XO\'s Hosted Cloud Communications Product

1. XO® ENTERPRISE CLOUD
COMMUNICATIONS
Benefit from IP communications, easier network management, and enhanced
employee productivity.
XO Enterprise Cloud Communications is a highly scalable, IP communications service that
Benefits
allows multi-location businesses and organizations to dramatically cut the capital investments
• Eliminate capital expenses— and operating costs of managing enterprise-wide communications, simplify communications
of buying PBX systems infrastructures and accelerate the deployment of IP and unified communications.
and phones
• Gain operational savings—
with the certainty of being able IP Communications for the Enterprise One Comprehensive Solution
to project monthly expenses;
by combining voice and data
XO Enterprise Cloud Communications is an XO Enterprise Cloud Communications
over a single circuit; and
through free site-to-site calling end-to-end IP communications solution from packages enterprise IP telephony as a
among your locations the leader in business Voice over IP and SIP Communications-as-a Service with a pre-
• Enjoy the benefits of IP and trunking services. It gives your organization dictable, per user pricing model. With this
Unified Communications—
using High Definition voice and
unprecedented return on investment: solution, the delivery of IP voice is managed
video, and mobility features over the award-winning Tier 1 XO nationwide
that allow users to seamlessly • Freedom to upgrade to full IP-PBX features network.
move conversations between and functionality and IP phone sets without
mobile and office phones having to purchase new PBX equipment With live voice quality monitoring, built-in
• Free up IT resources— • Operational savings with free site-to-site call-
by eliminating ongoing redundancy and an uptime service guaran-
ing within the enterprise network
maintenance requirements • The certainty of a predictable monthly cost
tee, XO Enterprise Cloud Communications
• Enjoy peace of mind— with has all of the benefits you need to easily and
per employee for company-wide voice
a future proof solution, and
business continuity features
services confidently deliver high-quality voice, video
• Centralize control of • The ability to free up IT resources by out- and communications across the enterprise.
standardized calling sourcing IP communications to a trusted and
features in the cloud—and experienced service provider. Leadership & Nationwide Coverage
allow administrators and users
to manage their own features The solution integrates:
quickly through a robust,
XO Communications is the leading business
secure online portal • A full range of IP telephony features VoIP and SIP Trunking provider with the larg-
• Be assured of superior • Local and long distance calling est share of the VoIP access services market
call quality—through High • Enterprise-wide High Definition voice and and the largest number of business end
Definition clarity and quality of video
Service monitoring users: more than 1 million.
• Network services
• Convenient and secure online management of
calling features
• SIP-enabled, High Definition phones.
Solutions Built Around You. Connect / Communicate / Manage / Protect / Optimize

2. Service Overview / XO® Enterprise Cloud Communications
Branch 1 Branch 2
Branch 3
XO® Enterprise
Cloud Communications
Headquarters
MPLS
Network
Placeholder Management
Portal
Calling
Features
UC Mobility
HD Voice HD Video Collaboration
Connection
IP-PBX
Regional Office
Branch 4
Branch 6 Branch 5
Since all of the applications for XO Enterprise Cloud Communications reside in the cloud, businesses can enjoy the benefits of IP communications with-
out having the extensive upfront capital costs of installing new equipment. This significantly reduces a burden on IT organizations of having to manage
and maintain the communications infrastructure at each location.
XO Communications IP communications Standard calling features include: • Automatic Call Back—call someone
services are available in 2,700 cities back when his/her phone isn’t busy
and 80% of the major U.S. metropolitan Individual User Features • Busy Lamp Field—enable reception-
ists to monitor employees’ phone status
markets—so you can connect more of XO Anywhere Plus – With the excep-
regardless of where the employees
your locations with XO Enterprise Cloud tional mobility features of XO Anywhere are working
Communications services. With more Plus, you can: • Call Forwarding (Always, Busy, No
than 12 years of experience in deliver- Answer, Not Reachable, Selectable)—
• Automatically and seamlessly move a gain multiple ways to redirect incoming
ing Voice over IP services, you can rest call from your mobile to a fixed phone calls to another destination when a
assured that XO Communications has without having to dial extra numbers line is busy
the expertise to provide network and • Make a call from any phone anywhere • Call Return—use an abbreviated code to
VoIP assessments, site qualification and and caller ID displays your office number call back the last person you spoke with
• Automatically forward voice mail to
deployment to ensure that your installa- • Call Transfer—Transfer a call
your email • Call Waiting—Answer calls while
tion and cutover goes smoothly.
• Make and receive calls from any device, already engaged with other calls
at any location, with only one phone
A Full Range of Calling Features number, one dial plan, one voice mail-
• Calling Line ID Delivery Blocking—
Block display of an individual’s caller ID
box, and a unified set of features. • Do Not Disturb—Set the phone so that
Unlike many competitive services, XO
it appears busy to callers
Enterprise Cloud Communications Other standard user features include: • Four-digit extension dialing within
calling features and IP phone sets are enterprise network—Call others within
• Alternate Numbers—be reached
included standard in the monthly price your company without dialing 10 digits
through up to 10 other phone numbers/
per seat. • Last Number Redial—Repeat the last
extensions
call you made by keying in a special code
• Anonymous Call Rejection—block
• Multiple Call Arrangement—Speak to
calls from parties that restrict their caller
two parties before transferring a call
IDs from view
© Copyright 2011. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.

3. Service Overview / XO® Enterprise Cloud Communications
• N-Way Call—Speak to a third-party • Selective Call Acceptance and • Voice Messaging/Voice Mail—use a
before transferring a call Rejection—allow or deny calls after voice portal from any phone to set up
• Privacy—Prevent your number from hours, holidays or for some other reason voice mail preferences, record greetings
being visible to your group or in the • Shared Call Appearance—displays the or listen to voice mail messages, send
online employee directory numbers of others within your group voice mail to email or cell phones or
• Push-to-Talk—Enjoy intercom-like func- • Three-Way Call—make three-way con- allow callers to reach a live attendant
tionality among specific stations ference calls
Standard Executive Video Exec. Conference Executive
Office Seat Office Seat Seat Room Receptionist Seat
Cisco SPA 303 Cisco SPA 508G Cisco IP Video Cisco SPA
IP Phone IP Phone Phone E20 508G+SPA 500S
Polycom ®
SoundStation® IP 600
Polycom® Polycom® Polycom® Polycom® SoundPoint®
SoundPoint® IP 335 SoundPoint® IP 450 VVX® 1500 IP Attendant
Individual User Features
Alternate Numbers
Anonymous Call Rejection
Anywhere Plus
Automatic Call Back
Busy Lamp Field
Call Forwarding (Always, Busy, No
Answer, Not Reachable, Selectable)
Call Return
Call Transfer
Call Waiting
Calling Line ID Delivery Blocking
Do Not Disturb
4-Digit Extension Dialing
Last Number Redial
Multiple Call Arrangement
N-Way Call
Privacy
Push-to-Talk
Selective Call Acceptance and
Rejection
Shared Call Appearance
Three-Way Call
Voice Messaging/Voice Mail
Group Features
Auto Attendant
External Calling Line ID Delivery
Hunt Group
Instant Group Call
Voice Messaging/Voice Mail Group
Administration
© Copyright 2011. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.

4. Service Overview / XO® Enterprise Cloud Communications
Group Administrator Features your corporate network under one plan.
• Auto Attendant—answers the phone Each plan has a monthly commitment
and provides a personalized message threshold, and all calling from your About XO Communications
with options of how to reach a specific locations contributes to the monthly
party, extension or group XO Communications, a subsidiary of
commitment amount. Under the plan, XO Holdings, Inc. (OTCBB: XOHO), is a
• External Calling Line ID Delivery—
delivers caller ID to an individual’s phone
you can simplify and save with volume leading nationwide provider of advanced
discounted rates for in-state and state- communications services and solutions
• Hunt Groups—automatically process
for businesses, enterprises, government,
incoming calls received by one number to-state calls, 6/6 billing increments and
carriers and service providers.
among a group or users or agents based 2-digit call rounding. Calls to all U.S.
on pre-selected routing patterns territories and usage from domestic toll- XO customers include more than half of
• Instant Call Group—automatically alert the Fortune 500, in addition to leading
free numbers are included in the plan.
employees of a group of a multi-party cable companies, carriers, content
conference call providers and mobile network operators.
• Voice Messaging Group—configure
Enhance Communications, Boost Utilizing its unique combination of high-
voice mail portal features for employees Productivity capacity nationwide and metro networks
within a group. and broadband wireless capabilities,
With XO Enterprise Cloud XO offers customers a broad range of
managed voice, data and IP services with
Enjoy Competitive Long Communications, you enjoy virtual PBX proven performance, scalability and value
Distance Outside of Your functionality without the upfront capital in more than 75 metropolitan markets
Enterprise Network costs of upgrading phone systems across the United States.
or phone sets—plus gain all of the
With XO Enterprise Cloud For more information, call
operational savings of a comprehensive your XO sales representative,
Communications, you may select one IP communications across your entire visit www.xo.com or call:
of several XO Corporate Long Distance enterprise. Enhance the productivity 866.349.0134
calling plans that allow you to simplify tools, mobility and experience of your
and easily manage your company’s workforce with the solution that easily
long distance call numbers outside of scales with your organization as it grows.
XO Communications XOECSO-0214
© Copyright 2011. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.