Steps to deal with frustration and how to turn it into a positive experience.

2. Dealing with frustration
Nora Femenia, Ph.D
There are plenty of sources of
frustration in our lives!

3. 1st Step: Detach
• Take nothing personally. If you get frustrated
because someone let you down, or a loved one
did something aggressive to you, calm down. You
should detach from anything people do, even as it
looks like they directed that phrase as a direct
affront to you.
• People have their reasons for the way they act;
their behavior has nothing to do with you and
everything to do with their emotional mind-set at
the time you crossed their paths.

4. 2nd Step: Take perspective
• Accept life as it is. In the game of life there are
not guarantees, and you could be dealt a bad
hand from time to time.
• Identify previous difficult moments in your
life, and remember what you did then to get
out.
• Now, you know what you can do to change
your current state of affairs.

5. 3rd Step: Play the game of life!
• Recognize that you can be the frustrating
entity for someone else…
• We are learning in life by our interactions, and
here the lesson is: don’t get wrapped up in
frustration: Ask yourself
• “What do I have to learn here”?

6. 4th Step: Your Lesson
• Now you are happier because you have
transformed frustration into learning…
• It’s good to be wiser, because you will not yield to
the feelings of frustration again…
• So keep breathing deeply, and enjoy your new
lesson!
• If you would like direct support and techniques
for dealing with frustration, ask now for your
complimentary coaching session at:
http://conflictcoach.me/services

7. Get to Know Coach Nora!
Nora Femenia is a conflict coach, the author of several books that will support you
in your search for personal growth and joyful, nurturing relationships... so you can
finally feel happy and secure. Do you want to develop self-confidence and trust in
yourself fast? CoachNora reveals the secrets of developing a secure attitude in life,
through her phone/email coaching sessions.

8. Testimonial from an abused wife
• "I wish I had know from the beginning what I know now. I feel things
would have been so different, and I would been spared the amount of
pain, drama and humiliation I suffered in my married life, since according
to him: "everything was my fault”, of course.
• I was a perfect personality type to be the victim of an aggressive
boyfriend, as my mother and other relatives were too in my childhood.
Ironically, this has been the cause of my painful inability to establish a
positive self-esteem and find happiness in my life. I feel so blessed to have
found your help.
• Nora, you are a great coach. I now have permission to fight back! The
awareness you have given me has changed my life. I am no longer a victim
of other people’s aggressive behaviors, and it feels wonderful!"
• Denise Withers, Pennsylvania

9. Testimonial from a person lacking self-respect
• “I was in a miserable situation. I never understood what I did to
deserve being yelled at by my husband and made fun of when he
was drinking with his friends.
• I would make myself sick from crying; both my body and heart were
tired and I was completely unhappy.
• I didn’t understand that I had an obligation to myself to stand up and
say NO to this behavior in my husband and by any other person.
• Nora, you gave me the right to defend myself with grace. Now, he’s
actually apologizing to me and being gentler and attentive!”—
Terry Nichols, Naples, FL