1. Answer to the Question No : (a)
BRAC Bank has been named the sole winner for Best Retail Bank in
Bangladesh at the 10th International Excellence in Retail Financial Services
Awards Programme.
The bank received the award at The International Excellence in Retail
Financial Services 2011 Awards ceremony, held in conjunction with the
region's most prestigious retail banking event, the Excellence in Retail
Financial Services Convention.
Mr. Abdur Rahman, Head of Branch Banking of BRAC Bank, received the
award at the award ceremony held at the Shangri La Hotel in Kuala Lumpur
on March 11, 2011. BRAC Bank is the sole winner in Asia for the award in
Best Retail Bank in Bangladesh.
About 150 senior bankers from award-winning banks in 29 countries across
the Asia Pacific, the Middle East, Central Asia and Africa attended the
glittering event that recognizes their efforts in bringing superior products and
services to their customers. The awards programme, administered by The
Asian Banker and refereed by prominent global bankers, consultants and
academics, is the most prestigious of its kind.
BRAC Bank's strategy in 2010 was to provide a well-rounded retail banking
platform for the Bangladesh market. It achieved this by focusing on
developing its physical and electronic distribution network, and developing
new products and services.
With the largest network of terminals, branches, ATMs and point of service
outlets in Bangladesh, the bank has quickly gained the reputation of being a
leading bank that customers can rely on. The bank was the leader in
attracting "1 million customers" in Bangladesh, outpacing its closest
competitors within a relatively short period.
BRAC Bank has had solid growth in retail deposits, revenues and profits. The
bank also scored a first with the launch of the country's first e-commerce
banking platform. In the inward remittance segment, it was able to capture
almost 40% of the total market share. In December 2010, BRAC Bank
launched Bangladesh's first e-commerce banking platform in alliance with
Visa.
This prestigious international award is the result of unshakable trust of our
10 lac respected customers. We would like to express our heartiest gratitude
to all of our customers, supporters, regulators, employees & well wishers.
