6. How will the problem be solved?
Match the requirement with the product
17 May 2013
7. I will think it over
Price is too high
Have to discuss
with my partner
Bad experience
with your company
17 May 2013
8. 17 May 2013
Trial close
Benjamin Franklin
close
Puppy dog close
Case history close
Reduction or
ridiculous close
Negative close
The various kinds of closing:
9. 17 May 2013
Three kinds of Sales
People
New
Business
Development
Customer
service
Non- Selling
activities
Beginners 65% 10% 25%
Middle level
performers
50% 25% 25%
Peak level
performers
5% 70% 25%