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Blue Medora ITM Agent for
                   Remote SSL Certificates


Nathan	
  Owen	
                         August	
  27th,	
  2010	
  
nathan.owen@bluemedora.com	
  
+1.616.719.4550	
  
About	
  Blue	
  Medora	
  

    •    Founded	
  2007	
  –	
  Privately	
  Backed	
  

    •    Independent	
  ISV	
  focused	
  exclusively	
  on	
  developing	
  extensions	
  for	
  the	
  
         Tivoli	
  SAPM	
  product	
  porDolio	
  

    •    OEM	
  Developer	
  of	
  IBM	
  Tivoli	
  Composite	
  ApplicaJon	
  Manager	
  (ITCAM)	
  for	
  
         ApplicaJons:	
  PeopleSoN	
  &	
  ITCAM	
  for	
  ApplicaJons:	
  Siebel	
  CRM	
  

    •    Only	
  ISV	
  (other	
  than	
  IBM)	
  to	
  have	
  developed	
  commercial	
  IBM	
  Tivoli	
  
         Monitoring	
  (ITM)/	
  and	
  Tivoli	
  Common	
  ReporJng	
  (TCR)	
  Report	
  packages	
  
Product	
  PorDolio	
  &	
  Roadmap	
  

    •    8	
  IBM	
  Tivoli	
  Monitoring	
  Agents	
  released	
  in	
  the	
  past	
  12	
  months	
  
          –    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ITCAM	
  for	
  ApplicaJons:	
  PeopleSoN	
  Enterprise	
  6.2.2(OEM	
  Licensed)	
  
          –    	
  	
   	
                                                                     	
  Tivoli	
  Monitoring	
  Agent	
  for	
  IBM	
  Tivoli	
  Directory	
  Server	
  
          –    	
   	
                                                                         	
  Tivoli	
  Monitoring	
  Agent	
  for	
  Symantec	
  Endpoint	
  ProtecJon	
  
          –    	
   	
                                                                         	
  Tivoli	
  Monitoring	
  Agent	
  for	
  Files	
  &	
  Directories	
  	
  
          –    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Tivoli	
  Monitoring	
  Agent	
  for	
  Ping	
  Probe	
  
          –    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Tivoli	
  Monitoring	
  Agent	
  for	
  Remote	
  SSL	
  CerJficates	
  
          –    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Tivoli	
  Monitoring	
  Agent	
  for	
  Amazon	
  ElasJc	
  Computer	
  Cloud	
  (EC2)	
  
          –    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Tivoli	
  Monitoring	
  Agent	
  for	
  Amazon	
  Simple	
  Storage	
  Service	
  (S3)	
  


    •    4	
  IBM	
  Tivoli	
  Monitoring	
  Agents	
  Currently	
  Under	
  Development	
  
          –    	
   	
  	
  	
  	
  	
  	
  	
  	
  ITCAM	
  for	
  Apps:	
  Siebel	
  CRM	
  6.2.4	
  
          –    	
   	
                                  	
  Tivoli	
  Monitoring	
  Agent	
  for	
  Citrix	
  XenServer	
  (July	
  2010)	
  
          –    	
   	
                                  	
  Tivoli	
  Monitoring	
  Agent	
  for	
  Google	
  App	
  Engine	
  (Q3/10)	
  
          –    	
   	
                                  	
  Tivoli	
  Monitoring	
  Agent	
  for	
  MicrosoN	
  Azure	
  (Q3/10)	
  
Product	
  PorDolio	
  &	
  Roadmap	
  (TCR	
  Reports)	
  

        4	
  TCR	
  Report	
  Bundles	
  released	
  in	
  2009	
  
          –    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  TCR	
  Reports	
  for	
  ITCAM	
  for	
  ApplicaJons:	
  PeopleSoN	
  
          –    	
   	
                                         	
  TCR	
  Report	
  Package	
  for	
  IBM	
  Tivoli	
  Directory	
  Server	
  
          –    	
   	
                                         	
  TCR	
  Report	
  Package	
  for	
  Remote	
  SSL	
  CerJficates	
  
          –    	
   	
                                         	
  TCR	
  Report	
  Package	
  for	
  Ping	
  Probe	
  
Blue	
  	
  Medora	
  `Ready	
  for	
  IBM	
  Tivoli’	
  SoluJons	
  




              	
  	
  9	
  Tivoli	
  CerJfied	
  Tivoli	
  Monitoring	
  Agents	
  
              	
  	
  3	
  Tivoli	
  CerJfied	
  TCR	
  Report	
  Packages	
  
              12	
  Blue	
  Medora	
  Tivoli	
  CerNfied	
  SoluNons	
  

                  	
  	
  World’s	
  Leading	
  ISV	
  focused	
  on	
  Tivoli	
  	
  	
  	
  
                  	
  	
  	
  	
  	
  Monitoring	
  Value-­‐Added	
  Products	
  
ITM	
  Agent	
  for	
  Remote	
  SSL	
  CerJficates	
  Highlights	
  

     •    Extends	
  IBM	
  Tivoli	
  Monitoring	
  (ITM)	
  by	
  adding	
  the	
  capability	
  of	
  remotely	
  
          interrogaJng	
  X.509	
  digital	
  cerJficates	
  throughout	
  the	
  enterprise	
  and	
  determining	
  
          whether	
  the	
  cerJficates	
  are	
  in	
  danger	
  of	
  expiring	
  or	
  have	
  expired	
  

     •    Two	
  disJnct	
  ConfiguraJon	
  mechanisms	
  designed	
  to	
  provide	
  ITM	
  Administrators	
  
          maximum	
  flexibility	
  in	
  their	
  approach	
  to	
  defining	
  the	
  CerJficates	
  to	
  be	
  monitored	
  

     •    When	
  combined	
  with	
  the	
  accompanying	
  TCR	
  Report	
  Package	
  ITM	
  Administrators	
  
          are	
  able	
  to	
  quickly	
  and	
  easily	
  generate	
  high	
  level	
  reports	
  detailing	
  the	
  overall	
  
          status	
  of	
  their	
  remotely	
  deployed	
  X.509	
  cerJficates	
  	
  -­‐-­‐	
  providing	
  a	
  pro-­‐acJve	
  
          understanding	
  of	
  when	
  cerJficates	
  will	
  be	
  expiring	
  in	
  the	
  organizaJon	
  and	
  causing	
  
          outages.	
  

     •    Supports	
  monitoring	
  of	
  CerJficates	
  on	
  standard	
  SSL	
  enabled	
  TCP/IP	
  hosts	
  as	
  well	
  
          as	
  TLS/SMTP	
  accessible	
  hosts	
  

     •    IBM	
  CerJfied	
  
           o  Ready	
  for	
  IBM	
  Tivoli	
  
Consistency	
  With	
  ExisJng	
  ITM	
  Infrastructure	
  

 	
  	
  	
  	
  	
  	
  	
  ITM	
  Agent	
  for	
  Remote	
  SSL	
  CerJficates	
  has	
  been	
  designed	
  from	
  the	
  ground	
  up	
  to	
  look,	
  
                            feel,	
  and	
  operate	
  like	
  IBM-­‐developed	
  ITM	
  agents	
  in	
  terms	
  of	
  ITM	
  remote	
  deployment,	
  
                            manageability	
  via	
  ITM	
  command-­‐line	
  uJliJes,	
  installaJon	
  and	
  configuraJon	
  
1st	
  Class	
  CiJzens	
  of	
  the	
  Tivoli	
  Monitoring	
  Ecosystem	
  


	
  	
  	
  	
  	
  	
  	
  ITM	
  Agent	
  for	
  Remote	
  
                            SSL	
  CerJficates	
  
                            operates	
  as	
  first-­‐class	
  
                            ciNzens	
  of	
  the	
  ITM	
  
                            ecosystem	
  


	
  	
  	
  	
  	
  	
  	
  Remote	
  SSL	
  
                            CerJficates	
  Agent	
  
                            leverage	
  ITM’s	
  Tivoli	
  
                            Enterprise	
  Portal	
  
                            (TEP)	
  visualizaNon	
  
                            capabiliNes	
  to	
  include	
  
                            best	
  pracJces,	
  expert	
  
                            advice,	
  customized	
  
                            workspaces,	
  and	
  
                            historical	
  data	
  
                            gathering	
  
Agent	
  ConfiguraJon	
  –	
  Global	
  Config	
  OpJons	
  




	
  	
  	
  	
  	
  	
  SSL	
  CerJficates	
  can	
  
                        be	
  added	
  via	
  
                        TradiJonal	
  ITM	
  
                        Agent	
  ConfiguraJon	
  
                        panels	
  and	
  /	
  or	
  an	
  	
  
                        Remote	
  CerJficate	
  
                        ConfiguraJon	
  file	
  (in	
  
                        CSV	
  format)	
  that	
  
                        provides	
  for	
  the	
  
                        configuraJon	
  of	
  up	
  
                        to	
  thousands	
  of	
  SSL	
  
                        CerNficates	
  
TCR	
  Reports	
  for	
  Remote	
  SSL	
  CerJficates	
  

       Focused	
  Reports	
  on	
  Overall	
  SSL	
  
        CerJficate	
  status,	
  Nearly	
  
        Expired	
  CerJficates,	
  and	
  
        Expired	
  CerJficates	
  

       Based	
  on	
  data	
  collected	
  by	
  ITM	
  
        and	
  stored	
  in	
  the	
  Tivoli	
  Data	
  
        Warehouse	
  

       IBM	
  Ready	
  for	
  Tivoli	
  cerJfied	
  
Focus	
  Areas	
  –	
  	
  ITM	
  Agent	
  for	
  Ping	
  Probe	
  

    	
  	
  	
  	
  	
  	
  The	
  Remote	
  SSL	
  CerNficates	
  Agent	
  for	
  ITM	
  helps	
  answer	
  the	
  following	
  
                            types	
  of	
  quesNons:	
  

       –  Which	
  SSL	
  CerJficates	
  in	
  our	
  environment	
  are	
  near	
  expiraJon?	
  

       –  Which	
  SSL	
  CerJficates	
  in	
  our	
  environment	
  have	
  expired?	
  

       –  How	
  many	
  SSL	
  CerJficated	
  in	
  our	
  environment	
  	
  currently	
  Good,	
  Expired,	
  or	
  
          Near	
  ExpiraJon?	
  

       –  Can	
  the	
  Agent	
  reach	
  the	
  Configured	
  SSL	
  Hostname/Port	
  combinaJon?	
  

       –  Is	
  the	
  Configured	
  SSL	
  Hostname/Port	
  combinaJon	
  really	
  enabled	
  to	
  use	
  SSL?	
  
PlaDorm	
  Support	
  

       IBM	
  Tivoli	
  Monitoring	
  (ITM)	
  
         –  ITM	
  6.2.0	
  FP3	
  +	
  
         –  ITM	
  6.2.1	
  FP2	
  +	
  
         –  ITM	
  6.2.2	
  +	
  
       OperaNng	
  systems	
  
         –  Windows	
  2003	
  and	
  2008	
  (32	
  and	
  64-­‐bit)	
  
         –  Red	
  Hat	
  Enterprise	
  Linux	
  4	
  and	
  5	
  on	
  Intel	
  (32	
  and	
  64-­‐bit)	
  
         –  Red	
  Hat	
  Enterprise	
  Linux	
  4	
  and	
  5	
  on	
  Power	
  (64-­‐bit)	
  
         –  Red	
  Hat	
  Enterprise	
  Linux	
  4	
  and	
  5	
  on	
  IBM	
  zSeries	
  (32	
  and	
  64-­‐bit)	
  
         –  Suse	
  Linux	
  Enterprise	
  Server	
  (SLES)	
  10	
  and	
  11	
  on	
  Intel	
  (32	
  and	
  64-­‐bit)	
  
         –  Suse	
  Linux	
  Enterprise	
  Server	
  (SLES)	
  10	
  and	
  11	
  on	
  Power	
  (64-­‐bit)	
  
         –  Suse	
  Linux	
  Enterprise	
  Server	
  (SLES)	
  10	
  and	
  11	
  on	
  IBM	
  zSeries	
  (32	
  and	
  64-­‐bit)	
  
         –  AIX	
  5.3	
  and	
  6.1	
  
         –  Solaris	
  9	
  and	
  10	
  (Sparc)	
  
         –  HP-­‐UX	
  IA64	
  
Blue	
  Medora	
  Key	
  Contacts	
  &	
  Support	
  Info	
  

        Blue	
  Medora	
  Sales	
  Contact	
  
          –  Nathan	
  Owen	
  
              •  Blue	
  Medora	
  Email:	
  nathan.owen@bluemedora.com	
  

              •  Phone:	
  +1.616.719.4550	
  



        Blue	
  Medora	
  Technical	
  Contact	
  
          –  Jeremy	
  Rowe	
  
               •  Blue	
  Medora	
  Email	
  jeremy.rowe@bluemedora.com	
  

               •  Phone:	
  +1.616.719.4550	
  



        Online	
  Resources	
  
          –    Product	
  Page	
  -­‐>	
  hsp://www.bluemedora.com/product/page/52	
  
          –    Camtasia	
  Web	
  Demo	
  -­‐>	
  hsp://bluemedora.com/flash_demos/GSK/index.html	
  
          –    DocumentaJon	
  -­‐>	
  hsp://www.bluemedora.com/page/48	
  
          –    EvaluaJon	
  Download	
  -­‐>	
  hsp://www.bluemedora.com/evaluaJon	
  
Questions?
Backup
Remote	
  CerJficates	
  Agent	
  Top	
  Level	
  Workspace	
  
Remote	
  CerJficates	
  Agent	
  Alternate	
  Workspaces	
  
Remote	
  CerJficates	
  Agent	
  Example	
  SituaJons	
  
ConfiguraJon	
  using	
  Standard	
  ITM	
  ConfiguraJon	
  
ConfiguraJon	
  Example	
  using	
  External	
  CSV	
  File	
  
Using	
  Agent	
  Instances	
  for	
  Different	
  SSL	
  Categories	
  
CerJficate	
  Near	
  ExpiraJon	
  –	
  Sample	
  SituaJon	
  
TCR	
  Report	
  –	
  Overall	
  SSL	
  CerJficate	
  Status	
  

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Blue Medora IBM Tivoli Monitoring (ITM) Agent for Remote SSL Certificates

  • 1. Blue Medora ITM Agent for Remote SSL Certificates Nathan  Owen   August  27th,  2010   nathan.owen@bluemedora.com   +1.616.719.4550  
  • 2. About  Blue  Medora   •  Founded  2007  –  Privately  Backed   •  Independent  ISV  focused  exclusively  on  developing  extensions  for  the   Tivoli  SAPM  product  porDolio   •  OEM  Developer  of  IBM  Tivoli  Composite  ApplicaJon  Manager  (ITCAM)  for   ApplicaJons:  PeopleSoN  &  ITCAM  for  ApplicaJons:  Siebel  CRM   •  Only  ISV  (other  than  IBM)  to  have  developed  commercial  IBM  Tivoli   Monitoring  (ITM)/  and  Tivoli  Common  ReporJng  (TCR)  Report  packages  
  • 3. Product  PorDolio  &  Roadmap   •  8  IBM  Tivoli  Monitoring  Agents  released  in  the  past  12  months   –                       ITCAM  for  ApplicaJons:  PeopleSoN  Enterprise  6.2.2(OEM  Licensed)   –         Tivoli  Monitoring  Agent  for  IBM  Tivoli  Directory  Server   –       Tivoli  Monitoring  Agent  for  Symantec  Endpoint  ProtecJon   –       Tivoli  Monitoring  Agent  for  Files  &  Directories     –                                           Tivoli  Monitoring  Agent  for  Ping  Probe   –                                           Tivoli  Monitoring  Agent  for  Remote  SSL  CerJficates   –                                           Tivoli  Monitoring  Agent  for  Amazon  ElasJc  Computer  Cloud  (EC2)   –                                             Tivoli  Monitoring  Agent  for  Amazon  Simple  Storage  Service  (S3)   •  4  IBM  Tivoli  Monitoring  Agents  Currently  Under  Development   –                   ITCAM  for  Apps:  Siebel  CRM  6.2.4   –       Tivoli  Monitoring  Agent  for  Citrix  XenServer  (July  2010)   –       Tivoli  Monitoring  Agent  for  Google  App  Engine  (Q3/10)   –       Tivoli  Monitoring  Agent  for  MicrosoN  Azure  (Q3/10)  
  • 4. Product  PorDolio  &  Roadmap  (TCR  Reports)     4  TCR  Report  Bundles  released  in  2009   –                     TCR  Reports  for  ITCAM  for  ApplicaJons:  PeopleSoN   –       TCR  Report  Package  for  IBM  Tivoli  Directory  Server   –       TCR  Report  Package  for  Remote  SSL  CerJficates   –       TCR  Report  Package  for  Ping  Probe  
  • 5. Blue    Medora  `Ready  for  IBM  Tivoli’  SoluJons      9  Tivoli  CerJfied  Tivoli  Monitoring  Agents      3  Tivoli  CerJfied  TCR  Report  Packages   12  Blue  Medora  Tivoli  CerNfied  SoluNons      World’s  Leading  ISV  focused  on  Tivoli                  Monitoring  Value-­‐Added  Products  
  • 6. ITM  Agent  for  Remote  SSL  CerJficates  Highlights   •  Extends  IBM  Tivoli  Monitoring  (ITM)  by  adding  the  capability  of  remotely   interrogaJng  X.509  digital  cerJficates  throughout  the  enterprise  and  determining   whether  the  cerJficates  are  in  danger  of  expiring  or  have  expired   •  Two  disJnct  ConfiguraJon  mechanisms  designed  to  provide  ITM  Administrators   maximum  flexibility  in  their  approach  to  defining  the  CerJficates  to  be  monitored   •  When  combined  with  the  accompanying  TCR  Report  Package  ITM  Administrators   are  able  to  quickly  and  easily  generate  high  level  reports  detailing  the  overall   status  of  their  remotely  deployed  X.509  cerJficates    -­‐-­‐  providing  a  pro-­‐acJve   understanding  of  when  cerJficates  will  be  expiring  in  the  organizaJon  and  causing   outages.   •  Supports  monitoring  of  CerJficates  on  standard  SSL  enabled  TCP/IP  hosts  as  well   as  TLS/SMTP  accessible  hosts   •  IBM  CerJfied   o  Ready  for  IBM  Tivoli  
  • 7. Consistency  With  ExisJng  ITM  Infrastructure                ITM  Agent  for  Remote  SSL  CerJficates  has  been  designed  from  the  ground  up  to  look,   feel,  and  operate  like  IBM-­‐developed  ITM  agents  in  terms  of  ITM  remote  deployment,   manageability  via  ITM  command-­‐line  uJliJes,  installaJon  and  configuraJon  
  • 8. 1st  Class  CiJzens  of  the  Tivoli  Monitoring  Ecosystem                ITM  Agent  for  Remote   SSL  CerJficates   operates  as  first-­‐class   ciNzens  of  the  ITM   ecosystem                Remote  SSL   CerJficates  Agent   leverage  ITM’s  Tivoli   Enterprise  Portal   (TEP)  visualizaNon   capabiliNes  to  include   best  pracJces,  expert   advice,  customized   workspaces,  and   historical  data   gathering  
  • 9. Agent  ConfiguraJon  –  Global  Config  OpJons              SSL  CerJficates  can   be  added  via   TradiJonal  ITM   Agent  ConfiguraJon   panels  and  /  or  an     Remote  CerJficate   ConfiguraJon  file  (in   CSV  format)  that   provides  for  the   configuraJon  of  up   to  thousands  of  SSL   CerNficates  
  • 10. TCR  Reports  for  Remote  SSL  CerJficates     Focused  Reports  on  Overall  SSL   CerJficate  status,  Nearly   Expired  CerJficates,  and   Expired  CerJficates     Based  on  data  collected  by  ITM   and  stored  in  the  Tivoli  Data   Warehouse     IBM  Ready  for  Tivoli  cerJfied  
  • 11. Focus  Areas  –    ITM  Agent  for  Ping  Probe              The  Remote  SSL  CerNficates  Agent  for  ITM  helps  answer  the  following   types  of  quesNons:   –  Which  SSL  CerJficates  in  our  environment  are  near  expiraJon?   –  Which  SSL  CerJficates  in  our  environment  have  expired?   –  How  many  SSL  CerJficated  in  our  environment    currently  Good,  Expired,  or   Near  ExpiraJon?   –  Can  the  Agent  reach  the  Configured  SSL  Hostname/Port  combinaJon?   –  Is  the  Configured  SSL  Hostname/Port  combinaJon  really  enabled  to  use  SSL?  
  • 12. PlaDorm  Support     IBM  Tivoli  Monitoring  (ITM)   –  ITM  6.2.0  FP3  +   –  ITM  6.2.1  FP2  +   –  ITM  6.2.2  +     OperaNng  systems   –  Windows  2003  and  2008  (32  and  64-­‐bit)   –  Red  Hat  Enterprise  Linux  4  and  5  on  Intel  (32  and  64-­‐bit)   –  Red  Hat  Enterprise  Linux  4  and  5  on  Power  (64-­‐bit)   –  Red  Hat  Enterprise  Linux  4  and  5  on  IBM  zSeries  (32  and  64-­‐bit)   –  Suse  Linux  Enterprise  Server  (SLES)  10  and  11  on  Intel  (32  and  64-­‐bit)   –  Suse  Linux  Enterprise  Server  (SLES)  10  and  11  on  Power  (64-­‐bit)   –  Suse  Linux  Enterprise  Server  (SLES)  10  and  11  on  IBM  zSeries  (32  and  64-­‐bit)   –  AIX  5.3  and  6.1   –  Solaris  9  and  10  (Sparc)   –  HP-­‐UX  IA64  
  • 13. Blue  Medora  Key  Contacts  &  Support  Info     Blue  Medora  Sales  Contact   –  Nathan  Owen   •  Blue  Medora  Email:  nathan.owen@bluemedora.com   •  Phone:  +1.616.719.4550     Blue  Medora  Technical  Contact   –  Jeremy  Rowe   •  Blue  Medora  Email  jeremy.rowe@bluemedora.com   •  Phone:  +1.616.719.4550     Online  Resources   –  Product  Page  -­‐>  hsp://www.bluemedora.com/product/page/52   –  Camtasia  Web  Demo  -­‐>  hsp://bluemedora.com/flash_demos/GSK/index.html   –  DocumentaJon  -­‐>  hsp://www.bluemedora.com/page/48   –  EvaluaJon  Download  -­‐>  hsp://www.bluemedora.com/evaluaJon  
  • 16. Remote  CerJficates  Agent  Top  Level  Workspace  
  • 17. Remote  CerJficates  Agent  Alternate  Workspaces  
  • 18. Remote  CerJficates  Agent  Example  SituaJons  
  • 19. ConfiguraJon  using  Standard  ITM  ConfiguraJon  
  • 20. ConfiguraJon  Example  using  External  CSV  File  
  • 21. Using  Agent  Instances  for  Different  SSL  Categories  
  • 22. CerJficate  Near  ExpiraJon  –  Sample  SituaJon  
  • 23. TCR  Report  –  Overall  SSL  CerJficate  Status