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Purchasing and Supply Chain Management
                                             by W.C. Benton




                       Chapter Two
                      Purchasing Decisions And
                          Business Strategy




McGraw-Hill/Irwin            Copyright © 2010 The McGraw-Hill Companies. All Rights Reserved.
Learning Objectives
1) To learn the role of purchasing in the corporate strategy.

2) To learn the most important elements of the strategic planning
     process for purchasing.

3) To learn about the components of purchasing strategy.

4) To learn how sourcing is integrated into corporate strategy.

5) To learn how purchasing strategy is linked to other functional
     areas.

                                                                    1-2
Learning Objectives
6) To understand the impact of purchasing decisions on supply
   chain management.

7) To learn how the sourcing audit can be used to formulate
   purchasing objectives and strategy.

8) To learn about the supply chain relationship pegging analysis.

9) To learn how to develop a strategic purchasing plan.




                                                                    1-3
Introduction to Purchasing Strategy
• In most industrial firms, material constitutes 60–80
  percent of the total revenue dollars.

• Purchased inputs offer a potential source for helping
  a company develop leverage against its competitors.

• Purchasing can give the firm advantages over its
  competitors.

• In essence, firms must design their purchasing
  actions to emphasize the competitive strategy.

                                                          1-4
Purchasing and Competitive Strategy
                  Linkage

• Purchasing professionals are expected to develop options
  that can help business units remain competitive.

• Purchasing managers need to devise purchasing actions such
  that they are consistent with each other and with the firm’s
  competitive strategy.

• The competitive priorities are a key determinant of the
  importance given to different criteria in purchasing material.

• The buyer performance measures or reward criteria are other
  factors that influence the purchase criteria.
                                                                   1-5
Strategic Purchasing

• Purchasing decisions or actions that constitute purchasing
  strategy are determined by the firm’s competitive priorities,
  its resource capabilities, and the environment.

• In the formulation of purchasing strategy, the organization’s
  competitive priorities, the organization’s strengths and
  weaknesses, and the competitive environment must be
  considered.




                                                                  1-6
Competitive Strategy

• A firm can compete in two broad alternate ways. It can either
  seek competitive advantages on cost or choose to
  differentiate itself from its competitors on some attributes of
  the product or in the way it markets its product.

   – Cost and differentiation—is important but too broad to be useful for
     management faced with day-to-day decision making.

   – The competitive strategy must be articulated in terms of competitive
     priorities. Key environmental factors also must be considered.




                                                                            1-7
Competitive Priorities


• The competitive priorities operationalize the firm’s
  competitive strategy.


• The two generic competitive advantages—delivery speed and
  reliability—are operationalized in terms of cost, quality
  performance, quality conformity, product flexibility, volume
  flexibility, and customer service.



                                                                 1-8
Purchasing Criteria
• The criteria in buying material must reflect firms’ competitive
  priorities.

• A firm competing on cost must give high priority to purchasing
  costs. A firm competing on flexibility must give high priority to
  lead time in buying material.

• With short lead times, the company can be more flexible; and
  develop the ability to respond to changing situations quickly.
  Lead times are also important in achieving superior customer
  service.

• Suppliers with short lead times and who are reliable in meeting
  their due dates minimize the problem of material shortages for
  the manufacturer; as a result, the company’s production can be
  more dependable in meeting the customers’ due dates.
                                                                      1-9
Purchasing Criteria

• The criterion on which the buyer’s performance is
  evaluated can influence the effectiveness of
  purchasing actions and effectiveness in making the
  firm competitive.

• Cost variance seems to be the dominant criterion in
  evaluating performance of purchasing decision
  makers.


                                                        1-10
Supply Chain Strategy

• As competitive forces increase, customers demand better
  products, faster delivery, increased service, and decreased
  costs.

• As firms become more competitive, a rippling effect is
  experienced by the suppliers.

• As inventory levels are reduced throughout the supply chain,
  each member becomes less insulated from demand variation.



                                                                 1-11
Supply Chain Strategy

• Companies participate in a variety of supplier relationships
  and take on a variety of roles.

• Each company can be a supplier, customer, or end-user of
  products.

• Supplier partnerships can be categorized using five factors:
  (1) degree of risk/reward, (2) type of relationship,
  (3) information, (4) planning, and (5) asset ownership.



                                                                 1-12
Supply Chain Strategy

 The characteristics of buyer-seller relationships exist on a
  continuum beginning with the traditional approach of open-
  market, with a single short-term contract that presents minimal
  risk to both parties. The opposite extreme is vertical integration,
  where the parties are fully integrated as one unit.

• Partnerships are a hybrid of these extremes with each party
  retaining an individual identity.

• A long-term relationship provides the ability to share assets and
  integrate planning, technology, and processes.

• In theory, partnership members equally share risk and rewards.

                                                                        1-13
The Supply Chain Relationship Environment

• In dynamic business environments, maintaining a competitive
  advantage is a major survival factor.

• The advent of supply chain management has led to a more
  complicated operating environment.

• Not only does the individual firm have to maintain its competitive
  edge, the entire supply chain must be competitive.

• Competitive and industrial ranking can be used as a tool for
  achieving continuous improvement in the industrial supply chain.


                                                                       1-14
Supply Chain Relationship Pegging
• The supply chain relationship pegging system consists of four
  phases.

• Phase I is an assessment of the current performance gaps in the
  process. In this phase, the performance gaps should be
  prioritized based on the firm’s strategic direction and the
  relative cost of taking action versus not taking action.

• Phase II consists of questionnaire development, interviews, or
  other data collection methods.

• Phase III is the classification and analysis phase.

• The final phase (Phase IV) is the interpretation stage.
                                                                   1-15
The Integrated Buying Model

• The decision maker faces multiple goals in making
  the buying decision.

• The cost per unit, quality, and lead time are some of
  the issues that a decision maker faces in making the
  buying decision.

   – Cost
   – Quality Level
   – Lead Time


                                                          1-16
Materials Cost
• The cost per unit of material depends on the volume
  or amount purchased, the quality level desired, and
  the desired lead time.

• Material procured in larger volume enables the firm
  to buy at discounts.




                                                        1-17
•    QUALITY LEVEL                        •    LEAD TIME

                                          1.   Supplier lead time affects a firm’s
1.    The quality level of material            flexibility and service to its own
      purchased must meet the                  customers. Firms that compete in
      desired objective as defined             volatile markets and face rapidly
      by the firm’s competitive                changing product or technology
      priorities.                              require greater flexibility than
     – The lower the acceptable                firms competing in stable
          defect rate, the higher the          markets.
          quality level of the material        –   With short lead times, the
          purchased.                               company can be responsive to
                                                   external changes.

2. Six sigma suppliers focus on           2.   The more uncertainty there is in a
    (1) defects per million units as           vendor’s lead times, the more
    a standard metric,                         difficult it is to manage the
    (2) provision of extensive                 production process.
    employee training, and (3) the
    reduction of non-value-added
    activities.

                                                                          1-18
Constraints
• A buyer must not only satisfy cost, quality, and lead-time
  goals, but also stay within quantity and budgetary constraints.

• The buyer must ensure that the right quantity of material is
  purchased to satisfy the demand; otherwise, shortages may
  occur, resulting in poor customer service.

• The budget limitations may constrain the amount of material
  that can be purchased at any instant. The buyer may have to
  give up quantity discounts, if the storage or budget resource
  is not available.



                                                                    1-19
The Purchasing Strategic Plan
• There are a number of important challenges facing materials
  managers and executives in the future.

• The opportunities, if pursued, will be unlimited; if not
  pursued, devastating to the firm’s survival.

•    In order to take full advantage of the challenges, the
    purchasing function must be integrated into the firm’s overall
    strategic plan.



                                                                     1-20
Developing a Strategic Sourcing Plan
• The development of a strategic purchasing plan requires the
  following:

   – 1) A complete understanding of corporate strategies and marketing
     plans

   – 2) An extensive evaluation/study of current suppliers, how
     performance is measured, and the expectation of suppliers relative to
     the industry.

   – 3) Study of the degree of global purchasing opportunities.

   – 4) Identification of total costs associated with current purchasing
     department/function, budgets, staffing, and so forth.

                                                                             1-21
The Strategic Sourcing Plan

• Phase 1. Sourcing Audit

   – The sourcing audit is used as a diagnostic process that
     identifies opportunities for increased profitability.




                                                               1-22
The Strategic Sourcing Plan
• Phase 2. Organizational Development

  – This phase involves development of sourcing strategies;
    setting of clearly outlined areas to cut costs and improve
    profitability; establishment of a sourcing control system
    based on frequent analysis and systematic approach;
    formulation of incentive programs; and provisions for
    training by taking advantage of local ISM seminars and in-
    house sessions on how to establish purchasing monitoring
    systems.



                                                                 1-23
The Strategic Sourcing Plan
• Phase 3. Implementation and Evaluation

  – In this phase, a thorough indoctrination of the company with
    sourcing strategy, implementation of new procedures,
    monitoring of sourcing activities, feedback mechanism for
    evaluation, and refinement of sourcing processes is
    conducted.




                                                          1-24
The Strategic Sourcing Plan
• Phase 4. In-House Training Sessions
  Classes should be conducted in groups of no more than 15
  individuals.


   – Appropriate purchasing and other management
     personnel from the company will attend these
     sessions to learn state-of-the-art purchasing
     techniques, negotiation strategies, and cost-
     containment methods.


                                                             1-25
Purchasing and Strategy Trends
• The NAPM and Center for Advanced Purchasing Studies
  produced a study entitled “The Future of Purchasing and Supply:
  A Five- and Ten-Year Forecast.”

• The 1998 study reported the results of a comprehensive survey
  on the evolving responsibilities of the purchasing function during
  the periods between 1998 and 2008.

   1. Linking to organizational objectives.
   2. Linking to supply chain objectives.
   3. Competitive advantage and purchasing strategies.




                                                                  1-26

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PURCHASING DECISION AND BUSINESS STRATEGY

  • 1. Purchasing and Supply Chain Management by W.C. Benton Chapter Two Purchasing Decisions And Business Strategy McGraw-Hill/Irwin Copyright © 2010 The McGraw-Hill Companies. All Rights Reserved.
  • 2. Learning Objectives 1) To learn the role of purchasing in the corporate strategy. 2) To learn the most important elements of the strategic planning process for purchasing. 3) To learn about the components of purchasing strategy. 4) To learn how sourcing is integrated into corporate strategy. 5) To learn how purchasing strategy is linked to other functional areas. 1-2
  • 3. Learning Objectives 6) To understand the impact of purchasing decisions on supply chain management. 7) To learn how the sourcing audit can be used to formulate purchasing objectives and strategy. 8) To learn about the supply chain relationship pegging analysis. 9) To learn how to develop a strategic purchasing plan. 1-3
  • 4. Introduction to Purchasing Strategy • In most industrial firms, material constitutes 60–80 percent of the total revenue dollars. • Purchased inputs offer a potential source for helping a company develop leverage against its competitors. • Purchasing can give the firm advantages over its competitors. • In essence, firms must design their purchasing actions to emphasize the competitive strategy. 1-4
  • 5. Purchasing and Competitive Strategy Linkage • Purchasing professionals are expected to develop options that can help business units remain competitive. • Purchasing managers need to devise purchasing actions such that they are consistent with each other and with the firm’s competitive strategy. • The competitive priorities are a key determinant of the importance given to different criteria in purchasing material. • The buyer performance measures or reward criteria are other factors that influence the purchase criteria. 1-5
  • 6. Strategic Purchasing • Purchasing decisions or actions that constitute purchasing strategy are determined by the firm’s competitive priorities, its resource capabilities, and the environment. • In the formulation of purchasing strategy, the organization’s competitive priorities, the organization’s strengths and weaknesses, and the competitive environment must be considered. 1-6
  • 7. Competitive Strategy • A firm can compete in two broad alternate ways. It can either seek competitive advantages on cost or choose to differentiate itself from its competitors on some attributes of the product or in the way it markets its product. – Cost and differentiation—is important but too broad to be useful for management faced with day-to-day decision making. – The competitive strategy must be articulated in terms of competitive priorities. Key environmental factors also must be considered. 1-7
  • 8. Competitive Priorities • The competitive priorities operationalize the firm’s competitive strategy. • The two generic competitive advantages—delivery speed and reliability—are operationalized in terms of cost, quality performance, quality conformity, product flexibility, volume flexibility, and customer service. 1-8
  • 9. Purchasing Criteria • The criteria in buying material must reflect firms’ competitive priorities. • A firm competing on cost must give high priority to purchasing costs. A firm competing on flexibility must give high priority to lead time in buying material. • With short lead times, the company can be more flexible; and develop the ability to respond to changing situations quickly. Lead times are also important in achieving superior customer service. • Suppliers with short lead times and who are reliable in meeting their due dates minimize the problem of material shortages for the manufacturer; as a result, the company’s production can be more dependable in meeting the customers’ due dates. 1-9
  • 10. Purchasing Criteria • The criterion on which the buyer’s performance is evaluated can influence the effectiveness of purchasing actions and effectiveness in making the firm competitive. • Cost variance seems to be the dominant criterion in evaluating performance of purchasing decision makers. 1-10
  • 11. Supply Chain Strategy • As competitive forces increase, customers demand better products, faster delivery, increased service, and decreased costs. • As firms become more competitive, a rippling effect is experienced by the suppliers. • As inventory levels are reduced throughout the supply chain, each member becomes less insulated from demand variation. 1-11
  • 12. Supply Chain Strategy • Companies participate in a variety of supplier relationships and take on a variety of roles. • Each company can be a supplier, customer, or end-user of products. • Supplier partnerships can be categorized using five factors: (1) degree of risk/reward, (2) type of relationship, (3) information, (4) planning, and (5) asset ownership. 1-12
  • 13. Supply Chain Strategy The characteristics of buyer-seller relationships exist on a continuum beginning with the traditional approach of open- market, with a single short-term contract that presents minimal risk to both parties. The opposite extreme is vertical integration, where the parties are fully integrated as one unit. • Partnerships are a hybrid of these extremes with each party retaining an individual identity. • A long-term relationship provides the ability to share assets and integrate planning, technology, and processes. • In theory, partnership members equally share risk and rewards. 1-13
  • 14. The Supply Chain Relationship Environment • In dynamic business environments, maintaining a competitive advantage is a major survival factor. • The advent of supply chain management has led to a more complicated operating environment. • Not only does the individual firm have to maintain its competitive edge, the entire supply chain must be competitive. • Competitive and industrial ranking can be used as a tool for achieving continuous improvement in the industrial supply chain. 1-14
  • 15. Supply Chain Relationship Pegging • The supply chain relationship pegging system consists of four phases. • Phase I is an assessment of the current performance gaps in the process. In this phase, the performance gaps should be prioritized based on the firm’s strategic direction and the relative cost of taking action versus not taking action. • Phase II consists of questionnaire development, interviews, or other data collection methods. • Phase III is the classification and analysis phase. • The final phase (Phase IV) is the interpretation stage. 1-15
  • 16. The Integrated Buying Model • The decision maker faces multiple goals in making the buying decision. • The cost per unit, quality, and lead time are some of the issues that a decision maker faces in making the buying decision. – Cost – Quality Level – Lead Time 1-16
  • 17. Materials Cost • The cost per unit of material depends on the volume or amount purchased, the quality level desired, and the desired lead time. • Material procured in larger volume enables the firm to buy at discounts. 1-17
  • 18. QUALITY LEVEL • LEAD TIME 1. Supplier lead time affects a firm’s 1. The quality level of material flexibility and service to its own purchased must meet the customers. Firms that compete in desired objective as defined volatile markets and face rapidly by the firm’s competitive changing product or technology priorities. require greater flexibility than – The lower the acceptable firms competing in stable defect rate, the higher the markets. quality level of the material – With short lead times, the purchased. company can be responsive to external changes. 2. Six sigma suppliers focus on 2. The more uncertainty there is in a (1) defects per million units as vendor’s lead times, the more a standard metric, difficult it is to manage the (2) provision of extensive production process. employee training, and (3) the reduction of non-value-added activities. 1-18
  • 19. Constraints • A buyer must not only satisfy cost, quality, and lead-time goals, but also stay within quantity and budgetary constraints. • The buyer must ensure that the right quantity of material is purchased to satisfy the demand; otherwise, shortages may occur, resulting in poor customer service. • The budget limitations may constrain the amount of material that can be purchased at any instant. The buyer may have to give up quantity discounts, if the storage or budget resource is not available. 1-19
  • 20. The Purchasing Strategic Plan • There are a number of important challenges facing materials managers and executives in the future. • The opportunities, if pursued, will be unlimited; if not pursued, devastating to the firm’s survival. • In order to take full advantage of the challenges, the purchasing function must be integrated into the firm’s overall strategic plan. 1-20
  • 21. Developing a Strategic Sourcing Plan • The development of a strategic purchasing plan requires the following: – 1) A complete understanding of corporate strategies and marketing plans – 2) An extensive evaluation/study of current suppliers, how performance is measured, and the expectation of suppliers relative to the industry. – 3) Study of the degree of global purchasing opportunities. – 4) Identification of total costs associated with current purchasing department/function, budgets, staffing, and so forth. 1-21
  • 22. The Strategic Sourcing Plan • Phase 1. Sourcing Audit – The sourcing audit is used as a diagnostic process that identifies opportunities for increased profitability. 1-22
  • 23. The Strategic Sourcing Plan • Phase 2. Organizational Development – This phase involves development of sourcing strategies; setting of clearly outlined areas to cut costs and improve profitability; establishment of a sourcing control system based on frequent analysis and systematic approach; formulation of incentive programs; and provisions for training by taking advantage of local ISM seminars and in- house sessions on how to establish purchasing monitoring systems. 1-23
  • 24. The Strategic Sourcing Plan • Phase 3. Implementation and Evaluation – In this phase, a thorough indoctrination of the company with sourcing strategy, implementation of new procedures, monitoring of sourcing activities, feedback mechanism for evaluation, and refinement of sourcing processes is conducted. 1-24
  • 25. The Strategic Sourcing Plan • Phase 4. In-House Training Sessions Classes should be conducted in groups of no more than 15 individuals. – Appropriate purchasing and other management personnel from the company will attend these sessions to learn state-of-the-art purchasing techniques, negotiation strategies, and cost- containment methods. 1-25
  • 26. Purchasing and Strategy Trends • The NAPM and Center for Advanced Purchasing Studies produced a study entitled “The Future of Purchasing and Supply: A Five- and Ten-Year Forecast.” • The 1998 study reported the results of a comprehensive survey on the evolving responsibilities of the purchasing function during the periods between 1998 and 2008. 1. Linking to organizational objectives. 2. Linking to supply chain objectives. 3. Competitive advantage and purchasing strategies. 1-26