers. The agency also shares some of its news stories through its
website and social media accounts. The reason why the agency has gained a significant place is
that most of the media outlets depend on its news stories under the state of emergency. It benefits
from being a state-run agency, in particular, in news on investigations into the failed coup attempt.
Its stories have been widely re-shared on social media.
Which Online Sources are the Best for…?
The survey also asks respondents to name the best media outlets in the following four categories:
‘accurate and reliable news’, ‘strong viewpoints/opinions,’ ‘helping me understand complex issues’,
and ‘amusing or entertaining me’. It is useful to see the top list for each category.
Sözcü daily, critical of the ruling AK Party, and one of Turkey’s last remaining independent media,
clearly dominates three categories, with the exception of amusement/entertainment, and it
is followed by CNNTürk (see Figs 26–29). The most remarkable media outlet in this question
is A Haber, which one recent study describes as operating ‘as the government mouthpiece’.26
It
is in third place in providing accurate and reliable news. A Haber is also in the top five, for both
‘providing strong opinions’ and ‘helping in complex issues’. Other than for the criteria of ‘amusing
or entertaining me’, the list and rankings are very similar. Mynet is the preferred outlet in this
category. OneDio, which is not on the top ten list of other three categories, is fifth here.
Figure 26: Top 10 for ‘providing accurate and 	 Figure 27: Top 10 for ‘providing strong
reliable news’	 viewpoints and opinions’
Q5c_2017_rc_3. 3. You say you use the following brands for **online** news. In your experience, which of these is best for providing
‘accurate and reliable news’/ ‘strong viewpoints/opinions’? Base: All those who have used online brands last week.
Figure 28: Top 10 for ‘helping me in 	 Figure 29: Top 10 for ‘amusing me or
understanding complex issues’	 entertaining me’
Q5c_2017_rc_3. 3. You say you use the following brands for **online** news. In your experience, which of these is best for ‘helping
me understand complex issues’/’amusing or entertaining me’? Base: All those who have used online brands last week.
26	
Yeşil, Bilge (2016). Media in New Turkey: The Origins of an Authoritarian Neoliberal State, (Urbana: University of Illinois Press), p. 116.
Sözcü
CNN Türk
A Haber
Mynet
Hürriyet
Millyet
NTV
Habertürk
Cumhuriyet
AA
12
8
7
6
6
4
4
4
4
4
0 5 10 %
Sözcü
CNN Türk
A Haber
Mynet
Hürriyet
Millyet
NTV
Habertürk
Cumhuriyet
Sabah
11
8
7
6
6
4
4
4
3
3
3
0 5 10 %
Sözcü
CNN Türk
A Haber
Mynet
Hürriyet
Millyet
NTV
Habertürk
Cumhuriyet
Sabah
12
8
7
6
5
4
4
4
4
3
0 5 10 %
Sözcü
CNN Türk
A Haber
ONeDio
Mynet
Hürriyet
Millyet
NTV
Habertürk
Sabah
13
8
7
6
6
4
4
4
3
3
0 5 10 %
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
26
News Consumption: Devices and Gateways
Devices Used
Laptop/desktop computers and smartphones are the most commonly used devices to
access news, both as the main device and in terms of weekly reach (see Fig 30). However, the
smartphone’s share as the main device has risen significantly, from 28% to 41% in two years, due
mainly to the decline in computers, which fell from 55% to 43% in the same period.
While smartphones (63%) are preferred to the computer (54%), in terms of weekly use their
share is very close as the main device for news. (computers 43% and smartphones 41%). Tablets
remained a distant third.
Figure 30: Devices used
Figure 31: Weekly news reach per device	 Figure 32: Smartphone as the main device
Age is an important factor when looking at the devices that people use to access news. The
global pattern is that computers are used more commonly among older people while younger
generations predominantly use smartphones for accessing news.
We see the same pattern in Turkey in the main devices for accessing news. The younger the
respondents the more likely they are to use smartphones to access news (see Fig 33). In terms
of weekly use, (see Fig 34) this ranges from 59% to 29% across the five age groups. In the 18–24
age group, 59% use the smartphone weekly, whereas in the 45–54 age group the figure is 29%.
Computer usage (laptop or desktop) ranges from 23% to 58%, with older respondents making
more use of them than younger.
0
10
20
30
40
50
60
70
80
Any purpose Weekly news
source
Main news
source
75
62
42
63
54
23
43 41
8
Laptop or desktop computer (at home or at work) Smartphone Tablet
% Q8A. Which, if any, of the following devices do you ever use
(for any purpose)? Please select all that apply.
Q8B. Which, if any, of the following devices have you used to
access news in the last week? Please select all that apply.
8b6_5. You’ve said you use the following devices to access
news in the last week, which is your MAIN way of accessing
online news?
0
10
20
30
40
50
60
70
80
Laptop or
desktop
Smartphone Tablet
6265
54
68
57
63
24 24 23
2015 2016 2017
%
0
10
20
30
40
50
2015 2016 2017
28
38 41
%
27
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Figure 33: Main news devices by age
Figure 34: Weekly news devices by age
When looking at weekly reach, the trend of computers being used more by older people holds (see
Fig 34), whereas smartphone weekly use is very similar across all age groups.
Figure 35: Main news device by gender
Furthermore, as Figure 35 shows, there is
a small but interesting difference between
men and women in the main devices
they use for news. The computer is the
main device for men (48%) while it is the
smartphone for women (46%).
0
10
20
30
40
50
60
Smartphone Tablet Laptop or desktop
(at home or at work)
59
47 46
29 30
6
9 7 6
9
23
33
39
58
56
18–24
25–34
35–44
45–54
55+
%
8b6_5. You’ve said you used the following devices to access news in the last week, which is your MAIN way of accessing online
news?
Q8B. Which, if any, of the following devices have you used to access news in the last week? Please select all that apply.
0
10
20
30
40
50
60
70
80
Smartphone Tablet Laptop or desktop
(at home or at work)
62
65 67
64
57
13
21
27
24 26
39
43
54
68
65
18–24
25–34
35–44
45–54
55+
%
0
10
20
30
40
50
Laptop or
desktop
Smartphone Tablet
48
37 37
46
7 9
Male Female
%
8b6_5. You’ve said you used the following devices to access
news in the last week, which is your MAIN way of accessing
online news?
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
28
Gateways
Figure 36: Main gateways to online news
The significant difference between Turkey and the average of all markets in the preferred main
gateway is about direct access and search, as shown in Figure 36.27
In Turkey, the primary route is search (34%), whereas it is direct access (32%) across all markets.
One might expect a striking difference between the younger respondents and the older ones, with
younger groups preferring social media as the main route. However, that is not the case in Turkey.
Where we see the greatest difference is in the use of direct access to a particular media outlet
among different age groups (see Fig 37). The youngest cohort (18–24) makes the least use (17%),
whereas it is around twice that level for over-35s. The older respondents have stronger brand
loyalties. This might be because the political stances of older people are more established, hence
they are more attached to particular news media.
Figure 37: Direct access by age
27	
‘Search’ refers to use of a search engine, and typing in a keyword for a news story or a media brand.
0
5
10
15
20
25
30
35
Turkey All Markets
29
34
21
3
7
5
32
25
23
6 5 5
Direct
Search
Social Media
Email
Aggregators
Mobile Alerts
%
Q10a_new2017_rc. Which of these was the **MAIN** way in which you came across news in the last week?
0
5
10
15
20
25
30
35
18–24 25–34 35–44 45–54 55+
25
17
32 33 34
%
Q10a_new2017_rc. Which of these was the **MAIN** way in which you came across news in the last week?
29
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Figure 38: Ways of looking at the news online
The most commonly used route to news is
‘looking at the list of news headlines’ (41%),
followed by ‘read news stories or articles’
(36%). Using an application on the smartphone
is also high (31%).
When we look at the net figures, as Figure 38
shows, lists, articles and blogs are the most
preferred route (66%). The total for applications
on smartphones and tablets is 38%. Turkey ranks
third in looking at online news with apps, behind
Hong Kong (42%) and Switzerland (41%), while
the average of all markets is 27%. For Turkey, this
probably stems from the dominant role of online
news and high usage of smartphones.
Turkey is also at the top of list in looking at ‘pictures and graphics’ (36%), whereas the international
average is 22%. It is not a surprising result for Turkey, as most online news media use pictures to
attract an audience. What is more, they tend to publish a news story with a photo gallery instead
of a text and a photo. Each picture includes one or two sentences and a news piece, particularly
on sports and in magazines, is composed of a dozen photos in this way. The figure concerning
preferences for text or video for news also shows that text scores less well in Turkey than the
average of all markets, even if it remains in the lead in 36 markets (see Fig 39).
Figure 39: Preference for text or video for news
Despite greater exposure to online video news,
Newman finds that ‘overall preferences have
changed very little’ in the four years.28
We see
that video consumption is more popular in
Turkey. Across all markets, over two-thirds of
respondents (71%) say they mostly consume
news in text, with 14% ‘using text and video
equally’29
whereas the figures are 64% and
20%, respectively, in Turkey. The poor reading
habits in Turkey are likely to play a part in
explaining these differences, given that a
smaller number of Turks read books regularly
than people in European countries.30
The reason why text is so popular is that it ‘provides control and speed when in information
seeking mode’, while video ‘comes into its own by adding drama, context or reality to events, and
also adding credibility to text’.31
28	
Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.20
29	
Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.20
30	
http://ec.europa.eu/eurostat/statistics-explained/index.php/File:Number_of_books_read_in_the_last_12_months,_2011.png Another
study which was released in 2013 reveals that ‘Turks watch an average of six hours of TV a day and surf the internet three hours a day
but only dedicate six hours a year to reading a book.’ ‘Poor Reading Habits In Turkey Due To Exam-Based Education System, Haberler.
com, http://en.dunyatimes.com/article/poor-reading-habits-in-turkey-due-to-exambased-education-system-70204.htm
31	
Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.20
0
10
20
30
40
50
60
70
80
Lists, articles
and blogs
Apps Pictures
and graphics
Video and
audio
66
38 36 32
%
Q11.Thinkingofthewayyoulookedatnewsonline(via
anydevice)inthelastweek,whichofthefollowingwaysof
consumingnewsdidyouuse?PleaseselectALLthatapply.
OPTQ11D.Inthinkingaboutyouronlinenewshabits,whichofthe
followingstatementsappliesbesttoyou?Pleaseselectone.
0 10 20 30 40 50 60 70
Turkey
Mostly text
About the same
Mostly video
64
71
20
14
12
9
All Markets
%
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
30
Trust, Distrust and Polarisation
Trust and Distrust in News
The most remarkable and significant point regarding the figures for overall trust and distrust in
Turkish news media is that they are remarkably similar (see Fig 40). Forty per cent of people said
that they trust most news most of the time, and 38% of people said they do not trust most news
most of the time. The proportion who ‘neither agree nor disagree’ is 22%. This phenomenon can
be attributed to the very polarised society and news media in the country, as we discuss in more
depth later in this chapter by examining the media brands and political leaning.
One might expect lower trust levels in a country where the media is largely controlled by the
government. However, this may be misleading because it ignores the fact that trust may be high
among those who agree with the government, which seems to be the case in Turkey.
Although there is a high level of polarisation in the Turkish news media, there is also a sense that
people nonetheless recognise some of the problems associated with high levels of government
influence. Forty per cent of Turkish respondents trust news overall, while this figure increases
slightly to 46% when they are asked specifically about trust in the news they use, indicating that
these people perceive problems with the news as a whole.
Figure 40: Trust and distrust in news
On the other hand, when we look at the share of those who ‘disagree’ with the propositions on
trust, thereby reflecting distrust, it is striking that the level of distrust in Turkey is very high, at
38%. The proportion who ‘disagree’ with ‘trust in news I use’ is 31%, and the figure for those who
‘neither agree nor disagree’ is 24% in this category.
All these figures are an indication of not only distrust in media coverage and content but also high
polarisation. The respondents seem to be divided into two camps, either trusting or distrusting
news media. People in either camp prefer to trust what they want to believe without questioning
the reliability and accuracy of the news.
Meanwhile, we avoid international comparison in terms of ranking among all markets, given
that the countries in five continents in the survey have different media systems and political
understanding. There is a great variation in trust across the 36 countries, as Figures 41 and 42
illustrate; it is highest in Finland (62%), but lowest in Greece and South Korea (23%).
0
10
20
30
40
50
Overall
TURKEY ALL MARKETS
I use
40 38
46
31
0
10
20
30
40
50
Overall I use
43
26
49
20
Agree Disagree
% %
Q6_2016_1. I think you can trust most news most of the time.
Q6_2016_6. I think I can trust most of the news I consume most of the time.
31
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Figure 41: Overall trust in news media – all markets
Figure 42: Overall distrust in news media – all markets
The high level of distrust in Turkey requires us to look at how this breaks down by the main news
sources that are used (see Fig 43). Social media is the most distrusted main news source, both
in terms of overall trust and for the ‘news I use’. It is very significant that 45% of respondents
distrust the news that they use on social media. Printed media follows social media, but there is a
difference of ten percentage points between overall trust and trust in ‘news I use’ and the level of
distrust is lower in online media than for print. We should also underline that there is a difference
between social media and online news including social media: seven percentage points overall
and eight percentage points in ‘news I use’.
Figure 43: Distrust in news and main news source
FIN BRA POR NLD SPA GER DEN CAN NOR MEX BEL CHL SUIPOL IRE AUT UK JPN SWE HK AUS SGP TUR ARG ITA ROU CRO USA CZE HUN TWN FRA MYS SVK GRE KOR
0
10
20
30
40
50
60
70
80
62 60 58
53 51 51 50 50 49 49 49 48 47 46 46 45 43 43 42 42 42 42 40 39 39 39 39 38
32 31 31 30 29 27
23 23
%
USA GRE TUR ARG FRA CRO SWE CHL HUN SVK MEX ROU CZE IRE KOR MYS AUS ITA UK NOR SPA SUI AUT BEL BRA CAN SGP POL GER POR TWN FIN NLD DEN JPN HK
0
5
10
15
20
25
30
35
40
40
38 38 37 37 36
34
32 31 31
29 28 27 27 27 27
25 25 25 24 24 23 22 22 22 22 22 21
19 19 18
16 16 15 15
12
%
Q6_2016_1. I think you can trust most news most of the time.
Q6_2016_1. I think you can trust most news most of the time.
0 10 20 30 40 50
Social Media
Overall
Printed
Online (incl Social Media)
Radio
TV
50
45
44
34
43
37
35
25
33
25 News I use
%
Q6_2016_1. I think you can trust most news most of the time. Base: Disagree
Q6_2016_6. I think I can trust most of the news I consume most of the time. Base: Disagree.
Q4. You say you’ve used these sources of news in the last week, which would you say is your MAIN source of news?
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
32
Television clearly has the lowest level of distrust in Turkey. As Newman points outs, one reason
might be that video adds reality to events and credibility to the text.32
In Turkey, people are more
inclined to believe what they watch rather than what they read, but this phenomenon is not
enough to explain the results when we look at the average of 36 countries in the survey. Printed
media and TV have very similar levels of distrust in all markets. In Turkey, distrust in printed media
is more than twice the international average, and a third of respondents distrust the printed
media that they use. The ruling party has largely contributed to such a high level of distrust in
printed newspapers as President Recep Tayyip Erdoğan, who was prime minister for 11 years, has
repeatedly targeted certain newspapers by criticising their headlines and columnists.33
Figure 44: News media independence
As distrust in news in Turkey is very
high, few respondents think that the
news media is independent of undue
political/government and business/
commercial influence (see Fig 44). Only
20% of respondents think that the news
media is independent of undue political
or government influence most of the
time, whereas 59% disagree with this.
Furthermore, 23% of respondents agree
that the news media is independent of
undue business or commercial influence,
while 55% disagree with this statement.
While only 20% of respondents think that news media is independent of undue political or
government influence, trust in news overall is twice as high (40%). When we look at the political
leaning of people who agree that news media is independent of undue political or government
influence, there is a merked difference between those on the right (37%) and those on the left (17%).
The survey also shows that overall trust in news is higher on the right (48%) than the left (37%), as
shown in Fig 45. It increases in all political orientations when the respondents are asked about the
‘news they use’, as it is 58% on the right and 44% on the left (see Fig 46). In trust in news overall,
the reason why the distrust (45%) is higher on the left than the right (34%) is likely to be due to
a sense that the ruling party largely controls the media, and the number of critical or impartial
news media is very limited. Remarkably, the level of distrust in ‘news I use’ is also higher on the
left (36%) than the right (22%). This indicates that left-oriented respondents have a more critical
approach towards the media than those on the right. It appears that the overall conclusion from
the Digital News Report, suggesting that ‘in many countries the underlying drivers of mistrust
are as much to do with deep-rooted political polarisation and perceived mainstream media bias’,
holds true in Turkey.34
In addition, we see that age is a significant driver of trust. The youngest respondents have the
lowest level of trust in news overall, with just 27% in the 18–24 age group, whereas the figure is
45% for over 45s (see Fig 45). The same applies to trust in the ‘news I use’, where the older the
32	
Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.20
33	
Köksal, Nil (2017). ‘Erdogan Slams “vulgar, worthless” Headline, Promises Punishment’, CBC, http://www.cbc.ca/news/world/turkey-
erdogan-press-freedom-1.4004912 and Greenslade, Roy (27 July 2015). ‘Turkish Newspaper Columnist Fired over Tweet Critical of
Erdoğan’, Guardian, https://www.theguardian.com/media/greenslade/2015/jul/27/turkish-newspaper-columnist-fired-over-tweet-
critical-of-erdogan
34	
Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.10
0
10
20
30
40
50
60
Political or
Government
Influence
Business or
Commercial
Influence
20
59
23
55
Disagree
Agree
%
Q6_2016_4.Thenewsmediainmycountryisindependentfromundue
politicalorgovernmentinfluencemostofthetime
Q6_2016_5.Thenewsmediainmycountryisindependentfromundue
businessorcommercialinfluencemostofthetime
33
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
respondents the higher the trust, with a variation of 18 percentage points between the youngest
and oldest age group (see Fig 46). We have seen that older respondents have stronger brand
loyalties. Higher trust in news that they use for older people may reflect established political
loyalties and hence correspondingly high levels of trust in media outlets that are aligned with
those.
Figure 45: Overall trust in news by political leaning and age
Figure 46: Trust in news I use by political leaning and age
Polarisation in the News Media
First, as Fletcher points out, we should remember that some preliminary evidence in the
Digital News Report 2017 suggests that ‘polarisation is increasing in some countries, but also
that there is large national variation in the degree to which the audiences for the most popular
news brands are polarised along the left–right spectrum’.35
It is true that the standard left–right
distinction is less important in Turkey than elsewhere since people have been divided into
supporters or opponents of the ruling AK Party, with the key cleavage being the polarisation
between Islamism and secularism/Kemalism, the latter represented by the left. One illustration
of this degree of polarisation is evident in the readership of the anti-government Sözcü, which is
read mainly by people who self-identify on the left (49%) and by only a tiny number who identify
on the right (3%).
Although the small difference (six percentage points) between trust in news ‘overall’ (40%) and ‘I
use’ (46%) might suggest low levels of political polarisation, this is not the case in Turkey, where
society remains deeply divided. The same level of polarisation also applies to the media.
35	
Fletcher, Richard (2017). ‘Polarisation in the News Media’, Reuters Institute Digital News Report 2017, p. 38.
Left Centre Right 18–24 25–34 35–44 45–54 55+
0
10
20
30
40
50
37
45
41
37
48
34
27
48
41
37 39
34
45
35
45
38
POLITICAL LEANING AGE
Agree
Disagree
%
CentreLeft Right 18–24 25–34 35–44 45–54 55+
0
10
20
30
40
50
60
POLITICAL LEANING AGE
Agree
Disagree
44
36
47
30
58
22
34 38
44
31
46
28
50
28
52
30
%
Q6_2016_1. I think you can trust most news most of the time.
Q6_2016_6. I think I can trust most of the news I consume most of the time.
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
34
Looking at political orientation and news brands is important to understand the polarisation in the
news media. However, it should be emphasised that it is not a good time to ask people’s political
preferences in Turkey in an online survey, due to fears about government surveillance. This
probably explains why 53% of respondents place themselves in the centre, with 23% to the left,
13% to the right, and 12% responding ‘Do not know’.36
Undecideds in the polls before the historic
referendum were described as ‘shy voters’; this term mostly referred to members of the ‘no’ camp
who were afraid to reveal their preferences lest they were harassed by the authorities or their
neighbours.37
Figure 47: TV & print brands used more than three days per week and political leaning (%)
The consequences of this desire to identify as being centrist can be seen when we look at brands
by political orientation (see Fig 47). The audience of the majority of brands place them at the
centre, at about 60%. However, the position of three media outlets, namely Sözcü, Cumhuriyet
36	
‘All able to answer if left/centre/right’ results are as follows: centre 60%, left 26%, and right 14%.
37	
Interestingly, this term was used by a prominent and credible pollster, İbrahim Uslu, whose wife is Advisor to the Chairperson of the
AK Party and a former deputy of the ruling party. Grande, Damon H. (2017). ‘The Straight Truth About Turkey’s Referendum’, Para
Analiz, http://www.paraanaliz.com/intelligence/straight-truth-turkeys-referendum/
Left
Cumhuriyet
Halk TV
Sözcü
FOX TV
Habertürk TV
Hürriyet
CNN Türk
Posta
Kanal D
Star Daily
NTV
Milliyet
Show TV
Kanal 7
Star TV
Sabah
TRT
ATV
Centre Right
52 45 3
3
3
6
13
5
8
14
14
11
10
18
33
23
28
29
31
26
47
48
62
57
67
66
63
63
55
70
71
66
53
63
59
62
61
51
49
32
30
27
26
23
23
19
19
19
16
15
14
12
9
8
Q1f_rc. Some people talk about ‘left’, ‘right’, and ‘centre’ to describe parties and politicians. (Generally socialist parties would
be considered ‘left wing’ while conservative parties would be considered ‘right wing’). With this in mind, where would you place
yourself on the following scale? All able to answer if left/centre/right.
Q5ai. You said you have used the following brands to access news offline in the last week...Which of these, if any, did you use on
three days or more? Please select all that apply.
35
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Q1f_rc. Some people talk about ‘left’, ‘right’ and ‘centre’ to describe parties and politicians. (Generally socialist parties would be
considered ‘left wing’ while conservative parties would be considered ‘right wing’). With this in mind, where would you place
yourself on the following scale? All able to answer if left/centre/right.
Q5bi. You said you have used the following brands to access news online in the last week... Which of these, if any, did you use on
three days or more? Please select all that apply.
and Halk TV, stands out. Half of their audience place themselves at the left, which is a very high
percentage given that we do not see any brand with more than 33% on the right or left. FOX TV
and Hürriyet daily skew heavily in favour of left-wing people (32% and 27%, respectively) while
Kanal 7 (33%), ATV (31%), public broadcaster TRT (29%), and Sabah (28%) are the brands with the
strongest support among right-wing audiences. These results suggest that the position of left-wing
media in the top brands of this survey is clearer compared to the right; they have a more loyal and
homogeneous audience.
Figure 48: Online sources used more than three days per week and political leaning (%)
The pattern of the audience of the vast majority of brands, placing them at the centre with about
60%, also holds for the online sources used more than three days per week (see Fig 48). Half of the
audience of OdaTV, Cumhuriyet and Sözcü are left-wing. A Haber, Haber 7, and Sabah are the most
popular online sources for the right-wing respondents. In online news, the level of polarisation is
also stronger for left-wing news media than right-wing.
Left
OdaTV
Cumhuriyet
Sözcü
ONeDio
CNN Türk
Hürriyet
NTV
Interhaber
Haberler
Habertürk
Mynet
AA
TRT News
Milliyet
Ensonhaber
Haber 7
Sabah
A Haber
Centre Right
53 39 8
2
3
6
9
8
14
15
15
18
20
29
13
24
34
27
33
17
48
50
59
64
67
63
63
62
63
66
63
54
70
61
54
63
57
50
47
35
28
25
24
22
22
21
17
17
17
16
14
12
10
10
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
36
The digital-born brands Oda TV and OneDio draw a larger audience from those who are left-
leaning. As to the news aggregators, Mynet, which is the most preferred source at the top of the list
in this category, has almost the same audience from both the left and the right. Internethaber and
Haberler are more popular on the right than the left, and Ensonhaber is the opposite. Surprisingly,
the ratio of respondents from the right or left who consume news from the official Anatolian News
Agency is similar.
Questions in the survey about online brands asking ‘which is best for you’ reveal another aspect
of deep polarisation. When the respondents are asked ‘In your experience, which of these is best
for providing accurate and reliable news?’, we see two brands with strong political positions share
the top of the list (Sözcü as severely critical, and A Haber as a loyal supporter of the government).
Thirty-nine per cent of Sözcü readers think that Sözcü is best for accurate and reliable news,
and 32% of A Haber users think that this brand is best for accurate and reliable news. It can be
said that both owe their leading positions to the highly partisan attitudes of their coverage and
columnists. (A Haber does not have columnists, but they use columns from Sabah daily, as both
are owned by the same media group.)
37
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Participation: News Sharing, Commenting and
Social Media Messaging
Top Social Media and Messaging for News
We see that a significant proportion of respondents prefer to share news or talk privately by instant
messenger, social media, and email instead of doing so publicly. The sharp downturn in the use
of Facebook and Twitter, and the rise of closed messaging for news, may be related to fears about
government surveillance. Volunteer informants of the ruling party also have a significant role in this
situation, as friends, colleagues, and even spouses are reporting each other for a range of offences.38
First, as shown in Figure 49, we see that all social media networks and messaging applications
are more popular in Turkey than the average of all markets. (With the exception of Facebook
Messenger for any purpose.) The difference between Turkey and the average of all markets is
particularly high in the use of WhatsApp, Twitter, and Instagram, both ‘for any purpose’ and ‘news’.
Twenty-five per cent of respondents in Turkey use WhatsApp for ‘news’, whereas the average in the
survey is 15% (see Fig 50).
Figure 49: Top social media and messaging apps	 Figure 50: Top social media and messaging
for any purpose 	 apps for news
When we look at the change over time in use of these social networks and applications for
news, we can see a remarkable decrease in Facebook and Twitter, particularly in the last year, as
Facebook fell by ten percentage points and Twitter was down by five points (see Fig 51). However,
Turkey is still at the top of list in the use of Twitter for news in all markets.
Furthermore, we see a striking rise in the use of the closed messaging service WhatsApp, which
is up 8%. This may be linked to a climate where it is not safe for public servants, in particular, to
criticise the government on social media, and so people adopt more secure messaging apps for
sharing news. One Turkish citizen was reported by the Washington Post as explaining his concerns
as follows: ‘I avoid talking politics on the phone or in public. I have had to reduce my use of social
media because I know they are being monitored.’39
38	
Pitel, L. (16 March 2017). ‘Erdogan’s Informers: Turkey’s Descent into Fear and Betrayal’, Financial Times, https://www.ft.com/
content/6af8aaea-0906-11e7-97d1-5e720a26771b, and Güleçyüz, Mehmet (20 January 2016). ‘Looking to Snitch on Your Neighbours?
Turkey Will Pay You for the Info’, Al-Monitor, http://www.al-monitor.com/pulse/originals/2016/01/turkey-government-offer-financial-
perks-for-intelligence.html#ixzz4rqZcjJML
39	
‘How Erdogan Has Reshaped Turkey, as Told by Readers’, The Washington Post, 14 April 2017, https://www.washingtonpost.com/
graphics/world/living-under-akp-turkey-referendum/
ALL MARKETS
0 10 20 30 40 50 60 70 80
70
73
61
66
40
64
36
36
24
45
20
41
Facebook
YouTube
WhatsApp
Facebook Messenger
Instagram
Twitter
TURKEY ALL MARKETS
0 10 20 30 40 50 60
47
54
22
32
15
25
10
25
6
17
8
9
Facebook
YouTube
WhatsApp
Twitter
Instagram
Facebook Messenger
TURKEY
% %
Q12A. Which, if any, of the following have you used for any purpose in the last week? Please select all that apply.
Q12B. Which, if any, of the following have you used for finding, reading, watching, sharing, or discussing news in the last week?
Please select all that apply.
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
38
Figure 51: Top social media and messaging for news over time
Turkey is in second place in European countries in the use of WhatsApp for news, behind Spain
(32%), and in ninth place across all 36 markets. The significant point is that use of WhatsApp for
news is very low in western countries, whereas it is very high in Latin American countries (Brazil
46% and Chile 39%) and some Asian territories (Malaysia 51% and Hong Kong 36%).
News Sharing and Commenting
Turkey has been increasingly politicised in recent years, and voter turnout is very high as it was
over 85% in the last election in 2015 and the historic referendum this year.40, 41
Politics is part of
everyday life in the country, and people largely tend to talk politics. The survey shows that news
sharing and commenting are integral to this.
Figure 52: News share and comment
Fifty-six per cent of respondents share news,
and 40% of respondents comment on news
in Turkey, while the figures are 39% and 25%
in all markets, respectively (see Fig 52). The
comparison clearly shows that this is much
higher in Turkey than the average of 36
countries. In sharing news, Turkey is at the top
among European countries, and is fifth across
all markets. Latin American countries (Brazil
and Chile with 64%, and Argentina and Mexico
with 63%) are at the top of list.
As for commenting, Turkey is in second place among European countries after Romania (42%).
Latin American countries (Mexico and Chile with 44%, and Brazil and Chile with 43%) dominate
the top of this category as well. We see that news sharing and commenting are not popular in
European democracies. It seems that people in highly polarised countries in terms of politics tend
to share and participate in news coverage more than other societies.
40	
Cagaptay, Soner (2017). ‘Erdogan is Dividing Turkey Against Itself’, https://www.theatlantic.com/international/archive/2017/03/
turkey-erdogan-kurds-pkk-isis-syria-coup-gulen/521487
41	
‘Turnout in Turkey’s Nov. 1 Vote over 85 pct’, Hürriyet Daily News, 2 November 2015, http://www.hurriyetdailynews.com/turnout-in-
turkeys-nov-1-vote-over-85-pct.aspx?pageID=238&nID=90619&NewsCatID=338, and ‘Turnout in Turkish Referendum Around 86
Percent’, http://www.reuters.com/article/us-turkey-referendum-turnout-idUSKBN17I0JE
0
10
20
30
40
50
60
70
Facebook YouTube Twitter WhatsApp Instagram
69
64
54
33 31 32 33
30
25
17 17
25
12
17
10
2015
2016
2017
%
Q12B. Which, if any, of the following have you used for finding, reading, watching, sharing, or discussing news in the last week?
Please select all that apply.
0
10
20
30
40
50
60
Share Comment
TURKEY
56
39 40
25
ALL MARKETS
%
Q13. During an average week in which, if any, of the following
ways do you share or participate in news coverage? Please
select all that apply.
39
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
There are no significant differences in gender and political leaning in sharing news, while it is lower
only in 18–24 age group. We have the same pattern for commenting, but the right wing (49%) is a
little bit higher than the left (42%). Sharing and commenting is not only intended to criticise the
government; it is also about supporting the government. While some people prefer or need to
demonstrate their support of the ruling party to gain favour or avoid any possible damage, there is
also a significant number of people who do sincerely support it.
Figure 53: Commenting on news on social media over time
As for commenting on the news on social
media, we see a decrease over time as this fell
by eight points in two years (see Fig 53). This
can also be attributed to fears of government
surveillance and informants. People prefer to
avoid commenting on news publicly due to the
possibility that they might be reported.
Figure 54: News share and comment
Despite the higher level of sharing and commenting, 33% of respondents talk with friends and
colleagues about a news story face to face (see Fig 54).
Reasons for Not Sharing or Commenting on News
When looking at reasons why Turkish people do not share or comment on the news, we see
some interesting trends compared to other countries. The three leading reasons given by Turkish
respondents, as shown in Figure 55, are: a lack of interest in commenting/sharing (26% in Turkey
versus 37% overall); a preference for face-to-face discussions (23% versus 37%); and/or a belief
that it will make no difference, where the Turkish figure of 23% is ahead of the overall average
0
5
10
15
20
25
30
35
40
2015 2016 2017
39
35
31
%
Shareanewsstoryviasocialnetwork
Talkwithfriendsandcolleaguesaboutanewsstory(facetoface)
Commentonanewsstoryinasocialnetwork
Shareanewsstoryviaaninstantmessenger
Rate,likeorfavouriteanewsstory
Voteinanonlinepollviaanewssiteorsocialnetwork
Talkonlinewithfriendsandcolleaguesaboutanewsstory
Postorsendanews-relatedpictureorvideotoasocialnetwork
Commentonanewsstoryonanewswebsite
Shareanewsstoryviaemail
Postorsendapictureorvideotoanewswebsiote/news
Takepartinacampaignorgroupbasedaroundanewssubject
Writeablogonanewsorpoliticalissue
Noneofthese
0 5 10 15 20 25 30 35 40
40
33
31
26
25
25
24
22
19
18
10
10
8
13
%
Q13. During an average week in which, if any, of the following ways do you share or participate in news coverage? Please select all
that apply.
THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM
40
(18%). Turkish respondents are also more concerned about online privacy (20% against 15% across
all markets). The most striking difference is in the concerns about ‘being criticised or abused’,
which is 17% in Turkey against an average across all countries of 7%.
Figure 55: Reasons for not sharing or commenting on news
Iamnotinterestedincommentingon/sharingnewsstories
Prefertodiscussnewsstorieswithpeopleface-to-face
Idon’tthinkthatsharing/commentingcanmakeadifference
Iamconcernedaboutmyonlineprivacy
IdonotfeelIhaveanythingtosay/contribute
Iamconcerendaboutbeinbgcriticised/abusedonline
Iamconcernedaboutwhatothersmightthinkofme
0 5 10 15 20 25 30 35 40
37
26
37
23
18
23
15
20
12
12
7
17
4
7
ALLMARKETS
TURKEY
%
41
REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017
Concluding Remarks
In the wake of the failed coup and the subsequent referendum giving the president sweeping
new powers, online websites, blogs, and social media have emerged as a centre of opposition.
Mainstream media remain largely controlled by the government.
However, the biggest challenge for small-scale online news platforms is financial. They are mostly
not based on a sustainable business model and are funded by NGOs or international funds. In such
a political atmosphere, they largely focus on pursuing free journalism and not on business models.
This era can be seen as a transition period, given that there is not a stable legal environment for
media investment, as it only requires an order from a judge for a website to be blocked and closed
entirely. It seems that it will take time for significant online investment, particularly from big
companies and international players.
There are some ongoing discussions among journalists, media managers, scholars, and activists
on the future of online journalism and business models.42
International funders feature
prominently in some of them, but these practices and suggestions are also criticised because
such journalism becomes dependent on the western world.43
Foundations and international
institutions increasingly provide support for news organisations for free journalism. However, the
main challenge here is sustainability. As Picard points out, institutions and ‘foundations are not
neutral, and their interests change over time and may lose interest’.44
Crowdsourcing has emerged as another option, although it is not as common in Turkey. T24 has
made use of this option to some degree. 45
It has become more common, especially during and
after the Gezi protests, and it provides editorial independence. However, sustainability is still a
challenge in this model as well.
Online subscription seems generally to be the best business model. However, there is a major
doubt as to whether it can work, as paying for online news is extremely rare in Turkey. While most
printed media outlets do provide an option to subscribe to a PDF format e-edition or pay for web
access without advertising, these approaches have not yet been successful. Some dailies, such as
Birgün, Evrensel, or Düşünce, that take a particular ideological stance have asked their readers to
support their services, but this approach has not been used much. There is little prospect for anti-
government publications to make money, as it is so easy for the authorities to block websites or
find other ways to cut off funding or readership.
42	
Uzunoğlu, Sarphan (2016).’Gazeteciliği kurtarmak: Dijital yayıncılığın ekonomisi’, Journo, https://journo.com.tr/
gazeteciligi-kurtarmak-dijital-yayinciligin-ekonomisi Uzunoğlu, Sarphan (2017). ‘Basılı yayınlar eriyor: Gazeteciliğin
Netflix’ini kurmalıyız’, Journo, https://journo.com.tr/gazeteciler-netflix-kurmali
43	
Sözeri, Efe Kerem (2017). ‘Türkiye’deki gazeteciliğin kurtuluşu yurt dışında mı?’ Journo, https://journo.com.tr/gazeteciligin-kurtulusu-
yurt-disinda-mi Şen, Özgür (2017). ‘AKP’nin medyasından kaçarken Batı’ya bağımlı gazeteciliğe yakalandınız’, Sol Haber, http://haber.
sol.org.tr/yazarlar/ozgur-sen/akpnin-medyasindan-kacarken-batiya-bagimli-gazetecilige-yakalandiniz-205839
44	
Picard, Robert G. (2014) “Emerging Media Models Through Crowd-sourcing, Creative Commons and Foundation Financed Journalism
in the Digital Environment,” presentation to the Asia-Europe Foundation Media Forum, Asian and European Media in the Digital Age,
Milan, Italy, October 16, 2014. https://www.asef.org/images/docs/Presentation%20by%20Robert%20PICARD.pdf
45	
‘T24 Okur Fonu’na katılarak bağımsız gazeteciliğe destek verin’, http://t24.com.tr/okurfonu
Reuters Institute for the Study of Journalism
e:	 reuters.institute@politics.ox.ac.uk
w:	 reutersinstitute.politics.ox.ac.uk
w:	www.digitalnewsreport.org
With support from:
9 781907 384363
ISBN 978-1-907384-36-3

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Turkey digital news report

  • 1. Reuters Institute Digital News Report 2017 Turkey Supplementary Report Servet Yanatma
  • 2.
  • 3. Contents About the Author 5 Acknowledgements 5 Foreword 6 Methodology and Background 7 Executive Summary 9 Introduction 11 News Access, Interest and Avoidance 13 Sources of News 19 News Consumption: Devices and Gateways 26 Trust, Distrust and Polarisation 30 Participation: News Sharing, Commenting and Social Media Messaging 37 Concluding Remarks 41
  • 4.
  • 5. 5 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 About the Author Dr Servet Yanatma is a visiting fellow at the Reuters Institute for the Study of Journalism at the University of Oxford. He was a journalist fellow at the Reuters Institute in the academic year of 2015–16 and wrote the research paper Media Capture and Advertising in Turkey: The Impact of the State on News.1 Servet holds a BA and MA in history from the Bogazici University in Istanbul. In 2015, he completed his PhD programme in Middle East Technical University with his thesis ‘The International News Agencies in the Ottoman Empire, 1854–1908’. Acknowledgements The author is very grateful to the following people for their contributions and assistance: Dr David Levy, Director of the Reuters Institute for the Study of Journalism, and Dr Richard Fletcher, Research Fellow at the Reuters Institute for the Study of Journalism. Published by the Reuters Institute for the Study of Journalism with the support of Google and the Digital News Initiative 1 https://reutersinstitute.politics.ox.ac.uk/our-research/media-capture-and-advertising-turkey-impact-state-news
  • 6. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 6 Foreword I am very grateful to Dr Servet Yanatma for producing this report on the state of digital news consumption in Turkey. The study is based on analysis of survey data collected as part of the 2017 Reuters Institute Digital News Report. The Digital News Report is the world’s largest ongoing survey of news consumption, covering 36 markets in 2017, of which Turkey was just one. Survey work in Turkey was done with the support of Google and the Digital News Initiative . The primary purpose of this report is to provide a more detailed examination of the Turkish data, but where we feel that it is useful, we compare the results from Turkey with those from the other markets included in the 2017 study. Full details of work carried out in the other markets are provided in the main 2017 Digital News Report.2 Journalism is a contested space in Turkey at present and there are many important studies that explore the difficulties this brings for freedom of expression and the news media.3  This report has a very different but equally valuable focus, namely, to understand how news consumption is developing in Turkey. As the report shows, some of the issues facing Turkish media – such as the rise of the smartphone and of news online– are similar to those elsewhere. But there are others, such as the high level of distrust in media and the use of closed messaging apps, where Turkey is an outlier, and where differences in behaviour may be linked to the polarised nature of the political environment. Servet Yanatma’s contribution has been to take a dispassionate look at these trends in Turkey, presenting the findings, and placing them in context for people not familiar with the Turkish media scene, but also leaving the reader free to draw their own conclusions. The Reuters Institute is grateful to him for all the work that has gone into this important report and hope that it finds a wide readership. Dr David Levy Director, Reuters Institute for the Study of Journalism, University of Oxford 2 Available from www.digitalnewsreport.org 3 Finkel, Andrew (2017). ‘Collusion by the Turkish Media Compounds the Country’s Crisis’, in Attacks on the Press: The New Face of Censorship (Committee to Protect Journalists 2017 Edition: Wiley & Sons, New Jersey), pp. 87–96, and Silencing Turkey’s Media: The Government’s Deepening Assault on Critical Journalism (Human Rights Watch Report: 2016)
  • 7. 7 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Methodology and Background General Observations on Data This study is based on analysis of data collected as part of the 2017 Reuters Institute Digital News Report. The original study was commissioned by the Reuters Institute for the Study of Journalism at the University of Oxford (RISJ) to understand how news is being consumed in a range of countries, including Turkey. Research was conducted by YouGov using an online questionnaire at the end of January/beginning of February 2017. The data were weighted to targets based on census/industry accepted data, such as age, gender, region, newspaper readership, and social grade, to represent the total population of each country. The sample is reflective of the population that has access to the internet. As this survey dealt with news consumption, any respondent who said that they had not consumed any news in the past month was filtered from the results to ensure that irrelevant responses did not impact data quality. A comprehensive online questionnaire was designed to capture all aspects of news consumption. The questionnaire and the overall project methodology were consistent across all territories. The survey was conducted using established online panels run by the polling company YouGov and their partners. Because this is an online survey the results will under-represent the consumption habits of people who are not online (typically older, less affluent, and with limited formal education). Where relevant, this has been made clear within the text. The main purpose is to track the activities and changes over time within the digital space, as well as gaining understanding about how offline media and online media are used together. A fuller description of the methodology and a discussion of non-probability sampling techniques can be found on the Digital News Report (DNR) website.4 Along with country-based figures, throughout the report aggregate figures are used based on responses from all respondents across all the countries covered. These figures are meant only to indicate overall tendencies and should be treated with caution. Please note that in Turkey (as well as Brazil, Mexico, and other countries with relatively low internet penetration) the samples are more representative of urban rather than national populations, which must be taken into consideration when interpreting results. The original survey included the following territories: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Turkey, UK, USA. The full questionnaire, as well as details of the samples used in each market, can be accessed on the DNR website.5 4 http://www.digitalnewsreport.org/survey/2017/survey-methodology-2017/ 5 http://media.digitalnewsreport.org/wp-content/uploads/2017/06/Digital-News-Report-Questionnaire-2017.pdf?x57165
  • 8. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 8 Specific Observations on Turkish Data While the samples are over representative of the urban population in Turkey, the survey was carried out in all geographic regions of the country and not restricted just to a few major cities. The survey base is composed of 2005 respondents. (1001 male, and 1004 female) Figure 1: Age scale of respondents Figure 2: Income level of respondents Figure 3: Political leaning 18–24 25–34 35–44 45–54 55+ 16 23 22 17 23 0 5 10 15 20 25 % Total Male Female 62 26 60 14 21 17 31 57 12 Political leaning Left Centre Right 0 10 20 30 40 50 60 % Low Medium High 27 35 38 0 5 10 15 20 25 30 35 40 % Annual household income Low is below 4.999 TL (US$1,453) High is over 45.000 TL (US$13,081) Q1F. Some people talk about ‘left’, ‘right’ and ‘centre’ to describe parties and politicians. (Generally socialist parties would be considered ‘left wing’ whilst conservative parties would be considered ‘right wing’.) With this in mind, where would you place yourself on the following scale? All able to answer if left/centre/right
  • 9. 9 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Executive Summary In Turkey, the most significant key findings from the survey relate to: the high level of distrust in news; the increase in the use of closed messaging services and the decrease of social media as a way of sharing news; the expansion of online media in being named as the main source of news; and the combination of a high level of interest in news with a high level of news avoidance. Trust and Distrust It is striking that the figures for overall trust (40%) and distrust (38%) in Turkish news media are remarkably similar. This is an indicator of a very polarised society and news media in the country. • 40% of respondents trust news overall, and 46% of them trust the news they use, but distrust in news is also very high; 38% of respondents distrust news overall and 31% distrust the news that they use. • While television (33%) has the lowest level of distrust in news overall, social media (50%) and printed newspapers (44%) have the highest level. News Sharing and Social Media Messaging It stands out that the use of Facebook for news fell by ten percentage points in the last year, with Twitter down by five points. The sharp downturn in the use of Facebook and Twitter for news may be related to fears of government surveillance. The rise of closed messaging services like WhatsApp (an increase of eight percentage points from 17% to 25%) as a way of sharing news may be linked to a climate where it is unsafe for public servants, in particular, to criticise the government on social media. • 56% of respondents share news, and 40% of respondents comment on news in Turkey. Turkey is at the top for news sharing among European countries, and it is fifth across all markets, where Latin American countries (Brazil and Chile with 64%, and Argentina and Mexico with 63%) lead the way. Sources of News Online, including social media, is at the top of the list of sources of news used weekly, with a weekly reach of 89%, followed by TV (77%), printed media (47%), and radio (36%). However, judged by main news source, TV is first with 47%, and online, including social media, (39%) follows it. The shares of printed media (6%) and radio (6%) are quite low. • The percentage of respondents citing online media as the main source of news has remarkably increased from 32% to 39% in two years, with the gap between TV and online media consequently reducing from 19% to 8% in this period. • Younger groups are much more likely to use social and digital media as their main source of news, while older groups cling to the habits they grew up with (TV, radio, and print).
  • 10. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 10 Top Media Brands Television channels clearly dominate the traditional top brands. • Fox TV is the most preferred source, both in weekly usage and as a main source, followed by CNN Türk, NTV and Kanal D. • Hürriyet and Sözcü are the most popular printed newspapers, and CNNTürk, Mynet, Hürriyet and Sözcü are the most popular online news brands. • Sözcü, critical of the ruling AK Party, clearly dominates three categories in best online media outlets, including providing ‘accurate and reliable news’, ‘strong viewpoints/opinions’, and ‘helping me understand complex issues’, with CNNTürk in second place. News Devices In terms of devices used to access news online, laptop/desktop computers and smartphones are the most important, both as main sources of news (43% versus 41%) and in terms of overall weekly reach (computers 54% and smartphones 63%). • The share of smartphones as the main device used to access news has risen very significantly from 28% to 41% in two years, due mainly to the decline in computers, which fell from 55% to 43% in the same period. • Almost half of the online media as the main news source is composed of websites/apps of traditional media, namely TV and newspapers. • 57% use their smartphones for news in bed, and 40% access news via smartphone in the bathroom/toilet. News Interest and Avoidance Interest in news is very strong in Turkey as 81% of respondents say they are ‘extremely’ or ‘very’ interested in news. However, news avoidance is also very high. Over half of the respondents in Turkey (57% ‘often’ or ‘sometimes’) avoid news. • Turkey and Greece (57%) are at the top of the list for avoiding news across the 36 markets in the survey. • Left-wing respondents (66%) are much more likely to say that they ‘often’ or ‘sometimes’ avoid the news than those on the right (48%). • The 18–24 age group is clearly less interested than other groups.
  • 11. 11 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Introduction Turkey has been under a state of emergency since a failed coup in July 2016, in which 248 people were killed and hundreds injured, and the political turmoil has had a significant effect on the freedom and independence of the Turkish media. Turkish authorities have shut down over 160 media outlets, including 56 newspapers, 5 news agencies, 27 TV channels, 30 radio stations, 19 magazines, and 29 publishers, by using powers invested under the state of emergency.6 This figure does not include banned websites of online news media, which are estimated to be in the hundreds. One example shows the scale of the clampdown. Sendika.org, which shares news on labour force and union activities in Turkey, was blocked 61 times in the last two years, and the brand continues with www.sendika62.org.7 Removal of content from a news site or social media is an increasingly common tool used by the Turkish government.8 Figure 4: Circulation of printed media (newspapers and magazines) In Turkey, the circulation of printed media has been declining in recent years.9 2016 experienced a much more dramatic decrease mainly due to the closure of some newspapers after the coup attempt, with the number of printed newspapers and magazines declining by 7.9% and overall circulation falling by 20% in 2016 compared to 2015 (see Fig 4).10 These figures go far beyond the long-term rate of decline and are due to the extraordinary circumstances of 2016. Apart from the closure of some titles, overall sales of other brands have not been much impacted at the news stand, but advertising revenues for newspapers have taken a hit. Printed media’s share of advertising revenues (14.8%) continued to decline in 2016, whereas digital advertising (24.2%) continues to grow and is now second only to television (51.2%).11 The pressure on opposition media outlets has led to the creation of a number of small-scale online journalism portals and platforms where free journalism is practised. Articles are shared via social media and increasingly via encrypted messaging apps. Indeed, mainstream media have been losing their monopoly over agenda-setting as digital-born news sites and social media are now often the first port of call for news. The most used online news sites, however, continue to be those provided by traditional media brands using content repackaged from print (Hürriyet, down five percentage points, and Milliyet down eight percentage points), television (CNN Türk, down six percentage points, and NTV down nine percentage points), or from news agencies, but their percentage has declined remarkably 6 For the list of closed media outlets, see: Akgül, Elif (2016). ‘Balance Sheet of State of Emergency’, Bianet, http://bianet.org/english/ media/181486-balance-sheet-of-state-of-emergency 7 It was first blocked in July 2015, for the fifteenth time in December 2016, and the twentieth time in April 2017. Around 40 blockings were implemented between April and August 2017. ‘Blocked for 49 Times, sendika.org Applies for Guinness World Record’, http:// sendika62.org/2017/07/blocked-for-49-times-sendika-org-applies-for-guinness-world-record/. This brand has over 250,000 followers on Twitter. 8 Yesil, B., Sozeri, E.K., and Khazraee, E. (2017). ‘Turkey’s Internet Policy after the Coup Attempt: The Emergence of a Distributed Network of Online Suppression and Surveillance’, The Internet Policy Observatory, http://globalnetpolicy.org/wp-content/ uploads/2017/02/Turkey1_v6-1.pdf 9 http://www.tuik.gov.tr/PreHaberBultenleri.do?id=21543 10 http://www.tuik.gov.tr/basinOdasi/haberler/2017_40_20172707.pdf 11 http://www.mediacatonline.com/reklamcilar-dernegi-2016-reklam-yatirimlari 2011 2012 2013 2014 2015 2016 2.3092.266 2.462 2.275 2.132 1.705 TotalAnnual(Billions) 0.5 0 1 1.5 2.5 2 Source: Turkish Statistical Institute
  • 12. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 12 in the past year. Despite the decline in their popularity (Mynet, down five percentage points, Haberler, down seven percentage points, and Ensonhaber, down four percentage points), digital- born web portals, which aggregate stories from newspapers and agencies, also play a major role in Turkey. The decline both in traditional media brands and digital-born web portals, as the figures show, indicates that other online brands have received a share from them. While successful digital-born sites such as OdaTV (14%), OneDio (12%), T24 (8%), Diken (6%), and Bianet (2%) have retained their leading position in our survey compared to last year, the number of digital-born news brands has increased this year. These include Duvar, Karınca, Webiztv, Özgürüz, Artı Gerçek and 140journos, a prominent citizen journalism project that has gained attention for its pioneering use of social media to distribute content. Another approach comes from Journo, which provides a platform for freelance journalists and ensures they are paid via the MATRA human rights funds. Well-known reporters, many of whom have lost their jobs in recent closures, often contribute to this portal with exclusive stories. The Turkish sections of international brands such as BBC Turkish and DW also produce strong news stories about Turkey for use by people in- country or Turks abroad.
  • 13. 13 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 News Access, Interest and Avoidance News Access The survey shows that access to news in Turkey is slightly higher than average, as 91% of those surveyed report they access news once a day or more, compared to 89% across all markets (see Fig 5). However, the more revealing figure about the level of news use concerns those who access news more than five times a day, which is 37% in Turkey compared to 25% across all markets. A further 38 % of Turkish respondents access news between two and five times a day. Figure 5: Access to news Interest in News When people are specifically asked how interested they are in news, the results also clearly indicate a strong level of interest in Turkey. Eighty-one per cent of respondents say they are ‘extremely’ or ‘very’ interested in news, whereas the total of those responding ‘not very’ or ‘not at all’ is only 3% (see Fig 6). Figure 6: News interest Across all 36 markets surveyed, the average figure for ‘extremely’ or ‘very’ interested in news is just 63%; Spain is top with 82% and Turkey close behind in fourth position with 81% (see Fig 7). Q1b_NEW. Typically, how often do you access news? By news we mean national, international, regional/local news, and other topical events accessed via any platform (radio, TV, newspaper, or online). 21 16 38 16 3 3 1 Morethan10timesaday Between6and10timesaday Between2and5timesaday Onceaday 4–6daysaweek 2–3daysaweek Onceaweek 0 5 10 15 20 25 30 35 % Extremely Very Somewhat Not very Not at all 41 40 16 2 1 0 10 20 30 40 % Q1c. How interested, if at all, would you say you are in news?
  • 14. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 14 Figure 7: News interest (extremely or very) – selected markets Any possible relation or correlation between levels of interest in news and main variables such as income level, political leaning, age, and education level merits close examination. Figure 8: News interest and income level Figure 9: News interest and political leaning The survey indicates that respondents with higher household incomes are more interested in news than those with low incomes (see Fig 8). The total of those with a high income level who are ‘extremely’ or ‘very’ interested in news is 89%, while those with a low income is 69%. The fact that the survey is conducted online in urban Turkey may have influenced these results. As to the level of news interest and political leaning, the survey indicates slightly more interest on the left than the right (see Fig 9). The total of left-wing respondents who say they are ‘extremely’ or ‘very’ interested in news is 89%, as against 82% among people on the right. Figure 10: News interest and age In terms of age, levels of news interest are fairly even for respondents over 25 years old. What stands out is that respondents in the 18–24 age group are clearly less interested than the other groups (see Fig 10). This is a common feature across the countries surveyed but much more Spain Brazil Mexico Turkey Argentina Italy Finland Greece US UK 36 MARKETS AVG. France Czech Republic Malaysia Slovakia 37 45 48 54 63 65 68 69 71 72 77 81 81 82 82 0 10 20 30 40 50 60 70 80 % 0 20 30 30 90 40 60 80 100 High Medium Low 89 83 69 % Left Centre Right 89 81 8260 0 30 90 % Q1c. How interested, if at all, would you say you are in news? (Showing ‘extremely’ and ‘very’ interested.) 18–24 25–34 35–44 45–54 55+ 60 83 83 84 86 60 0 30 90 %
  • 15. 15 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 marked in Turkey. There is a difference of 20 percentage points between the 18–24 age group who are ‘extremely’ or ‘very’ interested in news and the average for the whole population in Turkey (80%), as against 12 percentage points in all markets. Similarly, the total proportion of 18- to 24-year-old Turkish respondents who say they are ‘not very interested’ or ‘not interested’ in news is 9%, compared to only 1% in other age groups. Figure 11: News interest and education level Interest in news clearly increases with the level of education (see Fig 11). Sixty-seven per cent of those who did not complete secondary/ high school say they are ‘extremely’ or ‘very’ interested in news compared to 72% of those with secondary/high school or A-levels, and 86 % of those having a university education (BA, MA or doctoral). News Avoidance The idea of news avoidance aims to ‘explore the extent to which people find themselves actively avoiding the news’, and it is defined ‘not as total avoidance of news, since our base sample is made up of those who say they use news at least once a month, but rather as those who say they avoid news often or sometimes.’12 Figure 12: News avoidance While Turks show a strong interest in news, news avoidance is also very high (see Fig 12). Over a half of the respondents in Turkey (57% ‘often’ or ‘sometimes’) avoid news. Only 15% of respondents never avoid news. Turkey and Greece (57%) are at the top of the list in avoiding news across the 36 markets in the survey. Since the average across all markets is 28.6%, this means that news avoidance in these two countries is twice the average (see Fig 13). Kalogeropoulos singles out Greece and Turkey when he suggests that ‘undergoing considerable economic and political turmoil, … may be a contributory factor to high levels of avoidance’ but suggests ‘it is not easy to identify a clear pattern’ across all 36 markets. 12 Kalogeropoulos, Antonis (2017). ‘News Avoidance’, Reuters Institute Digital News Report 2017, p. 40. I did not complete secondary/high school Secondary school, high school, baccalaureate or A-Levels Masters/Doctoral or Bachelors 67 72 86 0 20 40 60 80 % Q1di_2017. Do you find yourself actively trying to avoid news these days? Occasionally Never Don’t knowSometimesOften 39 18 27 15 2 o 5 1o 15 2o 25 3o 35 4o %
  • 16. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 16 Figure 13: Proportion that sometimes or often avoid the news – all markets Investigating the reasons why people actively try to avoid news can provide significant insights. More than half of the respondents (54%) said that the news ‘can have a negative effect on their mood’ (see Fig 14). Turkey, along with Ireland and Japan, is in fifth place behind Greece (62%), the UK (56%), the US (56%), and Canada (56%) for this reason. In Turkey’s case, this can be attributed to the country becoming very politicised and polarised in recent years. In addition, there has been a very negative news agenda with stories such as the failed coup attempt, terror attacks, human rights violations under the state of emergency, the problems of Syrian refugees, minority rights, and sexual abuse. People might be becoming tired of these issues. Figure 14: Reasons behind news avoidance The second significant reason for avoiding news in Turkey is ‘graphic images upset me’. Forty-four per cent of respondents are negatively affected by graphic images, whereas the number is only 20% in all markets. Turkey is clearly at the top of the list in this area, and the reasons deserve close examination. It is very common for media outlets in Turkey to publish and broadcast sensational photos and videos to increase their circulation and ratings. They include terror attacks, explosions, traffic accidents, violence against women, fighting, social protests, and human rights violations. At the request of the government, the prosecutors have largely banned the use of such images, but these bans are slow to take effect in online media. It should also be underlined that the implementation of codes of media ethics is very poor, and studies confirm that ‘ethical codes 57 57 50 44 40 39 38 32 31 31 31 30 30 29 28 28 27 27 27 26 26 26 24 24 24 23 22 22 21 21 20 20 19 18 14 6 TUR GRE CRO POL CHL MYS USA ROU HUN ARG MEX IRE AUS FRA CAN ITA NLD BRA SVK SUI KOR SPA AUT UK GER CZE POR BEL SWE HK SGP NOR TWN FIN DEN JPN 0 10 20 30 40 50 % It can have a negative effect on my mood Graphic images upset me I can’t rely on news to be true It leads to arguments I’d rather avaoid I don’t feel there is anything I can do about it It disturbs my ability to concentrate on more important things It consumes too much of my time Other 54 44 44 20 37 33 25 18 14 27 10 15 9 14 4 8 TURKEY ALL MARKETS 0 10 20 30 40 50 60 % Q1dii_2017. You said that you find yourself trying to avoid news... Which, if any, of the following are reasons why you actively try to avoid news? Please select all that apply.
  • 17. 17 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 and standards are not being followed in the Turkish media because of commercial constraints underlined by increasing concentration in the sector’.13 Therefore, media outlets mostly use such graphic images to compete, and there seem to be strong grounds to hold them responsible for this extraordinarily high figure. ‘I can’t rely on news to be true’ (37%) and ‘It leads to arguments I’d rather avoid’ (25%) are the two other main reasons cited for avoiding news in Turkey. While levels of distrust in Turkey and all markets are close, avoiding any possible arguments is higher in Turkey than the international average. Turkey is in fifth place across all markets in this category after South Korea (56%), Taiwan (44%), Croatia (34%), and Hong Kong (32%), with very low figures in most European countries. Strong polarisation in society might be the reason behind this high score in Turkey. Figure 15: News avoidance and political leaning The relation between news avoidance and political leaning is remarkable (see Fig 15). Left- wing respondents (66%) who say that they ‘often’ or ‘sometimes’ avoid news are clearly higher in number than those on the right (48%). This ratio is 55% in the centre. The percentage of people that never avoid news is also 23% on the right, whereas it is 12% on the left. The results are not surprising, given that the ruling AK Party, which is a conservative party, has been in power for the last 15 years. The country is divided into two almost equal camps between the supporters of the AK Party and its opponents.14 The political discourse and practices of ruling party is divisive and exclusionary.15 ‘Us versus them’16 is the main rhetoric in their statements and policies, and those in the ‘no’ camp during the historic constitutional referendum in April 2017 giving the president new crucial powers were even accused of being terrorists or coup supporters.17 Furthermore, the government largely controls the coverage of TV stations and printed media, and some of them operate as the mouthpiece of the ruling party.18 Several analysts have pointed to the one-sided nature of the coverage of Turkish media in favour of the ruling party in the recent referendum.19 For example, one study for Al Jazeera found what they described as ‘a staggeringly unequal amount of live TV coverage for the opposing campaigns’ in the referendum, with 458 hours for the ‘Yes’ campaign compared to 45 hours in total for the ‘No’ campaign.20 The news bulletins and debates had been largely dominated by the deputies, along with scholars and journalists who are supporters of the ruling party.21 This means that 13 Köylü, Hilal (2006). Press Ethics and Practice of Journalism in Turkey. Unpublished MA Thesis, METU 14 Kirisci, Kemal (2017). ‘Referendum results risk further polarization in Turkey’, https://www.brookings.edu/blog/order-from- chaos/2017/04/17/referendum-results-risk-further-polarization-in-turkey/, and Malsin, Jared (2017). ‘Erdogan’s Victory in the Referendum on His Powers Will Leave Turkey Even More Divided’, Time, http://time.com/4741834/turkey-referendum-erdogan-divided/ 15 Bayramoglu, Ali (2017). ‘Erdogan Counts on Divisive Campaign Ahead of Key Vote’, Al-monitor http://www.al-monitor.com/pulse/ originals/2017/02/turkey-constitution-referendum-takes-polarization-new-high.html, and Gurses, Ercan, and Coskun, Orhan (2017). ‘Erdogan Risks Losing Turkish Swing Voters with Harsh Referendum Rhetoric’, Reuters, http://www.reuters.com/article/uk-turkey- politics-referendum-polls-idUKKBN15V2BC 16 ‘Divisive Political Rhetoric a Danger to the World’, BBC, http://www.bbc.co.uk/news/world-39048293 17 Ozkan, Behlul (2017). ‘Erdogan’s Referendum Was Neither Free nor Fair’, Huffington Post, http://www.huffingtonpost.com/entry/ turkey-referendum-erdogan_us_58f4bf49e4b0da2ff861c2cc 18 Yeşil, Bilge (2016). Media in New Turkey: The Origins of an Authoritarian Neoliberal State, (Urbana: University of Illinois Press), p. 116. 19 Weise, Zia (2017). ‘Turkish ‘No’ Voices Muffled in Erdoğan’s Referendum’, Politico, http://www.politico.eu/article/turkey-constitutional- referendum-recep-tayyip-erdogan-orhan-pamuk-akp-chp-degirmenci-hurriyet 20 ‘Turkey’s Vote and the Role of the Media’, Al Jazeera, http://www.aljazeera.com/programmes/listeningpost/2017/04/turkey-vote-role- media-170423100743900.html 21 ‘Turkey Pressures Media Ahead of Erdogan Referendum’, DW, http://www.dw.com/en/turkey-pressures-media-ahead-of-erdogan- referendum/a-37521170 0 10 20 30 40 50 60 70 80 Left Centre Right 66 55 48 %
  • 18. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 18 news consumers were exposed to the speeches of the ruling party leaders and its supporters all day. Females are more inclined to avoid news (62% responded ‘extremely’ or ‘very’) than males (52%), although the variation is not as strong. The percentage citing ‘having a negative effect on their mood’ and ‘graphic images’ is higher for females than males, while ‘leading to arguments I’d rather avoid’ and ‘not relying on news to be true’ are the reverse.
  • 19. 19 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Sources of News Distribution of News Sources Several questions were asked in the survey to understand where the people of Turkey get news from. The results vary according to whether people are asked to name what sources they use each week or to choose a ‘main’ source. The consistent pattern in most countries is that television and online news are the most frequently accessed, while readership of printed newspapers has declined significantly.22 This is also the case in Turkey, as TV and online media dominate the main sources. When social media is included in the online news category it is clear that, overall, it is much more widely used than TV; however, it remains behind TV as the ‘main source’. Online has, though, remarkably increased its position from 32% to 39% in two years, and TV’s lead as the ‘main source’ has reduced from 19% to 8%. While social media is cited frequently as a source of news, less than one-fifth of respondents see it as their ‘main source’. Newspapers and radio are used by very few people as the main source, but they are still widely used – by between one-third and a half of respondents – as one weekly source among many. Online news including social media is at the top of the list of sources of news used in the last week with 89% (see Fig 16). It is followed by TV (77%), printed media (47%), and radio (36%). However, the ranking and popularity of sources change when respondents are asked about their ‘main source’ of news in the last week (see Fig 17). TV comes first with 47%, and online including social media (39%) follows. The shares of printed media (6%) and radio (6%) are very low as main sources. The fact that printed news media is equal to radio shows the decreasing role of newspapers. Figure 16: A source of news in the last week Figure 17: Main news source 22 Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p. 11. 0 20 40 60 80 100 Online (inc social) TV Social Media Printed Radio 77 89 67 47 36 % 0 10 20 30 40 50 Online (inc social) TV Social Media Printed Radio 47 39 13 6 6 % Q3. Which, if any, of the following have you used in the last week as a source of news? Please select all that apply. Q4. You say you’ve used these sources of news in the last week, which would you say is your MAIN source of news?
  • 20. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 20 Figure 18: A source of news in the last week over time When we look at the change in recent years, we see that online news remains stable as a source of news each week, and it is always the most cited source (see Fig 18). The popularity of TV has not changed a lot, and it maintained its position between 75% and 80%. The printed media is in decline and fell 11 percentage points in two years, but it is still a weekly source for almost half of respondents. Figure 19: Main news source over time Changes are greater for the main source of news, where the share of online media has gradually increased in two years. Figure 19 shows that this increase mainly stemmed from the decline in TV (by four percentage points) and printed media (by three percentage points) in this period. A detailed examination of the sources of news provide more comprehensive insights. The popularity of 24-hour news television channels and television news bulletins/programmes are very close to each other, both as the main and weekly source of news, as shown in Figure 20. The distribution of online including social media (39%) as the main news source is significant. Thirteen per cent of respondents cite social media as their main source of news, and 7% of respondents cite websites/apps of other news outlets, that mainly refer to the digital-born news media. The websites/apps of traditional sources, namely TV, newspapers, and magazines occupy an important place in this category. The percentage of websites/apps of newspapers is nine points, TV/radio is seven points, and news magazines is two points. In short, the websites/apps of traditional media constitute almost half of the online media. Regarding newspapers, the remarkable point is that their largest audience as the main source of news is online: the popularity of websites/apps of newspapers is 9%, whereas it is only 5% in print. 0 20 40 60 80 100 Online (incl social) TV Printed Radio 88 90 89 75 80 77 58 54 47 32 41 36 2015 2016 2017 % 0 10 20 30 40 50 60 Online (incl social) TV Printed Radio 51 50 47 32 36 39 9 6 6 5 7 6 2015 2016 2017 %
  • 21. 21 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Figure 20: Source of news Q3. Which, if any, of the following have you used in the last week as a source of news? Please select all that apply. Q4. You say you’ve used these sources of news in the last week,which would yousay is your MAINsource of news? Figure 21: Main news source by age – Turkey As to the relation between sources of news and age, Figure 22 illustrates that across all countries younger groups are much more likely to use social and digital media as their main source of news, while older groups cling to the habits they grew up with (TV, radio, and print).23 Figure 21 shows that this pattern also holds in Turkey, as younger people prefer social and online media as their main news source compared to older audiences who preferred TV news. However, the variation is not as strong as in the average across all markets in the survey. Looking across all markets there is a difference of 27 percentage points between 18- to 24-year-olds and those age 55+ citing TV as 23 Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p. 11. Social media Websites/apps of newspapers Websites/apps of TV and radio companies Websites/apps of other outlets Websites/apps of news magazines Blogs Television news bulletins or programmes 24 hour news television channels Printed newspapers Printed magazines Radio news programmes or bulletins 67 13 9 7 7 1 23 24 5 1 6 2 43 41 39 20 14 59 58 43 13 36 WEEKLY MAIN 0 10 20 30 40 50 60 70 % 0 10 20 30 40 50 60 Online (incl Social) Social Media Radio Printed newspapers TV 46 42 37 36 35 25 14 11 9 10 6 8 6 7 5 4 5 3 5 8 39 42 52 52 48 18–24 25–34 35–44 45–54 55+ %
  • 22. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 22 their main source of news, and the difference is 36 percentage points for ‘online including social media’ as their main source. However, in Turkey the difference between the two age groups is just 9% for TV as a main source and 11% for ‘online including social media’. In Turkey, we also see that online news is the primary source only for the 18–24 age group (see Fig 21). Online and TV are equal for the 25–34 age group with 42%. For respondents over 35 years old, TV is the primary source of news followed by online media. Figure 22: Main news source by age – all markets One of the remarkable points shown by Figure 23 is that the main source of news varies with political leaning. Online media (42%) is the primary source for left-wing respondents, whereas TV (58%) is for those on the right. Social media is also used more by left-leaning respondents (18%) than those on the right (8%). High usage of online news and social media on the left might be because these respondents are seeking out more alternative viewpoints online. The converse applies too, since there is a great difference (29%) between those respondents on the right who cite TV as their main source as opposed to online media. Another notable point is that printed newspapers have a 9% share as a main source for the left while it is zero for respondents on the right. Radio’s share as a main source also varies by political leaning, with just 5% as a main source on the left and twice that on the right. The total of TV or radio is 68% on the right, whereas it is 47% on the left. Not surprisingly for Turkey, this suggests that respondents with a right-wing orientation prefer broadcast and audio media, and they do not like reading a lot, whereas reading in accessing news is more popular for the left-wing. Figure 23: Main source of news by political leaning and income level Surprisingly, the share of TV as the main source of news increases as the income level rises, although the difference is not strong. Online media is also more popular in the low-income level than the high. 0 10 20 30 40 50 60 70 80 Online (incl Social) Social Media Radio Printed Newspapers TV 64 58 49 39 28 33 21 15 10 7 4 5 6 7 7 5 5 6 7 11 24 29 37 45 51 18–24 25–34 35–44 45–54 55+ % 0 10 20 30 40 50 60 Left Centre Right 42 38 18 9 5 49 38 12 5 6 58 29 8 <1 10 POLITICAL LEANING Low Medium High INCOME LEVEL TV Online (incl Social) Social Media Printed newspaper Radio 0 10 20 30 40 50 60 44 41 17 5 6 46 38 14 5 7 51 35 9 5 6 %%
  • 23. 23 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Top Brands Figure 24: TV and print top 20 brands Television channels clearly dominate the traditional top brands, as shown in Figure 24. There are only two newspapers (Hürriyet and Sözcü) in the top ten. FOX TV, which is a Turkish prime-time channel, may owe its top position to its perceived impartiality and ability to criticise the ruling party. Twenty-four-hour news channels, namely CNNTürk, NTV, and Habertürk TV, also have a strong position in the list. ATV, which is widely described as the mouthpiece of the ruling party, and the national broadcaster, TRT, which is a clear propaganda instrument of the government, have a strong audience, too.24 The ranking also shows that well-known newspapers such as Habertürk, Akşam, Vatan, Yeni Şafak and Türkiye, which were seen as the mainstream media until recent years, are not included in the top twenty brands because of their relatively limited audience. 24 Yeşil, Bilge (2016). Media in New Turkey: The Origins of an Authoritarian Neoliberal State, (Urbana: University of Illinois Press), p. 116. FOX TV CNN Türk NTV Kanal D Hürriyet ATV TRT Habertürk TV Sözcü Star TV Show TV Milliyet Sabah Cumhuriyet Posta Halk TV CNN Kanal 7 Weeklyuse Star BBC News 51 36 45 31 42 25 39 23 35 17 34 21 34 21 31 17 30 18 28 14 26 14 23 9 22 10 18 10 18 6 18 11 15 7 11 5 10 4 10 4 Morethan3daysperweek 0 5 10 15 20 25 30 35 40 45 50 % Q5a. Which of the following brands have you used to access news **offline** in the last week (via **TV, radio, print, and other traditional media)?** Please select all that apply. Q5ai. You said you have used the following brands to access news offline in the last week...Which of these, if any, did you use on 3 days or more? Please select all that apply.
  • 24. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 24 Halk TV, which is depicted as a mouthpiece of the opposition People’s Republican Party (CHP), has an improved position, particularly after the Gezi protests.25 In terms of sources used more than three days per week, its popularity (11%) is close to that of mainstream TV channels such as Star TV and Show TV (both 14%). Figure 25: Online top 20 brands We saw earlier that websites/apps of traditional media, namely TV, newspapers, and magazines, constituted 46% of ‘online including social media’ as the main source of news, whereas the share of digital-born news media is only 18%. This pattern is evident in the list of top online brands (see Fig 25). A 24-hour news channel, CNNTürk, and dailies Hürriyet and Sözcü perform very strongly online. News aggregators, namely Mynet, Haberler and İnternethaber, have three brands in the top ten. They do not generate their own news stories but re-publish the stories of news agencies, newspapers, or TV. Sabah and A Haber, widely described as mouthpieces of the ruling party, rank at eighth and ninth place. As a digital-born news media that generates exclusive stories and hires its own columnists, OdaTV has the highest rank on the list in fifteenth place, followed by Haber7. 25 Katik, M. (2013). ‘Turks Deprived of TV Turn to Twitter for Protest News’, BBC, http://www.bbc.co.uk/news/world-europe-22756884 CNN Türk Mynet Hürriyet Sözcü Haberler.com NTV Milliyet Sabah A Haber Internethaber Habertürk Cumhuriyet Ensonhaber AA Odatv Haber7 CNN.com ONeDio TRT News BBC News Weeklyuse Morethan3daysperweek 31 15 31 30 28 24 24 23 21 20 19 19 16 16 15 14 13 13 12 12 11 5 5 7 6 7 8 7 7 8 9 8 11 11 14 12 10 20 18 20 0 5 10 15 20 25 30 % Q5bi. You said you have used the following brands to access news online in the last week... Which of these, if any, did you use on 3 days or more? Please select all that apply. Q5b. Which of the following brands have you used to access news **online** in the last week (via **websites, apps, social media, and other forms of Internet access**)? Please select all that apply.
  • 25. 25 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 The case of the official Anatolian News Agency (AA) is remarkable, as it is in fourteenth position on the list. It is not a digital-born news media, and it distributes its services, including video and photos, to its paying subscribers. The agency also shares some of its news stories through its website and social media accounts. The reason why the agency has gained a significant place is that most of the media outlets depend on its news stories under the state of emergency. It benefits from being a state-run agency, in particular, in news on investigations into the failed coup attempt. Its stories have been widely re-shared on social media. Which Online Sources are the Best for…? The survey also asks respondents to name the best media outlets in the following four categories: ‘accurate and reliable news’, ‘strong viewpoints/opinions,’ ‘helping me understand complex issues’, and ‘amusing or entertaining me’. It is useful to see the top list for each category. Sözcü daily, critical of the ruling AK Party, and one of Turkey’s last remaining independent media, clearly dominates three categories, with the exception of amusement/entertainment, and it is followed by CNNTürk (see Figs 26–29). The most remarkable media outlet in this question is A Haber, which one recent study describes as operating ‘as the government mouthpiece’.26 It is in third place in providing accurate and reliable news. A Haber is also in the top five, for both ‘providing strong opinions’ and ‘helping in complex issues’. Other than for the criteria of ‘amusing or entertaining me’, the list and rankings are very similar. Mynet is the preferred outlet in this category. OneDio, which is not on the top ten list of other three categories, is fifth here. Figure 26: Top 10 for ‘providing accurate and Figure 27: Top 10 for ‘providing strong reliable news’ viewpoints and opinions’ Q5c_2017_rc_3. 3. You say you use the following brands for **online** news. In your experience, which of these is best for providing ‘accurate and reliable news’/ ‘strong viewpoints/opinions’? Base: All those who have used online brands last week. Figure 28: Top 10 for ‘helping me in Figure 29: Top 10 for ‘amusing me or understanding complex issues’ entertaining me’ Q5c_2017_rc_3. 3. You say you use the following brands for **online** news. In your experience, which of these is best for ‘helping me understand complex issues’/’amusing or entertaining me’? Base: All those who have used online brands last week. 26 Yeşil, Bilge (2016). Media in New Turkey: The Origins of an Authoritarian Neoliberal State, (Urbana: University of Illinois Press), p. 116. Sözcü CNN Türk A Haber Mynet Hürriyet Millyet NTV Habertürk Cumhuriyet AA 12 8 7 6 6 4 4 4 4 4 0 5 10 % Sözcü CNN Türk A Haber Mynet Hürriyet Millyet NTV Habertürk Cumhuriyet Sabah 11 8 7 6 6 4 4 4 3 3 3 0 5 10 % Sözcü CNN Türk A Haber Mynet Hürriyet Millyet NTV Habertürk Cumhuriyet Sabah 12 8 7 6 5 4 4 4 4 3 0 5 10 % Sözcü CNN Türk A Haber ONeDio Mynet Hürriyet Millyet NTV Habertürk Sabah 13 8 7 6 6 4 4 4 3 3 0 5 10 %
  • 26. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 26 News Consumption: Devices and Gateways Devices Used Laptop/desktop computers and smartphones are the most commonly used devices to access news, both as the main device and in terms of weekly reach (see Fig 30). However, the smartphone’s share as the main device has risen significantly, from 28% to 41% in two years, due mainly to the decline in computers, which fell from 55% to 43% in the same period. While smartphones (63%) are preferred to the computer (54%), in terms of weekly use their share is very close as the main device for news. (computers 43% and smartphones 41%). Tablets remained a distant third. Figure 30: Devices used Figure 31: Weekly news reach per device Figure 32: Smartphone as the main device Age is an important factor when looking at the devices that people use to access news. The global pattern is that computers are used more commonly among older people while younger generations predominantly use smartphones for accessing news. We see the same pattern in Turkey in the main devices for accessing news. The younger the respondents the more likely they are to use smartphones to access news (see Fig 33). In terms of weekly use, (see Fig 34) this ranges from 59% to 29% across the five age groups. In the 18–24 age group, 59% use the smartphone weekly, whereas in the 45–54 age group the figure is 29%. Computer usage (laptop or desktop) ranges from 23% to 58%, with older respondents making more use of them than younger. 0 10 20 30 40 50 60 70 80 Any purpose Weekly news source Main news source 75 62 42 63 54 23 43 41 8 Laptop or desktop computer (at home or at work) Smartphone Tablet % Q8A. Which, if any, of the following devices do you ever use (for any purpose)? Please select all that apply. Q8B. Which, if any, of the following devices have you used to access news in the last week? Please select all that apply. 8b6_5. You’ve said you use the following devices to access news in the last week, which is your MAIN way of accessing online news? 0 10 20 30 40 50 60 70 80 Laptop or desktop Smartphone Tablet 6265 54 68 57 63 24 24 23 2015 2016 2017 % 0 10 20 30 40 50 2015 2016 2017 28 38 41 %
  • 27. 27 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Figure 33: Main news devices by age Figure 34: Weekly news devices by age When looking at weekly reach, the trend of computers being used more by older people holds (see Fig 34), whereas smartphone weekly use is very similar across all age groups. Figure 35: Main news device by gender Furthermore, as Figure 35 shows, there is a small but interesting difference between men and women in the main devices they use for news. The computer is the main device for men (48%) while it is the smartphone for women (46%). 0 10 20 30 40 50 60 Smartphone Tablet Laptop or desktop (at home or at work) 59 47 46 29 30 6 9 7 6 9 23 33 39 58 56 18–24 25–34 35–44 45–54 55+ % 8b6_5. You’ve said you used the following devices to access news in the last week, which is your MAIN way of accessing online news? Q8B. Which, if any, of the following devices have you used to access news in the last week? Please select all that apply. 0 10 20 30 40 50 60 70 80 Smartphone Tablet Laptop or desktop (at home or at work) 62 65 67 64 57 13 21 27 24 26 39 43 54 68 65 18–24 25–34 35–44 45–54 55+ % 0 10 20 30 40 50 Laptop or desktop Smartphone Tablet 48 37 37 46 7 9 Male Female % 8b6_5. You’ve said you used the following devices to access news in the last week, which is your MAIN way of accessing online news?
  • 28. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 28 Gateways Figure 36: Main gateways to online news The significant difference between Turkey and the average of all markets in the preferred main gateway is about direct access and search, as shown in Figure 36.27 In Turkey, the primary route is search (34%), whereas it is direct access (32%) across all markets. One might expect a striking difference between the younger respondents and the older ones, with younger groups preferring social media as the main route. However, that is not the case in Turkey. Where we see the greatest difference is in the use of direct access to a particular media outlet among different age groups (see Fig 37). The youngest cohort (18–24) makes the least use (17%), whereas it is around twice that level for over-35s. The older respondents have stronger brand loyalties. This might be because the political stances of older people are more established, hence they are more attached to particular news media. Figure 37: Direct access by age 27 ‘Search’ refers to use of a search engine, and typing in a keyword for a news story or a media brand. 0 5 10 15 20 25 30 35 Turkey All Markets 29 34 21 3 7 5 32 25 23 6 5 5 Direct Search Social Media Email Aggregators Mobile Alerts % Q10a_new2017_rc. Which of these was the **MAIN** way in which you came across news in the last week? 0 5 10 15 20 25 30 35 18–24 25–34 35–44 45–54 55+ 25 17 32 33 34 % Q10a_new2017_rc. Which of these was the **MAIN** way in which you came across news in the last week?
  • 29. 29 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Figure 38: Ways of looking at the news online The most commonly used route to news is ‘looking at the list of news headlines’ (41%), followed by ‘read news stories or articles’ (36%). Using an application on the smartphone is also high (31%). When we look at the net figures, as Figure 38 shows, lists, articles and blogs are the most preferred route (66%). The total for applications on smartphones and tablets is 38%. Turkey ranks third in looking at online news with apps, behind Hong Kong (42%) and Switzerland (41%), while the average of all markets is 27%. For Turkey, this probably stems from the dominant role of online news and high usage of smartphones. Turkey is also at the top of list in looking at ‘pictures and graphics’ (36%), whereas the international average is 22%. It is not a surprising result for Turkey, as most online news media use pictures to attract an audience. What is more, they tend to publish a news story with a photo gallery instead of a text and a photo. Each picture includes one or two sentences and a news piece, particularly on sports and in magazines, is composed of a dozen photos in this way. The figure concerning preferences for text or video for news also shows that text scores less well in Turkey than the average of all markets, even if it remains in the lead in 36 markets (see Fig 39). Figure 39: Preference for text or video for news Despite greater exposure to online video news, Newman finds that ‘overall preferences have changed very little’ in the four years.28 We see that video consumption is more popular in Turkey. Across all markets, over two-thirds of respondents (71%) say they mostly consume news in text, with 14% ‘using text and video equally’29 whereas the figures are 64% and 20%, respectively, in Turkey. The poor reading habits in Turkey are likely to play a part in explaining these differences, given that a smaller number of Turks read books regularly than people in European countries.30 The reason why text is so popular is that it ‘provides control and speed when in information seeking mode’, while video ‘comes into its own by adding drama, context or reality to events, and also adding credibility to text’.31 28 Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.20 29 Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.20 30 http://ec.europa.eu/eurostat/statistics-explained/index.php/File:Number_of_books_read_in_the_last_12_months,_2011.png Another study which was released in 2013 reveals that ‘Turks watch an average of six hours of TV a day and surf the internet three hours a day but only dedicate six hours a year to reading a book.’ ‘Poor Reading Habits In Turkey Due To Exam-Based Education System, Haberler. com, http://en.dunyatimes.com/article/poor-reading-habits-in-turkey-due-to-exambased-education-system-70204.htm 31 Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.20 0 10 20 30 40 50 60 70 80 Lists, articles and blogs Apps Pictures and graphics Video and audio 66 38 36 32 % Q11.Thinkingofthewayyoulookedatnewsonline(via anydevice)inthelastweek,whichofthefollowingwaysof consumingnewsdidyouuse?PleaseselectALLthatapply. OPTQ11D.Inthinkingaboutyouronlinenewshabits,whichofthe followingstatementsappliesbesttoyou?Pleaseselectone. 0 10 20 30 40 50 60 70 Turkey Mostly text About the same Mostly video 64 71 20 14 12 9 All Markets %
  • 30. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 30 Trust, Distrust and Polarisation Trust and Distrust in News The most remarkable and significant point regarding the figures for overall trust and distrust in Turkish news media is that they are remarkably similar (see Fig 40). Forty per cent of people said that they trust most news most of the time, and 38% of people said they do not trust most news most of the time. The proportion who ‘neither agree nor disagree’ is 22%. This phenomenon can be attributed to the very polarised society and news media in the country, as we discuss in more depth later in this chapter by examining the media brands and political leaning. One might expect lower trust levels in a country where the media is largely controlled by the government. However, this may be misleading because it ignores the fact that trust may be high among those who agree with the government, which seems to be the case in Turkey. Although there is a high level of polarisation in the Turkish news media, there is also a sense that people nonetheless recognise some of the problems associated with high levels of government influence. Forty per cent of Turkish respondents trust news overall, while this figure increases slightly to 46% when they are asked specifically about trust in the news they use, indicating that these people perceive problems with the news as a whole. Figure 40: Trust and distrust in news On the other hand, when we look at the share of those who ‘disagree’ with the propositions on trust, thereby reflecting distrust, it is striking that the level of distrust in Turkey is very high, at 38%. The proportion who ‘disagree’ with ‘trust in news I use’ is 31%, and the figure for those who ‘neither agree nor disagree’ is 24% in this category. All these figures are an indication of not only distrust in media coverage and content but also high polarisation. The respondents seem to be divided into two camps, either trusting or distrusting news media. People in either camp prefer to trust what they want to believe without questioning the reliability and accuracy of the news. Meanwhile, we avoid international comparison in terms of ranking among all markets, given that the countries in five continents in the survey have different media systems and political understanding. There is a great variation in trust across the 36 countries, as Figures 41 and 42 illustrate; it is highest in Finland (62%), but lowest in Greece and South Korea (23%). 0 10 20 30 40 50 Overall TURKEY ALL MARKETS I use 40 38 46 31 0 10 20 30 40 50 Overall I use 43 26 49 20 Agree Disagree % % Q6_2016_1. I think you can trust most news most of the time. Q6_2016_6. I think I can trust most of the news I consume most of the time.
  • 31. 31 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Figure 41: Overall trust in news media – all markets Figure 42: Overall distrust in news media – all markets The high level of distrust in Turkey requires us to look at how this breaks down by the main news sources that are used (see Fig 43). Social media is the most distrusted main news source, both in terms of overall trust and for the ‘news I use’. It is very significant that 45% of respondents distrust the news that they use on social media. Printed media follows social media, but there is a difference of ten percentage points between overall trust and trust in ‘news I use’ and the level of distrust is lower in online media than for print. We should also underline that there is a difference between social media and online news including social media: seven percentage points overall and eight percentage points in ‘news I use’. Figure 43: Distrust in news and main news source FIN BRA POR NLD SPA GER DEN CAN NOR MEX BEL CHL SUIPOL IRE AUT UK JPN SWE HK AUS SGP TUR ARG ITA ROU CRO USA CZE HUN TWN FRA MYS SVK GRE KOR 0 10 20 30 40 50 60 70 80 62 60 58 53 51 51 50 50 49 49 49 48 47 46 46 45 43 43 42 42 42 42 40 39 39 39 39 38 32 31 31 30 29 27 23 23 % USA GRE TUR ARG FRA CRO SWE CHL HUN SVK MEX ROU CZE IRE KOR MYS AUS ITA UK NOR SPA SUI AUT BEL BRA CAN SGP POL GER POR TWN FIN NLD DEN JPN HK 0 5 10 15 20 25 30 35 40 40 38 38 37 37 36 34 32 31 31 29 28 27 27 27 27 25 25 25 24 24 23 22 22 22 22 22 21 19 19 18 16 16 15 15 12 % Q6_2016_1. I think you can trust most news most of the time. Q6_2016_1. I think you can trust most news most of the time. 0 10 20 30 40 50 Social Media Overall Printed Online (incl Social Media) Radio TV 50 45 44 34 43 37 35 25 33 25 News I use % Q6_2016_1. I think you can trust most news most of the time. Base: Disagree Q6_2016_6. I think I can trust most of the news I consume most of the time. Base: Disagree. Q4. You say you’ve used these sources of news in the last week, which would you say is your MAIN source of news?
  • 32. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 32 Television clearly has the lowest level of distrust in Turkey. As Newman points outs, one reason might be that video adds reality to events and credibility to the text.32 In Turkey, people are more inclined to believe what they watch rather than what they read, but this phenomenon is not enough to explain the results when we look at the average of 36 countries in the survey. Printed media and TV have very similar levels of distrust in all markets. In Turkey, distrust in printed media is more than twice the international average, and a third of respondents distrust the printed media that they use. The ruling party has largely contributed to such a high level of distrust in printed newspapers as President Recep Tayyip Erdoğan, who was prime minister for 11 years, has repeatedly targeted certain newspapers by criticising their headlines and columnists.33 Figure 44: News media independence As distrust in news in Turkey is very high, few respondents think that the news media is independent of undue political/government and business/ commercial influence (see Fig 44). Only 20% of respondents think that the news media is independent of undue political or government influence most of the time, whereas 59% disagree with this. Furthermore, 23% of respondents agree that the news media is independent of undue business or commercial influence, while 55% disagree with this statement. While only 20% of respondents think that news media is independent of undue political or government influence, trust in news overall is twice as high (40%). When we look at the political leaning of people who agree that news media is independent of undue political or government influence, there is a merked difference between those on the right (37%) and those on the left (17%). The survey also shows that overall trust in news is higher on the right (48%) than the left (37%), as shown in Fig 45. It increases in all political orientations when the respondents are asked about the ‘news they use’, as it is 58% on the right and 44% on the left (see Fig 46). In trust in news overall, the reason why the distrust (45%) is higher on the left than the right (34%) is likely to be due to a sense that the ruling party largely controls the media, and the number of critical or impartial news media is very limited. Remarkably, the level of distrust in ‘news I use’ is also higher on the left (36%) than the right (22%). This indicates that left-oriented respondents have a more critical approach towards the media than those on the right. It appears that the overall conclusion from the Digital News Report, suggesting that ‘in many countries the underlying drivers of mistrust are as much to do with deep-rooted political polarisation and perceived mainstream media bias’, holds true in Turkey.34 In addition, we see that age is a significant driver of trust. The youngest respondents have the lowest level of trust in news overall, with just 27% in the 18–24 age group, whereas the figure is 45% for over 45s (see Fig 45). The same applies to trust in the ‘news I use’, where the older the 32 Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.20 33 Köksal, Nil (2017). ‘Erdogan Slams “vulgar, worthless” Headline, Promises Punishment’, CBC, http://www.cbc.ca/news/world/turkey- erdogan-press-freedom-1.4004912 and Greenslade, Roy (27 July 2015). ‘Turkish Newspaper Columnist Fired over Tweet Critical of Erdoğan’, Guardian, https://www.theguardian.com/media/greenslade/2015/jul/27/turkish-newspaper-columnist-fired-over-tweet- critical-of-erdogan 34 Newman, Nic (2017). ‘Executive Summary and Key Findings’, Reuters Institute Digital News Report 2017, p.10 0 10 20 30 40 50 60 Political or Government Influence Business or Commercial Influence 20 59 23 55 Disagree Agree % Q6_2016_4.Thenewsmediainmycountryisindependentfromundue politicalorgovernmentinfluencemostofthetime Q6_2016_5.Thenewsmediainmycountryisindependentfromundue businessorcommercialinfluencemostofthetime
  • 33. 33 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 respondents the higher the trust, with a variation of 18 percentage points between the youngest and oldest age group (see Fig 46). We have seen that older respondents have stronger brand loyalties. Higher trust in news that they use for older people may reflect established political loyalties and hence correspondingly high levels of trust in media outlets that are aligned with those. Figure 45: Overall trust in news by political leaning and age Figure 46: Trust in news I use by political leaning and age Polarisation in the News Media First, as Fletcher points out, we should remember that some preliminary evidence in the Digital News Report 2017 suggests that ‘polarisation is increasing in some countries, but also that there is large national variation in the degree to which the audiences for the most popular news brands are polarised along the left–right spectrum’.35 It is true that the standard left–right distinction is less important in Turkey than elsewhere since people have been divided into supporters or opponents of the ruling AK Party, with the key cleavage being the polarisation between Islamism and secularism/Kemalism, the latter represented by the left. One illustration of this degree of polarisation is evident in the readership of the anti-government Sözcü, which is read mainly by people who self-identify on the left (49%) and by only a tiny number who identify on the right (3%). Although the small difference (six percentage points) between trust in news ‘overall’ (40%) and ‘I use’ (46%) might suggest low levels of political polarisation, this is not the case in Turkey, where society remains deeply divided. The same level of polarisation also applies to the media. 35 Fletcher, Richard (2017). ‘Polarisation in the News Media’, Reuters Institute Digital News Report 2017, p. 38. Left Centre Right 18–24 25–34 35–44 45–54 55+ 0 10 20 30 40 50 37 45 41 37 48 34 27 48 41 37 39 34 45 35 45 38 POLITICAL LEANING AGE Agree Disagree % CentreLeft Right 18–24 25–34 35–44 45–54 55+ 0 10 20 30 40 50 60 POLITICAL LEANING AGE Agree Disagree 44 36 47 30 58 22 34 38 44 31 46 28 50 28 52 30 % Q6_2016_1. I think you can trust most news most of the time. Q6_2016_6. I think I can trust most of the news I consume most of the time.
  • 34. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 34 Looking at political orientation and news brands is important to understand the polarisation in the news media. However, it should be emphasised that it is not a good time to ask people’s political preferences in Turkey in an online survey, due to fears about government surveillance. This probably explains why 53% of respondents place themselves in the centre, with 23% to the left, 13% to the right, and 12% responding ‘Do not know’.36 Undecideds in the polls before the historic referendum were described as ‘shy voters’; this term mostly referred to members of the ‘no’ camp who were afraid to reveal their preferences lest they were harassed by the authorities or their neighbours.37 Figure 47: TV & print brands used more than three days per week and political leaning (%) The consequences of this desire to identify as being centrist can be seen when we look at brands by political orientation (see Fig 47). The audience of the majority of brands place them at the centre, at about 60%. However, the position of three media outlets, namely Sözcü, Cumhuriyet 36 ‘All able to answer if left/centre/right’ results are as follows: centre 60%, left 26%, and right 14%. 37 Interestingly, this term was used by a prominent and credible pollster, İbrahim Uslu, whose wife is Advisor to the Chairperson of the AK Party and a former deputy of the ruling party. Grande, Damon H. (2017). ‘The Straight Truth About Turkey’s Referendum’, Para Analiz, http://www.paraanaliz.com/intelligence/straight-truth-turkeys-referendum/ Left Cumhuriyet Halk TV Sözcü FOX TV Habertürk TV Hürriyet CNN Türk Posta Kanal D Star Daily NTV Milliyet Show TV Kanal 7 Star TV Sabah TRT ATV Centre Right 52 45 3 3 3 6 13 5 8 14 14 11 10 18 33 23 28 29 31 26 47 48 62 57 67 66 63 63 55 70 71 66 53 63 59 62 61 51 49 32 30 27 26 23 23 19 19 19 16 15 14 12 9 8 Q1f_rc. Some people talk about ‘left’, ‘right’, and ‘centre’ to describe parties and politicians. (Generally socialist parties would be considered ‘left wing’ while conservative parties would be considered ‘right wing’). With this in mind, where would you place yourself on the following scale? All able to answer if left/centre/right. Q5ai. You said you have used the following brands to access news offline in the last week...Which of these, if any, did you use on three days or more? Please select all that apply.
  • 35. 35 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Q1f_rc. Some people talk about ‘left’, ‘right’ and ‘centre’ to describe parties and politicians. (Generally socialist parties would be considered ‘left wing’ while conservative parties would be considered ‘right wing’). With this in mind, where would you place yourself on the following scale? All able to answer if left/centre/right. Q5bi. You said you have used the following brands to access news online in the last week... Which of these, if any, did you use on three days or more? Please select all that apply. and Halk TV, stands out. Half of their audience place themselves at the left, which is a very high percentage given that we do not see any brand with more than 33% on the right or left. FOX TV and Hürriyet daily skew heavily in favour of left-wing people (32% and 27%, respectively) while Kanal 7 (33%), ATV (31%), public broadcaster TRT (29%), and Sabah (28%) are the brands with the strongest support among right-wing audiences. These results suggest that the position of left-wing media in the top brands of this survey is clearer compared to the right; they have a more loyal and homogeneous audience. Figure 48: Online sources used more than three days per week and political leaning (%) The pattern of the audience of the vast majority of brands, placing them at the centre with about 60%, also holds for the online sources used more than three days per week (see Fig 48). Half of the audience of OdaTV, Cumhuriyet and Sözcü are left-wing. A Haber, Haber 7, and Sabah are the most popular online sources for the right-wing respondents. In online news, the level of polarisation is also stronger for left-wing news media than right-wing. Left OdaTV Cumhuriyet Sözcü ONeDio CNN Türk Hürriyet NTV Interhaber Haberler Habertürk Mynet AA TRT News Milliyet Ensonhaber Haber 7 Sabah A Haber Centre Right 53 39 8 2 3 6 9 8 14 15 15 18 20 29 13 24 34 27 33 17 48 50 59 64 67 63 63 62 63 66 63 54 70 61 54 63 57 50 47 35 28 25 24 22 22 21 17 17 17 16 14 12 10 10
  • 36. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 36 The digital-born brands Oda TV and OneDio draw a larger audience from those who are left- leaning. As to the news aggregators, Mynet, which is the most preferred source at the top of the list in this category, has almost the same audience from both the left and the right. Internethaber and Haberler are more popular on the right than the left, and Ensonhaber is the opposite. Surprisingly, the ratio of respondents from the right or left who consume news from the official Anatolian News Agency is similar. Questions in the survey about online brands asking ‘which is best for you’ reveal another aspect of deep polarisation. When the respondents are asked ‘In your experience, which of these is best for providing accurate and reliable news?’, we see two brands with strong political positions share the top of the list (Sözcü as severely critical, and A Haber as a loyal supporter of the government). Thirty-nine per cent of Sözcü readers think that Sözcü is best for accurate and reliable news, and 32% of A Haber users think that this brand is best for accurate and reliable news. It can be said that both owe their leading positions to the highly partisan attitudes of their coverage and columnists. (A Haber does not have columnists, but they use columns from Sabah daily, as both are owned by the same media group.)
  • 37. 37 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Participation: News Sharing, Commenting and Social Media Messaging Top Social Media and Messaging for News We see that a significant proportion of respondents prefer to share news or talk privately by instant messenger, social media, and email instead of doing so publicly. The sharp downturn in the use of Facebook and Twitter, and the rise of closed messaging for news, may be related to fears about government surveillance. Volunteer informants of the ruling party also have a significant role in this situation, as friends, colleagues, and even spouses are reporting each other for a range of offences.38 First, as shown in Figure 49, we see that all social media networks and messaging applications are more popular in Turkey than the average of all markets. (With the exception of Facebook Messenger for any purpose.) The difference between Turkey and the average of all markets is particularly high in the use of WhatsApp, Twitter, and Instagram, both ‘for any purpose’ and ‘news’. Twenty-five per cent of respondents in Turkey use WhatsApp for ‘news’, whereas the average in the survey is 15% (see Fig 50). Figure 49: Top social media and messaging apps Figure 50: Top social media and messaging for any purpose apps for news When we look at the change over time in use of these social networks and applications for news, we can see a remarkable decrease in Facebook and Twitter, particularly in the last year, as Facebook fell by ten percentage points and Twitter was down by five points (see Fig 51). However, Turkey is still at the top of list in the use of Twitter for news in all markets. Furthermore, we see a striking rise in the use of the closed messaging service WhatsApp, which is up 8%. This may be linked to a climate where it is not safe for public servants, in particular, to criticise the government on social media, and so people adopt more secure messaging apps for sharing news. One Turkish citizen was reported by the Washington Post as explaining his concerns as follows: ‘I avoid talking politics on the phone or in public. I have had to reduce my use of social media because I know they are being monitored.’39 38 Pitel, L. (16 March 2017). ‘Erdogan’s Informers: Turkey’s Descent into Fear and Betrayal’, Financial Times, https://www.ft.com/ content/6af8aaea-0906-11e7-97d1-5e720a26771b, and Güleçyüz, Mehmet (20 January 2016). ‘Looking to Snitch on Your Neighbours? Turkey Will Pay You for the Info’, Al-Monitor, http://www.al-monitor.com/pulse/originals/2016/01/turkey-government-offer-financial- perks-for-intelligence.html#ixzz4rqZcjJML 39 ‘How Erdogan Has Reshaped Turkey, as Told by Readers’, The Washington Post, 14 April 2017, https://www.washingtonpost.com/ graphics/world/living-under-akp-turkey-referendum/ ALL MARKETS 0 10 20 30 40 50 60 70 80 70 73 61 66 40 64 36 36 24 45 20 41 Facebook YouTube WhatsApp Facebook Messenger Instagram Twitter TURKEY ALL MARKETS 0 10 20 30 40 50 60 47 54 22 32 15 25 10 25 6 17 8 9 Facebook YouTube WhatsApp Twitter Instagram Facebook Messenger TURKEY % % Q12A. Which, if any, of the following have you used for any purpose in the last week? Please select all that apply. Q12B. Which, if any, of the following have you used for finding, reading, watching, sharing, or discussing news in the last week? Please select all that apply.
  • 38. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 38 Figure 51: Top social media and messaging for news over time Turkey is in second place in European countries in the use of WhatsApp for news, behind Spain (32%), and in ninth place across all 36 markets. The significant point is that use of WhatsApp for news is very low in western countries, whereas it is very high in Latin American countries (Brazil 46% and Chile 39%) and some Asian territories (Malaysia 51% and Hong Kong 36%). News Sharing and Commenting Turkey has been increasingly politicised in recent years, and voter turnout is very high as it was over 85% in the last election in 2015 and the historic referendum this year.40, 41 Politics is part of everyday life in the country, and people largely tend to talk politics. The survey shows that news sharing and commenting are integral to this. Figure 52: News share and comment Fifty-six per cent of respondents share news, and 40% of respondents comment on news in Turkey, while the figures are 39% and 25% in all markets, respectively (see Fig 52). The comparison clearly shows that this is much higher in Turkey than the average of 36 countries. In sharing news, Turkey is at the top among European countries, and is fifth across all markets. Latin American countries (Brazil and Chile with 64%, and Argentina and Mexico with 63%) are at the top of list. As for commenting, Turkey is in second place among European countries after Romania (42%). Latin American countries (Mexico and Chile with 44%, and Brazil and Chile with 43%) dominate the top of this category as well. We see that news sharing and commenting are not popular in European democracies. It seems that people in highly polarised countries in terms of politics tend to share and participate in news coverage more than other societies. 40 Cagaptay, Soner (2017). ‘Erdogan is Dividing Turkey Against Itself’, https://www.theatlantic.com/international/archive/2017/03/ turkey-erdogan-kurds-pkk-isis-syria-coup-gulen/521487 41 ‘Turnout in Turkey’s Nov. 1 Vote over 85 pct’, Hürriyet Daily News, 2 November 2015, http://www.hurriyetdailynews.com/turnout-in- turkeys-nov-1-vote-over-85-pct.aspx?pageID=238&nID=90619&NewsCatID=338, and ‘Turnout in Turkish Referendum Around 86 Percent’, http://www.reuters.com/article/us-turkey-referendum-turnout-idUSKBN17I0JE 0 10 20 30 40 50 60 70 Facebook YouTube Twitter WhatsApp Instagram 69 64 54 33 31 32 33 30 25 17 17 25 12 17 10 2015 2016 2017 % Q12B. Which, if any, of the following have you used for finding, reading, watching, sharing, or discussing news in the last week? Please select all that apply. 0 10 20 30 40 50 60 Share Comment TURKEY 56 39 40 25 ALL MARKETS % Q13. During an average week in which, if any, of the following ways do you share or participate in news coverage? Please select all that apply.
  • 39. 39 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 There are no significant differences in gender and political leaning in sharing news, while it is lower only in 18–24 age group. We have the same pattern for commenting, but the right wing (49%) is a little bit higher than the left (42%). Sharing and commenting is not only intended to criticise the government; it is also about supporting the government. While some people prefer or need to demonstrate their support of the ruling party to gain favour or avoid any possible damage, there is also a significant number of people who do sincerely support it. Figure 53: Commenting on news on social media over time As for commenting on the news on social media, we see a decrease over time as this fell by eight points in two years (see Fig 53). This can also be attributed to fears of government surveillance and informants. People prefer to avoid commenting on news publicly due to the possibility that they might be reported. Figure 54: News share and comment Despite the higher level of sharing and commenting, 33% of respondents talk with friends and colleagues about a news story face to face (see Fig 54). Reasons for Not Sharing or Commenting on News When looking at reasons why Turkish people do not share or comment on the news, we see some interesting trends compared to other countries. The three leading reasons given by Turkish respondents, as shown in Figure 55, are: a lack of interest in commenting/sharing (26% in Turkey versus 37% overall); a preference for face-to-face discussions (23% versus 37%); and/or a belief that it will make no difference, where the Turkish figure of 23% is ahead of the overall average 0 5 10 15 20 25 30 35 40 2015 2016 2017 39 35 31 % Shareanewsstoryviasocialnetwork Talkwithfriendsandcolleaguesaboutanewsstory(facetoface) Commentonanewsstoryinasocialnetwork Shareanewsstoryviaaninstantmessenger Rate,likeorfavouriteanewsstory Voteinanonlinepollviaanewssiteorsocialnetwork Talkonlinewithfriendsandcolleaguesaboutanewsstory Postorsendanews-relatedpictureorvideotoasocialnetwork Commentonanewsstoryonanewswebsite Shareanewsstoryviaemail Postorsendapictureorvideotoanewswebsiote/news Takepartinacampaignorgroupbasedaroundanewssubject Writeablogonanewsorpoliticalissue Noneofthese 0 5 10 15 20 25 30 35 40 40 33 31 26 25 25 24 22 19 18 10 10 8 13 % Q13. During an average week in which, if any, of the following ways do you share or participate in news coverage? Please select all that apply.
  • 40. THE REUTERS INSTITUTE FOR THE STUDY OF JOURNALISM 40 (18%). Turkish respondents are also more concerned about online privacy (20% against 15% across all markets). The most striking difference is in the concerns about ‘being criticised or abused’, which is 17% in Turkey against an average across all countries of 7%. Figure 55: Reasons for not sharing or commenting on news Iamnotinterestedincommentingon/sharingnewsstories Prefertodiscussnewsstorieswithpeopleface-to-face Idon’tthinkthatsharing/commentingcanmakeadifference Iamconcernedaboutmyonlineprivacy IdonotfeelIhaveanythingtosay/contribute Iamconcerendaboutbeinbgcriticised/abusedonline Iamconcernedaboutwhatothersmightthinkofme 0 5 10 15 20 25 30 35 40 37 26 37 23 18 23 15 20 12 12 7 17 4 7 ALLMARKETS TURKEY %
  • 41. 41 REUTERS INSTITUTE DIGITAL NEWS REPORT • TURKEY 2017 Concluding Remarks In the wake of the failed coup and the subsequent referendum giving the president sweeping new powers, online websites, blogs, and social media have emerged as a centre of opposition. Mainstream media remain largely controlled by the government. However, the biggest challenge for small-scale online news platforms is financial. They are mostly not based on a sustainable business model and are funded by NGOs or international funds. In such a political atmosphere, they largely focus on pursuing free journalism and not on business models. This era can be seen as a transition period, given that there is not a stable legal environment for media investment, as it only requires an order from a judge for a website to be blocked and closed entirely. It seems that it will take time for significant online investment, particularly from big companies and international players. There are some ongoing discussions among journalists, media managers, scholars, and activists on the future of online journalism and business models.42 International funders feature prominently in some of them, but these practices and suggestions are also criticised because such journalism becomes dependent on the western world.43 Foundations and international institutions increasingly provide support for news organisations for free journalism. However, the main challenge here is sustainability. As Picard points out, institutions and ‘foundations are not neutral, and their interests change over time and may lose interest’.44 Crowdsourcing has emerged as another option, although it is not as common in Turkey. T24 has made use of this option to some degree. 45 It has become more common, especially during and after the Gezi protests, and it provides editorial independence. However, sustainability is still a challenge in this model as well. Online subscription seems generally to be the best business model. However, there is a major doubt as to whether it can work, as paying for online news is extremely rare in Turkey. While most printed media outlets do provide an option to subscribe to a PDF format e-edition or pay for web access without advertising, these approaches have not yet been successful. Some dailies, such as Birgün, Evrensel, or Düşünce, that take a particular ideological stance have asked their readers to support their services, but this approach has not been used much. There is little prospect for anti- government publications to make money, as it is so easy for the authorities to block websites or find other ways to cut off funding or readership. 42 Uzunoğlu, Sarphan (2016).’Gazeteciliği kurtarmak: Dijital yayıncılığın ekonomisi’, Journo, https://journo.com.tr/ gazeteciligi-kurtarmak-dijital-yayinciligin-ekonomisi Uzunoğlu, Sarphan (2017). ‘Basılı yayınlar eriyor: Gazeteciliğin Netflix’ini kurmalıyız’, Journo, https://journo.com.tr/gazeteciler-netflix-kurmali 43 Sözeri, Efe Kerem (2017). ‘Türkiye’deki gazeteciliğin kurtuluşu yurt dışında mı?’ Journo, https://journo.com.tr/gazeteciligin-kurtulusu- yurt-disinda-mi Şen, Özgür (2017). ‘AKP’nin medyasından kaçarken Batı’ya bağımlı gazeteciliğe yakalandınız’, Sol Haber, http://haber. sol.org.tr/yazarlar/ozgur-sen/akpnin-medyasindan-kacarken-batiya-bagimli-gazetecilige-yakalandiniz-205839 44 Picard, Robert G. (2014) “Emerging Media Models Through Crowd-sourcing, Creative Commons and Foundation Financed Journalism in the Digital Environment,” presentation to the Asia-Europe Foundation Media Forum, Asian and European Media in the Digital Age, Milan, Italy, October 16, 2014. https://www.asef.org/images/docs/Presentation%20by%20Robert%20PICARD.pdf 45 ‘T24 Okur Fonu’na katılarak bağımsız gazeteciliğe destek verin’, http://t24.com.tr/okurfonu
  • 42. Reuters Institute for the Study of Journalism e: reuters.institute@politics.ox.ac.uk w: reutersinstitute.politics.ox.ac.uk w: www.digitalnewsreport.org With support from: 9 781907 384363 ISBN 978-1-907384-36-3