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Onlinet Cisco Engagement En 2009v2 Cisco AMs

Onlinet Cisco Engagement En 2009v2 Cisco AMs



ONLINET and Cisco Digital Media System itroduction and integration possibilities.

ONLINET and Cisco Digital Media System itroduction and integration possibilities.



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    Onlinet Cisco Engagement En 2009v2 Cisco AMs Onlinet Cisco Engagement En 2009v2 Cisco AMs Presentation Transcript

    • ONLINET Solutions Introduction for © 2009 – ONLINET Ltd. Information in a touch
    • Agenda
      • About ONLINET
      • Customer Directing solution
      • Digital Signage solution
      • Interactive Touch screen solution
      • Further Cisco DMS / ONLINET integration
      • Cisco engagement opportunities
    • Who we are
      • Established in 2001
      • IT development fields:
        • Customer Directing Systems
        • Information Kiosk terminals
        • Management supporting software
        • Digital Signage solutions
      • Deloitte CEE Technology Fast50 and EMEA 500 awards
      • ISO 9001 certified
    • Where we are 6 present companies expansion in 2009-2010 expansion in 2011-2012 Outside current locations - contact HQ in Hungary
    • Customer portfolio Finance / Telecommunication / Transport / Industry Europe / North-Africa / Middle-East
      • Customer Directing System
      • aka Queue Management System
      Information in a touch
    • What we do WE CHANGE QUEUES! From this … … to this!
    • Queue management evolution Crowd control Ticketing Ticketing with calling Statistics Monitoring Centralized management Identification and Front–end integration Digital Signage Dashboard
    • ONLINET Customer Directing System Cisco DMP 4400 connected LCD Central Display CDS Desk software in-branch network Counter Display Desk/Clerk/Cashier QMS Regional Server Cisco DMS DMM templates CDS software / local database Statistics and Real-time monitoring Dashboard system County-wide network
    • Information for profit generation
      • Managers on every level have access
      • to various real-time or near-time statistics:
      • about employees
      • about customers
      • about sales and workforce efficiency
      • As a result managers can take immediate actions and are able to make strategic decisions in
      • Sales / Marketing / Procurement / Controlling / HR
    • ONLINET Queuing integration CMS Content Servers Digital Media Manager
    • Opportunities with ONLINET solutions
    • Adding value to CISCO
      • Digital Signage and Touch Screen Solutions
      • The initial step toward CISCO based on DMP 4400
    • Digital Signage solution CISCO Digital Media System integration
      • Landscape and portrait oriented LCD displays – window or branch
      • Interactive shop-window solution – touch screen (3M)
      • Information terminals – Internet Banking, Information Database centers, Child kiosk – located in branch
    • Digital Signage application How it can be used?
      • Marketing surface
      • Information distribution
        • Even out of working hours
      • Bank branch / POS modernization
      • Hotel, restaurant information/reservation/ordering surface
      • Virtual assistant
      • Branch network owners
        • Banking, Telecom enterprises
        • FMCG field (shopping malls)
        • Fashion company stores
        • Pharmacy networks
        • Restaurant, hotel chains
      • Airports
      • Administration/Governmental offices
      To whom we offer ? Profit CDS+DMS for Anyone who counts with branch network or Anyone who manages customer care points as POS
    • Digital Signage benefits
      • New communication channel
      • Attractive
      • Creation of interactive communication
      • Replacement of static images with dynamic content
      • Only video screen surface in daytime!!!
      • Higher purchase impulses
      • Cost-efficiency
      Paper Off-line design Printing Logistics Local replacement Time, money, energy The Solution: Digital Signage Related costs Save on:
    • ONLINET interactive display integration DMS - DMM Shop window solution Kiosk solution Thin-client Thin-client
    • DMP integrated 32” touch screen kiosk ONLINET Communication Interface SW ONLINET Interactive application 1. Touching the screen generate s signals captured by the integrated thin client controlling the LCD touch screen surface of kiosk. 3. Based on the information signals received, the ONLINET Interactive Application commands DMP to change to appropriate content , that is shown on the LCD touch screen. 2. ONLINET communication interface transfers “click” signals to the interactive application running on DMP. Thin-Client Cisco DMP 4400
    • Shop-window touch screen solution Touch-screen 1. 2. 3. ONLINET Communication Interface SW Projector ONLINET Interactive application 4. Branch/POS LAN Thin-client Cisco DMP 4400
      • Further Cisco DMS / ONLINET integration
    • DMP integration at Gas station pumps
      • DMP integrated with both side LCDs
      Screens are everywhere
    • Dynamic playlist override
      • Triggered by Face recognition
        • Male audience
        • Female audience
        • Generic audience
      • Triggered by ratio of selected services
        • Ads related to service
        • Ads for cross-sales
      Basic DMM created playlist override
    • IP Phone based customer management
      • IP Phone based ONLINET Customer Directing System software for clerks
      Managing all customer movements from the IP Phone A great added value to IP Phone use !
    • ONLINET integrations overview Indoor central displays Interactive shop-windows Information kiosks Central management / Monitoring / Statistics DMS/DMM Gas station signage Horizontal & vertical displays Cashier / Clerk IP phone with CDS software
      • CISCO engagement opportunities
      • You have a project on DMS, and ONLINET CDS would be a good additional added value to offer
      • The Cisco DMS in itself would not attract enough the attention of the Business Section, although the IT section of the Account would prefer Cisco
      • Discussion of DMS and CDS opportunities about each account separately with AM team in given country
      How to engage with ONLINET ? And never forget: Clients watching the screen for the numbers, will surely watch the marketing spots 100%
      • Presentation and discussions with Account Managers
      • Meeting and presentation to CISCO partners
      • Customer visits with CISCO
      • Customer visits with CISCO partners
      • Continuous strategy development, training, support, etc.
      Action plan
      • ONLINET solutions integrated with Cisco DMS:
      • Customer Directing System
      • Interactive shop-window screens
      • DMP based information kiosks
      • Further opportunities of Cisco integration:
      • Gas station outdoor Digital Signage everywhere
      • Dynamic playlist override
      • IP phone based customer management
      • Telepresence based customer care integration in service level monitoring and statistics software
      Let’s do it! ONLINET together with CISCO
    • Information in a touch Thank You for your attention! Q & A Istvan Ujfalvi Export Department Executive +36-70-455-0003 [email_address]