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Business process outsourcing to the philippines – a management approach for reducing costs
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Business Process Outsourcing to the
Philippines – A Management
Approach for Reducing Costs
DEC 17
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Business Process Outsourcing to the Philippines –
A Management Approach for Reducing Costs
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Business process outsourcing (BPO) has been
one of the fastest growing industries since last
decade. In some developing countries, this
industry shares profit up to 30% in annual
economy. It is one of the most result oriented
industries that generates good money in less
duration.
Many industries such as insurance companies,
banking firms, multi-national corporations, etc.,
outsource a part of their customer-facing
processes to the developing countries. Developed countries in Europe and North America prefer
outsourcing their processes to Philippines, India, China, etc. Countries in South East Asia have big
currency difference compared to USD, Pound, and Sterling. For example, one USD might cost in
between 70 and 90 in the Philippines Peso, whereas, one Pound might cost 100 Peso. Claim
handling, mortgage requests, customer care, back-end process, pay-rolling, billing, etc., are
processes that are often outsourced to above-mentioned countries.
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December 2013
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BPO
In South East Asia, Philippines is one of the most preferred countries for outsourcing by big
business giants in North America, Europe, and Australia. Business analysts have reported that a
company outsourcing to the Philippines can expect annual savings in between 20% and 40%.
Such huge savings can be termed as investment profits. Another reason for the organizations to
outsource processes to the low-wage countries is especially because the hired vendors work much
efficiently, dedicatedly, and seriously to meet the process targets.
Business process outsourcing to Philippines provides various solutions to the organizations. These
are:
• Saving costs
• Allow organizations to easily tackle market fluctuation and currency downfall
• Can easily hire skilled human resources at low-wage
• Allowing time and money to focus on core activities in business
Hiring any of the vendors for BPO from Philippines help you to monitor on the cost and revenue
structure and provide complete control over the processes. Further, the international corporate
culture is followed in various companies in the country, and also efforts are taken to adapt the
foreign languages/ accent easily.
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2. Posted on December 17, 2013, in BPO and tagged business process outsourcing Philippines, outsourcing to
the Philippines. Bookmark the permalink. Leave a Comment.
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