ONLINET Solutions Introduction for © 2009 – ONLINET Ltd. Information in a touch

Agenda About ONLINET Customer Directing solution Digital Signage solution Interactive Touch screen solution Further Cisco DMS / ONLINET integration Cisco engagement opportunities

About ONLINET

Customer Directing solution

Digital Signage solution

Interactive Touch screen solution

Further Cisco DMS / ONLINET integration

Cisco engagement opportunities

Who we are Established in 2001 IT development fields: Customer Directing Systems Information Kiosk terminals Management supporting software Digital Signage solutions Deloitte CEE Technology Fast50 and EMEA 500 awards ISO 9001 certified

Established in 2001

IT development fields:

Customer Directing Systems

Information Kiosk terminals

Management supporting software

Digital Signage solutions

Deloitte CEE Technology Fast50 and EMEA 500 awards

ISO 9001 certified

Where we are 6 present companies expansion in 2009-2010 expansion in 2011-2012 Outside current locations - contact HQ in Hungary

Customer portfolio Finance / Telecommunication / Transport / Industry Europe / North-Africa / Middle-East

Customer Directing System aka Queue Management System Information in a touch

Customer Directing System

aka Queue Management System

What we do WE CHANGE QUEUES! From this … … to this!

Queue management evolution Crowd control Ticketing Ticketing with calling Statistics Monitoring Centralized management Identification and Front–end integration Digital Signage Dashboard

ONLINET Customer Directing System Cisco DMP 4400 connected LCD Central Display CDS Desk software in-branch network Counter Display Desk/Clerk/Cashier QMS Regional Server Cisco DMS DMM templates CDS software / local database Statistics and Real-time monitoring Dashboard system County-wide network

Information for profit generation Managers on every level have access to various real-time or near-time statistics: about employees about customers about sales and workforce efficiency As a result managers can take immediate actions and are able to make strategic decisions in Sales / Marketing / Procurement / Controlling / HR

Managers on every level have access

to various real-time or near-time statistics:

about employees

about customers

about sales and workforce efficiency

As a result managers can take immediate actions and are able to make strategic decisions in

Sales / Marketing / Procurement / Controlling / HR

ONLINET Queuing integration CMS Content Servers Digital Media Manager

Opportunities with ONLINET solutions

Adding value to CISCO Digital Signage and Touch Screen Solutions The initial step toward CISCO based on DMP 4400

Digital Signage and Touch Screen Solutions

The initial step toward CISCO based on DMP 4400

Digital Signage solution CISCO Digital Media System integration Landscape and portrait oriented LCD displays – window or branch Interactive shop-window solution – touch screen (3M) Information terminals – Internet Banking, Information Database centers, Child kiosk – located in branch

Landscape and portrait oriented LCD displays – window or branch

Interactive shop-window solution – touch screen (3M)

Information terminals – Internet Banking, Information Database centers, Child kiosk – located in branch

Digital Signage application How it can be used? Marketing surface Information distribution Even out of working hours Bank branch / POS modernization Hotel, restaurant information/reservation/ordering surface Virtual assistant Branch network owners Banking, Telecom enterprises FMCG field (shopping malls) Fashion company stores Pharmacy networks Restaurant, hotel chains Airports Administration/Governmental offices To whom we offer ? Profit CDS+DMS for Anyone who counts with branch network or Anyone who manages customer care points as POS

Marketing surface

Information distribution

Even out of working hours

Bank branch / POS modernization

Hotel, restaurant information/reservation/ordering surface

Virtual assistant

Branch network owners

Banking, Telecom enterprises

FMCG field (shopping malls)

Fashion company stores

Pharmacy networks

Restaurant, hotel chains

Airports

Administration/Governmental offices

Digital Signage benefits New communication channel Attractive Creation of interactive communication Replacement of static images with dynamic content Only video screen surface in daytime!!! Higher purchase impulses Cost-efficiency Paper Off-line design Printing Logistics Local replacement Time, money, energy The Solution: Digital Signage Related costs Save on:

New communication channel

Attractive

Creation of interactive communication

Replacement of static images with dynamic content

Only video screen surface in daytime!!!

Higher purchase impulses

Cost-efficiency

ONLINET interactive display integration DMS - DMM Shop window solution Kiosk solution Thin-client Thin-client

DMP integrated 32” touch screen kiosk ONLINET Communication Interface SW ONLINET Interactive application 1. Touching the screen generate s signals captured by the integrated thin client controlling the LCD touch screen surface of kiosk. 3. Based on the information signals received, the ONLINET Interactive Application commands DMP to change to appropriate content , that is shown on the LCD touch screen. 2. ONLINET communication interface transfers “click” signals to the interactive application running on DMP. Thin-Client Cisco DMP 4400

Shop-window touch screen solution Touch-screen 1. 2. 3. ONLINET Communication Interface SW Projector ONLINET Interactive application 4. Branch/POS LAN Thin-client Cisco DMP 4400

Further Cisco DMS / ONLINET integration

Further Cisco DMS / ONLINET integration

DMP integration at Gas station pumps DMP integrated with both side LCDs Screens are everywhere

DMP integrated with both side LCDs

Dynamic playlist override Triggered by Face recognition Male audience Female audience Generic audience Triggered by ratio of selected services Ads related to service Ads for cross-sales Basic DMM created playlist override

Triggered by Face recognition

Male audience

Female audience

Generic audience

Triggered by ratio of selected services

Ads related to service

Ads for cross-sales

IP Phone based customer management IP Phone based ONLINET Customer Directing System software for clerks Managing all customer movements from the IP Phone A great added value to IP Phone use !

IP Phone based ONLINET Customer Directing System software for clerks

ONLINET integrations overview Indoor central displays Interactive shop-windows Information kiosks Central management / Monitoring / Statistics DMS/DMM Gas station signage Horizontal & vertical displays Cashier / Clerk IP phone with CDS software

CISCO engagement opportunities

CISCO engagement opportunities

You have a project on DMS, and ONLINET CDS would be a good additional added value to offer The Cisco DMS in itself would not attract enough the attention of the Business Section, although the IT section of the Account would prefer Cisco Discussion of DMS and CDS opportunities about each account separately with AM team in given country How to engage with ONLINET ? And never forget: Clients watching the screen for the numbers, will surely watch the marketing spots 100%

You have a project on DMS, and ONLINET CDS would be a good additional added value to offer

The Cisco DMS in itself would not attract enough the attention of the Business Section, although the IT section of the Account would prefer Cisco

Discussion of DMS and CDS opportunities about each account separately with AM team in given country

Presentation and discussions with Account Managers Meeting and presentation to CISCO partners Customer visits with CISCO Customer visits with CISCO partners Continuous strategy development, training, support, etc. Action plan

Presentation and discussions with Account Managers

Meeting and presentation to CISCO partners

Customer visits with CISCO

Customer visits with CISCO partners

Continuous strategy development, training, support, etc.

ONLINET solutions integrated with Cisco DMS: Customer Directing System Interactive shop-window screens DMP based information kiosks Further opportunities of Cisco integration: Gas station outdoor Digital Signage everywhere Dynamic playlist override IP phone based customer management Telepresence based customer care integration in service level monitoring and statistics software Let’s do it! ONLINET together with CISCO

ONLINET solutions integrated with Cisco DMS:

Customer Directing System

Interactive shop-window screens

DMP based information kiosks

Further opportunities of Cisco integration:

Gas station outdoor Digital Signage everywhere

Dynamic playlist override

IP phone based customer management

Telepresence based customer care integration in service level monitoring and statistics software

Information in a touch Thank You for your attention! Q & A Istvan Ujfalvi Export Department Executive +36-70-455-0003 [email_address]